Name: Hacienda Santa Cruz
Address: Calle 86 S/N, Santa Cruz Palomeque, Mérida, Yucatán, Mexico, Mérida, Yucatán, Mexico
Rating: 8.37

Guest reviews

8.4

Very good

Based on 101 verified reviews

Facilities

9.3

Cleanliness

9

Rooms

8.9

Service

8.5

Location

8.7

Dining

8.8

Who stays here?

Couple

51%

Family

39%

Group

8%

10

Gene

31 Jul 2025

·

Stayed 2 nights

This Hacienda is tucked away just off the Periferico near the airport and is so secluded you will forget you are in a city of a million people!

4

Carlos

14 Oct 2024

·

Stayed 1 night

We arrives at the hotel and a few problems came up. First, they wanted to charges us for the room when it was already paid. We didn’t get the room we paid for. There was a wedding that was playing VERY loud music. They should consider sound proofing their windows. I asked for a wine bottle opener and I e but they wanted to charge me for the ice. The hotel is beautiful but the neighborhood is not the best. Overall, a very bad experience for a first class hotel.

8

Bertrand

4 Jun 2024

·

Stayed 3 nights

i requested a receipt, invoice upon leaving the place..they didnt supply me with one..they said they would email me one..a week and a half later i have not received a receipt..can you (Expedia) help me obtain a receipt, invoice for my stay there?

10

Candy

11 Feb 2023

·

Stepping into this place is like stepping into an oasis of solitude and quiet. The whole property is beautiful. The buildings are stunning. Be sure and eat at the restaurant - may have been the best food we ate on our whole trip. Just wonderful!

10

vivian

21 Nov 2022

·

Stayed 3 nights

Beautiful place and great friendly service. Food is amazing!

Calle 86 S/N, Santa Cruz Palomeque, Mérida, Yucatán, Mexico

Location

Located in Mérida, Hacienda Santa Cruz is in a regional park, within a 15-minute drive of Museum of the City of Merida and Mérida Cathedral. This spa hotel is 8.2 mi (13.3 km) from Plaza Grande and 8.2 mi (13.3 km) from Municipal Palace of Merida.

Grutas de Tzabnah(6.1 Miles)

Estadio de Beisbol Kukulkan(6.4 Miles)

Kukulcan Stadium(6.6 Miles)

Mercado Municipal Lucas de Gálvez(7.4 Miles)

Museum of the City of Merida(7.5 Miles)

La Mejorada Park(7.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site.

Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee, approximately MXN 107 to 180 for adults and children.

Check-in time is from 3:00 PM to 11:59 PM, and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request.

The property is not wheelchair accessible. However, it offers features such as step-free entrances and accessible public areas.

The property is located in Mérida, within a regional park, approximately 15 minutes from the Museum of the City of Merida and Mérida Cathedral. It is 8.2 miles from Plaza Grande and the Municipal Palace of Merida.

Yes, there are two outdoor swimming pools available, with access from 7:00 AM to 7:00 PM.

Up to 2 children aged 11 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

The property does not specify the availability of extra beds or cribs. It is advisable to contact the property directly for any specific requests regarding additional bedding.

Hacienda Santa Cruz

Amenities

Property description

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