Name: SpringHill Suites Ashburn Dulles North
Address: 20065 Lakeview Center Plaza, Ashburn, Virginia, United States of America, Ashburn, Virginia, US
Price range: US$115–US$611 per night
Rating: 8

What guests think

At SpringHill Suites Ashburn Dulles North, guests highlight friendly service, spacious rooms, and convenient location near Dulles and One Loudoun, while complaints focus on the long-closed pool still being advertised and uneven maintenance across rooms and common areas.

Cleaning standards are frequently described as good, but a number of reviews mention dirty furniture, stained linens, or housekeeping that skips days. Breakfast feedback is mixed, ranging from great to poor, with occasional shortages; the free airport shuttle earns praise. Expect a convenient, budget-friendly stay, but confirm amenities in advance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many reviews report the pool is closed despite being advertised, with signage still up. The free airport shuttle is appreciated; some facility issues noted, including an elevator out of service and limited ice machines.

Related guest reviews

6

Karla

31 Jul 2025

·

Stayed 1 night

There is no pool as advertised

8

Sadaf

3 Sept 2024

·

Stayed 2 nights

Ok place to spend night. Not much breakfast options. Pool was closed very disappointed. Staff is very good helpful.

8

Edward

16 Aug 2023

·

Stayed 3 nights

Room was very clean. But had a slight wet dog odor. Breakfast not as good as other SpringHill hotels we've stayed in. One elevator out of order. Staff didn't know what to do to keep guests safe while a possible tornado was heading our way. Fortunately, only wind and rain...no tornado.

10

Xiaohong

29 Jan 2025

·

Stayed 2 nights

Nice hotel in a convenience area. They also have shuttle to drop people to airport free which could cost $150 for uber ride. Thank you!

4

MICHAEL

17 Mar 2025

·

Stayed 1 night

Unlike what the property details say about pool on property there is no pool on property

8

Cristin

17 Jun 2024

·

Stayed 3 nights

Pool closed, no explanations, ice machines all broken except one...

8

Dennis

13 Jul 2025

·

Stayed 1 night

Close to our destination, easy to find. Surprised they are still advertising they have a pool since they do not have one!

8

Vinicius Guilherme

12 Jun 2025

·

Stayed 2 nights

Great: Free shuttle to the airport Beds Room space. Location. Breakfast was very weak.

6

Paula

16 Apr 2025

·

Stayed 1 night

There was an indoor ool advertised. Thats why we booked it. When we checked in,we were told the pool had been closed for months. We were not very happy

2

David

28 Jul 2025

·

Stayed 1 night

The property listed a pool in the advertising,had directions to pool on placards mounted on walls ,listed pool on the on screen amenities in the room but when we tried to find said pool was told they hadn't had a pool for over a year.other hotels in area had pools at similar cost and would have been chosen .I feel it was false advertising over a year after deleting pool

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Cleanliness

Many guests found the hotel and rooms clean, but several mention dirty or stained furnishings and inconsistent hallway or stairwell upkeep. Housekeeping frequency can be irregular.

Related guest reviews

4

David

13 Nov 2023

·

Stayed 4 nights

Sheets were stained and I made the front desk aware and they could careless. The lady’s comment to me was “did you need anything else”. Disgusting, they should have gave me some credit for my nights I stayed. They gave me nothing and when I discovered this issue I had to go get new sheets and change them myself. Totally disappointed in the customer service.

10

Jared

14 Dec 2025

·

Stayed 1 night

Staff was super curteous despite the lobby being under renovation everything was spotless.

10

John R

10 Jan 2025

·

Stayed 1 night

Nice facility, well maintained, clean.

10

Robert

27 Sept 2025

·

Stayed 1 night

Extremely clean property and friendly staff!

8

Sabrina

16 Nov 2023

·

Stayed 6 nights

This property is perfectly located, easy commute to all wonderful locations including DC, Tysons area, and Winchester. The property could use some sprucing. The door squeaked, the shelve in the shower was not screwed in completely. Also using the stairwell daily i niticed it was never cleaned. All in all I would stay there again but purely for the location.

4

Fletcher

20 May 2023

·

Stayed 2 nights

This property is ageing. There does not seem to be much effort made to keep it clean - dirty rugs in halls, and dingy rugs in rooms. Front desk is not always staffed. Pool is closed (as it was when we stayed there a month ago.) Overall, below what you would expect for the pricing.

4

Deyana

30 Dec 2022

·

Stayed 19,355 nights

Need some serious cleaning!!! DIRTY Furniture. Bath tubs do NOT drain! Tub fills up with water immediately after turning on shower head. Dirty rugs in hallways. Room had a terrible smell probably from the carpet in the room!! Room freezing cold in December. WILL NOT RECOMMEND

8

Kwabena

11 Sept 2025

·

Stayed 1 night

It was a clean place

8

Larry

19 Jun 2025

·

Stayed 4 nights

Unclean shower

6

Kimberly

21 Aug 2025

·

Stayed 1 night

The hallway was lined with open trash bags that were there when I checked in and in the morning when I checked out.

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Rooms

Rooms are often spacious and comfortable with practical layouts, but some guests report uncomfortable beds, noisy or faulty HVAC or thermostats, and limited bedside outlets. Wi-Fi reliability was inconsistent for a few stays.

Related guest reviews

10

Jessica

26 Jan 2025

·

Stayed 1 night

Rooms were spacious and comfortable.

6

Courtney

8 May 2025

·

Stayed 1 night

Extremely uncomfortable beds. Walked in and could see the beds sinking in the middle. Woke up with a lot of back pain.

10

Andrei

22 Jan 2025

·

Stayed 4 nights

Great new hotel 10 minute drive from Dulles airport. Spacious room for 4-6 people with 2 queen beds and sofa bed. Decent complimentary continental breakfast and free shuttle to/from airport. Reception staff was outstanding

6

Solene

27 Dec 2024

·

Stayed 4 nights

Wifi was working for only one person in the room, not great when you are a family with 3 kids. There is no pool. Breakfast was ok, not great choice.

4

Will

5 Oct 2024

·

Stayed 1 night

This hotel has no pool, it "hasn't for months" and is falsely claiming it has one in its details and information.. as well as the confirmation emails and other communication that it sends after booking. Our reception told us after months of remodelling "no body has bothered to update the information online or the signage around the building" Upon arrival it also turns out the WiFi doesn't work. Which is unfortunate for our visit but probably fixed for other visitors. Whilst the hotel is tired with worn carpets, rough finishing and things patched up with tape, the overall stay fits the price. The staff were friendly and helpful throughout, but we wouldn't stay again.

6

Connie

2 Jun 2023

·

Stayed 1 night

The room was very nicely configured. One of the best i have been to. BUT, the beds were horrible! Very in need of replacement!were

4

Pamela

7 Apr 2025

·

Stayed 1 night

My room (223) had non-working telephones and an inoperable (dead) thermostat. Neither condition was disclosed to me upon check-in, nor on the hotel’s website. After checking in and discovering both problems, I had to walk down to the desk to request maintenance. The maintenance man told me “phone service to all the rooms has been out for at least 3 days”, and he also said, none of the wall thermostats were working. I asked if he had a replacement and offered to install it: he said no, it would have to be ordered. Besides, he said, even if I could install it, I couldn’t program it. I assured him that I could, to which he became very irritated, and said, maybe so. I don’t know the story of this hotel: whether it is brand-new or undergoing renovations, it does not seem to be ready to accept visitors. By not disclosing the problems upfront, it also makes me wonder what else the hotel is hiding. I would not stay there again (even though the location was extremely convenient) unless I had assurances that the telephones and thermostats were installed and operative.

10

JAMES A

26 May 2024

·

Stayed 3 nights

Everything was well maintained and seemed new. The only downside was there was no electrical outlets on one side of the bed. This was the side I sleep on and had nowhere to plug in my CPAP for sleep apnea. I had to run the power cord behind our pillows across the bed and it barely reached the side my wife was on. Definitely a design flaw which created an unsafe condition. Otherwise we enjoyed our stay.

8

Sandra

9 Aug 2023

·

Stayed 1 night

Noisy air conditioner unit. Otherwise was good choice for our one night visit to family in the area. Breakfast was a welcome perk.

10

James

17 Sept 2024

·

Stayed 3 nights

Large comfortable rooms and the bed was so comfortable as well.

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Service

Staff are frequently described as friendly, helpful, and accommodating, with smooth check-ins. However, multiple reviews cite inconsistent service or communication, including rude interactions and housekeeping not occurring as expected.

Related guest reviews

4

Assa

29 Mar 2025

·

Stayed 7 nights

Poor customer service from the time we checked in. We were happy to be there friendly and the guy at the desk would not even say hi. Cindy, the lady at the desk was less than friendly. When approached, didn’t even acknowledge me. I stated that the bottle of conditioner at the room was empty and has not been filled as we have checked in. She shrugged her shoulders and stated that the room was supposed the be refreshed today. Room got “refreshed” but the bottle didn’t get filled. The next day I had to come down and ask for some. The gentleman, David was polite and gave me a bottle. He explained since the staff all spoke Spanish, they couldn’t even ask them to do anything. They told us that our room was going to get refreshed every other day but that didn’t happen. We had one refreshing during one week stay and a cleaning on our last day staying there. The front desk people won’t even look at you or acknowledge you ornsaynhello. It was so disappointing. Every couple of years I come to visit my parents in VA and we pick this hotel due to proximity. I am not sure next time we will stay here. It was awful

2

Grant

8 Jun 2025

·

Stayed 1 night

The manager was extremely rude. Knocked on our door, saying I’m not going to tell you again to be quiet. It was late when we arrived, we had to use a microwave to make some food. Perhaps they confused us for another room regardless that is not how you handle something like this. They continue to knock multiple times when no one was speaking. Even shared that the manager had his ear to the door, listening to us, which is just ridiculous and incredibly creepy.

10

Ricardo

9 Jun 2025

·

Stayed 2 nights

The hotel staff are very friendly and helped me in everything, I arrived early at the hotel but they helped me even like that.

2

hamid

27 May 2025

·

Stayed 1 night

Inflexible and not customer friendly. Seems they are tired or stressed. Rooms were not even ready at 3 pm. I paid all fees including security the day before at the hotel for all my guests so that they check in comfortably but they charged them again. They make mistakes in room selection and make you pay extra fee at the time of registration to give you the correct room. Hotel is in a nice location and is clean but seems management is terrible. Marriot should do much better and we are member anyway.

10

Charlene

29 Jul 2025

·

Stayed 2 nights

David the front desk person was very helpful friendly and respectful he definitely deserves 10 thumbs up 👍

10

Warren

1 Jan 2023

·

Stayed 19,356 nights

Quick and easy checkin. Nice clean room. Great staff!

10

Marilyn

13 Aug 2025

·

Stayed 1 night

Easy check in

8

William

31 Mar 2025

·

Stayed 3 nights

Overall good value.l for the price. Toilet needed to be repaired as it ran continuously. Shower was okay. They do not clean rooms every day. They said every other day but no one showed up the 3 days I stayed.

10

hari

27 Jul 2024

·

Stayed 2 nights

The staff here was simply amazing. They kindly drove me to the conference I needed to attend every day.and when their vehicle was too far to pick me up at the airport they generously paid my taxi fare!!! I have never stayed at a hotel with such good cutomer care.

10

Yvonne

8 Sept 2025

·

Stayed 1 night

I came to the check in on Sunday and I was able to check in early.

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Location

Convenient to Dulles Airport and near shopping and dining areas such as One Loudoun; easy to access by car. A few note it is not very walkable.

Related guest reviews

8

Raquel

2 Dec 2024

·

Stayed 2 nights

Overall, we would recommend this hotel - clean, free parking, close to Leesburg Premium Outlets and other shopping places and lots of dining places in the area. Breakfast is ok. The only part that we don’t like is we came here expecting to use their indoor pool. However, when we got there we were told that it’s closed and that they haven’t had that for quite a while now. They need to update their website if this amenity is no longer available for future guests. Also, housekeeping is not daily so be prepared to go down to the front desk if you need fresh towels or toilet paper rolls. I was even asked by the Latina lady at the front desk where our used towels are. Seriously, who takes their wet and dirty towels down to the front desk to exchange to new ones.

10

Laura

29 Aug 2025

·

Stayed 2 nights

This is centrally locsted for those who walk, jog or drive. Pleasant staff and easily accessible amenities seal the deal.

10

Richard

10 May 2023

·

Stayed 3 nights

Great location. Easy access to and from the airport. Friendly staff and guest.

10

Michele

27 Jul 2023

·

Stayed 2 nights

It was a roomy and comfortable stay. The staff was friendly and areas in the hotel seem to be well maintained. Although their elevators need a little TLC. It’s also close to Top Golf, iFly, and shopping/food center called One Loudoun.

10

Rob

7 Mar 2025

·

Stayed 1 night

Great location, friendly staff and convenient to Dulles airport, local dining

10

Narasim

27 Oct 2024

·

Stayed 2 nights

Convenient to Ashburn one, the restaurants, Alamo Drafthouse and Trader Joe’s.Close to Dulles Town Center. Newer Hotel and clean.

10

Fredy

31 Dec 2024

·

Stayed 1 night

Great location.

6

Nicole

2 Dec 2023

·

Stayed 3 nights

Safe quiet clean. I should have rented a car- not walkable. The minimalist decor. Clearly was for business travelers. Would not recommend nor return.

8

Khaled

10 Jul 2024

·

Stayed 1 night

Not far from dulles airport and the price was good

10

Michael

30 Mar 2024

·

Stayed 1 night

Great location. Convenient to shopping and restaurants.

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Dining

Breakfast feedback is mixed: some praise it, others call it weak or poor with limited variety or items running out. Overall quality varies by day.

Related guest reviews

4

James

19 Feb 2025

·

Stayed 1 night

The breakfast was horrible. Everyone was complaining about it. It's a nice hotel but has had no maintenance.

8

Rosemarie

22 Oct 2024

·

Stayed 2 nights

Older room. Need some TLC. Breakfast options are limited.

6

Brenda

19 May 2025

·

Stayed 1 night

Was disappointed at the breakfast that was served, frozen biscuits with sausage heated up, mini waffles with sugar caked inside, oatmeal was thick they came out and added water to thin out. Bananas brown spots. I booked three Expedia

10

Christian

1 Apr 2025

·

Stayed 1 night

Stay was amazing. Great location, super clean and modern rooms, and GREAT breakfast included. I’ll definitely be coming back.

10

Mark

8 Sept 2024

·

Stayed 1 night

Clean hotel and friendly staff. Breakfast was good, only suggestion would be to have it replenished more often, as there were items (bacon and waffles) that were completely empty at one point. However, it wasn’t long at all. Good experience, would definitely stay again.

8

Vinicius Guilherme

12 Jun 2025

·

Stayed 2 nights

Great: Free shuttle to the airport Beds Room space. Location. Breakfast was very weak.

10

Joseph

31 May 2025

·

Stayed 1 night

Good breakfast

10

Courtney

25 Jul 2025

·

Stayed 1 night

Great breakfast.

10

Michael

5 Aug 2025

·

Stayed 1 night

Had an amazing 4 night stay. Breakfast was awesome. The hotel is very well taken care of. Friendly staff. A+

6

Patricia

15 Jun 2025

·

Stayed 3 nights

I had stayed here in the past and enjoyed it. This time the property was not in the best shape. Breakfast was very good but they ran out of food quickly. The service here is lacking. Check out is at noon and the final day went down to breakfast, went back up to room and they were ripping up the carpet in the hallway and already cleaning the room. Very awkward.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$123
February	US$140
March	US$140
April	US$170
May	US$185
June	US$206
July	US$158
August	US$139
September	US$152
October	US$177
November	US$152
December	US$126

Su	Mo	Tu	We	Th	Fr	Sa
				1 $211	2	3
4 $120	5 $181	6 $246	7 $196	8 $181	9 $504	10 $611
11 $115	12 $176	13 $211	14 $216	15 $218	16	17
18 $135	19	20 $267	21	22 $172	23	24
25 $115	26 $166	27 $221	28 $196	29 $176	30 $172	31 $181

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $166	18 $214	19 $214
20 $139	21 $224	22 $343	23 $272	24	25 $356	26 $384
27 $120	28 $191	29 $226	30 $206

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed (Hearing Accessible)

Suite, 1 King Bed (Mobility Hearing Accessible, Tub)

Suite, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Suite, 2 Queen Beds (Mobility Hearing Accessible, Tub)

Suite, 2 Queen Beds

Suite, 2 Queen Beds (Mobility Accessible, Tub)

Suite, 1 King Bed (Mobility Accessible, Tub)

Suite, 1 King Bed

Suite, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Suite, 2 Queen Beds (Hearing Accessible)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about SpringHill Suites Ashburn Dulles North

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Prices for upcoming dates