Name: Residence Inn by Marriott Springfield Old Keene Mill
Address: 6412 Backlick Road, Springfield, Virginia, United States of America, Springfield, Virginia, US
Price range: US$145–US$582 per night
Rating: 9.13

What guests think

Across recent reviews, Residence Inn by Marriott Springfield Old Keene Mill is praised for its convenient location near shops and dining, generally spacious rooms with kitchens, and friendly service, while some guests note street noise, cleanliness lapses, and paid parking.

Breakfast is often praised for quality, with several guests noting good options and attentive staff, though a few found the selection limited or the hours early. Other feedback cites occasional AC or thermostat problems, sporadic elevator outages or slow service, and some dated or worn room elements. Expect a convenient, apartment-style stay with solid basics and a few maintenance trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities comments focus on paid garage parking and occasional elevator issues, with additional notes about no ice machines, nonworking laundry dryers, and the bar and pool not being available during some stays.

Related guest reviews

6

LASHON

22 Mar 2025

·

Stayed 2 nights

My stay was good. The rooms are nice, but at the cost of the room, it is ridiculous to charge $10.00 per day to park. The cost of the room is almost $200.00 dollars a night and at that price, parking should be included. Will look for other hotels where parking is included in the price

6

Dejon

28 May 2024

·

Stayed 2 nights

For 10 years my wife and I always stay here. However he was disappointed that the pool was no longer there which is stated online that you guys have a pool. My wife was sick Saturday night call housekeeping and it stated that I have to call the night before in order to get them. Don't get me wrong the hotel location is perfect and the rooms are spotless but this will be my wife and I last time here. I had great memories

8

Caroline

9 Apr 2025

·

Stayed 1 night

The elevator was very slow. And the properly front entrance was difficult to find. The neighborhood was noisy with sirens and traffic. The room was very comfortable. And the staff was very helpful and friendly.

8

TRACEY

3 May 2025

·

Stayed 4 nights

THE STAFF ROCKED, the room was great, the bed was comfortable! Our only complaints about the property were that the dryers did not dry our clothes (after two rounds and a lot of quarters, we still had to hang dry our clothes, and the lack of ports to charge our phones. NOT one USB available in our rooms (not even a lamp), and we didn't have enough charging bricks with us (which we should have brought more), but in this day and age, we thought surely we wouldn't need them!

10

Daniel

1 Mar 2025

·

Stayed 5 nights

The only objection I have was I was told upon checkin that there would be no parking fee chaged. However, at checkout there was a $10. parking fee charged to my room and I didn't have time to fight it.

10

Robert

7 Feb 2024

·

Stayed 1 night

Part of a 5 night visit to the area. In hotel bar remained closed for whole week.

8

James

28 Apr 2025

·

Stayed 1 night

No ice machines in the building ... ALL ice had be be retrieved by the front desk person.

10

Michael

17 Nov 2025

·

Stayed 2 nights

Safe and secure parking was a bonus

10

Stuart

17 May 2025

·

Stayed 2 nights

Over-all, where it counted, I gave the property a 5 star. The room was much nicer than most (at least I liked the layout) and the breakfast was pretty nice, and I liked the ability to go directly into the hotel from the garage though whoever built the property could have done a better job of aligning the garage with the actual floor levels. Our room was facing the busy street and did have road noise all night if you are a light sleeper. One elevator was out during our visit, which caused some delay but not too bad and don't expect that to be the case all the time. Breakfast staff was very accommodating and friendly but since we did not get daily maid service, cannot speak to that staff.

8

Lashon

19 Apr 2025

·

Stayed 1 night

My stay was okay. One of the elevators was out and the property couldn’t give a date when it would be prepared. Also, having to pay for parking on top of the cost of the room is ridiculous. The property should have given parking for feee given the elevator was broken

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms and common areas very clean or spotless, while others reported dirty bathrooms, stains or odors in rooms, and limited or inconsistent housekeeping.

Related guest reviews

10

Anne

7 Aug 2024

·

Stayed 3 nights

Stayed here for 10 days in July 2024. It felt like home. Breakfast was pretty standard fare but it was good quality. Very quiet even in a room facing the freeway. Close to everything. Responsive staff and spotless. We would stay here again!

6

Samuel

7 Nov 2025

·

Stayed 2 nights

Room temp was hard to control, freeway noise extremely noisy all through the night. Couch was stained. Good spacious room, though.

2

Nicole

17 Sept 2024

·

Stayed 5 nights

Room unclean when i checked in. Stayed for 5 days and never once had my room cleaned

6

Irene

18 Aug 2024

·

Stayed 2 nights

Not a winner. My room smelled bad (stale, old cooking type odor). Basic service (clean towels, trash emptying) was supposed to be daily but my room got nothing. Staff was nice enough and breakfast was decent.

10

Brian

27 Sept 2024

·

Stayed 2 nights

Very clean.

4

Adrienne

24 Jul 2025

·

Stayed 1 night

Check-in was good. However, when entering the room it had a smell to it. The bathroom floor was dirty and there were dirt splatters on the walls. When lifting up the matresses for a bug check it was disgusting (stains on the bed skirt, dirty sock, hair, dirt, ans dust wre under the mattress. The carpet was old and bed was sagging from use. When attempting to go to bed we heard what sounder like water leaking through the ceiling but come to find out it had to have been just the sound od the shower feom the room above us - never could hear somwthing like that before. Definitely will not return!

10

Todd

17 Sept 2024

·

Stayed 4 nights

Clean nice rooms

10

Eric

12 Jul 2023

·

Stayed 1 night

It was a great stay - VERY clean, easy parking, walkable to shopping & dining nearby.

8

Julie

27 Dec 2024

·

Stayed 6 nights

Great amenities, and nice staffs. But room was smell like pig and couch has so much stains. If they can improve cleanses I will definitely revisit this place.

6

Madeline

15 Oct 2023

·

Stayed 1 night

We waited at the front desk for check in for about 10 minutes before someone showed up. Honestly the rugs in the halls and elevators were not very clean The room was nice enough. The bowls were ridiculously small and dishes were left in the dishwasher. And kitchen floor was sticky.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with suites offering kitchens. Some guests experienced traffic noise, temperature control or AC problems, and signs of wear, and a few noted limited in room charging ports.

Related guest reviews

6

Samuel

7 Nov 2025

·

Stayed 2 nights

Room temp was hard to control, freeway noise extremely noisy all through the night. Couch was stained. Good spacious room, though.

8

Lisa

23 Sept 2024

·

Stayed 1 night

Room and rates were good . Our room was loud though. We could hear the traffic all night :( No regular tea at breakfast and no regular sugar but the breakfast options that were there were very good! Overall good stay

8

Daniel

18 Aug 2024

·

Stayed 1 night

Staff friendly. Rooms starting to get a little worn. Charged you $10.00 to park in their parking lot which we were unaware of. Okay stay and value for the money.

8

TRACEY

3 May 2025

·

Stayed 4 nights

THE STAFF ROCKED, the room was great, the bed was comfortable! Our only complaints about the property were that the dryers did not dry our clothes (after two rounds and a lot of quarters, we still had to hang dry our clothes, and the lack of ports to charge our phones. NOT one USB available in our rooms (not even a lamp), and we didn't have enough charging bricks with us (which we should have brought more), but in this day and age, we thought surely we wouldn't need them!

6

Lauren

28 Apr 2025

·

Stayed 1 night

The room was very nice, however, the air conditioner shut off before we went to sleep. We called down to the front desk and were told to press the down arrow key (which we had done numerous times as well as changing the fan mode and turning it off and on again). It was quite uncomfortably hot all night so we barely slept. We mentioned it to the front desk in the morning and they were very apologetic. We also got charged for garage parking even though we parked outside so they reversed the charge and gave us 2 bottles of water. We then left a cooler with insulin in it in the room and called. Mike was SO incredibly helpful locating it for us as well as addressing our other issues. The whole daytime front desk staff were terrific.

4

Darren

18 Feb 2024

·

Stayed 1 night

The staff was great but the initial room we stayed in had the AC broken and when I asked them to look at it they just turned it off. We came back and it was almost 80 degrees in the room. They moved us to another room and it smelled like straight chemicals so we had to move back to the first room and had to just deal with the temperature.

8

Leonhard

6 Jul 2023

·

Stayed 5 nights

Older property in decent shape, may need a refresh in a few years. Clean, good sized rooms and public spaces, convenient garage parking, excellent service and attitudes among the staff.

10

Greg

14 Jun 2025

·

Stayed 5 nights

Rooms are relatively large, gym is excellent for a hotel and the breakfast bar is far better than most other hotels. This has become our new go-to when in the DMV.

10

Stuart

17 May 2025

·

Stayed 2 nights

Over-all, where it counted, I gave the property a 5 star. The room was much nicer than most (at least I liked the layout) and the breakfast was pretty nice, and I liked the ability to go directly into the hotel from the garage though whoever built the property could have done a better job of aligning the garage with the actual floor levels. Our room was facing the busy street and did have road noise all night if you are a light sleeper. One elevator was out during our visit, which caused some delay but not too bad and don't expect that to be the case all the time. Breakfast staff was very accommodating and friendly but since we did not get daily maid service, cannot speak to that staff.

10

Moira

20 Sept 2025

·

Stayed 3 nights

Great location. Nice breakfast every morning. The room was fantastic with a full kitchen.

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly and helpful, with staff resolving issues and breakfast attendants praised. A few guests reported slow or neutral check in experiences.

Related guest reviews

10

Linda

3 Sept 2025

·

Stayed 1 night

Decent hotel. Great staff

6

KEITH

12 Dec 2025

·

Stayed 1 night

My stay at the Residence Inn by Marriott Springfield Old Keene Mill was overall average. The location is convenient, especially for getting around Springfield and nearby areas, and the hotel itself has a modern look from the outside. The room was spacious, which I appreciated, but it could have been in better condition. Some areas showed signs of wear, and the cleanliness was decent but not as thorough as I’ve experienced at other Residence Inn locations. A bit more attention to detail would have made a noticeable difference. The staff interactions were okay—professional, but not particularly warm or engaging. Service wasn’t bad, just somewhat neutral. Amenities met basic expectations, though nothing stood out as exceptional. Overall, it’s a functional place to stay for a short visit, but with some improvements to room upkeep, cleanliness, and customer service, this property could deliver a much better experience consistent with the Marriott brand.

10

Dana

3 May 2025

·

Stayed 2 nights

The staff was friendly and helpful. The property was nice and easy to get around.

6

Lauren

28 Apr 2025

·

Stayed 1 night

The room was very nice, however, the air conditioner shut off before we went to sleep. We called down to the front desk and were told to press the down arrow key (which we had done numerous times as well as changing the fan mode and turning it off and on again). It was quite uncomfortably hot all night so we barely slept. We mentioned it to the front desk in the morning and they were very apologetic. We also got charged for garage parking even though we parked outside so they reversed the charge and gave us 2 bottles of water. We then left a cooler with insulin in it in the room and called. Mike was SO incredibly helpful locating it for us as well as addressing our other issues. The whole daytime front desk staff were terrific.

10

Christina

9 Sept 2025

·

Stayed 2 nights

great property with very friendly staff.

10

Fausto

2 Jun 2023

·

Stayed 1 night

Ladies serving breakfast were great! Smiling and proactive.

6

Floyd

4 Jul 2025

·

Stayed 2 nights

I like the location of the hotel and the breakfast available everyday. The desk was helpful in resolving a problem encountered during my stay.

6

Madeline

15 Oct 2023

·

Stayed 1 night

We waited at the front desk for check in for about 10 minutes before someone showed up. Honestly the rugs in the halls and elevators were not very clean The room was nice enough. The bowls were ridiculously small and dishes were left in the dishwasher. And kitchen floor was sticky.

10

NyKasha

6 Jun 2023

·

Stayed 2 nights

I really like how attentive the staff was at check-in.

10

Daniel

2 Apr 2025

·

Stayed 1 night

Was a comfortable stay while on business. During a snow storm and staff was attentive, and helped me get setlled in quickly so i could get my rest . Thanks

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Location

Convenient location near shopping, restaurants, and access to the Metro or DC area. Some guests noted traffic or siren noise in the surroundings.

Related guest reviews

10

Melissa

13 Oct 2023

·

Stayed 1 night

The property looks newly updated and is very clean. The hotel is very close to the mall and restaurants.

6

KEITH

12 Dec 2025

·

Stayed 1 night

My stay at the Residence Inn by Marriott Springfield Old Keene Mill was overall average. The location is convenient, especially for getting around Springfield and nearby areas, and the hotel itself has a modern look from the outside. The room was spacious, which I appreciated, but it could have been in better condition. Some areas showed signs of wear, and the cleanliness was decent but not as thorough as I’ve experienced at other Residence Inn locations. A bit more attention to detail would have made a noticeable difference. The staff interactions were okay—professional, but not particularly warm or engaging. Service wasn’t bad, just somewhat neutral. Amenities met basic expectations, though nothing stood out as exceptional. Overall, it’s a functional place to stay for a short visit, but with some improvements to room upkeep, cleanliness, and customer service, this property could deliver a much better experience consistent with the Marriott brand.

8

Caroline

9 Apr 2025

·

Stayed 1 night

The elevator was very slow. And the properly front entrance was difficult to find. The neighborhood was noisy with sirens and traffic. The room was very comfortable. And the staff was very helpful and friendly.

10

Dmitri

2 May 2023

·

Stayed 3 nights

Great place, can't really think of anything negative to say about it. Also, the hotel is next to shopping plaza with many places to eat next to it. We did not mind driving 15-30 mins to downtown Washington so it worked well for us.

8

Nathaniel

2 Feb 2023

·

Stayed 3 nights

It was a very nice place to stay. Clean, affordable, and close to the metro station. I recommend this hotel to anyone who wants a convenient spot to get into DC from Virginia.

10

Eric

12 Jul 2023

·

Stayed 1 night

It was a great stay - VERY clean, easy parking, walkable to shopping & dining nearby.

10

Stuart

17 May 2025

·

Stayed 2 nights

Over-all, where it counted, I gave the property a 5 star. The room was much nicer than most (at least I liked the layout) and the breakfast was pretty nice, and I liked the ability to go directly into the hotel from the garage though whoever built the property could have done a better job of aligning the garage with the actual floor levels. Our room was facing the busy street and did have road noise all night if you are a light sleeper. One elevator was out during our visit, which caused some delay but not too bad and don't expect that to be the case all the time. Breakfast staff was very accommodating and friendly but since we did not get daily maid service, cannot speak to that staff.

10

Jonathan

26 May 2024

·

Stayed 13 nights

Big room, amenities and robust breakfast options. Walking distance to restaurants and shopping.

10

Moira

20 Sept 2025

·

Stayed 3 nights

Great location. Nice breakfast every morning. The room was fantastic with a full kitchen.

8

Nathaniel

10 Jan 2023

·

Stayed 2 nights

A good place to say I think the access to the Metro.

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Dining

Breakfast is widely praised for quality and enjoyment, and the attendants are friendly. Some guests found the selection limited or missing items, noted early hours, and one reported the on site bar closed during their stay.

Related guest reviews

10

Daniel

30 Jun 2023

·

Stayed 2 nights

Clean, good quality, excellent morning breakfast

10

Timothy

4 Nov 2025

·

Stayed 1 night

Clean Room,Good Breakfast

6

Zula

4 Feb 2025

·

Stayed 1 night

It felt a little dated, but other than that, it was OK. Breakfast was not good at all.

10

Robert

7 Feb 2024

·

Stayed 1 night

Part of a 5 night visit to the area. In hotel bar remained closed for whole week.

10

William

22 Mar 2023

·

Stayed 1 night

Best breakfast

10

Fausto

2 Jun 2023

·

Stayed 1 night

Ladies serving breakfast were great! Smiling and proactive.

10

Floyd

13 Oct 2023

·

Stayed 1 night

The room was comfortable and the morning breakfast was delicious.

10

brian

17 Apr 2023

·

Stayed 4 nights

Very convenient location next to the shopping district. Love the design of the studio. Breakfast hours are a little too early imo, but the food was great. Would definitely not mind staying at this hotel again!

8

Helen

14 Nov 2025

·

Stayed 2 nights

Limited choices for breakfast. There was no option for meat. Everyone can't eat pork. It would be nice to have a substitute like turkey bacon or chicken sausage. Also, there was no fruit in the choice.

10

Moira

20 Sept 2025

·

Stayed 3 nights

Great location. Nice breakfast every morning. The room was fantastic with a full kitchen.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$122
February	US$122
March	US$147
April	US$169
May	US$181
June	US$190
July	US$158
August	US$141
September	US$160
October	US$150
November	US$119
December	US$118

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $190	18 $155	19 $156
20 $193	21 $582	22	23 $252	24	25 $155	26 $154
27 $173	28 $193	29 $193	30 $193

Su	Mo	Tu	We	Th	Fr	Sa
				1 $174	2 $145	3 $145
4 $145	5 $145	6 $164	7 $165	8 $164	9 $193	10 $213
11 $145	12 $154	13 $184	14 $205	15 $164	16 $164	17 $164
18 $145	19 $164	20 $194	21 $184	22 $164	23 $193	24 $154
25 $145	26 $155	27 $174	28 $175	29 $155	30 $164	31 $164

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Monthly average prices

About this property

Location

Room options

Studio Suite, 1 King Bed with Sofa Bed

Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

Suite, 1 King Bed with Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Suite, 1 Bedroom

Suite, 2 Bedrooms

Studio Suite, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)

Studio Suite, 1 King Bed with Sofa Bed (Hearing Accessible)

Guest reviews

Superb

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn by Marriott Springfield Old Keene Mill

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