Name: TownePlace Suites Omaha West
Address: 10865 West Dodge Road, Omaha, Nebraska, United States of America, Omaha, Northwest Omaha, US
Price range: $99–$200 per night
Rating: 8.35

What guests think

Across recent reviews, TownePlace Suites Omaha West earns praise for friendly staff, reasonable value, and practical suites with kitchens and two‑bedroom options, while feedback also notes inconsistent cleanliness, maintenance wear, and occasional issues with room assignments or noise.

Breakfast ranges from generous to understocked, and the pool or fitness spaces draw mixed comments, including temperature problems, closures, or limited size. Location is convenient to highways and shopping, though access can be tricky and few places are within easy walking distance. Expect simple, suite-style lodging with helpful staff and some variability in upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a pool, fitness room, self‑laundry, outdoor grill, and parking. Guests report a small or occasionally closed/cold pool, a humid limited gym, some unkempt exterior areas, and at times tight parking or rowdy behavior on the patio.

Related guest reviews

8

Ayron

Sep 24, 2025

·

Stayed 4 nights

The hotel itself was nice. Room was small, not what was described in the hotels.com description. Said it had separate dining area, picture showed table with chairs. Our room did not have this, which was disappointing to us. Breakfast was good, nice variety but small area where food was served. Did not use pool, but it looked very small. Hotel was in area central to the activities we wanted to go to.

8

Lawrence

Aug 8, 2023

·

Stayed 8 nights

Room was clean and air conditioning worked well. The included breakfast wasn't bad, but it wasn't as good as I've had elsewhere. The fitness room was way too humid, a bit cramped, and limited in equipment. Parking was tight because workers from next door construction project were parking in the hotel lot.

2

Kevin

May 6, 2025

·

Stayed 2 nights

We called the day before arrival to confirm that the pool was working. The hotel desk told us it was not working and that it would be working the next day. We checked in to find out that the pool would not be done for2-3 days. My grand kids were coming over to swim with us and couldn’t. We did not stay there and instead stayed at a Holiday Express which had a pool please refund my money,

10

bonny

Dec 18, 2024

·

Stayed 6 nights

The location is really good just minutes away from shopping and restaurants. and right across the street from major freeway. I chose this place because of the amenities. Every suite has a small kitchen, refrigerator stove top, dish washer all plates pots, pans and utensils that made our 6 day stay very easy for meal and snack planning and affordable The breakfast buffet really was a buffet, real egg omelettes, french toast , turkey sausage, egg on english muffin. Full size Belgian waffle machine and Blueberry compost or syrup. 4 different kinds of bread with butter and cream cheese. Large crock pot with oatmeal and 10 different topping. 3 choices of cereal and fresh bananas and apples, 4 juices including fresh orange juice. 24 hour coffee and tea bar next to buffet. milk. chocolate milk and white milk in cartons with hard boiled eggs in small There is an indoor heated pool with full size outdoor grill that we used to barbeque Omaha steaks. Parking is ample and free with Handicapped spots right in front of door. We used the washers and dryer to launder clothes at my leisure. The hotel had a wheelchair we were able to use until Airline was able to locate our checked missing chair made our mobility issue nonexistent .Our friends that stayed at a competitor were very jealous when they saw they amenities that we were enjoying for comparable price. Nav the night clerk was very amicable and willing to help out in way and made our stay Townplace Suites a very enjoyable one

10

Sarah

Sep 9, 2023

·

Stayed 3 nights

Very quiet despite being busy. Very family friendly and the pool was great

10

Dixie

Jun 9, 2025

·

Stayed 5 nights

Some of the property on the backside outside of the pool was not in good condition i.e.weeds. It needs cleaned up.

8

Febi

Aug 4, 2024

·

Stayed 26 nights

The Hotel Facilities where excellent

10

Percy

Mar 31, 2024

·

Stayed 2 nights

Beautiful hotel just need a jacuzzi

8

Eric

Mar 23, 2025

·

Stayed 2 nights

Really wish the the bathrooms by the pool had a changing station.

10

Rebeca

May 18, 2023

·

Stayed 5 nights

Will stay again there again when I return to Omaha. I just wish the pool was heated.

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Cleanliness

Cleanliness feedback is inconsistent: many guests found rooms clean and fresh, while others reported moldy caulking, stained or torn linens, missed vacuuming, and weak housekeeping refreshes.

Related guest reviews

2

Brian

Sep 20, 2025

·

Stayed 6 nights

The caulking in the bathroom had black mold and the sheets were dingy and stained. The limited staff I interacted with did not have any care or concern for anything. I checked out 5 days early and they didn't even ask why. The beds are also bouncy and not good if you have back pain.

10

Susan

Nov 18, 2025

·

Stayed 2 nights

Breakfast was good. Room was clean, quiet and comfortable

4

Valorie

May 19, 2025

·

Stayed 2 nights

The room we stayed in was so run down and dirty. Cobwebs in the corners, big hole in the middle of the carpet, sticky tile floor and dried (what looked like boogers) on the bathroom walls, the bathroom light fixture extremely rusted. So disappointed that we paid so much to stay there.

6

Makayla

Aug 15, 2023

·

Stayed 2 nights

There was blood on our comforter, the counter was still dirty, as was the shower. The beds were made though so it "appeared clean". I was told the GM would contact me and they never did. My husband tripped in the hallway on loose carpet and there was loose carpet in the elevator. Super cold pool. I did love that it was a very quiet hotel.

10

Jason

May 28, 2025

·

Stayed 5 nights

Clean, comfortable, quiet and good central location. Would stay here again.

8

pamela

Feb 26, 2024

·

Stayed 3 nights

Property is close to the interstate and not far from the downtown area. There’s a walking trail along the river bank just in front of the parking lot. Parking is great not crowded. I wouldn’t book for the breakfast option as it’s minimal. I was disappointed. I would recommend Joes Cafe. The rooms are nice but not too quiet if you have someone upstairs from you that walks hard all night like I have to experience for 3 days. Reception staff were polite and always spoke when I entered and left the property. I did see a Starbucks close but not too many dining options in the immediate area. The mall is within 5 - 7 minutes for more options. Cleaning staff should pay more attention it room turnover. In looking for an item I misplaced, under the bed looked like a pair of men’s sandals which tells me they don’t do a thorough job of cleaning or clearing. I always bring wipes and Lysol spray.

4

Ashley

Oct 10, 2023

·

Stayed 1 night

We arrived 30 min prior to check in and with a toddler we just decided let’s try and check in see if they would allow us to do so as we had traveled a long ways to get there. The front desk lady told us it would be 45-50 min as they hadn’t even started cleaning the room yet, so we waited in the lobby until it was ready. While we waited my husband needed to use the restroom so he did and then he called me from the bathroom asking me if I could let him out as the door handle was not only missing but broken and he was locked in the bathroom from the inside and couldn’t get out. Fast forward to being able to check in at 3:15 we went to our room and it was filthy, nothing looked like it had properly been washed or cleaned, the light fixtures were hanging off the walls, the smoke detector was dangling from the ceiling by wires and there was a hole in the bathroom door. The most disgusting part was my toddler was crawling around on the carpet and I’m not even exaggerating when I say the tops of his feet were black from how dirty the floor was, it was absolutely disgusting! This all was only a portion of our one night stay, needless to say we will never go back!

6

Christopher

Sep 7, 2024

·

Stayed 3 nights

I stayed 3 nights and very much liked the room. However, the "refresh" was lacking. All of the shower soaps where empty when I checked in and not refilled. only one trash can was emptied. The coffee was not refilled after the refresh. All I could tell they did was replace a towel and the same for the bar of soap. I question whether or not they even changed the sheets from the last guest based on what I saw. Also, a Q-Tip stayed in the hallway for two days.

6

peggy

Aug 4, 2024

·

Stayed 2 nights

The sheets were torn, the curtains had small holes in them, the ceiling was patched in spots and never painted over. You could see under the beds that they had not been vacuumed under for some time. Left over dry cereal, dust and a paper crushed into a ball. 3 towels and 2 washclothes for a family of 4 for 2 nights.

10

Mary

Oct 13, 2025

·

Stayed 2 nights

The staff was friendly and helpful. The hotel was a good deal for the price. Clean and efficient!

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Rooms

Suites with kitchens and two‑bedroom layouts are appreciated and often quiet and comfortable, but some rooms feel small or worn, with loud HVAC, occasional overhead noise, room‑type mismatches, and sporadic odor issues.

Related guest reviews

6

Phillip

Jun 22, 2025

·

Stayed 1 night

A very nice room with 2 separate bedrooms. Only issue would be the price being high because of the MCWS.

4

Marcus

Nov 30, 2025

·

Stayed 4 nights

Staff was amazing but the room we stayed in had a squeaking noise every 30 seconds 24 seven above our head even when sleeping notified the front desk she said she will put a maintenance work order in but staff was great room was clean just all day squeaking above my head twice in one minute for 24 seven the whole day

8

Ayron

Sep 24, 2025

·

Stayed 4 nights

The hotel itself was nice. Room was small, not what was described in the hotels.com description. Said it had separate dining area, picture showed table with chairs. Our room did not have this, which was disappointing to us. Breakfast was good, nice variety but small area where food was served. Did not use pool, but it looked very small. Hotel was in area central to the activities we wanted to go to.

10

Glenda

Feb 22, 2025

·

Stayed 2 nights

I appreciate the 2 bedroom suites

8

Sheila

Feb 28, 2025

·

Stayed 1 night

The heater was extremely loud, sounded like a motorcycle every time it kicked on. The shower head had poor pressure because most of the water was still coming out of the actual faucet, not the shower head.

10

Stacey

Jan 27, 2025

·

Stayed 1 night

The 2 bedroom suite is really nice. Feels like home. My check-in experience was positive. Staff was friendly and seemed to enjoy his job.

4

Steve

Apr 25, 2024

·

Stayed 1 night

Very noisy air-conditioning

6

Amanda

Jun 24, 2024

·

Stayed 1 night

The staff was nice, but this property is in need of attention. The room had sticky surfaces in multiple areas (door handles, chairs, etc). The walls and doors were badly scuffed and the handles on some of the furniture looked rusty. The mattresses felt like they were made of foam and you sunk in badly when you sat/laid down. The bathroom also had a musty smell. Also, heads up, this is a difficult location to get in and out of due to the insanely confusing highway interchange nearby.

4

April

Mar 11, 2023

·

Stayed 1 night

The only thing that was good about this hotel was the water pressure in the shower. Our room stunk like curry and cigarettes. I woke up feeling like I smoked a pack of cigarettes when it was a no smoking hotel. The TV was also the smallest I’ve ever had in a hotel.

2

Kamber

Sep 1, 2025

·

Stayed 1 night

We booked through Expedia, had our stay confirmed for a 2-bedroom suite. Upon arrival we got checked in, guest services was not friendly. Went to our room and it was a 1-bedroom suite with one king bed for a family of 5… so we went back down to talk to guest services, got told that booking through 3rd party is cheap and doesn’t guarantee our room, basically. So we have to contact them. Expedia refunded our stay and we checked out. Guest services on check in could have told us that the room we booked was unavailable, she knew exactly what we were talking about when we back to the lobby. Instead she tell us booking :rd is check, which was the same rate as the hotel upon booking. Just a more convenient process. Instead neglected to tell us and let our family of 5 got into a room with one bed. The inconvenience and lack of friendly staff will prevent us from staying in the future.

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Service

Service is frequently praised as friendly, helpful, and responsive, with staff fixing issues and assisting during emergencies; however, some guests encountered curt check‑in or difficulties receiving the room type they reserved.

Related guest reviews

10

Warren Edgar

Jun 24, 2025

·

Stayed 2 nights

The staff at the hotel was superb. Very helpful & extremely friendly. The breakfast was excellent, especially the oatmeal with all the fixin’s.

10

Angela

Jul 22, 2024

·

Stayed 1 night

The lady at the front desk gave us incredible attention, very cordial and kind....the room was super clean with a clean smell throughout the hotel, the beds were very clean and comfortable...the breakfast was very complete and excellent service. ...I recommend it, I loved it. Very good service.

6

Anthony Atwood

Apr 6, 2025

·

Stayed 4 nights

Had some issues with check-in and was initially ignored and told that the room we had booked was not available and it was not the hotels problem or Expedia‘s problem. Wrote a review on Google about the issues of two grown men being forced to share a king bed when we had booked to Queens, and two days later, the general manager moved them to an appropriate room. Nice hotel, just some difficult staff and poor property room planning.

10

Donna

Nov 21, 2024

·

Stayed 3 nights

The staff was friendly and welcoming. We stayed several days. My husband suffered an injury, unrelated to the hotel, that required an ambulance & hospital stay. The staff was extremely helpful dealing with the details. We will definitely stay again.

8

Pamella

Jul 21, 2024

·

Stayed 1 night

We liked the desk staff and the breakfast, also having a laundry on site. We also liked the price and the amenities of the room. The location is far from our daughter's in Aksarben, but we enjoyed the drive along Pacific to get to her place. Prices in Aksarben were prohibitive. Rowdy construction workers drinking beer on the patio into the night got my goat.

8

Linda

Dec 19, 2022

·

Stayed 2 nights

The property was fair. The front desk lady seemed to want to ignore me standing there to ask a question. No one is ahead of me. She was annoyed.

10

Kelly

Jul 20, 2025

·

Stayed 2 nights

The staff was so nice! The hotel room was clean and comfortable. We had an issue with our TV and they fixed it right away. The breakfast was delicious!

10

bradley

Mar 24, 2024

·

Stayed 1 night

The girl at the front desk that check me in was amazing. She got me a nice quiet room up on the fourth floor without me asking. I really hope that. You keep her as an employee. Would really recommend that.

10

Mary

Oct 13, 2025

·

Stayed 2 nights

The staff was friendly and helpful. The hotel was a good deal for the price. Clean and efficient!

2

Kamber

Sep 1, 2025

·

Stayed 1 night

We booked through Expedia, had our stay confirmed for a 2-bedroom suite. Upon arrival we got checked in, guest services was not friendly. Went to our room and it was a 1-bedroom suite with one king bed for a family of 5… so we went back down to talk to guest services, got told that booking through 3rd party is cheap and doesn’t guarantee our room, basically. So we have to contact them. Expedia refunded our stay and we checked out. Guest services on check in could have told us that the room we booked was unavailable, she knew exactly what we were talking about when we back to the lobby. Instead she tell us booking :rd is check, which was the same rate as the hotel upon booking. Just a more convenient process. Instead neglected to tell us and let our family of 5 got into a room with one bed. The inconvenience and lack of friendly staff will prevent us from staying in the future.

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Location

Convenient for highways, shopping, and activities, though access can be tricky and dining options within easy walking distance are limited.

Related guest reviews

10

Aaron

Aug 7, 2025

·

Stayed 4 nights

Nice area thats close to everything and the hotel was clean, quiet and affordable.

8

Ayron

Sep 24, 2025

·

Stayed 4 nights

The hotel itself was nice. Room was small, not what was described in the hotels.com description. Said it had separate dining area, picture showed table with chairs. Our room did not have this, which was disappointing to us. Breakfast was good, nice variety but small area where food was served. Did not use pool, but it looked very small. Hotel was in area central to the activities we wanted to go to.

10

John

Mar 6, 2023

·

Stayed 4 nights

I have stayed at this hotel before. It is in a convenient location, rooms are nice and quiet, everything was clean.

10

Adriana

Jun 6, 2025

·

Stayed 5 nights

Overall place was quiet, clean and well maintained. Stuff is polite and helpful. I didn’t like that it wasn’t close to restaurants or stores walking distance. Other than that we had everything we needed in the room even to cook if we wanted too. Recommend

10

Jason

May 28, 2025

·

Stayed 5 nights

Clean, comfortable, quiet and good central location. Would stay here again.

8

pamela

Feb 26, 2024

·

Stayed 3 nights

Property is close to the interstate and not far from the downtown area. There’s a walking trail along the river bank just in front of the parking lot. Parking is great not crowded. I wouldn’t book for the breakfast option as it’s minimal. I was disappointed. I would recommend Joes Cafe. The rooms are nice but not too quiet if you have someone upstairs from you that walks hard all night like I have to experience for 3 days. Reception staff were polite and always spoke when I entered and left the property. I did see a Starbucks close but not too many dining options in the immediate area. The mall is within 5 - 7 minutes for more options. Cleaning staff should pay more attention it room turnover. In looking for an item I misplaced, under the bed looked like a pair of men’s sandals which tells me they don’t do a thorough job of cleaning or clearing. I always bring wipes and Lysol spray.

6

Amanda

Jun 24, 2024

·

Stayed 1 night

The staff was nice, but this property is in need of attention. The room had sticky surfaces in multiple areas (door handles, chairs, etc). The walls and doors were badly scuffed and the handles on some of the furniture looked rusty. The mattresses felt like they were made of foam and you sunk in badly when you sat/laid down. The bathroom also had a musty smell. Also, heads up, this is a difficult location to get in and out of due to the insanely confusing highway interchange nearby.

8

Amie

Jul 22, 2024

·

Stayed 1 night

The front desk staff were very friendly and helpful every time we visited the desk. The facility was really, really cold! However we were able to make our room comfortable. The room was very comfortable and clean. The property is a little tricky to access but safe and well located to access shopping, and other activities in Omaha. The outside was a little unkept but it was the weekend and people were utilizing the outside making it difficult to keep it completely clean. The breakfast was by far the biggest disappointment- not well stocked at all for a Sunday morning with a pretty full hotel. Other than breakfast, the stay was enjoyable, safe and relaxing!

8

Diana

Jul 13, 2023

·

Stayed 1 night

Poor entrance poorly marked

10

kelly

Oct 22, 2025

·

Stayed 5 nights

Is a great place to stay. Great location. Pleasant staff. Great price.

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Dining

Breakfast sentiment is mixed: several guests enjoyed a varied or tasty spread, while others found the area small, options limited, and restocking slow during busy periods.

Related guest reviews

10

Warren Edgar

Jun 24, 2025

·

Stayed 2 nights

The staff at the hotel was superb. Very helpful & extremely friendly. The breakfast was excellent, especially the oatmeal with all the fixin’s.

10

Susan

Nov 18, 2025

·

Stayed 2 nights

Breakfast was good. Room was clean, quiet and comfortable

10

David

Sep 30, 2025

·

Stayed 2 nights

Great staff, nice breakfast selection.

10

bonny

Dec 18, 2024

·

Stayed 6 nights

The location is really good just minutes away from shopping and restaurants. and right across the street from major freeway. I chose this place because of the amenities. Every suite has a small kitchen, refrigerator stove top, dish washer all plates pots, pans and utensils that made our 6 day stay very easy for meal and snack planning and affordable The breakfast buffet really was a buffet, real egg omelettes, french toast , turkey sausage, egg on english muffin. Full size Belgian waffle machine and Blueberry compost or syrup. 4 different kinds of bread with butter and cream cheese. Large crock pot with oatmeal and 10 different topping. 3 choices of cereal and fresh bananas and apples, 4 juices including fresh orange juice. 24 hour coffee and tea bar next to buffet. milk. chocolate milk and white milk in cartons with hard boiled eggs in small There is an indoor heated pool with full size outdoor grill that we used to barbeque Omaha steaks. Parking is ample and free with Handicapped spots right in front of door. We used the washers and dryer to launder clothes at my leisure. The hotel had a wheelchair we were able to use until Airline was able to locate our checked missing chair made our mobility issue nonexistent .Our friends that stayed at a competitor were very jealous when they saw they amenities that we were enjoying for comparable price. Nav the night clerk was very amicable and willing to help out in way and made our stay Townplace Suites a very enjoyable one

10

Jane

Sep 21, 2025

·

Stayed 2 nights

Affordable. Clean. Free breakfast had alot of options. Friendly staff!

10

Kelly

Jul 20, 2025

·

Stayed 2 nights

The staff was so nice! The hotel room was clean and comfortable. We had an issue with our TV and they fixed it right away. The breakfast was delicious!

6

Michael

Jul 24, 2024

·

Stayed 1 night

Although the room was good and appreciated the extra amenities, there were signs of wear on the walls of the room and the breakfast area was severely under maintained as there was no attention to what items were out and there was no one replenishing the supply. Very disappointing.

8

Richard

May 28, 2025

·

Stayed 2 nights

Hotel was OK. The suites are very nice for a family with kids. Only thing to complain about was the provided breakfast on a Saturday morning was poorly stocked. Had to wait close to a half hour to get a bagel to make an egg sandwich.

4

Susan

Jun 2, 2025

·

Stayed 1 night

We made our reservation prior to arriving to Omaha. Assuming the Marriott name we thought it would be well kept and safe. The outside of the hotel is very unkept, dirty, and dingy. Checkin reception was rude. The inside is quite dated. Rooms were clean and housekeeping was excellent. Breakfast did not have good, healthy options. It was hard to find help while eating. The girl was so busy trying to keep stocked she could not take care of guests. She needed more help. Would recommend other families to go somewhere else.

8

melanie

Oct 16, 2023

·

Stayed 1 night

Breakfast offerings were very limited and were not replenished quickly for others to partake. Front desk staff need a raise because they were running back and forth trying to make everyone happy and she had an EXCELLENT attitude while doing so.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$89
February	$101
March	$100
April	$104
May	$136
June	$191
July	$112
August	$103
September	$104
October	$100
November	$93
December	$86

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $141	19 $187
20 $99	21 $116	22 $128	23 $123	24 $111	25 $121	26 $141
27 $100	28 $100	29 $102	30 $102

Su	Mo	Tu	We	Th	Fr	Sa
				1 $102	2 $143	3 $139
4 $102	5 $102	6 $102	7 $102	8 $102	9 $143	10 $143
11 $102	12 $102	13 $102	14 $102	15 $102	16 $165	17 $123
18 $102	19 $113	20 $113	21 $113	22 $113	23 $200	24 $113
25 $102	26 $102	27 $102	28 $102	29 $102	30 $102	31 $102

TownePlace Suites Omaha West

Prices for TownePlace Suites Omaha West

Monthly average prices

About this property

Location

Room options

Studio, 2 Queen Beds

Studio, 1 King Bed with Sofa Bed

Studio, 1 King Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Studio, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Suite, 2 Bedrooms

Suite, 1 Bedroom

Studio, 1 King Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Guest reviews of TownePlace Suites Omaha West

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites Omaha West

Prices for upcoming dates