The Historic Gould Hotel Seneca Falls, an Ascend Collection Hotel
US$147
/ night
Avg. for September
Select dates to see prices and availability
US$147
/ night
Avg. for September
Monthly average prices
Nightly prices at The Historic Gould Hotel Seneca Falls, an Ascend Collection Hotel average US$80 in the cheapest month (January) and US$150 in the most expensive month (May), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$80 |
| February | US$91 |
| March | US$92 |
| April | US$101 |
| May | US$150 |
| June | US$136 |
| July | US$145 |
| August | US$142 |
| September | US$147 |
| October | US$148 |
| November | US$102 |
| December | US$119 |
J
F
M
A
M
J
J
A
Sept · US$147
S
O
N
D
Most expensive: May (~US$150)
Cheapest: January (~US$80)
About this property
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional features at this hotel include a banquet hall and a vending ma...
Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional features at this hotel include a banquet hall and a vending machine.
Business amenities
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Dining
Take advantage of the hotel's room service (during limited hours).
Rooms
Make yourself at home in one of the 48 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.
Location
With a stay at The Historic Gould Hotel Seneca Falls, an Ascend Collection Hotel in Seneca Falls, you'll be within a 10-minute drive of Cayuga Lake and National Women's Hall of Fame. This hotel is 10.8 mi (17.4 km) from Seneca Lake and 0.1 mi (0.1 km) from Seneca Museum of Waterways and Industry.
What's nearby
National Women's Hall of Fame(0.1 Miles)
Seneca Museum of Waterways and Industry(0.1 Miles)
Women's Rights National Historical Park(0.1 Miles)
It's A Wonderful Life Museum(0.2 Miles)
Bridge Street Bridge(0.3 Miles)
Cayuga Lake State Park(2.5 Miles)
Seneca Meadows Wetlands Preserve(2.7 Miles)
New York Chiropractic College(2.8 Miles)
Cayuga Lake(3.1 Miles)
Montezuma Winery(3.4 Miles)
National Memorial Day Museum(3.4 Miles)
Montezuma National Wildlife Refuge(5 Miles)
Muranda Cheese Company(5.6 Miles)
Del Lago Resort & Casino(6.5 Miles)
Peter Whitmer Log Home(7.3 Miles)
Parking
Non-smoking rooms
Housekeeping
Golf course (nearby)
Fishing
Vending machines
Location
108 Fall Street, Seneca Falls, New York, United States of America
National Women's Hall of Fame (0.1 Miles)
Seneca Museum of Waterways and Industry (0.1 Miles)
Women's Rights National Historical Park (0.1 Miles)
It's A Wonderful Life Museum (0.2 Miles)
Bridge Street Bridge (0.3 Miles)
Cayuga Lake State Park (2.5 Miles)
Room options
3
Standard Room, 1 Queen Bed
Room details
1 Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
2
Suite, 1 King Bed with Sofa Bed (2 Person Sofabed)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
1
Standard Room, 1 Queen Bed (Larger Room)
Room details
1 Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
1
Standard Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
3
Room, 1 King Bed, Accessible
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
3
Standard Room, 1 King Bed (Larger Room)
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
1
Standard Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
3
Suite, 1 Queen Bed with Sofa Bed (2 Person Sofabed)
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
5
Standard Room, 2 Queen Beds (Larger Room)
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews
8.5
Very good
Based on 1,004 verified reviews
Who stays here?
Business
9%
Couple
62%
Family
16%
Group
9%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Reviews of The Gould Hotel describe a centrally located, historic boutique property with comfortable beds and updated rooms, alongside recurring issues like intermittent restaurant and bar closures, limited breakfast, and occasional maintenance problems and other operational inconsistencies.
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What guests think
Reviews of The Gould Hotel describe a centrally located, historic boutique property with comfortable beds and updated rooms, alongside recurring issues like intermittent restaurant and bar closures, limited breakfast, and occasional maintenance problems and other operational inconsistencies.
Many guests find rooms clean and stylish within the historic building, though some report sagging mattresses, small layouts, older windows, or TVs and HVAC that don’t always work properly. The downtown location is walkable to museums, restaurants, and the canal, but street and garbage-truck noise reaches some rooms. Service is frequently described as warm and accommodating, yet periods of understaffing lead to delayed check-in, unattended desks, and inconsistent housekeeping. Overall, expect character and convenience with variability in amenities and operations.
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AI-generated summary based on recent guest reviews
Facilities
On-site restaurant and bar availability varies, with multiple reports of closures during ownership or licensing changes. Parking is easy, the elevator is small/older, and a basic fitness room is mentioned.
Related guest reviews
6
Kelly
25 Aug 2025
·
Stayed 3 nights
We booked this hotel based on amenities. When we arrived, we were disappointed to find the restaurant and pub closed due to new management. The staff was polite, but there seemed to be one staff member on duty at a time. At times, there was no one at the front desk. The room was clean. We stayed for three nights and had to request a room refresh which was basically just fresh towels. The bed was okay, but outside noise came easily through the old windows. We were kept awake by the beeping sound of the walk/don't walk signal and traffic. The location is a +. We paid in full through Expedia, and the hotel charged my card for the stay as well. I am still trying to get that resolved. I would not recommend this hotel under current circumstances.
We booked this hotel based on amenities. When we arrived, we were disappointed to find the restaurant and pub closed due to new management. The staff was polite, but there seemed to be one staff member on duty at a time. At times, there was no one at the front desk. The room was clean. We stayed for three nights and had to request a room refresh which was basically just fresh towels. The bed was okay, but outside noise came easily through the old windows. We were kept awake by the beeping sound of the walk/don't walk signal and traffic. The location is a +. We paid in full through Expedia, and the hotel charged my card for the stay as well. I am still trying to get that resolved. I would not recommend this hotel under current circumstances.
10
Cindi
22 Nov 2025
·
Stayed 1 night
Friendly staff and comfortable beds. They have a restaurant and bar in the lobby that was closed because of new ownership. Opening soon Location is perfect
Friendly staff and comfortable beds. They have a restaurant and bar in the lobby that was closed because of new ownership. Opening soon Location is perfect
8
Stacie
22 Oct 2025
·
Stayed 1 night
We decided to add a night to an already planned trip and decided to stay at the Gould. We like unique hotels, so this fit the bill. Our stay was nice, but not special enough to bring us back for a second stay. Unfortunately the restaurant is closed, so we needed to eat elsewhere in town. (Found a great restaurant a few doors down.) The first lady that checked us in was friendly and welcoming and even suggested restaurants. The lady at the desk when we left didn't even acknowledge us picking up the luggage cart or dropping of the key on the way out. The room was clean. The decor was cute. But not as fancy as the pictures show. The elevator walls were lined with dirty material that seemed odd. It gave me the overall impression of someone wanting to make something great, but either didn't have what it takes to make that way, or someone else took over without the same vision. If your looking for a nice place to stay in town, it foots the bill. Just don't expect the glamor they are trying to portray.
We decided to add a night to an already planned trip and decided to stay at the Gould. We like unique hotels, so this fit the bill. Our stay was nice, but not special enough to bring us back for a second stay. Unfortunately the restaurant is closed, so we needed to eat elsewhere in town. (Found a great restaurant a few doors down.) The first lady that checked us in was friendly and welcoming and even suggested restaurants. The lady at the desk when we left didn't even acknowledge us picking up the luggage cart or dropping of the key on the way out. The room was clean. The decor was cute. But not as fancy as the pictures show. The elevator walls were lined with dirty material that seemed odd. It gave me the overall impression of someone wanting to make something great, but either didn't have what it takes to make that way, or someone else took over without the same vision. If your looking for a nice place to stay in town, it foots the bill. Just don't expect the glamor they are trying to portray.
8
Laura
9 Oct 2024
·
Stayed 2 nights
Staff was very helpful. Parking was easy, next to hotel. Right across the street from the canal, and a pathway to walk.
Staff was very helpful. Parking was easy, next to hotel. Right across the street from the canal, and a pathway to walk.
6
JAMES
13 Aug 2025
·
Stayed 1 night
LOBBY AND RESTAURANT ARE COMPLETELY CLOSED DOWN AS THE OWNERSHIP CHANGE TRIES TO GET A LIQUOR LICENSE
LOBBY AND RESTAURANT ARE COMPLETELY CLOSED DOWN AS THE OWNERSHIP CHANGE TRIES TO GET A LIQUOR LICENSE
4
Diana
26 Oct 2025
·
Stayed 3 nights
The bar was closed and we did not know that until we checked in. It was one of the reasons we picked this hotel.
The bar was closed and we did not know that until we checked in. It was one of the reasons we picked this hotel.
10
Kelly
6 Aug 2025
·
Stayed 1 night
What a wonderful hotel. Clean, walkable to downtown Seneca Falls, and safe. The rooms are beautiful and spacious. The elevator is a little small and fit three people with one suitcase each.
What a wonderful hotel. Clean, walkable to downtown Seneca Falls, and safe. The rooms are beautiful and spacious. The elevator is a little small and fit three people with one suitcase each.
6
Kellie
31 Jul 2025
·
Stayed 1 night
The Gould was advertised as having a restaurant and bar but neither were n operation when we arrived. We should have been notified of the change prior to our arrival to allow for alternate arrangements if we chose. The breakfast was barely cereal and a bowl of fruit with packaged cereal bars and oatmeal. Not very appetizing.
The Gould was advertised as having a restaurant and bar but neither were n operation when we arrived. We should have been notified of the change prior to our arrival to allow for alternate arrangements if we chose. The breakfast was barely cereal and a bowl of fruit with packaged cereal bars and oatmeal. Not very appetizing.
6
Joseph
1 Aug 2025
·
Stayed 1 night
The room we booked was actually not available so they gave us a smaller bed with no reduction in price. There was no on-site Resturant or bar as new owners had not yet got licensing, so the description of the property is inaccurate. Lots of street and people noise. Room itself was fine but I would not stay again.
The room we booked was actually not available so they gave us a smaller bed with no reduction in price. There was no on-site Resturant or bar as new owners had not yet got licensing, so the description of the property is inaccurate. Lots of street and people noise. Room itself was fine but I would not stay again.
4
Kimberly
27 Oct 2025
·
Stayed 3 nights
Disappointed, this would be our fourth stay at this hotel. We loved it and looked forward to staying every time. Since our last stay the hotel was sold and it shows. No restaurant or bar open, and that was not stated when booking my stay. So basically paid for a room that was beyond HOT, could not get the “portable air conditioner” that was not correctly installed to work for the life of me. The toilet would not flush properly. Reported it gentleman that came and flipped the handle for a few minutes said he would call someone to fix it, no one did. So between that, the heat, the rundown looking hotel that once was so well taken care of and beautiful and the no hotel restaurant or bar, we left a day early from our three day stay. I could have booked a luxury hotel with what was paid. Sad to say … we won’t be back,
Disappointed, this would be our fourth stay at this hotel. We loved it and looked forward to staying every time. Since our last stay the hotel was sold and it shows. No restaurant or bar open, and that was not stated when booking my stay. So basically paid for a room that was beyond HOT, could not get the “portable air conditioner” that was not correctly installed to work for the life of me. The toilet would not flush properly. Reported it gentleman that came and flipped the handle for a few minutes said he would call someone to fix it, no one did. So between that, the heat, the rundown looking hotel that once was so well taken care of and beautiful and the no hotel restaurant or bar, we left a day early from our three day stay. I could have booked a luxury hotel with what was paid. Sad to say … we won’t be back,
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests mention clean rooms and bathrooms, but reviews also note inconsistent standards - dust, cobwebs, mold, or worn public areas appear at times.
Related guest reviews
4
Ioannis
26 Aug 2025
·
Stayed 2 nights
My room's bathroom was with mold on the tiles, the room never fixed by room service until 6pm after that i put "dont disturb" on the door. The breakfast was very poor and at 9 am most of the items was finished and never replaced.
My room's bathroom was with mold on the tiles, the room never fixed by room service until 6pm after that i put "dont disturb" on the door. The breakfast was very poor and at 9 am most of the items was finished and never replaced.
10
Daniel
10 Nov 2025
·
Stayed 1 night
Off season for this hotel but everything was clean and ready and the staff was very helpful.
Off season for this hotel but everything was clean and ready and the staff was very helpful.
4
Christine
8 Sept 2025
·
Stayed 3 nights
Room was dirty when we arrived, hair on the bathroom floor, dust and dog hair in the main room under the table, see
Room was dirty when we arrived, hair on the bathroom floor, dust and dog hair in the main room under the table, see
6
Andrea
1 Nov 2023
·
Stayed 2 nights
room was hot - ventilation system not working furnishings were tired and in need of updating room was nice but not clean - tiles mouldy, dirt in corners
room was hot - ventilation system not working furnishings were tired and in need of updating room was nice but not clean - tiles mouldy, dirt in corners
6
Raymond
26 Sept 2023
·
Stayed 1 night
Room was good, public areas needed more attention
Room was good, public areas needed more attention
6
Jason
1 Sept 2025
·
Stayed 2 nights
I wanted to like this place however for the price, there were just so many little things that should be done to make this a nicer place. The ceiling of our room had a lot of cobwebs, the windowsill in the room was covered in dust, windows to the entire property need to be cleaned, the stairwell carpet had not been cleaned in quite a while, I don’t think our room was swept out, the shower “amenities” were tiny and branded by Best Western, the breakfast was everything from Aldi, the restaurant and bar are non-operational, no fridge even though our friends’ room did have one at the same price point…these all seem trivial, but at $275 a night, it’s just a ripoff. Will book a hotel in Geneva or at the casino next time we are in the area.
I wanted to like this place however for the price, there were just so many little things that should be done to make this a nicer place. The ceiling of our room had a lot of cobwebs, the windowsill in the room was covered in dust, windows to the entire property need to be cleaned, the stairwell carpet had not been cleaned in quite a while, I don’t think our room was swept out, the shower “amenities” were tiny and branded by Best Western, the breakfast was everything from Aldi, the restaurant and bar are non-operational, no fridge even though our friends’ room did have one at the same price point…these all seem trivial, but at $275 a night, it’s just a ripoff. Will book a hotel in Geneva or at the casino next time we are in the area.
2
Shadi
1 Sept 2025
·
Stayed 3 nights
I would not recommend staying at this hotel. Dated, barely maintained rooms and facilities. Mattress was in poor shape, and caved in. No maid service, even when we explicitly requested it for just one of our three days and were told our room would be cleaned. Room was not even supplied with adequate toilet paper. Fitness room was not clean, with no wipes and other trash not addressed. There is seemingly only one full-time employee who is responsible for the entire operation, and who we were told worked all weekend with almost no help. Moreover, despite calling several times ahead of our stay regarding the status of the hotel restaurant and bar, and being told the bad would be open during our stay, both were still closed. Totally deceptive operation and complete lack of transparency. Really awful.
I would not recommend staying at this hotel. Dated, barely maintained rooms and facilities. Mattress was in poor shape, and caved in. No maid service, even when we explicitly requested it for just one of our three days and were told our room would be cleaned. Room was not even supplied with adequate toilet paper. Fitness room was not clean, with no wipes and other trash not addressed. There is seemingly only one full-time employee who is responsible for the entire operation, and who we were told worked all weekend with almost no help. Moreover, despite calling several times ahead of our stay regarding the status of the hotel restaurant and bar, and being told the bad would be open during our stay, both were still closed. Totally deceptive operation and complete lack of transparency. Really awful.
6
Maria
26 Aug 2023
·
Stayed 1 night
Not a very friendly check in. Room is clean and updated but common areas seem worn and a little unkept.
Not a very friendly check in. Room is clean and updated but common areas seem worn and a little unkept.
10
Sherry
18 Oct 2025
·
Stayed 1 night
Nice quiet clean place
Nice quiet clean place
4
Eileen
31 Aug 2025
·
Stayed 2 nights
Understaffed. Horrible free breakfast. Dirty lobby and curb side appeal is bad.
Understaffed. Horrible free breakfast. Dirty lobby and curb side appeal is bad.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are updated and often comfortable, yet experiences vary: some are small or noisy, mattresses can sag, and in-room features like TV, A/C, or fridges are inconsistent.
Related guest reviews
10
Heather
30 Oct 2025
·
Stayed 1 night
The hotel is pretty. I would love for the mattresses to be replaced as they are a bit saggy.
The hotel is pretty. I would love for the mattresses to be replaced as they are a bit saggy.
6
Charles
11 Oct 2025
·
Stayed 1 night
We had a king bed reservation but when we checked in we were told our room wasn't available and we could have a king with no TV or a queen with a TV. We took the queen w/TV, but the TV did not work at all.
We had a king bed reservation but when we checked in we were told our room wasn't available and we could have a king with no TV or a queen with a TV. We took the queen w/TV, but the TV did not work at all.
8
Kristin
31 Aug 2025
·
Stayed 1 night
The hotel has been nicely redecorated (not my type of style but clean and refreshing) but because it is an old building I believe sound blocking insulation is lacking. My room was noisy from the street and the room above me. Parking was out back which was inconvenient for unpacking on arrival and when leaving. The room amentities were decent but it was lacking a refrigerator which has become an expected amentity for me.
The hotel has been nicely redecorated (not my type of style but clean and refreshing) but because it is an old building I believe sound blocking insulation is lacking. My room was noisy from the street and the room above me. Parking was out back which was inconvenient for unpacking on arrival and when leaving. The room amentities were decent but it was lacking a refrigerator which has become an expected amentity for me.
8
Ellen
9 Apr 2025
·
Stayed 2 nights
The Gould is a great Boutique hotel in the center of Seneca Falls with plenty of free parking and easy access to walk around to many sites. The only thing that was a negative was the mattress was pretty bad and it was very tough sleeping because of that.
The Gould is a great Boutique hotel in the center of Seneca Falls with plenty of free parking and easy access to walk around to many sites. The only thing that was a negative was the mattress was pretty bad and it was very tough sleeping because of that.
10
linda
5 May 2024
·
Stayed 1 night
Nice hotel! My only complaint is the TV does not work but apparently that’s a cable provider problem.
Nice hotel! My only complaint is the TV does not work but apparently that’s a cable provider problem.
6
Barbara
28 Aug 2025
·
Stayed 1 night
This hotel is right across the street from the Women's Rights National Historical Park, on the main shopping and dining street of Seneca Falls. The hotel is very clean and well maintained but it is old. Our room was small. It felt like a historical property. No dressers except for 2 drawers hidden in the closet. Breakfast was included but unimpressive. Very low budget operation. Instant oatmeal. Cream cheese was a brick that everyone shared with a common knife. One guest was blowing his nose nearby. This is unacceptable. No orange juice. Milk poured from a common pitcher, very slowly. One person at the front desk who seemed to be doing double duty in the dining room and kitchen, leaving the front desk unattended periodically. They ran out of cups and it took awhile to replace them. The bed was very good. The bathroom was very clean but no counter space to put your toiletries on. There is a pizza restaurant next door and others nearby. Overall, I would have moved on to our next destination that night if I were to plan this trip again.
This hotel is right across the street from the Women's Rights National Historical Park, on the main shopping and dining street of Seneca Falls. The hotel is very clean and well maintained but it is old. Our room was small. It felt like a historical property. No dressers except for 2 drawers hidden in the closet. Breakfast was included but unimpressive. Very low budget operation. Instant oatmeal. Cream cheese was a brick that everyone shared with a common knife. One guest was blowing his nose nearby. This is unacceptable. No orange juice. Milk poured from a common pitcher, very slowly. One person at the front desk who seemed to be doing double duty in the dining room and kitchen, leaving the front desk unattended periodically. They ran out of cups and it took awhile to replace them. The bed was very good. The bathroom was very clean but no counter space to put your toiletries on. There is a pizza restaurant next door and others nearby. Overall, I would have moved on to our next destination that night if I were to plan this trip again.
8
Sheilah
28 Mar 2023
·
Stayed 2 nights
Hotel itself and room were clean. Our room was very small especially for a king room, but we were fine with it overall. Second night of our two night stay we had neighbors next door and we could hear every word they said, could hear them pulling the chain to adjust their blinds, and even the hangers being pushed around in their closet. They were not loud; the walls were just REALLY thin.
Hotel itself and room were clean. Our room was very small especially for a king room, but we were fine with it overall. Second night of our two night stay we had neighbors next door and we could hear every word they said, could hear them pulling the chain to adjust their blinds, and even the hangers being pushed around in their closet. They were not loud; the walls were just REALLY thin.
8
Peter
2 Sept 2025
·
Stayed 2 nights
The room was very nice. It has a very modern design for a historic hotel. We were on the first floor on the street side and it was very noisy from street noise. The hotel should consider some form of sound proofing. Otherwise, a very nice place.
The room was very nice. It has a very modern design for a historic hotel. We were on the first floor on the street side and it was very noisy from street noise. The hotel should consider some form of sound proofing. Otherwise, a very nice place.
6
Carol
12 Aug 2025
·
Stayed 1 night
New owners are trying to make it nice but it needs lots of work. Restaurant/bar was closed due to no liquor license yet. Our room was ok. Happy there was no carpet. There was also no mini fridge or microwave. Found someone’s make up brush under the open sink. There was no hand soap in the room, only 2 little mismatched bottles, 1 conditioner, 1 shampoo. The air conditioner was covered in black mold but was high up on wall so we couldn’t reach it to clean it. Bed and pillows were clean and comfortable. Not enough amenities for that price point.
New owners are trying to make it nice but it needs lots of work. Restaurant/bar was closed due to no liquor license yet. Our room was ok. Happy there was no carpet. There was also no mini fridge or microwave. Found someone’s make up brush under the open sink. There was no hand soap in the room, only 2 little mismatched bottles, 1 conditioner, 1 shampoo. The air conditioner was covered in black mold but was high up on wall so we couldn’t reach it to clean it. Bed and pillows were clean and comfortable. Not enough amenities for that price point.
6
Alyssa
28 Oct 2023
·
Stayed 3 nights
The staff were very friendly. The hotel restaurant was delicious and the chef prepared everything just right! I would eat here again, but it is rather pricey compared to other restaurants in the area. The room was nice, clean, but our air conditioner did not work, we actually went out and purchased a fan to cool our room because the air conditioner would not come on. They only give you 1 towel per person, which is okay but they both had brown stains in them, the people at the front desk of course gave us clean ones and offered to come get the dirty towels, but you would think the cleaning staff wouldn’t have allow them to be placed in the room. Otherwise, it was a great location and I have recommended the hotel to others already.
The staff were very friendly. The hotel restaurant was delicious and the chef prepared everything just right! I would eat here again, but it is rather pricey compared to other restaurants in the area. The room was nice, clean, but our air conditioner did not work, we actually went out and purchased a fan to cool our room because the air conditioner would not come on. They only give you 1 towel per person, which is okay but they both had brown stains in them, the people at the front desk of course gave us clean ones and offered to come get the dirty towels, but you would think the cleaning staff wouldn’t have allow them to be placed in the room. Otherwise, it was a great location and I have recommended the hotel to others already.
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly and helpful, but frequent understaffing leads to slow or unattended check-in and inconsistent housekeeping.
Related guest reviews
6
Kelly
25 Aug 2025
·
Stayed 3 nights
We booked this hotel based on amenities. When we arrived, we were disappointed to find the restaurant and pub closed due to new management. The staff was polite, but there seemed to be one staff member on duty at a time. At times, there was no one at the front desk. The room was clean. We stayed for three nights and had to request a room refresh which was basically just fresh towels. The bed was okay, but outside noise came easily through the old windows. We were kept awake by the beeping sound of the walk/don't walk signal and traffic. The location is a +. We paid in full through Expedia, and the hotel charged my card for the stay as well. I am still trying to get that resolved. I would not recommend this hotel under current circumstances.
We booked this hotel based on amenities. When we arrived, we were disappointed to find the restaurant and pub closed due to new management. The staff was polite, but there seemed to be one staff member on duty at a time. At times, there was no one at the front desk. The room was clean. We stayed for three nights and had to request a room refresh which was basically just fresh towels. The bed was okay, but outside noise came easily through the old windows. We were kept awake by the beeping sound of the walk/don't walk signal and traffic. The location is a +. We paid in full through Expedia, and the hotel charged my card for the stay as well. I am still trying to get that resolved. I would not recommend this hotel under current circumstances.
6
Karen
16 Oct 2025
·
Stayed 1 night
The room itself was clean however, the hallway and the stairs and the other area seemed like it needed refurbished. The elevator seemed very old and a little shaky.. the restaurant and bar area was not open and the girl who waited on us at the head desk in the evening was not very welcoming. The gentleman in the morning was very friendly when we checked out. The hotel is an area that is very cute though with lots of little restaurants and close to walking distance to some sites.
The room itself was clean however, the hallway and the stairs and the other area seemed like it needed refurbished. The elevator seemed very old and a little shaky.. the restaurant and bar area was not open and the girl who waited on us at the head desk in the evening was not very welcoming. The gentleman in the morning was very friendly when we checked out. The hotel is an area that is very cute though with lots of little restaurants and close to walking distance to some sites.
10
Amber
17 Oct 2025
·
Stayed 1 night
Lived this hotel. Quaint and historic with great updates. The staff was amazing. Forget her name but the overnight desk agent was fabulous and helpful with everything.
Lived this hotel. Quaint and historic with great updates. The staff was amazing. Forget her name but the overnight desk agent was fabulous and helpful with everything.
10
Jennifer
26 Jul 2025
·
Stayed 1 night
Terrie at the front desk was by herself due to a staff shake up. She was mostly by herself, was honest about what was going on, was sweet and gracious. The hotel and our room was beautiful and perfectly situation to walk around and see the sights.
Terrie at the front desk was by herself due to a staff shake up. She was mostly by herself, was honest about what was going on, was sweet and gracious. The hotel and our room was beautiful and perfectly situation to walk around and see the sights.
6
matthew
14 Jul 2025
·
Stayed 1 night
Registering delayed by inaccessible desk presence
Registering delayed by inaccessible desk presence
8
Mary Elizabeth
24 Sept 2025
·
Stayed 2 nights
Hotel was understaffed under new ownership.
Hotel was understaffed under new ownership.
10
maria
22 Sept 2025
·
Stayed 1 night
Excellent service and lovely room
Excellent service and lovely room
6
Heather
29 Aug 2025
·
Stayed 1 night
Beautiful renovation of a historic building with lots of potential. The room was clean and lovely, the bathroom still looked brand new, but this place is woefully understaffed by people who are doing their best but can’t be everywhere they’re needed. It took a while to find someone to check in and out. The restaurant that’s advertised as being on-site must have closed, there was no evidence of one. We had one bath towel for three people. When we requested more, it took a while to get them because it seemed there was only once person working in the whole building. Not sure what would have happened in any emergency. I’d say give this place a chance, but be prepared going in.
Beautiful renovation of a historic building with lots of potential. The room was clean and lovely, the bathroom still looked brand new, but this place is woefully understaffed by people who are doing their best but can’t be everywhere they’re needed. It took a while to find someone to check in and out. The restaurant that’s advertised as being on-site must have closed, there was no evidence of one. We had one bath towel for three people. When we requested more, it took a while to get them because it seemed there was only once person working in the whole building. Not sure what would have happened in any emergency. I’d say give this place a chance, but be prepared going in.
10
Justin
22 Jun 2025
·
Stayed 1 night
Anthony greeted us with enthusiasm and could not have been more accommodating! He had plenty of recommendations and followed up with us the next morning at breakfast. He made the experience exceptional. The room was clean and comfortable, and it provided us a good night’s sleep. We feel like we got a good value and would definitely go back.
Anthony greeted us with enthusiasm and could not have been more accommodating! He had plenty of recommendations and followed up with us the next morning at breakfast. He made the experience exceptional. The room was clean and comfortable, and it provided us a good night’s sleep. We feel like we got a good value and would definitely go back.
2
Liz
5 Aug 2025
·
Stayed 1 night
Hotel noted 24/7 front desk and check in until midnight. Several parties arrived from a local event beginning around 11:40pm to find a locked front door and no employees on site, even after contacting local police to gain entry to the building. Had to drive another 2 hours to find a hotel with availability.
Hotel noted 24/7 front desk and check in until midnight. Several parties arrived from a local event beginning around 11:40pm to find a locked front door and no employees on site, even after contacting local police to gain entry to the building. Had to drive another 2 hours to find a hotel with availability.
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AI-generated summary based on recent guest reviews
Location
Walkable downtown setting near museums, restaurants, the canal, and a short drive to del Lago; parking is straightforward. Street and traffic noise affects some rooms.
Related guest reviews
10
Cheryl
20 Sept 2023
·
Stayed 1 night
Nicely updated room, comfortable bed and a nice clean updated bathroom, large tv. There is a very small amount of traffic noise but the garbage removal in the parking lot at 5am was an eye opener. No noise from adjoining rooms on top floor and hallway was very quiet. This hotel is convenient, well located an very clean. We would definitely stay here again.
Nicely updated room, comfortable bed and a nice clean updated bathroom, large tv. There is a very small amount of traffic noise but the garbage removal in the parking lot at 5am was an eye opener. No noise from adjoining rooms on top floor and hallway was very quiet. This hotel is convenient, well located an very clean. We would definitely stay here again.
10
John
17 Oct 2025
·
Stayed 1 night
Room was clean. Parking lot was safe. Hotel is located in the heart of a charming town.
Room was clean. Parking lot was safe. Hotel is located in the heart of a charming town.
10
Deborah
9 Jul 2025
·
Stayed 1 night
Lovely property in the middle of downtown Seneca Falls; location cannot be beat for visiting historical sites.
Lovely property in the middle of downtown Seneca Falls; location cannot be beat for visiting historical sites.
10
Stacey
22 Oct 2024
·
Stayed 4 nights
The location is fantastic. Walk to museums and restaurants. On site parking. Clean and comfy.
The location is fantastic. Walk to museums and restaurants. On site parking. Clean and comfy.
8
Laura
9 Oct 2024
·
Stayed 2 nights
Staff was very helpful. Parking was easy, next to hotel. Right across the street from the canal, and a pathway to walk.
Staff was very helpful. Parking was easy, next to hotel. Right across the street from the canal, and a pathway to walk.
10
Liz
15 Oct 2024
·
Stayed 2 nights
The hotel is very nice, centrally located in this charming town. The room was really nice, and the bathroom was clean with a lovely walk in shower. High ceilings, chandeliers over the beds, very nice touches.
The hotel is very nice, centrally located in this charming town. The room was really nice, and the bathroom was clean with a lovely walk in shower. High ceilings, chandeliers over the beds, very nice touches.
10
Willem
27 Aug 2025
·
Stayed 1 night
Conveniently located in center of town with shops and restaurants at walking distance. As a consequence, there’s quite a bit of street noise. Eat plugs drown it out. Rooms and beds are comfortable. Friendly staff. Good value for money.
Conveniently located in center of town with shops and restaurants at walking distance. As a consequence, there’s quite a bit of street noise. Eat plugs drown it out. Rooms and beds are comfortable. Friendly staff. Good value for money.
10
Jean
18 Sept 2023
·
Stayed 1 night
Beautiful hotel right next to women’s history sites
Beautiful hotel right next to women’s history sites
10
Terri
19 Aug 2025
·
Stayed 1 night
Very comfortable beds....great location!
Very comfortable beds....great location!
10
Shealyn
18 Aug 2025
·
Stayed 2 nights
Great ceteral spot in the middle of senneca falls! Hotel was clean and staff was friendly.
Great ceteral spot in the middle of senneca falls! Hotel was clean and staff was friendly.
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AI-generated summary based on recent guest reviews
Dining
Dinner and bar experiences can be enjoyable when open, sometimes with live music, but the included breakfast is consistently minimal and often understocked. The restaurant/bar are occasionally closed or limited by staffing or licensing.
Related guest reviews
8
Douglas
10 Aug 2025
·
Stayed 1 night
The Gould is a really cute upgraded boutique hotel in the middle of downtown Seneca Falls. We enjoyed it a lot but it seemed that the restaurant and bar should be open for 300 a night. We would definitely return if they were. Also kudos for being so pet friendly, definitely a good spot for dog owners.
The Gould is a really cute upgraded boutique hotel in the middle of downtown Seneca Falls. We enjoyed it a lot but it seemed that the restaurant and bar should be open for 300 a night. We would definitely return if they were. Also kudos for being so pet friendly, definitely a good spot for dog owners.
10
Patrick
27 Aug 2025
·
Stayed 1 night
The hotel is old but very clean, efficient, and welcoming. The queen bed room wasn't available so we were upgraded to a suite at no extra charge. The only shortcoming was the breakfast. All available was cold cereal and coffee.
The hotel is old but very clean, efficient, and welcoming. The queen bed room wasn't available so we were upgraded to a suite at no extra charge. The only shortcoming was the breakfast. All available was cold cereal and coffee.
6
Barbara
28 Aug 2025
·
Stayed 1 night
This hotel is right across the street from the Women's Rights National Historical Park, on the main shopping and dining street of Seneca Falls. The hotel is very clean and well maintained but it is old. Our room was small. It felt like a historical property. No dressers except for 2 drawers hidden in the closet. Breakfast was included but unimpressive. Very low budget operation. Instant oatmeal. Cream cheese was a brick that everyone shared with a common knife. One guest was blowing his nose nearby. This is unacceptable. No orange juice. Milk poured from a common pitcher, very slowly. One person at the front desk who seemed to be doing double duty in the dining room and kitchen, leaving the front desk unattended periodically. They ran out of cups and it took awhile to replace them. The bed was very good. The bathroom was very clean but no counter space to put your toiletries on. There is a pizza restaurant next door and others nearby. Overall, I would have moved on to our next destination that night if I were to plan this trip again.
This hotel is right across the street from the Women's Rights National Historical Park, on the main shopping and dining street of Seneca Falls. The hotel is very clean and well maintained but it is old. Our room was small. It felt like a historical property. No dressers except for 2 drawers hidden in the closet. Breakfast was included but unimpressive. Very low budget operation. Instant oatmeal. Cream cheese was a brick that everyone shared with a common knife. One guest was blowing his nose nearby. This is unacceptable. No orange juice. Milk poured from a common pitcher, very slowly. One person at the front desk who seemed to be doing double duty in the dining room and kitchen, leaving the front desk unattended periodically. They ran out of cups and it took awhile to replace them. The bed was very good. The bathroom was very clean but no counter space to put your toiletries on. There is a pizza restaurant next door and others nearby. Overall, I would have moved on to our next destination that night if I were to plan this trip again.
8
Peter
3 Aug 2024
·
Stayed 1 night
Nice little hotel in nice little town. Restaurant and bar were not open when we were there.
Nice little hotel in nice little town. Restaurant and bar were not open when we were there.
6
Kellie
31 Jul 2025
·
Stayed 1 night
The Gould was advertised as having a restaurant and bar but neither were n operation when we arrived. We should have been notified of the change prior to our arrival to allow for alternate arrangements if we chose. The breakfast was barely cereal and a bowl of fruit with packaged cereal bars and oatmeal. Not very appetizing.
The Gould was advertised as having a restaurant and bar but neither were n operation when we arrived. We should have been notified of the change prior to our arrival to allow for alternate arrangements if we chose. The breakfast was barely cereal and a bowl of fruit with packaged cereal bars and oatmeal. Not very appetizing.
8
Stephen
29 Aug 2025
·
Stayed 2 nights
Convenient location with lots to do at the north end of the Finger Lakes. Included breakfast was minimal. Updated bathrooms. No restaurant on site. Decor was dated and tired.
Convenient location with lots to do at the north end of the Finger Lakes. Included breakfast was minimal. Updated bathrooms. No restaurant on site. Decor was dated and tired.
8
AMELIA
24 Sept 2024
·
Stayed 2 nights
Lovely place with great ambiance. Centrally located so easy to find places to eat. Hotel restaurant was great! Comfortable beds and spacious room.
Lovely place with great ambiance. Centrally located so easy to find places to eat. Hotel restaurant was great! Comfortable beds and spacious room.
8
LAURI
20 Jul 2025
·
Stayed 1 night
If you are offering breakfast then keep it stocked. The coffee was out, the milk for cereal was out, the bagels were gone. No one was around to restock.
If you are offering breakfast then keep it stocked. The coffee was out, the milk for cereal was out, the bagels were gone. No one was around to restock.
8
David
19 Sept 2025
·
Stayed 2 nights
The location was good, easy to park etc. And the hotel and rooms were nice. Even the fitness room looked good. But the breakfast was terrible. Coffee urn was mostly empty, the toaster was broken, and bagels and cold cereal the only options. Not even sure it qualified as breakfast.
The location was good, easy to park etc. And the hotel and rooms were nice. Even the fitness room looked good. But the breakfast was terrible. Coffee urn was mostly empty, the toaster was broken, and bagels and cold cereal the only options. Not even sure it qualified as breakfast.
6
Joan Hartman
19 Aug 2024
·
Stayed 2 nights
Hotel is old but rooms and baths renovated, clean, comfortable. “Breakfast,” on the other hand, awful. No yogurt, sugary kids cereals only. Plastic wrapped plain bagels the only bread. No decaf coffee in breakfast area. Kureg in room didn’t work. Manager “sorry” but offered no adjustment to bill.
Hotel is old but rooms and baths renovated, clean, comfortable. “Breakfast,” on the other hand, awful. No yogurt, sugary kids cereals only. Plastic wrapped plain bagels the only bread. No decaf coffee in breakfast area. Kureg in room didn’t work. Manager “sorry” but offered no adjustment to bill.
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AI-generated summary based on recent guest reviews
10
Leon
3 weeks ago
·
Stayed 1 night
Well kept property. The staff are great.
Well kept property. The staff are great.
10
Madeline
3 weeks ago
·
Stayed 3 nights
The hotel was beautiful, and the staff was very nice. It was very convenient to be located so near on the main street in Seneca Falls. All of the tourist attractions were walking distance from the hotel. It would be nice if there would be a bit of an upgrade to the rooms for example a small fridge. Otherwise we really loved our stay and would consider going back to The Gould.
The hotel was beautiful, and the staff was very nice. It was very convenient to be located so near on the main street in Seneca Falls. All of the tourist attractions were walking distance from the hotel. It would be nice if there would be a bit of an upgrade to the rooms for example a small fridge. Otherwise we really loved our stay and would consider going back to The Gould.
10
Gary
3 weeks ago
·
Stayed 2 nights
This is a historic hotel in an historic town. Perfect fit. Wonderful room and wonderful hosts. I see all the reviews are either 10 or 2. If you're expecting a modern Hilton, you will be disappointed. But, if you want a real experience, stay here! Everything is walkable from here, Women's Rights location is next door, It's a Wonderful Life Museum just around the corner. Lots of good food nearby.
This is a historic hotel in an historic town. Perfect fit. Wonderful room and wonderful hosts. I see all the reviews are either 10 or 2. If you're expecting a modern Hilton, you will be disappointed. But, if you want a real experience, stay here! Everything is walkable from here, Women's Rights location is next door, It's a Wonderful Life Museum just around the corner. Lots of good food nearby.
10
Edward
3 weeks ago
·
Stayed 3 nights
Get the suite i could live there
Get the suite i could live there
6
Dreux
3 weeks ago
·
Stayed 1 night
No soap in room and shampoo for 1
No soap in room and shampoo for 1
FAQs about The Historic Gould Hotel Seneca Falls, an Ascend Collection Hotel
Is parking available at the property?
Free self-parking is available on-site, but it is limited.
Does the hotel allow pets?
Pets are allowed with a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 11:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request.
What accessibility features does the hotel offer?
The hotel has limited wheelchair accessibility, including step-free entrances and accessible public areas.
Where is the hotel located in relation to local attractions?
The hotel is located within a 10-minute drive of Cayuga Lake and the National Women's Hall of Fame, just 0.1 miles from the Seneca Museum of Waterways and Industry.
What are the hotel's policies regarding children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
Does the hotel offer extra beds or cribs?
Cribs are available for a fee of USD 15 per night, and rollaway beds are also available for the same fee. Advance request is required for both.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: 143.94071795883178USD
- 2026-09-17: 143.94071795883178USD
- 2026-09-18: 254.11712128692625USD
- 2026-09-19: 248.17341079248047USD
- 2026-09-20: 119.93533730007934USD
- 2026-09-21: 120.08736083303833USD
- 2026-09-22: 118.19655501223754USD
- 2026-09-23: 118.11801360498046USD
- 2026-09-24: 141.94283568255614USD
- 2026-09-25: 313.697024015625USD
- 2026-09-26: 305.75542249182126USD
- 2026-09-27: 121.9146455357666USD
- 2026-09-28: 136.9766519104614USD
- 2026-09-29: 143.94071795883178USD
- 2026-09-30: 133.00227989099122USD
- 2026-10-01: 153.85166671069337USD
- 2026-10-02: 265.0413005837402USD
- 2026-10-03: NO DATA
- 2026-10-04: 118.11801360498046USD
- 2026-10-05: 126.04534760467529USD
- 2026-10-06: 130.0339871482544USD
- 2026-10-07: 133.98695788156127USD
- 2026-10-08: 126.04534760467529USD
- 2026-10-09: 244.19189625787354USD
- 2026-10-10: 283.8999388892212USD
- 2026-10-11: 126.04534760467529USD
- 2026-10-12: 140.10632523110962USD
- 2026-10-13: 155.83529021594236USD
- 2026-10-14: 126.04534760467529USD
- 2026-10-15: 141.94283568255614USD
- 2026-10-16: 250.16415930670166USD
- 2026-10-17: 270.985011078186USD
- 2026-10-18: 145.9029314248352USD
- 2026-10-19: 141.93569316741943USD
- 2026-10-20: 131.00439761471557USD
- 2026-10-21: 137.96846366308594USD
- 2026-10-22: 147.88654617700195USD
- 2026-10-23: 196.54226960888673USD
- 2026-10-24: 242.20829025878905USD
- 2026-10-25: 143.94071795883178USD
- 2026-10-26: 137.2143593658142USD
- 2026-10-27: 130.0339871482544USD
- 2026-10-28: 125.06067836718749USD
- 2026-10-29: 123.07705486193848USD
- 2026-10-30: 157.82603873016356USD
- 2026-10-31: 186.59563454058838USD
- 2026-11-01: 120.09449459509277USD
- 2026-11-02: 115.14972086224365USD
- 2026-11-03: 108.19278857592774USD
- 2026-11-04: 108.18565481387328USD
- 2026-11-05: 110.16926956604004USD
- 2026-11-06: 154.84347846331787USD
- 2026-11-07: 154.84347846331787USD
- 2026-11-08: 113.1446960708313USD
- 2026-11-09: 120.09449459509277USD
- 2026-11-10: 107.19384306124877USD
- 2026-11-11: 108.18565481387328USD
- 2026-11-12: 116.12012257562256USD
- 2026-11-13: 154.84347846331787USD
- 2026-11-14: 154.84347846331787USD
- 2026-11-15: 113.1446960708313USD
- 2026-11-16: 127.0371593572998USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
- Pet fee: USD 50 per accommodation, per stay
- Service animals are exempt from fees
- Crib (infant bed) fee: USD 15.0 per night
- Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Housekeeping
Golf course (nearby)
Fishing
Vending machines
General
Non-smoking rooms
Vending machines
Family room
Wheelchair Accessible (Limited)
Parking
Parking
Free parking
Parking (Limited)
Services
Housekeeping
Express check-in/check-out
24-Hour Front Desk
Activities
Golf course (nearby)
Fishing
Fitness Center (nearby)
Internet
Free wi-fi