Name: Aloft by Marriott Charlotte Ballantyne
Address: 13139 Ballantyne Corporate Place, Ballantyne East, Charlotte, North Carolina, United States of America, Charlotte, Mecklenburg County, US
Price range: US$143–US$429 per night
Rating: 9.2

What guests think

Traveller feedback on Aloft Charlotte Ballantyne highlights a modern, generally clean hotel with friendly staff and a standout Ballantyne location that’s walkable to The Bowl and restaurants, plus convenient perks like free parking, a shuttle, pool and EV chargers.

Rooms are comfortable and modern, though several guests mention thin walls, occasional loud A/C, and hallway or pet noise. While cleanliness is praised, a few reviews cite bathroom grout or tile issues, a broken toilet seat, and plywood ceilings or minor wear. On-site dining is limited to a bar and grab-and-go; breakfast can be slow or poor value and bar opinions vary, including concerns about pricing. Expect a convenient, pet-friendly base with lively common areas and solid amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the pool and gym, the bar, EV chargers, a shuttle, and free parking; pet amenities like access to a dog park are also noted. Games like a pool table add to the common areas.

Related guest reviews

10

Jonathan D

18 Apr 2024

·

Stayed 1 night

Nice hotel. We wanted a place to recuperate after a long flight from India to the US. This worked for us. Even the little pool was helpful in the afternoon. We slept well. Staff was friendly and helpful

10

Larissa

10 Feb 2025

·

Stayed 1 night

We’ve been coming to Aloft for staycations for five years now, and it’s been consistently friendly, clean, and comfortable. The kids had the best time in the heated pool which they had all to themselves for both days of our stay!

10

Amber

3 Nov 2024

·

Stayed 1 night

Really liked the location, shuttle, and the friendliness of staff

10

Christina

21 Apr 2025

·

Stayed 2 nights

Loved the pool !

10

Larissa

29 Jan 2024

·

Stayed 1 night

We have stayed here multiple times over the years and have had consistently good stays. We had an issue with the TV not working on this visit, but it was promptly resolved. Everything is comfortable and clean, and we love the amenities — pool, gym, and games. The EV charging was very convenient too. The staff is friendly and helpful and very patient with a lot of kids running around, including mine!

10

Jan

28 Aug 2023

·

Stayed 2 nights

Great location. Clean hotel. Staff went out of their way to please us. Was given a room upgrade and cocktail for a birthday by manager. Definitely would stay again. Also provided a shuttle ride to and from restaurant

10

Cody

26 Jul 2025

·

Stayed 1 night

Awesome spot! Great for kids, and families. Ev charger was a major deciding factor, and it worked great! Harriet’s burger spot was 10/10 as well

10

Bradley

29 Nov 2024

·

Stayed 1 night

Nice mix of bar and activities (gym, pool, pool table, etc) on first floor

10

Christy

5 May 2024

·

Stayed 1 night

My husband and I came into town for a family event this weekend and we brought our two dogs with us. Topaz was working the front desk and she was extremely friendly and helpful. I loved that she asked for our preference in regards to what floor we were going to be on since we had our dogs with us, and then she gave us the room closest to the door that leads to the dog park. She made us feel very comfortable and addressed all our needs. Later in the night, we stopped in at the bar and had excellent service from Zaine. Enjoyed our one night stay here and we will definitely be back

10

Shadidas

27 Jul 2025

·

Stayed 1 night

Free parking is always a perk I love. Very peaceful and quiet area.

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AI-generated summary based on recent guest reviews

Cleanliness

Overall cleanliness is praised, with fresh-smelling spaces and tidy rooms. A few reviews note bathroom grout or tile issues and minor maintenance flaws.

Related guest reviews

6

Keith

5 May 2024

·

Stayed 1 night

The hotel is conveniently located in Ballantyne; however the bathroom tile was dirty, the lighting in the shower area was dim, the walls needed touch-up painting, and the walls are thin. You could hear everything from the shower flowing next door, to the conversation of those passing through the hallway.

10

Joel

3 Jan 2025

·

Stayed 1 night

It was perfectly clean, everything in its place, friendly staff, very nice room and comfortable beds.

10

Adolphus

10 Jul 2024

·

Stayed 1 night

I was on an overnight trip for business. Place is new. Only cleanliness issue was shower grout. Could have been better. Most rentals are like that though.

8

Allison

27 Nov 2025

·

Stayed 1 night

Clean room, great location. The bar service was disappointing.

10

Jim

10 Aug 2025

·

Stayed 1 night

Easy and clean

6

Chelsea

10 Dec 2024

·

Stayed 2 nights

This property is located near a lot of shopping areas and hotels. The staff was very friendly and helpful. My only complaint is I was given an accessible room and my sheets were a bit dirty.

10

daniel

4 Jul 2023

·

Stayed 1 night

The hotel was very clean, had a refreshing smell all thorough the hotel.

6

Jonathan

28 Jul 2025

·

Stayed 2 nights

It was a decent hotel I just didn't like the smell of the hallways and the way the elevators were shaky and then in our room we had a broken toilet seat and the ceiling was the worst drywall I've ever seen in my life

8

Steve

29 Sept 2025

·

Stayed 2 nights

Very nice, good location, close to restaurants and some shopping. Very walkable, plenty of parking. Clean room and very friendly and helpful staff.

8

Nicole

17 Jul 2023

·

Stayed 1 night

I really expected a little better from this hotel. The staff and the common areas were nice but the room left a lot to be desired. The ceiling looked like it was painted plywood because it was painted plywood. The floor especially in the bathroom was dirty and the trim was coming off the shower door. To be in such a nice part of Charlotte, I expected better.

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Rooms

Rooms are modern and comfortable with cozy beds, but several guests mention thin walls or noisy A/C; a few missed in-room amenities like a microwave (and occasionally an iron), and one reported unreliable Wi‑Fi.

Related guest reviews

10

Barbara

30 Mar 2025

·

Stayed 1 night

Wonderful staff and beautiful room. Thank you so much

10

james

24 Dec 2022

·

Stayed 1 night

Great staff. Rooms a little small but clean and functional

10

Stephanie

17 Mar 2025

·

Stayed 1 night

The bed was super comfy! Checking in and out was a breeze! Def go check out "The Bowl at Ballantyne" for dining options.

10

Katie

28 Jul 2024

·

Stayed 1 night

We loved our one night stay here!! The hotel room was very cozy, comfortable, and clean! The location of the hotel was so safe and beautiful! Would definitely recommend staying here again!

10

Barry

10 Jun 2024

·

Stayed 3 nights

Nice hotel/room but air conditioning is very noisy

6

Frank

2 Sept 2024

·

Stayed 2 nights

Didnt have no iron no micwave

4

Ann

3 Jan 2023

·

Stayed 19,354 nights

I loved the hotel and my room, which was nicely designed and equipped, until I turned on the A/C. It's so loud, at first I thought there was construction going on outside my window. Luckily I had my earplugs, but still it was unacceptably loud. But most important, the interned wasn't working. First night, I reached out to support, but the lady wasn't able to help, saying this was the Apple's problem (didn't work on both - my iPhone and my computer). Then she was trying to find a tech support number for awhile, at some point I gave up and decided to try tomorrow. Next day I started a chat via app instead, no agent was available to help me. I wanted to extend my stay for 3 more nights, but without internet it was not acceptable and no one was able to help me, so I checked out.

10

David

24 Jun 2024

·

Stayed 1 night

The staff was very good. Professional front desk. Bartender was incredible, so friendly and helpful. The room was exquisite, bed was very comfortable.

8

Tonja

11 Jan 2025

·

Stayed 1 night

Front desk should mention that if you want ice in your room where to get it, to save a trip back downstairs. Also, no microwave in room? Front desk should also be mentioned and shown where to heat food if needed.

8

Robin

24 Feb 2025

·

Stayed 2 nights

Walls are paper thin.

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Service

Staff are frequently described as friendly, accommodating, and efficient, with smooth check-ins and quick fixes when issues arise. Some guests encountered curt or short-handed service, slow breakfast fulfillment, housekeeping timing issues, and an unreturned lost item.

Related guest reviews

10

Stephanie

17 Mar 2025

·

Stayed 1 night

The bed was super comfy! Checking in and out was a breeze! Def go check out "The Bowl at Ballantyne" for dining options.

8

mark

24 Oct 2024

·

Stayed 1 night

This property is generally very nice. My only complaints were the attitude of the person who checked us in. She was very curt and just not at all friendly. And the efficiency of serving the very expensive and poor quality biscuit and egg breakfast. I was the only one there, waited for 20 minutes for them to nuke the breakfast, and finally went up to the window to check on it, at which point they began cooking it.

8

Steve

29 Sept 2025

·

Stayed 2 nights

Very nice, good location, close to restaurants and some shopping. Very walkable, plenty of parking. Clean room and very friendly and helpful staff.

8

Thomas

30 Mar 2025

·

Stayed 2 nights

The staff was very friendly and they took care of the problem with the toilet quickly.

10

Jan

28 Aug 2023

·

Stayed 2 nights

Great location. Clean hotel. Staff went out of their way to please us. Was given a room upgrade and cocktail for a birthday by manager. Definitely would stay again. Also provided a shuttle ride to and from restaurant

10

Dmitrian

3 Jan 2025

·

Stayed 2 nights

Everything was Great, Ill be back soon. Staff was amazing as well!!

6

David

17 Feb 2025

·

Stayed 2 nights

Unfortunately the hotel experience was not as described. It was loud. Kids everywhere(a sports group), they were constantly running all over the place, being loud and disruptive. The staff seemed to not care and were short handed. Both days we waited 20 minutes for breakfast items like a bagel with cream cheese.

10

Christy

5 May 2024

·

Stayed 1 night

My husband and I came into town for a family event this weekend and we brought our two dogs with us. Topaz was working the front desk and she was extremely friendly and helpful. I loved that she asked for our preference in regards to what floor we were going to be on since we had our dogs with us, and then she gave us the room closest to the door that leads to the dog park. She made us feel very comfortable and addressed all our needs. Later in the night, we stopped in at the bar and had excellent service from Zaine. Enjoyed our one night stay here and we will definitely be back

6

Raul

22 Nov 2024

·

I had to change rooms because there dogs barking in an adjacent room. When I switched rooms, I left my baseball cap in the old room. A couple hours later I realized and the room had been turned over. But the hat was missing. I never recovered the hat. Uncool for housekeeping or staff to not turn in left behind item. :(

10

Maxine

8 Apr 2024

·

Stayed 5 nights

Clean. Friendly staff responsive to our needs.

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Location

The Ballantyne location is highly praised—safe, quiet, and walkable to The Bowl, The Amp, and many restaurants, with easy access around Charlotte. Many guests chose it for proximity to dining and shopping.

Related guest reviews

10

Krystal

16 May 2025

·

Stayed 1 night

Amazing staff, prime location in beautiful Ballentyne.

10

Hoshea B

16 Mar 2025

·

Stayed 1 night

Great option to Uptown Charlotte

10

Litasha

1 Sept 2025

·

Stayed 3 nights

This hotel is near a newly constructed area. You can shop, eat, and play. I will definitely book again. And the hotel itself is top tier

10

LARS

27 Jul 2025

·

Stayed 2 nights

Very good location to most everything in Charlottr

10

Colby

31 Jul 2025

·

Stayed 2 nights

I loved the area, the bowl was in walking distance or you could use their shuttle

8

Steve

29 Sept 2025

·

Stayed 2 nights

Very nice, good location, close to restaurants and some shopping. Very walkable, plenty of parking. Clean room and very friendly and helpful staff.

10

Takara

28 Apr 2024

·

Stayed 2 nights

Great Location

10

Jaime

3 Nov 2024

·

Stayed 1 night

Great location! Lots around to do.

10

Rachel

14 Dec 2024

·

Stayed 1 night

Very attractive, modern hotel!! Excellent location to venues, restaurants, and shopping.

10

valorie

9 Sept 2023

·

Stayed 1 night

Nice hotel, very convenient for attending shows at the new venue The Amp.

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AI-generated summary based on recent guest reviews

Dining

On-site options center on the lobby bar and grab-and-go; breakfast quality and speed get mixed feedback, and some find bar prices high. Many guests opt for nearby restaurants instead.

Related guest reviews

8

mark

24 Oct 2024

·

Stayed 1 night

This property is generally very nice. My only complaints were the attitude of the person who checked us in. She was very curt and just not at all friendly. And the efficiency of serving the very expensive and poor quality biscuit and egg breakfast. I was the only one there, waited for 20 minutes for them to nuke the breakfast, and finally went up to the window to check on it, at which point they began cooking it.

8

Allison

27 Nov 2025

·

Stayed 1 night

Clean room, great location. The bar service was disappointing.

10

David

1 Oct 2024

·

Stayed 2 nights

Great hotel. Located in the newest area in Ballantyne. Walking distance to a CLT brewery and food. Hotel bar was also great on my trip.

10

Carl D Beaver

20 May 2024

·

Stayed 3 nights

Nice place. The hotel bar prices are too high. I purchased 2 drinks and it cost $47. Didn’t go back.

10

Kenneth

3 Sept 2023

·

Stayed 2 nights

I love this hotel!!! It’s so clean and inviting!! I also love that the hotel has a small shop downstairs to get snacks and order breakfast items.

8

Elizabeth

22 Jan 2023

·

Stayed 3 nights

The property is nice and clean. Staff was friendly. Nice bar downstairs. Lots of options for restaurants in the area.

10

Derek

8 Sept 2023

·

Stayed 1 night

Really nice inside and an open bar staff was really nice

6

David

17 Feb 2025

·

Stayed 2 nights

Unfortunately the hotel experience was not as described. It was loud. Kids everywhere(a sports group), they were constantly running all over the place, being loud and disruptive. The staff seemed to not care and were short handed. Both days we waited 20 minutes for breakfast items like a bagel with cream cheese.

8

donald

22 Jan 2024

·

Stayed 2 nights

The hotel was very basic, no resturant, no hot tube. Just very plain jane. But beds were comfortable.

6

Laura

11 Dec 2024

·

Stayed 1 night

Great location. Beds were not comfortable. Breakfast was not included. Very nice staff.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$151
February	US$154
March	US$172
April	US$189
May	US$198
June	US$207
July	US$202
August	US$201
September	US$181
October	US$208
November	US$174
December	US$148

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $322	15 $404	16 $340	17 $220	18 $191	19 $210
20 $191	21 $352	22 $429	23 $352	24 $217	25 $202	26 $186
27 $144	28 $334	29	30 $287

Su	Mo	Tu	We	Th	Fr	Sa
				1 $274	2 $208	3 $229
4 $144	5 $296	6 $369	7 $413	8 $319	9 $264	10 $187
11 $144	12 $291	13 $412	14 $370	15 $289	16 $186	17 $237
18 $144	19 $252	20 $305	21 $323	22 $274	23 $227	24 $227
25 $143	26 $268	27	28 $349	29 $243	30 $175	31 $174

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 1 King Bed, Hearing Accessible (Roll-In Shower & Transfer Shower)

Room, 1 King Bed, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed (High Floor)

Room, 2 Queen Beds, Hearing Accessible

Room, 2 Queen Beds, Hearing Accessible (Roll-In Shower & Transfer Shower)

Room, 1 King Bed, Hearing Accessible (Accessible Bathtub, High Floor)

Room, 1 King Bed, Hearing Accessible

Room, 1 King Bed

Room, 2 Queen Beds (High Floor)

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Guest reviews

Superb

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Aloft by Marriott Charlotte Ballantyne

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Prices for upcoming dates