Name: Holiday Inn Express & Suites - El Paso North by IHG
Address: 8725 Gateway South Blvd, Sunrise Acres, El Paso, Texas, United States of America, El Paso, El Paso County, US
Price range: US$111–US$233 per night
Rating: 9.15

What guests think

At Holiday Inn Express & Suites - El Paso North by IHG, guests consistently highlight very clean, newer-feeling spaces and friendly, accommodating staff, alongside a complimentary breakfast many find plentiful and tasty with a better-than-average selection.

Location is convenient to the freeway and airport, but several reviews mention few dining options within walking distance and periodic highway noise. Rooms feel modern and comfortable, though recurring critiques include loud AC units, occasional noise from neighbors or corridors, occasional Wi-Fi issues, and some smaller layouts or minor maintenance problems. Facilities cover a pool, gym, and guest laundry; feedback ranges from well kept to notes about a dusty fitness room, limited onsite store, and the pool needing attention or closing during dust storms. Expect a clean, friendly stay with strong value if you're comfortable driving for meals.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pool and gym are available, with many noting the facilities are newer or well maintained; a few mention the pool needing cleaning or closing during dust storms and a basic or dusty fitness room. Guest laundry and parking are on site, but the onsite store can feel understocked and there is only one washer and dryer.

Related guest reviews

10

Monte

4 Jul 2024

·

Stayed 1 night

Very nice newer hotel. Spacious breakfast area. Clean well kept outdoor pool. Pleasant welcoming staff. Easy access to the nearby freeway. Neighborhood was light commercial and residential and we felt safe there.

10

Van

4 Dec 2024

·

Stayed 1 night

Friendly front staff (Bobby) and clean property. It was relatively newer and more modernly designed. It has some nice touches such as nice & bright bathroom, complimentary toothbrush & toothpaste at the front desk. Oh and free coffee all day long was great. Gym is a bonus, basic but would most definitely work.

10

Jessica

15 Dec 2024

·

Stayed 4 nights

We stayed for 4 nights with a large team of teenagers and the staff was so incredibly helpful and accommodating, the gym and other accommodations were great, and the breakfast was excellent.

8

Theodore

1 Aug 2025

·

Stayed 1 night

Nice staff. Bed was uncomfortable. Dust in corners of room. Fitness center was dusty.

10

Amy

22 Apr 2025

·

Stayed 3 nights

Nice facility. Understandably, pool closed during dust storms.

10

Jerome

6 Nov 2023

·

Stayed 14 nights

The property itself was excellent. Staff constantly kept up the cleanliness of the property inside and outside. The entire staff to include the front desk personnel were very friendly and helpful. The full breakfast was very good and plentiful. The hotel amenities i.e. pool, exercise room, guest laundry room, were well maintained and in good working order. I highly recommend this hotel if you are ever in the area.

10

Julio

27 Aug 2025

·

Stayed 1 night

Pool needs clean

8

Maurilio

16 Jan 2025

·

Stayed 1 night

The property was very nice, the staff was great! It's in walking distance to the parks which is what we look for when choosing a room. There was a lot of noise, it was either the elevator or the nearby road, but if you are someone that "needs" silence to rest then maybe it's not for you. The onsite store was not well stocked and the woman behind the counter wasn't the friendliest. We walked across the street to the other hotel and it was a total different story! They had a Starbucks and the staff (everywhere, in shops, coffee place, and front desk) were great! The rooms were clean and the beds were comfy. If the room wasn't as expensive as it it, then I would say I would definitely stay again, but honestly it might not have been worth it being that it is the farthest hotel in walking distance to the parks.

8

Santiago

31 May 2024

·

Stayed 1 night

Only one washer and dryer for the whole place.

10

Leo

24 Jun 2024

·

Stayed 2 nights

I like just about everything from breakfast to the pool and everything in between. One little thing at the pool in the morning there was no towels available. I just shared a towel we brought from the room.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many reviews praise very clean rooms and public areas with a fresh smell. Some note lapses such as dusty corners, ripped or soiled linens, musty odors, and showers with hair, stains, or early signs of mold.

Related guest reviews

6

Daniel

20 Jun 2025

·

Stayed 3 nights

Our top sheet was ripped, thought housekeeping would see it and replace it when they serviced the room but didn’t. Room smelled musty so we purchased air freshener and that helped. The bathroom/shower is tired, shower floor stained, tile is messy.

8

Francesca

26 Nov 2024

·

Stayed 3 nights

The room was smaller compared to other Holiday Inn Express properties. The shower was dirty.

8

Wendy

9 Apr 2024

·

Stayed 1 night

Great service - bathroom could have been cleaner - but overall it was good

10

Sandra

8 Dec 2024

·

Stayed 4 nights

The smell of CLEAN!, when you walk in.

10

Edel

16 Jun 2025

·

Stayed 2 nights

Everything was very clean and nice. The staff was really nice and the beds were very comfy.

10

Tony

18 Mar 2025

·

Stayed 1 night

This is one of the cleanest hotels I’ve stayed at in a long time! Great job! Wouldn’t hesitate for a second to stay there again!

10

Jerome

6 Nov 2023

·

Stayed 14 nights

The property itself was excellent. Staff constantly kept up the cleanliness of the property inside and outside. The entire staff to include the front desk personnel were very friendly and helpful. The full breakfast was very good and plentiful. The hotel amenities i.e. pool, exercise room, guest laundry room, were well maintained and in good working order. I highly recommend this hotel if you are ever in the area.

10

Monica

28 Apr 2024

·

Stayed 2 nights

I have stayed here a couple of times and have had the best experience. The breakfast is not only good but the kitchen is kept very clean. The rooms are also very clean. Its helpful that toiletries are provided. All staff I have interacted with have been very nice . I will stay here with all future trips to El Paso

6

Katherine

8 Mar 2023

·

Stayed 3 nights

We asked that the sofa bed be made up as our 14 year old would be using it. The bed was unmade and there were no sheets or pillows in the closet or drawers. We sent the 14 year old down to the desk to ask for bedding and a pillow. He was sent up without the pillow. The bathroom had hair all in the shower. The caulking was done poorly and though this is a new property, mold is already seeping through. After the first night both of our keys deactivated. When I went to the desk the agent didn’t ask my name or to see an ID just made the keys for the requested room.

4

Larry

4 Dec 2024

·

Stayed 1 night

Beds were all made up but the sheets in one bed were obviously soiled. Staff replaced the sheets but our confidence was shaken.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms feel modern and generally comfortable, with some spacious layouts and mountain views noted. Recurring complaints include highway or neighbor noise, very loud AC units, occasional smaller layouts, occasional Wi-Fi issues, and minor issues like nonworking USB ports or fridges.

Related guest reviews

10

danny

31 Dec 2022

·

Stayed 1 night

The stay was perfect. Everything you would expect when you book a hotel of this caliber. The hotel staff was friendly and gave you a welcoming feeling. Whole place was clean and had a pleasant aromatic scent to it. Room was very nice and clean. Included a mini fridge, microwave, and a k-cup coffee maker. Breakfast is your typical free hotel breakfast but it too was attended to with care and not stale or over / under cooked. Great stay and would recommend.

10

Amy

28 Jul 2024

·

Stayed 1 night

Nice a New building only 3 years old close to fwy. We couldn’t hear the noise from fwy because air conditioner was very very loud. Breakfast is a simple.

8

Rafael

11 Sept 2024

·

Stayed 2 nights

Everything was excellent. Only thing was the AC was extremely noisy. Could not sleep comfortably.

8

Paige

22 Jul 2024

·

Stayed 1 night

Started by checking me into the wrong room but was quickly fixed. I wasn’t told about the deposit when I called to confirm my booking a few days prior so that was a surprise. A nice lovely brown crusty stain was missed on the blue chair in the corner of the room, and fridge seemed to not be working sadly. I will say the only concern for my safety was the inch gap between the floor and the door. Other than inconsiderate people slamming doors at all hours the stay was nice and comfy.

8

Francesca

26 Nov 2024

·

Stayed 3 nights

The room was smaller compared to other Holiday Inn Express properties. The shower was dirty.

10

Hope

2 Jul 2024

·

Stayed 2 nights

I like the location and the north side view of the hotel, especially at night, it looks so beautiful.

8

Carlos

11 May 2025

·

Stayed 1 night

The hotel was good but it was very noisy at night from others staying

4

Peder

2 Apr 2025

·

Stayed 1 night

Very clean and nice hotel that can't be very old. Great and friendly staff and good breakfast. Unfortunately is the hotel located just a few yards from the highway and the builder must have forgotten the isolation, it felt like the highway went through our room.

8

Richard Alan

14 Jun 2025

·

Stayed 4 nights

property was convenient to my needs and affordable. The only annoyance was the the internet connection was poor to non existent most of the time.

10

Carole

17 Nov 2025

·

Stayed 3 nights

This is a fairly new hotel in NE El Paso. It is clean, the employees were friendly and helpful. My room was clean, and there were plenty of towels. They have lotion, soap and shampoo and conditioner in attached bottles to the shower and the bathroom wall. The bed was comfortable, the pillows were plenty, and the room was a comfortable temperature. The breakfast was plentiful, with a great variety of cereals, breads, biscuits, eggs, sausage, gravy, juices and more. This will be my go-to hotel next trip to El Paso.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, welcoming, and helpful, with smooth check-in experiences mentioned often. A minority report issues such as a rude breakfast attendant, delays with rooms being ready, early check-in or deposit policies, and occasional lapses in key or ID procedures.

Related guest reviews

10

Nevin

11 Dec 2024

·

The entire staff was friendly and helpful!

10

Mario

9 Jan 2025

·

Stayed 1 night

As soon as we arrived we were greeted perfectly by the front desk clerk (I can't remember his name) but we was amazing. Polite, helpful, friendly, ask about my day was overall a good guy. Check in was smooth, he recommended a great place for dinner and suggested where to park to be closer to elevators. Room was clean and stocked. Overall great stay!

4

jack

27 Sept 2025

·

Stayed 1 night

Our "Suite" was not...small cramped and had no sheets or pillows ready for the pullout bed despite us having to wait 45 minutes for the room to be prepared for our stay. Additionally, the woman taking care of the breakfast area was very rude to our son and rushed him through getting his food so she could clean up early. Wont be staying here again. Not recommended.

4

Elizabeth

18 Aug 2024

·

Stayed 2 nights

I’ve been traveling for the past 25 years and never been asked to pay an early check in fee. Arrived early in El Paso and went to the hotel to drop off our bags. Asked for an early check in if possible and was told that we could but would be a $50 extra fee. Asked even for an IHG member and was told yes. You can come back at 1:00. Arrived back at 12:50 and was told we had to sit in the lobby until 1:00. Not a good look for Holiday Inn Express or Hotels.com. Like I mentioned been traveling for work for a long time never had this happen before. Very disappointed. Strange part was rooms were available according to the front desk.

10

Sylvia

28 Apr 2025

·

Stayed 4 nights

Well maintained, excellent staff. Helpful and friendly.

10

SHERRI

13 Jan 2025

·

Stayed 1 night

Front desk staff wonderfully trained to be cheerful, helpful, and caring about people who have driven all day and are tired and just want to get into a nice room. Wonderful hotel.

6

Erika

29 May 2023

·

Stayed 1 night

Was told twice i was able to check in early went. Wasn’t able to check in Went back at “check in” time was told our room would be ready in 10 min… waited an hr and a half for our room…

10

Robert

2 Apr 2025

·

Stayed 1 night

Bobby checked me in quickly and answered all my questions. The weather outside was horrible (dust storm). The accommodations were great. I was driving all day from AZ, so this was a great way to end a rough day of travel.

8

Etelvina

17 Jun 2025

·

Stayed 1 night

All was nice, but our room wasn’t ready on time due to staff shortage.

6

Katherine

8 Mar 2023

·

Stayed 3 nights

We asked that the sofa bed be made up as our 14 year old would be using it. The bed was unmade and there were no sheets or pillows in the closet or drawers. We sent the 14 year old down to the desk to ask for bedding and a pillow. He was sent up without the pillow. The bathroom had hair all in the shower. The caulking was done poorly and though this is a new property, mold is already seeping through. After the first night both of our keys deactivated. When I went to the desk the agent didn’t ask my name or to see an ID just made the keys for the requested room.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to the freeway and a short drive to the airport and downtown; several guests felt safe. Multiple reviews note few restaurants or stores within walking distance and some highway noise depending on room.

Related guest reviews

10

Monte

4 Jul 2024

·

Stayed 1 night

Very nice newer hotel. Spacious breakfast area. Clean well kept outdoor pool. Pleasant welcoming staff. Easy access to the nearby freeway. Neighborhood was light commercial and residential and we felt safe there.

10

Heidi

28 Sept 2024

·

Stayed 1 night

Clean and easy to get to. Not far from airport

10

Colette

1 Jul 2024

·

Stayed 4 nights

This place was clean and quiet! Really, that's what I look for in a good hotel stay. The staff was friendly and helpful. They even let me into the breakfast buffet a few minutes early to grab a piece of bread so that I could take some medication. The breakfast buffet was okay. The decaf coffee had tons of grounds in it. Other than that, our stay was lovely. This hotel isn't near anything so you will need a car. It's a short, easy drive into downtown. We rarely ran into traffic getting to and from this hotel. I would definitely stay here again.

10

Leonel

4 Apr 2025

·

Stayed 1 night

Would love if there were more stores and restaurants around.

10

Ann

18 Apr 2025

·

Stayed 1 night

Liked everything about the hotel except that there were no restaurants within walking distance or easy driving without getting back on highway.

8

hector

17 Sept 2024

·

Stayed 1 night

It was a very good experience. Clean and neat rooms, Staff was excellent. Only a little noisy because of the highway if you get a room with a window towards it

10

William

30 Mar 2025

·

Stayed 3 nights

Property was updated and very clean. The room was large and so was the bathroom. The break was very good with a large selection of hot and cold items. The location was covenient to the expressway and 11 minutes from the airport.

10

Valerie

14 Oct 2024

·

Stayed 2 nights

Property is very well kept and cleaned well. Perfect location for our quick trip in El Paso.

8

Janie

15 Jul 2024

·

Stayed 1 night

Hotel and staff were nice and property was clean. Neighborhood a little worn, however location was great. Would stay again.

8

Laura

27 Mar 2025

·

Stayed 1 night

Nice hotel but nothing to eat around the area. Had to uber to restaurants close by.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised as hot, plentiful, and varied, with staff keeping items replenished; several guests call it a highlight. A few found it disappointing or only warm, and coffee quality was inconsistent.

Related guest reviews

10

Vanessa

2 Dec 2024

·

Stayed 3 nights

Clean and spacious! Great breakfast

10

Kurt

29 Nov 2024

·

Stayed 5 nights

The staff was very friendly and the breakgast was good every day we were there.

10

Jessica

15 Dec 2024

·

Stayed 4 nights

We stayed for 4 nights with a large team of teenagers and the staff was so incredibly helpful and accommodating, the gym and other accommodations were great, and the breakfast was excellent.

10

Ricardo

10 Apr 2023

·

Stayed 2 nights

Best breakfast any place I’ve stayed and I travel a lot!

10

George

17 Feb 2025

·

Stayed 2 nights

Great breakfast bar friendly staff clean

10

Veronica

7 Jan 2025

·

Stayed 1 night

We love the friendly welcome by staff, the room was comfortable, clean, and quiet. Breakfast was so good, better quality than other hotels and staff was constantly replenishing coffee and food and drinks . I’m very pleased with our stay and surely will come back when visiting El Paso.

10

patrick or Joan

16 Sept 2024

·

Stayed 1 night

Very nice but hot breakfast was only warm

10

Carole

17 Nov 2025

·

Stayed 3 nights

This is a fairly new hotel in NE El Paso. It is clean, the employees were friendly and helpful. My room was clean, and there were plenty of towels. They have lotion, soap and shampoo and conditioner in attached bottles to the shower and the bathroom wall. The bed was comfortable, the pillows were plenty, and the room was a comfortable temperature. The breakfast was plentiful, with a great variety of cereals, breads, biscuits, eggs, sausage, gravy, juices and more. This will be my go-to hotel next trip to El Paso.

10

Patty

27 Jul 2025

·

Stayed 4 nights

Hotel was great but breakfast was a disappointment.

10

Ashish

22 Dec 2024

·

Stayed 2 nights

Well maintained property with excellent service. Breakfast was the highlight of the stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$107
February	US$147
March	US$100
April	US$114
May	US$158
June	US$130
July	US$120
August	US$105
September	US$100
October	US$101
November	US$100
December	US$89

Su	Mo	Tu	We	Th	Fr	Sa
				1 $170	2 $156	3 $161
4 $153	5 $193	6 $213	7 $218	8 $198	9 $223	10 $223
11 $182	12 $208	13 $224	14 $229	15 $220	16 $229	17 $233
18 $181	19 $211	20 $225	21 $220	22 $204	23 $231	24 $231
25 $193	26 $207	27 $202	28 $197	29 $178	30 $174	31 $148

Holiday Inn Express & Suites - El Paso North by IHG

Prices for Holiday Inn Express & Suites - El Paso North by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible Bathtub (Mobility)

Standard Room, 2 Queen Beds

Standard Room

Standard Room, 2 Queen Beds, Accessible (Communications)

Suite, 2 Queen Beds, Accessible (Communications)

Suite, 1 King Bed with Sofa Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Suite, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Roll-In Shower (Communications)

Room (Specialty)

Standard Room, 1 King Bed, Accessible (Communications)

Suite, Multiple Beds

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Standard Room, 1 King Bed, Roll-In Shower (Mobility)

Standard Room, 1 King Bed

Guest reviews of Holiday Inn Express & Suites - El Paso North by IHG

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites - El Paso North by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $139
20 $111	21 $180	22 $205	23 $200	24 $190	25 $201	26 $190
27 $147	28 $181	29 $189	30 $141