Is parking available at the property?

Free self-parking is available onsite, with limited spaces.

Is breakfast offered at the motel?

Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately NZD 20 per person.

What are the check-in and check-out times?

Check-in is from 2:00 PM to 6:00 PM, and check-out is by 10:00 AM. Early check-in and late check-out are available for a fee of NZD 20, subject to availability.

What accessibility features does the property offer?

The property includes step-free entrances and wheelchair-accessible facilities in public areas, ensuring comfort for guests with disabilities.

Where is the property located in relation to key landmarks?

The motel is centrally located in New Plymouth, within a 10-minute walk of Centre City Shopping Centre and Pukekura Park, and is approximately 0.4 miles from Coastal Walkway and 1.2 miles from Fitzroy Beach.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for a fee of NZD 20 per stay, and advance request is required.

Brougham Heights Motel

What guests think

Across recent reviews, Brougham Heights Motel is praised for its central, walkable location and spacious rooms, with many guests finding it convenient for shops, restaurants, Pukekura Park, and the waterfront while offering good value for short or longer stays.

Guests frequently note apartments with kitchens or spa baths and comfortable beds, though some describe the decor as dated or duplex units warm upstairs due to air conditioning only downstairs. Service is often friendly and helpful with proactive touches, but a few report unwelcoming reception or limited office presence. Traffic noise and upstairs footfall can be heard in some units, Wi-Fi can be weak, and occasional maintenance issues or odours were mentioned. Expect a practical base for exploring New Plymouth.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Free, easy parking is appreciated, though it can fill up at times. Several units include in-room spa baths and full kitchens, plus convenient extras like laundry access and MySky TV; air conditioning may be limited to downstairs in duplex units.

Related guest reviews

10

Sue

15 Oct 2024

·

Stayed 1 night

Stayed one night - was a nice room for the night - great kitchen facilities. Enjoyed having a bath

10

Akisi

9 Jan 2026

·

Stayed 1 night

We stayed in a 2 bed apt. It was wonderful. So clean and spacious. The most comfy beds and tidy kitchnette. Tv in the main bedroom, and a spa tub. Other motels could learn from these guys!

8

Stewart

14 Jan 2025

·

Stayed 2 nights

Parking was full

8

Brad

24 Jan 2025

·

Stayed 3 nights

Everything was great, especially the space, particularly in the bedroom area. Only minor complaint was that it only had aircon downstairs and cool air doesn't normally rise. I imagine this would be a plus during cooler months.

10

Barbara

7 Nov 2024

·

Stayed 4 nights

Love staying here, very comfortable units in a central location, spatub, MySky TV, everything you need

8

Emma

26 Apr 2025

·

Stayed 1 night

Very spacious rooms with full kitchen.

10

Susan

9 Jan 2023

·

Stayed 19,364 nights

Quiet, well located motel. Easy walk to CBD and Pukekura park. EV charger onsite would make it even better.

10

Rititia

23 Dec 2024

·

Stayed 3 nights

I recommend the apartments if you have a family, ours had a spa, kitchen bedroom downstairs and upstairs just a quick walk into town. Laundry was free take your own powder. Staff are very helpful. Traffic can get a bit loud if windows are open. Other than that highly recommend

10

Joy

25 Jan 2025

·

Stayed 1 night

Safe, quiet, easy parking, convenient.

10

Jan

30 Jan 2025

·

Stayed 1 night

Centralt läge med gratis bilparkering

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are generally clean and tidy, with multiple reviews praising spotless spaces. A few reports cite maintenance or odour issues and an instance of no housekeeping on a public holiday.

Related guest reviews

10

Akisi

9 Jan 2026

·

Stayed 1 night

We stayed in a 2 bed apt. It was wonderful. So clean and spacious. The most comfy beds and tidy kitchnette. Tv in the main bedroom, and a spa tub. Other motels could learn from these guys!

10

Kyle

10 Dec 2022

·

Stayed 1 night

I have been in a few hotels and motels in New Plymouth and this one was the best. Is sooo big the apartment and so clean. Staff is so friendly and the rooms are very quiet you can't hear anything from the neighbors. The carpark has the park front of the room.

8

Jodie

1 Nov 2025

·

Stayed 1 night

Spacious, clean, comfortable room which had everything we needed for our overnight stay

10

Karen

2 Jan 2025

·

Stayed 2 nights

We loved our stay. It was better than our expectations. Staff were friendly and helpful. Great location, walking distance from beach, city, shopping and dining options.

8

John

8 May 2024

·

Stayed 2 nights

The shower pressure was lower than usual. Pr.obably the age of the building.. No other issues. Beautiful room.

10

Melinda

28 Aug 2025

·

Stayed 1 night

Great room, very comfortable and clean

6

Richard

8 Jan 2024

·

Stayed 5 nights

Expected more from the property for the price paid. Reception staff not very engaging on arrival. No service of room was carried out on New Year's Day (was notified the day before about this), even though staff were on the property servicing those rooms where there were new arrivals.

10

Kim Maree

3 Jul 2024

·

Stayed 1 night

We love staying here its comfortable clean and has great showers Close to everything in town

6

Cathy

6 Jan 2024

·

Stayed 1 night

The room had a horrible strong mouldy smell that contaminated all our clothes. Room needed maintenance on windows - restrictors needed refixing. Bathroom stunk and was outdated.

6

Don

20 Jan 2025

·

Stayed 1 night

The sink in the bathroom had been smashed and glue together a long time ago. It needs replacing

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AI-generated summary based on recent guest reviews

Rooms

Rooms and apartments are spacious and comfortable with well-equipped layouts and comfy beds; some feel basic or a bit dated. Noise from traffic or upstairs neighbors and warm upper levels in duplex units are noted, and Wi-Fi can be weak.

Related guest reviews

6

Janelle

6 Mar 2024

·

Stayed 2 nights

Really good location to city center. Staff were helpful and friendly. Room was clean and tidy. Only one thing that i would say is that it was quite noisy from the upstairs unit above us.

8

Jodie

1 Nov 2025

·

Stayed 1 night

Spacious, clean, comfortable room which had everything we needed for our overnight stay

10

Christina

31 Aug 2025

·

Stayed 2 nights

Had the best time the beds were comfortable and our room had everything.

8

Brad

24 Jan 2025

·

Stayed 3 nights

Everything was great, especially the space, particularly in the bedroom area. Only minor complaint was that it only had aircon downstairs and cool air doesn't normally rise. I imagine this would be a plus during cooler months.

8

Steve

21 May 2024

·

Stayed 1 night

The internet wasn't very good

8

Emma

26 Apr 2025

·

Stayed 1 night

Very spacious rooms with full kitchen.

8

Zijun

23 Oct 2024

·

Stayed 2 nights

Good location, handy to facilities, but be aware of the traffic noise during the night.

6

Silvia

11 Jan 2025

·

Stayed 5 nights

Wir hatten eine Maisonette. Unten sehr düster, oben ziemlich heisd. Obwohl es nur 20 Grad war. Zum Glück abgewandt von der Strasse. Etwas in die Jahre gekommen. Sonst hute Lage. Top Restaurants in Fussgängerdistanz.

Translate

8

paul

13 Jan 2025

·

Stayed 3 nights

Can't beat the location if you want to stay close to CBD at a good rate. A little tired in spots but nothing major and totally functional. Beds comfy.

10

Sheena

16 Sept 2025

·

Stayed 2 nights

Nice big room

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Service

Staff are frequently described as friendly and helpful, with thoughtful touches around late arrivals. Some guests experienced unwelcoming or absent reception and limited servicing on a holiday.

Related guest reviews

6

Janelle

6 Mar 2024

·

Stayed 2 nights

Really good location to city center. Staff were helpful and friendly. Room was clean and tidy. Only one thing that i would say is that it was quite noisy from the upstairs unit above us.

10

Rebecca

4 May 2025

·

Stayed 1 night

Great rooms our go to place to stay whenever we are in New plymouth

10

Kyle

10 Dec 2022

·

Stayed 1 night

I have been in a few hotels and motels in New Plymouth and this one was the best. Is sooo big the apartment and so clean. Staff is so friendly and the rooms are very quiet you can't hear anything from the neighbors. The carpark has the park front of the room.

6

Dayna

2 Oct 2025

·

Stayed 1 night

Staff wasnt welcoming at check in, asked for credit card details

10

Karen

2 Jan 2025

·

Stayed 2 nights

We loved our stay. It was better than our expectations. Staff were friendly and helpful. Great location, walking distance from beach, city, shopping and dining options.

10

Jess

7 Jul 2023

·

Stayed 4 nights

The staff here are great, they called us prior to our arrival to see what time we would check in. As it was a late arrival they had the room all ready for us and it was nice and warm as they put the heaters on for us. The room was so nice and clean and super comfortable beds and pillows. Wonderful bathroom facilities which was so nice to have a spa after a day in the rain at netball! Each staff member we spoke to was friendly and super helpful. The cleaners always smiled and waved too. We will definitely be back, keep up the awesome work.

10

Craig

31 Aug 2024

·

Stayed 1 night

Great customer service. We had booked the wrong date so turned up a day earlier than they expected. It wasn't a problem for them at all. They had a room for us straight away.

10

Stuart

13 Mar 2024

·

Stayed 1 night

The lady who attended reception is so pleasant and helpful

6

Richard

8 Jan 2024

·

Stayed 5 nights

Expected more from the property for the price paid. Reception staff not very engaging on arrival. No service of room was carried out on New Year's Day (was notified the day before about this), even though staff were on the property servicing those rooms where there were new arrivals.

10

Michael

18 May 2023

·

Stayed 1 night

Friendly checkin & spacious apartment. Nice & quite while been central

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Location

Central, walkable location close to shops, restaurants, Pukekura Park, the seafront, and CBD amenities. Ideal for exploring New Plymouth on foot.

Related guest reviews

10

Brian

23 Oct 2025

·

Stayed 1 night

Good location and value

8

Bharat

21 Apr 2025

·

Stayed 1 night

2blocks to the ocean.

8

Judith

18 Jan 2026

·

Stayed 1 night

Nice and close to the city .. restaurants, shops and pukekura park were all within walking distance

10

Nick

11 Apr 2024

·

Stayed 1 night

Situated in a perfect location to all dining, shopping and CBD amenities. Large spacious rooms with easy to use work space. Good for corporate.

10

Mike

14 Dec 2022

·

Stayed 1 night

Great central location

10

Sharon

29 Jun 2025

·

Stayed 5 nights

Loved our 2 storied unit. Walkable distance to shops and Pukekura Park. Our preferred place to stay in New Plymouth.

10

Susan

9 Jan 2023

·

Stayed 19,364 nights

Quiet, well located motel. Easy walk to CBD and Pukekura park. EV charger onsite would make it even better.

10

Mark

6 Jan 2023

·

Stayed 19,362 nights

Location was excellent, easy walking to most attractions

8

Ronald

3 Oct 2025

·

Stayed 3 nights

It’s close to CBD. Rooms are basic, clean and serves the purpose.

10

Mark

3 Jan 2025

·

Stayed 2 nights

Very handy in the CBD. Definitely would stay again.

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Dining

Not enough information in reviews.

Related guest reviews

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $101	2 $110	3 $98	4 $104	5 $104	6 $107	7 $107
8 $105	9 $107	10 $107	11 $107	12 $107	13 $105	14 $107
15 $107	16 $107	17 $107	18 $107	19 $107	20 $107	21 $105
22 $104	23 $100	24 $104	25 $99	26 $100	27 $104	28
29 $102	30 $103

Brougham Heights Motel

About this property

Location

Room options

Apartment, 2 Bedrooms

Studio

Family Apartment, 1 Bedroom, Kitchenette, City View

Apartment, 1 Bedroom

Guest reviews of Brougham Heights Motel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Brougham Heights Motel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23 $97	24 $125
25 $99	26 $85	27 $95	28 $107	29 $106	30 $110	31 $110