Name: Holiday Inn Express & Suites Columbus - Ft Benning Maingate by IHG
Address: 3901 Victory Drive, Columbus, Georgia, United States of America, Columbus, Georgia, US
Price range: $92–$400 per night
Rating: 8.93

What guests think

Across recent reviews, Holiday Inn Express & Suites Columbus - Ft Benning Maingate by IHG earns praise for friendly staff, generally clean, comfortable rooms, and a very convenient location for Fort Moore and the National Infantry Museum.

Many guests also appreciate the ample breakfast and comfortable beds. Recurring downsides include loud or faulty HVAC, occasional elevator and pool issues, and inconsistent housekeeping or maintenance, plus a few concerns about the surrounding area and panhandling at night. Expect a convenient, service-focused stay near the base with some variability in upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciated lobby space to gather and convenient parking; reports include elevator outages/noise, a disappointing pool, ants near the pool area, and upkeep needs like the pet area fence and nighttime entry security.

Related guest reviews

8

Thomas

Feb 25, 2025

·

Stayed 2 nights

Hotel was good but put me in a room that adjoined the elevator shaft. The elevator popped and cracked any time it moved which was loud in the room. I was concerned about the status of the elevator as well as the noise in the room and spoke to the front desk about it.

8

Miriam

Aug 29, 2023

·

Stayed 2 nights

Great staff and the rule to close the doors at 9pm and just people with the key to get inside the hotel

10

yvette

Jun 2, 2023

·

Stayed 1 night

Staff was friendly and rooms lobby pool area was very clean. Enjoyed my stay

10

Brenda

May 30, 2025

·

Stayed 2 nights

The staff, service, and hotel was amazing except there were ants near the entrance to the pool area.

10

Sally

May 20, 2024

·

Stayed 1 night

It was nice; just a stopover on the way to Florida to visit family. The dog area on the third floor needs repair on a fence and upkeep.

10

Joseph

Feb 19, 2025

·

Stayed 1 night

Property was very nice; plenty of space in lobby area to hang out; staff very nice and helpful.

10

Monica

Nov 21, 2023

·

Stayed 2 nights

I had a very nice stay! Location is very close to Ft Benning (Moore). Staff were very friendly. Breakfast was really good… Only thing I wish they had, security in their entrance /parking at night. I had a man come up to me the first night and a woman the second night asking for money. They were not hateful but scared me. I was traveling by myself. Grandson graduated from Airborne!!! I would stay there again.

6

Krystle

Jan 19, 2024

·

Stayed 1 night

Pool is horrible

10

Megan

Nov 26, 2024

·

Stayed 1 night

Very noisy area. Staff was very nice. Parking was convenient and easily walkable for handicap access.

4

Christina

Sep 5, 2023

·

Stayed 4 nights

The tub didn't drain. Requested towels, only had one to give, floor was sticky and dirty. The elevator had running water in it was out of order and had to carry our luggage down for flights of stairs

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Cleanliness

Many reviewers found the hotel and rooms clean, but several reported dirty bathrooms or floors, pests, stained linens, drainage issues, and occasional shortages of clean towels.

Related guest reviews

8

Estela

Sep 4, 2025

·

Stayed 2 nights

Everything was nice. Nice and clean

6

Siobhan

Oct 23, 2023

·

Stayed 1 night

My stay at this location was mediocre. There was some sticky substance on the night stand. They didn't have any towels clean to supply to guest. Breakfast wasn't much to talk about with minimal options and cold food that should be warm/hot depending on the item.

2

Joshua

Apr 15, 2023

·

Stayed 3 nights

Gave my prepaid room away- then found me a handicap room that was gross. Toenail found in bed, dirty bathroom. Asked for clean sheets & a clean up while I was away the next day- assured it woyld get done.... didn't happen. Asked again- again assured- again not done.

10

Elizabeth

Oct 25, 2025

·

Stayed 3 nights

This was the nicest, cleanest hotels I have stayed in. If I could give more stars I would!

6

Olmo

Dec 13, 2022

·

Stayed 1 night

Not the cleanest and a bit run down. Was not in parking lot 5 min on arrival and got accosted by a person asking for money.....no towels in the bathroom, shower felt like you were getting punched in the face. Breakfast was shabby and a waste of time. Pretty disappointed and 1st time i jave ever been with holiday inn. Staff we nice tho.

10

Debbie

Mar 19, 2025

·

Stayed 1 night

Great staff. And the rooms were very clean

10

Guadalupe

Dec 30, 2024

·

Stayed 3 nights

The place was clean and comfortable. The staff was firendly and helpful. Even the breakfast was good. Over all a good experience.

10

David

Jun 1, 2025

·

Stayed 4 nights

Every clean

4

Noelia

Sep 1, 2023

·

Stayed 1 night

the staff at the front was amazing but the place itself was gross. The towels in my room were stained, bugs coming out of the shower and there was already hair all over the shower walls and sink as if it hadn’t been cleaned. For breakfast they had a juice dispenser and you could tell the dispenser was never cleaned or at least hasn’t been in a while. Wouldn’t recommend for even a quick stay.

4

Christina

Sep 5, 2023

·

Stayed 4 nights

The tub didn't drain. Requested towels, only had one to give, floor was sticky and dirty. The elevator had running water in it was out of order and had to carry our luggage down for flights of stairs

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Rooms

Rooms are generally comfortable and often spacious, with good beds and suites appreciated. However, multiple reviews note loud or malfunctioning HVAC, elevator-adjacent noise, and occasional in-room maintenance issues like sticky doors or nonworking USBs/fridges.

Related guest reviews

8

Thomas

Feb 25, 2025

·

Stayed 2 nights

Hotel was good but put me in a room that adjoined the elevator shaft. The elevator popped and cracked any time it moved which was loud in the room. I was concerned about the status of the elevator as well as the noise in the room and spoke to the front desk about it.

8

Theresa

Mar 28, 2025

·

Stayed 2 nights

Stayed here for Fort Benning graduation. Extremely convenient to the base and not far from lovely downtown Columbus. Rooms are spacious, mattresses are comfortable, linens are soft and comfy. Breakfast is ample and good.

10

Riess

May 2, 2023

·

Stayed 2 nights

Just one issue - the refrigerator did not work but was corrected and switched out the next day.

8

Jill

Apr 23, 2023

·

Stayed 3 nights

Room was clean, linens were fresh and clean. Staff was polite and courteous. The only problem… door would stick and my husband would have to slam into the door with his shoulder to get it open.

8

David

Aug 7, 2025

·

Stayed 2 nights

Clean and very comfortable. Air conditioning unit worked well, but was very loud.

6

Daniel

Dec 1, 2023

·

Stayed 3 nights

A typical holiday inn Express, very friendly staff, despite the fact that they were totally unable to fix the malfunctioning HVAC. It was 40 degrees outside, but over 70 in the room. Attempts to cool off the room were in vain. Room changes were not helpful, which indicates that the entire system was either dysfunction, or they had it controlled and weren't going to accommodate. Still, better than most of the options which, from the outside, were clearly much worse.

8

Tracey

Dec 2, 2023

·

Stayed 2 nights

Stayed here with my family to attend my cousin’s graduation. The hotel is in the perfect location and within close proximity to Ft Benning and restaurants. The property was clean just a little outdated. The Air Conditioner however was very noisy and didn’t cool the room properly. The USB in the room we stayed didn’t work at all which was very inconvenient.

8

Michael J

Nov 12, 2024

·

Stayed 5 nights

Like the size of the suites with living room space.

8

Mark

Nov 20, 2024

·

Stayed 2 nights

Good size rooms and good breakfast, but no late check-out options.

10

Stephanie

Apr 18, 2025

·

Stayed 2 nights

The bed and room were extremely comfortable. The staff was so nice and inviting. I would highly recommend this hotel. When we come vack to the area, we plan on staying here again.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, welcoming, and helpful across the front desk and housekeeping. A few guests reported rude interactions, unresolved issues, or billing/refund frustrations.

Related guest reviews

10

Rebecca V Castro

Apr 21, 2024

·

Stayed 3 nights

The hotel is very clean. The rooms are very clean. The staff is very welcoming and friendly. The evening front desk woman was very nice and very helpful. The housekeeping staff that we happened to run into in the hallway, also just very friendly and helpful. I have nothing negative to say about this hotel and it’s wonderful staff.

10

Christy

Dec 16, 2024

·

Stayed 4 nights

Staff was excellent and caring. Breakfast as the best.

10

Debbie

Mar 19, 2025

·

Stayed 3 nights

The staff was extremely nice and professional. From the front desk to the maids. They made us feel welcome. And they did a great job cleaning the rooms. I will definitely stay there again for our military graduation. Thank you for making us feel at home

4

Melinda

Mar 23, 2025

·

Stayed 2 nights

The housekeeping manager was very nice and helpful. The Breakfast was delicious. Those two statements are basically the only positive things I have to say about my experience here and the odd white man that checks people in on the morning shift I presume is extremely rude!!

10

Joe

Sep 11, 2023

·

Stayed 4 nights

Front desk ( Donna) was very helpful and very nice to communicate with during our stay.

10

Mike

May 7, 2023

·

Stayed 4 nights

Columbus,Ohio Great location and a really nice staff. Informative and friendly. Cyna was a wonderful person and was very helpful. Lucky to have such a good staff!

6

John

Oct 31, 2023

·

Stayed 3 nights

We arrived very late , I was called to ask if we were coming. I told them we would be. They could not give us the room we requested and reserved , they were totally full. Which ok. They credited us 80 dollars. I did not throw a fit or stomp my feet it was after 2 am and we really only needed the extra living space when our brand new soldier would be visiting. We ended up checking out a day early. 10:30 am the day before. Now other hotels if this happens credit us the night we did not stay. I had tried to change my reservation before the cancelation date. I called the hotel they told me Expedia would have to do it. Expedia kept telling me that they did not have rooms to change it. Which was untrue. I had the room for 3 nights I needed now only 2 of them!!! There was no need to stay an extra night out reason to be there could not stay the extra night. I don’t see why if we left before check out and the hotel was soooo booked they could not refund the last night. But they have refused. Being ihg members I’m very unhappy with this decision !! Other hotel chains do this. Especially when you check out before the last day starts. They were totally booked. I’m sure they could fill the room. Not cool ihg. Not at all.

2

Sue

Feb 19, 2023

·

Stayed 1 night

This motel is way overpriced, and the worst Holiday Inn Express that we have ever stayed in. Thought I paid for the room complexly on Expedia but upon checkout discovered I owed another $30.78 for more taxes! So I paid over $238.00 for one night. My husband got little sleep because the fan on the ac/heating unit would not shut off no matter what you did, and it was very loud. Complained but clerk did not know how to fix it. Took over 30 minutes to check out due to billing issue and my insistence on a receipt for the extra taxes I had to pay. They refused to give me a receipt for the taxes until I said I wasn’t leaving without one. We have stayed in nicer motels for half the cost.

10

Peter

Feb 21, 2024

·

Stayed 1 night

Nice place, the front desk staff very attentive and friendly

10

Cynthia

Dec 3, 2023

·

Stayed 4 nights

Great customer service and really helpful

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AI-generated summary based on recent guest reviews

Location

Highly convenient for Fort Moore/Fort Benning and the National Infantry Museum, with restaurants and shopping a short drive. Some guests noted the surrounding area feels rough, with occasional panhandling and nighttime safety concerns.

Related guest reviews

8

Theresa

Mar 28, 2025

·

Stayed 2 nights

Stayed here for Fort Benning graduation. Extremely convenient to the base and not far from lovely downtown Columbus. Rooms are spacious, mattresses are comfortable, linens are soft and comfy. Breakfast is ample and good.

10

Ramon

Apr 26, 2025

·

Stayed 3 nights

Excellent location for visiting the National Infantry Museum and Fort Moore.

10

Jia

Aug 17, 2023

·

Stayed 2 nights

The location is perfect, is close to Fort Moore.

10

DESIREE

Feb 6, 2023

·

Stayed 3 nights

I was in town for my son's graduation ceremony at Ft Benning. I loved that this hotel is so close to base. I will definitely be returning for my next stay in April.

10

Hannah

Mar 19, 2025

·

Stayed 2 nights

Unfortunately didnt realize the location was not ideal for families

10

MARSHA

Mar 26, 2025

·

Stayed 2 nights

Close to Fort Benning

10

Monica

Nov 21, 2023

·

Stayed 2 nights

I had a very nice stay! Location is very close to Ft Benning (Moore). Staff were very friendly. Breakfast was really good… Only thing I wish they had, security in their entrance /parking at night. I had a man come up to me the first night and a woman the second night asking for money. They were not hateful but scared me. I was traveling by myself. Grandson graduated from Airborne!!! I would stay there again.

10

Jennifer

Mar 24, 2025

·

Stayed 6 nights

Super close to Ft. MOORE

10

Brandy

Nov 25, 2024

·

Stayed 3 nights

I didn’t like that it was in a bad neighborhood

10

Ben

Jun 25, 2023

·

Stayed 1 night

Very close to all the military bases but still only a 10min drive to the city Centre.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often described as good to excellent, with ample options. Some reviews report limited selection or items served cold.

Related guest reviews

8

Theresa

Mar 28, 2025

·

Stayed 2 nights

Stayed here for Fort Benning graduation. Extremely convenient to the base and not far from lovely downtown Columbus. Rooms are spacious, mattresses are comfortable, linens are soft and comfy. Breakfast is ample and good.

10

Jennifer

Mar 1, 2023

·

Stayed 2 nights

Great hotel, near the base. Kind, helpful staff. Excellent breakfast, clean rooms. I highly recommend this hotel!

6

Siobhan

Oct 23, 2023

·

Stayed 1 night

My stay at this location was mediocre. There was some sticky substance on the night stand. They didn't have any towels clean to supply to guest. Breakfast wasn't much to talk about with minimal options and cold food that should be warm/hot depending on the item.

10

Helen

Feb 24, 2023

·

Stayed 2 nights

Property was updated well. Staff very helpful and friendly. Breakfast was well done.

10

David

Dec 14, 2024

·

Stayed 4 nights

My stay was great Holiday Inn Express was a pleasurable stay they offered breakfast in the morning and the staff was very friendly and helpful

10

Guadalupe

Dec 30, 2024

·

Stayed 3 nights

The place was clean and comfortable. The staff was firendly and helpful. Even the breakfast was good. Over all a good experience.

8

Mark

Apr 20, 2023

·

Stayed 1 night

Room was great! Breakfast buffet not as good as it should be!

10

Cristie

Nov 7, 2023

·

Stayed 3 nights

Stayed 3 nights and it was great. Room was clean and beds were comfortable. Breakfast was good. No complaints. I would stay again

10

E

May 31, 2025

·

Stayed 3 nights

Everything was great . Breakfast should be better

10

GARY

Mar 31, 2025

·

Stayed 2 nights

Nice hotel, good staff, quiet and good breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$148
February	$148
March	$170
April	$131
May	$131
June	$139
July	$139
August	$144
September	$157
October	$155
November	$150
December	$164

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $196	18 $163	19 $210
20 $92	21 $103	22 $112	23 $175	24 $200	25 $227	26 $159
27 $107	28 $94	29 $93	30 $137

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $190	3 $145
4 $94	5 $121	6 $138	7 $181	8 $185	9	10 $255
11 $111	12 $105	13 $121	14 $169	15 $174	16 $178	17 $152
18 $115	19 $112	20 $116	21 $175	22 $190	23 $190	24 $155
25 $105	26 $94	27 $227	28 $400	29	30	31 $140

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room

Standard Queen Room with Two Queen Beds Communications Accessible

King Suite with Sofa Bed

Specialty Room

King Room Mobility Access Hearing Accessible

Queen Suite with Two Queen Beds and Additional Living Area

Standard Queen Room with Two Queen Beds

King Suite with Sofa Bed Hearing Accessible

King Room

Standard King Room

Standard King Room with Roll-In Shower Communications Access

Suite with Two Queen Beds Communications Access

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites Columbus - Ft Benning Maingate by IHG

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