Name: voco Winchester Hotel & Spa by IHG
Address: Telegraph Way, Morn Hill, Chilcomb, England, United Kingdom, Chilcomb, Hampshire, GB
Price range: $92–$531 per night
Rating: 8.38

What guests think

Across recent stays at voco Winchester Hotel & Spa by IHG, guests often highlight warm, professional staff and clean, modern public areas, while noting added charges for parking and spa access and occasional service slip-ups or maintenance issues.

Rooms are generally spacious, quiet and comfortable, though a few report temperature-control problems, small or dated bathrooms, or sporadic hot water and early-morning alarm disturbances. Breakfast and dinners are often enjoyed for quality and choice, but some experienced slow or uneven service, average dishes, or minor cleanliness issues. The setting is on the outskirts with easy road access and a nearby bus, so taxis or driving are common as local amenities are limited. Best suited to travellers wanting a quiet base near Winchester rather than a city-centre stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Modern lounge and bar areas are well liked, and the spa is enjoyed but access typically carries an extra fee. On-site parking is available but usually costs about £10 per night.

Related guest reviews

8

Stephanie

Oct 18, 2024

·

Stayed 1 night

Lovely bed and really nice style and openness of hotel. Liked the little gym and food was good. Mg room had an accessible bathroom, which I found a bit awkward as meant I couldn’t stand comfortably in the shower with the shower chair in place, I wondered I could have had a room without the shower chair, but not enough to trouble staff to ask for another room.

8

Grace

Jun 7, 2025

·

Stayed 1 night

Parking charge of £10 is unnecessary and should be included with room booking. Fire alarm went off 3 times as a false alarm which meant going up and down the stairs with luggage and kids as lift stopped working. The room with 2 double beds was spacious and clean The staff are great though. Particularly the lady that was on reception evening of 6 June kind and helpful. The waitress and waiter in the restaurant that evening were great too. Although the restaurant was quite busy they remained polite friendly and helpful a real credit to the hotel did look short staffed for the amount of people dining though. The kitchen team also got out good food in good time too. Thank you

8

Victoria

Nov 2, 2025

·

Stayed 2 nights

Rooms were clean, basic but OK amenities in the standard room we stayed in. Public areas of hotel were welcoming and nice bar and restaurant area. Staff were friendly and helpful.

6

Hannah

Jun 7, 2025

·

Stayed 1 night

Ok, but be warned the hotel charges for many extras especially if you book through a 3rd party site. Parking £10 per night (now parking charges are completely acceptable if you’re staying in a city centre location but this hotel is not that!). Spa experience reasonable but at £20 per hear for hotel guests not what you would call a bargain.

10

Jack

Oct 3, 2025

·

Stayed 2 nights

Very nice and modern, good parking, good signal and WiFi, overall recommended

8

James

Jan 4, 2024

·

Stayed 1 night

This is a good, solid option close to Winchester. It is not in or close to town, but it is new, clean and well equipped. The gym for example is excellent by comparison with most. Food offering also above average if pricey. Service uniformly good too. Be a little careful of the stealth pricing though. £10 to park your car overnight is silly, and isn’t obviously advertised on the booking sites.

10

kirsty

Mar 18, 2025

·

Stayed 1 night

The hotel was very modern and the spa was lovely too but you must book in advance. The Menu in the restaurant was lovely too. Attended for a conference and it was an excellent venue.

8

Rach

Jul 16, 2023

·

Stayed 1 night

Used for a one night stopover The rooms were ok, tired maybe however the bar area and restaurant were good

2

Sa

Oct 17, 2025

·

Stayed 1 night

Nice clean room smelly doggy lift check in very slow and then the cards didn't work ! so had to go back down to reception No where to park when we arrived as a conference was on causing us having to wait and move our vehicle dogs around the breakfast buffet area - not hygienic

8

Lucy

Jun 12, 2025

·

Stayed 1 night

The hotel practicallywas perfect in every way and particularly of great use for business meetings. The only reason I have not given this five stars is because as a resident of the hotel I’ve not experienced having to pay an additional fee for Spa access before- surely The should come as a pack of staying in the hotel and spending money on food and refreshments etc. On a positive side, the additional free refreshments and nibbles in the room was a welcome addition.

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Cleanliness

Overall the hotel and rooms are described as very clean or spotless. A few guests reported dirty or tired bathrooms, stained breakfast utensils/glasses, lingering odours in some areas, or occasional smoke smells.

Related guest reviews

8

Ka Ho

Aug 25, 2025

·

Stayed 1 night

There are a lot of stains on the breakfast utensils.

4

Nina

Nov 14, 2025

·

Stayed 1 night

Dirty bathroom with long brown hair left everywhere, blood stain on bath towel, grime & mould around shower screen joints & grouting. Bathroom needs updating. Paid for 3 person breakfast but due to poor communication between reception & restaurant, they only had 2 names on their list. Despite showing screenshot proof of payment, the rude front of house staff refused to help and just told us to go away. Eventually after queuing for 10 mins at Reception, she agreed to come with us to speak to the other staff. No apology from neither the receptionist nor the front of house/breakfast host. Booked parking for 2 vehicles & luckily for another reason, discovered payment was only taken and processed fro only one car. We would’ve received a ticket which would’ve been our fault. The aircon/ventilation system was turned off overnight. The room became hot and very stuffy, we couldn’t sleep.

8

Caroline

Dec 31, 2022

·

Stayed 1 night

Lovely rooms - very comfortable. Excellent service from staff - felt very looked after. Only problem: glasses not very clean at breakfast.

10

Deborah

May 30, 2025

·

Stayed 2 nights

Lovely hotel, very clean, rooms spacious and well equipped with iron, ironing board, hair dryer and tea/coffee making facilities, staff wonderful, plenty of choice for breakfast.

6

Andrew

Sep 16, 2023

·

Stayed 1 night

Reception area and seating areas looked lovely but the room itself, although clean, needed an update… grouting in bathroom a bit grubby, no opening window, no usb ports

10

Carol

Apr 5, 2025

·

Stayed 1 night

Great hotel, spotlessly clean and helpful friendly staff. Great breakfast choice, dishes all piping hot

2

Sa

Oct 17, 2025

·

Stayed 1 night

Nice clean room smelly doggy lift check in very slow and then the cards didn't work ! so had to go back down to reception No where to park when we arrived as a conference was on causing us having to wait and move our vehicle dogs around the breakfast buffet area - not hygienic

4

Mark

Dec 22, 2022

·

Stayed 1 night

The smell of foul drainage in the car park and internally in the lobby of hotel is awful. I have stayed here before in the summer and was told by staff it was being sorted. Several months later it is evening worse. The smell lingers in the lobby and was awful. The car park in the evening you literally have to hold your breath as the smell is so bad. Hotel has a major issue and I would not visit again simply due to this issue. Planned on laying in but instead wanted to leave property as soon as possible so was gone by 7.30am

8

Paul

Jun 23, 2024

·

Stayed 1 night

Our lovely accessible room stunk of cigarette smoke so we had to move to a normal room which had no walking shower, single beds, was smaller and basic compared to our original room. This was very disappointing however grateful an alternative room was provided and staff were very helpful. Breakfast was great

10

Yvonne

Aug 26, 2025

·

Stayed 2 nights

A warm welcome was received on arrival. Room was clean and large in size, bed was very comfy and the pillows were delightful. Breakfast was delicious, the chef was amazing preparing all the alternatives that people were ordering. Bar staff were friendly and chatty. Just a little further out of Winchester than we had anticipated but the taxi service was good. The reception area was bright, comfortable and had a nice relaxing atmosphere with lots of different areas for couples/families to sit and enjoy a drink and/or chat.

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Rooms

Rooms are generally modern, spacious, quiet and comfortable with large beds. Downsides cited include temperature-control and hot-water issues, small or awkward bathrooms and extra beds, and a few design quirks like limited instructions or missing USB ports.

Related guest reviews

8

Stephanie

Oct 18, 2024

·

Stayed 1 night

Lovely bed and really nice style and openness of hotel. Liked the little gym and food was good. Mg room had an accessible bathroom, which I found a bit awkward as meant I couldn’t stand comfortably in the shower with the shower chair in place, I wondered I could have had a room without the shower chair, but not enough to trouble staff to ask for another room.

6

Nik

Jan 5, 2025

·

Stayed 1 night

Pretty disappointing stay, having booked the suite for a birthday treat , the heating did not work , and the room was uncomfortably cold on arrival and had to request additional portable heaters to get the temperature up. We were offered an alternative room but having paid for the suite we stuck it out with blow heaters and an oil radiator to try and enjoy the suite amenities. Unfortunately the bathroom was not heated , nor did it have a heated towel radiator or any means to inject warmth so was exceptionally uncomfortable using for toilet or shower . It seems it was a known problem with heating as there were additional heating sources in the wardrobe. The receptionist trying to sort the problem was very apologetic and helpful , and gave a couple of drinks vouchers for the bar. Had the heating been on would have been a great treat but -4 outside meant it was not as planned. Breakfast unfortunately followed suit - and was very cool to eat - the lamps keeping it warm were touchable !!! Chef did offer fresh options to his credit , but only certain items were done . Luckily the spa was toasty and warm and lovely service . Maybe we hit a bit of bad luck but I would hope the suite gets some attention and fixed. Up or others will be disappointed. - only 1 suite @ hotel - room 333 .

10

Lindsay

Jul 20, 2025

·

Stayed 2 nights

Generally quiet and peaceful. Helpful, friendly staff. A few more instructions to go with some of the electrical devices etc. in the rooms would be helpful. Breakfast system works well. Good parking

8

Kathryn

Aug 18, 2025

·

Stayed 2 nights

Very modern and clean but with small, uncomfortable bathroom. Staff were lovely

8

Mrs H M

Mar 28, 2025

·

Stayed 1 night

Really nice room, restaurant very good. But no hot water in the evening, not enough toilet paper (given 1/4 of a roll left from previous person and no additional new one) and fire alarm was set off at 4.45am. Staying for a swim meet so sleep was crucial. No apology or even reference to it on check out.

8

Samuel

Oct 8, 2023

·

Stayed 1 night

Nice stay at Holiday Inn Winchester. Staff were accommodating of our early departure and opened b’fast early. Room was clean and spacious. Only criticism was that we booked a family room but the third bed in room was a collapsible fold up bed and it was very uncomfortable!

8

RANBIR

Jul 13, 2024

·

Stayed 3 nights

Nice hotel with lovely lounge area and tasty food and helpful staff. Super comfortable beds and quiet rooms. Some minor design failings such as wardrobe door catches on bathroom doors and no hot / cold signs on shower knob so have to experiment to find right temperature without trying to scald oneself however would happily stay again for clean efficient enjoyable hotel.

10

Tiffany

Nov 23, 2025

·

Stayed 1 night

Great sized family room

6

Andrew

Sep 16, 2023

·

Stayed 1 night

Reception area and seating areas looked lovely but the room itself, although clean, needed an update… grouting in bathroom a bit grubby, no opening window, no usb ports

10

Yvonne

Aug 26, 2025

·

Stayed 2 nights

A warm welcome was received on arrival. Room was clean and large in size, bed was very comfy and the pillows were delightful. Breakfast was delicious, the chef was amazing preparing all the alternatives that people were ordering. Bar staff were friendly and chatty. Just a little further out of Winchester than we had anticipated but the taxi service was good. The reception area was bright, comfortable and had a nice relaxing atmosphere with lots of different areas for couples/families to sit and enjoy a drink and/or chat.

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Service

Service is widely praised as friendly, professional and accommodating, with helpful reception and attentive breakfast teams. A minority reported slow or unresponsive service, rude interactions, or delays at check-in and in the restaurant.

Related guest reviews

2

Satyen

Aug 26, 2024

·

Stayed 1 night

Terrible service overall. They don’t pick up the phone at reception. They are not willing to help and the check was 1 hour late even though the bedrooms supposed to be ready by 3pm which is the official policy. They knew we have children to feed and sleep for naps. The beds are not comfortable and not good to sleep on.

10

Robert

Dec 3, 2024

·

Stayed 2 nights

Great 2 night stay with the wife, lovely breakfast and service. The omelettes are the best I’ve ever tasted (cooked by Chris, who was very friendly too) Sharon was very chatty and helpful. Highly recommended!

4

Nina

Nov 14, 2025

·

Stayed 1 night

Dirty bathroom with long brown hair left everywhere, blood stain on bath towel, grime & mould around shower screen joints & grouting. Bathroom needs updating. Paid for 3 person breakfast but due to poor communication between reception & restaurant, they only had 2 names on their list. Despite showing screenshot proof of payment, the rude front of house staff refused to help and just told us to go away. Eventually after queuing for 10 mins at Reception, she agreed to come with us to speak to the other staff. No apology from neither the receptionist nor the front of house/breakfast host. Booked parking for 2 vehicles & luckily for another reason, discovered payment was only taken and processed fro only one car. We would’ve received a ticket which would’ve been our fault. The aircon/ventilation system was turned off overnight. The room became hot and very stuffy, we couldn’t sleep.

6

Vicki

Nov 17, 2024

·

Stayed 1 night

Stayed for a sporting event. Room was good but quite warm. Evening restaurant service was slow beyond words. Morning breakfast staff were friendly and efficient and opened early due to the number of competitors staying. Clearly had a recent refresh and first impression very impactful

10

Anna-Marie

Oct 21, 2025

·

Stayed 2 nights

Had an amazing 2 night stay. The hotel was very impressive, service was great, staff were super friendly. The hotel was clean, we could easily see no corners were cut, it was fab! The restaurant was great with a great selection, service was amazing. The Spa was Excellent, very professional.

10

Dolores

Jul 8, 2025

·

Stayed 3 nights

We had a super time at this hotel. Reception checked us in straightaway and were so helpful. We stayed in a premium room, everything was catered for. Customer service was outstanding. The hotel restaurant was by far the best we have experienced, food was very tasty and served promptly.

10

Erik

Jun 7, 2023

·

Stayed 3 nights

Lovely decor and the staff were first rate.The food was excellent.

10

Derek

Nov 10, 2024

·

Stayed 1 night

Nothing bad to say about this hotel. The staff were lovely. The hotel has great facilities but we didn't make use of them this time round due to other plans in the city which is just a few minutes away by cab. Would happily stay again and enjoy the spa and restaurant. Rooms were also very pleasant with some nice compliments. Thank you to all at Voco.

2

Sa

Oct 17, 2025

·

Stayed 1 night

Nice clean room smelly doggy lift check in very slow and then the cards didn't work ! so had to go back down to reception No where to park when we arrived as a conference was on causing us having to wait and move our vehicle dogs around the breakfast buffet area - not hygienic

10

Yvonne

Aug 26, 2025

·

Stayed 2 nights

A warm welcome was received on arrival. Room was clean and large in size, bed was very comfy and the pillows were delightful. Breakfast was delicious, the chef was amazing preparing all the alternatives that people were ordering. Bar staff were friendly and chatty. Just a little further out of Winchester than we had anticipated but the taxi service was good. The reception area was bright, comfortable and had a nice relaxing atmosphere with lots of different areas for couples/families to sit and enjoy a drink and/or chat.

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AI-generated summary based on recent guest reviews

Location

Quiet, out-of-town location with easy road links and a bus stop nearby; taxis or driving make quick trips into Winchester. Handy for the Science Centre, but few walkable amenities and a long or muddy walk to town.

Related guest reviews

10

Pauline

Aug 1, 2025

·

Stayed 2 nights

Good location just outside Winchester, bus route just outside short trip to Town

8

Angela

Apr 5, 2023

·

Stayed 2 nights

Good location for a city break in Winchester. We left the car and followed a pleasant meadow walk to the city.There is also a bus stop just outside the hotel. Our room was clean and comfortable, the staff were friendly and helpful. Breakfast was good with plenty of choice

10

Christina

Jun 22, 2024

·

Stayed 1 night

Staff was wonderful. Room was quiet and clean. Did have paint chipping on the bathroom wall. Easy to get into downtown. Parking was easy.

10

Charlotte

Mar 21, 2025

·

Stayed 1 night

Lovely new property which is very clean and accessible for M3 and A34.

8

Samantha

Dec 4, 2023

·

Stayed 1 night

Great downstairs bar and coffee area. Bathrooms are very tired and you need a ladder if short legs to get out the bath/shower. A very strange situation. Bedrooms very clean and tidy. Be aware it is a 40 Minute walk into town via a muddy path so bring your boots. Local taxi is very good and not expensive but needs pre booking.

8

Gary

Dec 22, 2023

·

Stayed 2 nights

A bright, modern hotel with a decent food offering. Not easy to control the room temperature (Room 347) but it was fine for me because I don’t like sleeping in a hot room. From Jan 2024 they are going to charge £10 per night to use the car park, which seems like an unnecessary “money grab” and would put me off staying here again. Quiet location but very convenient for the Science Centre.

10

JAMES

Dec 7, 2023

·

Stayed 1 night

easy to get to

8

Andrew

Jul 15, 2023

·

Stayed 2 nights

Nice hotel. Friendly staff. Town centre quite a distance.

8

James

Jan 13, 2024

·

Stayed 1 night

Decent value. Clean. Pleasant staff. A little way out of Winchester

10

Yvonne

Aug 26, 2025

·

Stayed 2 nights

A warm welcome was received on arrival. Room was clean and large in size, bed was very comfy and the pillows were delightful. Breakfast was delicious, the chef was amazing preparing all the alternatives that people were ordering. Bar staff were friendly and chatty. Just a little further out of Winchester than we had anticipated but the taxi service was good. The reception area was bright, comfortable and had a nice relaxing atmosphere with lots of different areas for couples/families to sit and enjoy a drink and/or chat.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for variety and quality, and many enjoyed tasty dinners. However, service can be slow or inconsistent, some dishes average, and occasional cleanliness or availability issues were noted.

Related guest reviews

8

Ka Ho

Aug 25, 2025

·

Stayed 1 night

There are a lot of stains on the breakfast utensils.

10

Patricia

Dec 18, 2023

·

Stayed 2 nights

I was very impressed with the hotel, very comfortable and the breakfast was amazing, also dining in the evening menu was very good and food excellent

10

Natasha

Nov 16, 2025

·

Stayed 1 night

Lovely staff Clean and modern room Food was so good we had dinner and breakfast

8

Amy

Nov 20, 2025

·

Stayed 1 night

Staff were lovely and room was very clean. I was travelling with three kids, who were a bit disappointed to see one single Mars Bar in the complementary Mini Fridge for everyone! Also, could have done with more than 4 milks for the tea and coffee. However, breakfast was the highlight for us, lots of choice for everyone.

10

Wayne

Feb 27, 2023

·

Stayed 2 nights

We enjoyed our time at the hotel, The only disappointment was the food. It wasn’t very fresh and a bit tasteless.

10

Dolores

Jul 8, 2025

·

Stayed 3 nights

We had a super time at this hotel. Reception checked us in straightaway and were so helpful. We stayed in a premium room, everything was catered for. Customer service was outstanding. The hotel restaurant was by far the best we have experienced, food was very tasty and served promptly.

8

Matthew

Sep 1, 2024

·

Stayed 1 night

Nice friendly welcome, room was nice and clean, there was a function in the hotel that night but we were given a room on the other side of the building, dinner was a bit of a mess, asked for the vegan burger but with an actual burger, as I have a dairy allergy, was brought out a vegan burger on a brioche roll, they contain butter. 20 minutes or so later it was fixed, might have been an accent thing. Still feel it should have been questioned but the kitchen. The bathroom in our room could really do with a grab rail on the outside of the bath/shower, even for us it was a bit of a struggle.

10

Carol

Apr 5, 2025

·

Stayed 1 night

Great hotel, spotlessly clean and helpful friendly staff. Great breakfast choice, dishes all piping hot

6

Ronald

Jun 11, 2023

·

Stayed 1 night

The restaurant service was very poor. Staff ignored me for 30 minutes, forgot half my order and didn’t seem to care. Overall very poor

8

Carol

Jun 18, 2022

·

Stayed 1 night

The room and hotel surroundings were excellent. Our room was spotlessly clean. The restaurant was only average. A family lunch was a disaster. No one was there to greet us and take us to the table we had booked so they knew we were coming. The two cooks said they had no idea where any staff were. Three beers and two wines we asked for were unavailable. We waited and waited and waited for someone to come and bring our meals from the cooking area, listening to the bell constantly ringing to tell staff food was ready but no one came. My daughter offered to go over and carry it to our table herself! In the evening the service was better but the meals were just alright. Nothing was specially good just alright. Such a shame the restaurant didn’t match the quality of the rooms, surroundings etc. Special mention must go to the Receptjon staff who were extremely efficient and friendly

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AI-generated summary based on recent guest reviews

Month	Average price
January	$100
February	$110
March	$113
April	$118
May	$132
June	$142
July	$164
August	$137
September	$165
October	$129
November	$123
December	$118

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $203	5
6 $129	7 $235	8 $194	9 $222	10 $140	11 $192	12
13 $96	14 $127	15 $145	16 $187	17 $271	18 $531	19 $313
20 $114	21 $116	22	23 $141	24 $135	25 $175	26 $131
27 $113	28 $131	29 $144	30 $146

Su	Mo	Tu	We	Th	Fr	Sa
				1 $121	2 $131	3
4 $106	5 $141	6 $215	7 $132	8 $107	9 $131	10 $131
11 $92	12 $140	13 $141	14 $145	15 $109	16 $131	17 $131
18 $92	19 $146	20 $147	21 $146	22 $132	23 $131	24 $131
25 $92	26 $116	27 $146	28 $146	29 $111	30 $131	31 $131

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

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FAQs about voco Winchester Hotel & Spa by IHG

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