Name: SpringHill Suites Pigeon Forge
Address: 120 Christmas Tree Lane, Pigeon Forge, Tennessee, United States of America, Pigeon Forge, Tennessee, United States of America
Rating: 8.53

Guest reviews

8.5

Fabulous

Based on 999 verified reviews

Who stays here?

Business

6%

Couple

29%

Family

57%

Group

6%

Solo

0%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of SpringHill Suites Pigeon Forge, guests frequently praise clean rooms, friendly staff, and a central location, while some note renovation disruptions, pool or hot tub issues, and occasional lapses in housekeeping or maintenance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Mary Alice

Apr 22, 2026

·

Stayed 3 nights

Room was very spacious. The staff was very friendly and helpful. I would definitely recommend for those with families.

10

Aaron

Apr 16, 2026

·

Stayed 5 nights

Clean, fresh feel. Staff were welcoming and friendly. Breakfast crew are all stars.

8

Paulla

Apr 6, 2026

·

Stayed 2 nights

It was well maintained. The breakfast good. I’m overall pleased except the front desk woman was extremely unhelpful. She was so aggravated that several of us were asking for coffee at 10 am. After 20 minutes, still no coffee. Maybe she was mad to work on Easter… when someone walked up to her she would say “yes?” no smile, no how can I help you.

8

Jenna

Feb 21, 2026

·

Stayed 4 nights

Great stay! Wish there would have been more convenient outlet solutions and the restoration of a few products (i.e. tissues / towels) during our four nights, but otherwise the hotel was great. Nice indoor pool, nice staff, quiet lobby and decent breakfast.

10

Aida

Jan 22, 2026

·

Stayed 1 night

Had a great stay

120 Christmas Tree Lane, Pigeon Forge, Tennessee, United States of America

Location

Located in Pigeon Forge, SpringHill Suites by Marriott Pigeon Forge is in a national park, within a 5-minute drive of Titanic Museum and Island at Pigeon Forge. This hotel is 5.4 mi (8.8 km) from Dollywood and 6.5 mi (10.5 km) from Wilderness at the Smokies.

MagiQuest(0.2 miles)

Christmas Place(0.2 miles)

Pigeon Forge Snow(0.2 miles)

Lumberjack Feud(0.4 miles)

The Track(0.5 miles)

Pigeon River Crossing(0.5 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 16:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.

Yes, pets are allowed with a fee of USD 85.00 per accommodation, per stay. Service animals are exempt from fees.

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Airport shuttle services are available for a surcharge. Guests can arrange the transfer through the hotel.

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas and some rooms.

The hotel is located in Pigeon Forge, within a 5-minute drive of Titanic Museum and Island at Pigeon Forge, and is approximately 5.4 miles from Dollywood.

Yes, there is an indoor pool and a seasonal outdoor pool available from April to December, with access from 7:00 AM to 10:00 PM.

SpringHill Suites Pigeon Forge

Amenities

Property description

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