Heian No Mori Kyoto

Check in process was ok. The staff didn't speak english but used google translate . The room was lovely and spotless but quite small especially the bathroom. There was no safe deposit.

Good hotel good location, big space in the rooms, very very clean. The only thing is that nobody speaks English. But I recommend !

Bad reception desk

Checked in midnight; very friendly frontdesk; clean room and breakfast was very good

It’s not bad, so don’t take the 3* as bad necessarily. The room and property itself is fine, a bit outdated, but decently sized and perfectly functional. The staff were also kind and helpful. Mainly 3 stars because I think it’s overpriced for the location and the hotel age. It does have an onsen and free breakfast, so those are positives, but I noticed some of the residents can be noisy, and I think they host some sort of club or meeting for the Kyoto University students nearby, which can be a bit disruptive. It is also a 20 minute walk from the closest station, and also a 15 minute walk to the closest convenience store/drug stores. There’s a 24hr grocery across the street, but they’re pretty limited in their ready to eat meals, so you’ll probably have to walk a bit to get to anything. I know the hotel does offer a shuttle service to/from Kyoto station, but they only run certain hours and I did not use it, so I can’t comment on that service. Overall, it’s not bad, but for the price I think there are better options both in location, and modern convenience with hotel amenities