Botel Gracia

While staff members were polite and doing their best, there was nothing they could do since hotel owners clearly don’t care about the hotels maintenance. The place is in incredible poor state and needs urgent refurb and maintenance. The sitting area was old and filthy, towel hooks in the bathroom broken, air con ancient and very very loud. Also sound insulation in the rooms was not existing due to the ventilation holes in the doors. Bed frame squeaks terribly with every move, that combined with non existing sound insulation makes this place not kids friendly and very uncomfortable for couples. Bar upstairs was deserted both Friday and Saturday nights. Coffee machine in the reception was absolutely horrendous and to add to the insult I was not allowed to purchase a cup of coffee without a croissant. On the positive note- great location and interest concept. It is a shame that the hotel was run down so badly. Would not give it 3 stars, no chance. It’s a poor 2 star hotel. Regardless amount of stars- price does not reflect condition of the place neither.

Cute idea to have a large vessel as a hotel on the Danube. It has a cocktail bar at the top and the designated breakfast place (Radisson across the street) serves a fantastic breakfast buffet. But the hotel has its disadvantages: no AC in the small rooms, windows that do not open and curtains that let too much light through in the long summer days. It was a bit hot and the ventilator did not help much.

You get what you pay for.

The location is the best of the best. I came by ferry from Vienna and the ferry literally docked next to the hotel, and I didn’t even planned. I walk out from the ferry, some steps and I was already in the hotel. The idea is good, however they need to clean a little better. The room was a little bit cold. They need to take advantage of the place and the space, the decoration should be better, because it’s a ship, so they need to take advantage of that. The staff is friendly, the rest was ok.

Room was okay, staff was helpful and friendly. Only one thing they should provided is they should organise area where they have good options and bars. So guest and have a great time inside when they are not going outside.