Name: Residence Inn Phoenix NW/Surprise
Address: 16418 North Bullard Avenue, Stadium Village, Surprise, Arizona, United States of America, Surprise, Maricopa County, US
Price range: $157–$295 per night
Rating: 9.43

What guests think

Across recent reviews, Residence Inn Phoenix NW/Surprise stands out for exceptionally friendly, welcoming staff, very clean spaces, spacious suite-style rooms with useful kitchens, a consistently praised complimentary breakfast, and a convenient location for shopping and dining.

Guests also note a nice pool, a small but clean gym, ample parking, and handy lobby convenience items and sitting areas. Some report drawbacks such as thin walls or mechanical noise at night, a rare fire alarm disruption, occasional wear or maintenance issues, and one-off confusion about which suites include a full kitchen. Overall, expect a comfortable, well-kept extended-stay base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests find parking easy and plentiful, and a few note the hotel is pet friendly. Not enough feedback on other amenities.

Related guest reviews

8

Eddie

Nov 3, 2024

·

Stayed 2 nights

Easy to park, check in was close to the parking lot and luggage carts made unloading easy. Breakfast was good, and would definitely stay at this hotel again

10

PATRICIA

Sep 26, 2022

·

Stayed 2 nights

Loved hotel. We had a small dog with us. For room to be a pet room, it was very clean and did not smell.

10

Jacqueline

Nov 2, 2023

·

Stayed 3 nights

Relaxing environment, wonderful sitting areas (inside and out), fantastic-free breakfast variety provided (The small hot breakfast quiches are delicious), clean pleasant environment. The employees were phenomenal; friendly and so helpful!! Our favorite place to stay in Surprise, AZ ☀️

10

Dana

Sep 16, 2024

·

Stayed 8 nights

Overall excellent experience. We were there for over a week- super nice staff. Great breakfast everyday. Nice pool, great little gym (super clean). Perfect as a home away from home.

10

Bruce

Feb 3, 2025

·

Stayed 3 nights

We enjoyed our stay. The entire property is very nice with plenty of parking. It's not far from many restaurants and shopping opportunities. The complimentary breakfast was very good with many choices.

10

fawn

Apr 8, 2025

·

Stayed 11 nights

I've always stayed at the Radisson Inn when I come to Surprise AZ and loved everything .. love the staff .. extremely attentive to their guests .. pet friendly and unfortunately this time my dog was bad .. but Travis the manager was so wonderful about it .. I didn't hesitate with informing them of what she did .. Travis was amazing .. I highly recommend staying at the Radisson Inn in surprise Arizona .. YOU won't regret it .. YOU WILL LOVE IT..

10

Diane

Dec 23, 2025

·

Stayed 2 nights

Room was very clean. Staff was great. I appreciate the fact that someone could be there very late to sell convenience store items in the lobby.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently highlight very clean rooms and common areas, with tidy upkeep over longer stays. A few note minor wear in some in-room kitchens.

Related guest reviews

10

Wanda

Jun 13, 2025

·

Stayed 2 nights

Clean and comfortable. Great place to stay.

10

Jeanie

May 13, 2025

·

Stayed 1 night

Love this place so warm and welcoming. Very quiet, clean and comfy. Will stay here again!

10

PATRICIA

Sep 26, 2022

·

Stayed 2 nights

Loved hotel. We had a small dog with us. For room to be a pet room, it was very clean and did not smell.

10

Jacqueline

Nov 2, 2023

·

Stayed 3 nights

Relaxing environment, wonderful sitting areas (inside and out), fantastic-free breakfast variety provided (The small hot breakfast quiches are delicious), clean pleasant environment. The employees were phenomenal; friendly and so helpful!! Our favorite place to stay in Surprise, AZ ☀️

10

Rene

Sep 5, 2023

·

Stayed 3 nights

Excellent property. Staff was amazing and the hotel was clean and accommodating.

10

Jesus

Oct 3, 2025

·

Stayed 2 nights

Hotel looks new. Friendly staff, clean rooms, and extra amenities!

10

Barry

Nov 12, 2023

·

Stayed 4 nights

Staff is friendly and accommodating, the room is clean and comfortable.

10

David

Dec 21, 2025

·

Stayed 1 night

Clean room and courteous staff

10

Diane

Dec 23, 2025

·

Stayed 2 nights

Room was very clean. Staff was great. I appreciate the fact that someone could be there very late to sell convenience store items in the lobby.

10

Jessica

Nov 5, 2025

·

Stayed 3 nights

Friendly staff. Clean hotel. Great amenities. Upgraded breakfast with Gluten Free options. Awesome location - safe and walkable.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and well-equipped, with comfortable beds, kitchens in many units, and features like separate bedrooms and large TVs. Some mention thin walls or mechanical noise, and one guest reported confusion about full-kitchen availability.

Related guest reviews

8

Gene

Dec 11, 2023

·

Stayed 4 nights

When we called to see if we had a full kitchen they assured us all the suites had a full kitchen. When we got there that wasn’t the case and they could not accommodate us with one. We were there to cook some home cooked meals for our 93 year old mother. Very disappointed!

10

Jeanie

May 13, 2025

·

Stayed 1 night

Love this place so warm and welcoming. Very quiet, clean and comfy. Will stay here again!

10

Robert

Aug 9, 2023

·

Stayed 1 night

Nice room and convenient location

10

Gordon

Aug 2, 2023

·

Stayed 7 nights

We had to stay for a few weeks due to construction at our home. The Residence Inn in Surprise was a great choice. ALL of the folks that work here are super friendly. Our room had a kitchen which made things so much easier. They also have a hot breakfast in the lobby every morning. The beds are super comfortable.

10

Brian

Feb 9, 2025

·

Stayed 4 nights

Property was very clean, staff amazing. Hard time with the surrounding noise from AC units or something? Constant noise throughout the night

10

renee

Dec 17, 2023

·

Stayed 1 night

We had a great stay! Only thing the fire alarm blasted in the middle of the night, but they let us stay a couple hours after check out time. Breakfast had some quiche bowls that were tasty!

10

Millard

Jun 14, 2025

·

Stayed 1 night

Nice location close to shopping. Room was spacious and uodated. Large smart TV very nice too.

10

Kelsey

Sep 12, 2025

·

Stayed 4 nights

Location was perfect for what we needed to be close to. Rooms were amazing, so much so that I don’t know if I can go back to one bathroom with a 22 year old.

8

Patricia

Jan 8, 2024

·

Stayed 3 nights

Property was spacious and clean. Kitchen is showing a little wear but still was very good to have. Walls are thin and there was so much banging outside my room (next room perhaps) that I actually thought someone broke in to my room.

10

Carolyn

Jun 27, 2025

·

Stayed 7 nights

Our room had 2 seperate private bedrooms with private full bathrooms. Bathtubs included. Lots of storage space in all areas. Private large sitting area with a work station and dining table. Full kitchen wih an oven. Front desk gave us a blender for use as well. Lots of towels were offered everday.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as warm, friendly, and accommodating across the front desk, housekeeping, and breakfast teams, with helpful touches like providing extras. Overall responsiveness makes extended stays easy.

Related guest reviews

8

Donna

Dec 5, 2025

·

Stayed 3 nights

The staff was very welcoming and friendly.

10

Linda Blevins

Aug 14, 2023

·

Stayed 2 nights

Staff was friendly, helpful, and professional. Accommodations were very nice. Most hotels offer breakfast, and Residence Inn was no exception. Where they differ is that the quality of the breakfast was outstanding - definitely a cut above the standard offering. Coffee was great.

10

Ryan

Aug 15, 2025

·

Stayed 2 nights

Staff super helpful and friendly

10

Robert Loren

May 28, 2024

·

Stayed 6 nights

We came to Phoenix looking to buy/move there. We stayed 6 nights and every time we entered or exited the hotel the staff was there to welcome us. The staff (breakfast area, housekeeping, front desk) was excellent! We will be back again....Thank you!

10

Jeffery

Aug 21, 2023

·

Stayed 1 night

The staff was amazing. They were all super friendly and helpful. Would definitely stay here again

10

Carolyn

Jun 27, 2025

·

Stayed 7 nights

Our room had 2 seperate private bedrooms with private full bathrooms. Bathtubs included. Lots of storage space in all areas. Private large sitting area with a work station and dining table. Full kitchen wih an oven. Front desk gave us a blender for use as well. Lots of towels were offered everday.

10

Roberto

Jul 17, 2025

·

Stayed 5 nights

The staff and front desk are AMAZING from the moment we checked in on 7/12 to 7/17 when we checked out. Everyone (and I mean everyone) was friendly and accommodating and went above and beyond to be helpful which made our stay very pleasant. We would definitely book here again if we ever find ourselves out in Arizona. This hotel should feel proud to have such amazing people working here.

10

David

Dec 21, 2025

·

Stayed 1 night

Clean room and courteous staff

10

Diane

Dec 23, 2025

·

Stayed 2 nights

Room was very clean. Staff was great. I appreciate the fact that someone could be there very late to sell convenience store items in the lobby.

10

Jessica

Nov 5, 2025

·

Stayed 3 nights

Friendly staff. Clean hotel. Great amenities. Upgraded breakfast with Gluten Free options. Awesome location - safe and walkable.

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AI-generated summary based on recent guest reviews

Location

Location is generally convenient for shopping, dining, and local activities, with some describing it as safe and walkable. One reviewer felt there was little nearby.

Related guest reviews

10

Robert

Aug 9, 2023

·

Stayed 1 night

Nice room and convenient location

10

Bruce

Feb 3, 2025

·

Stayed 3 nights

We enjoyed our stay. The entire property is very nice with plenty of parking. It's not far from many restaurants and shopping opportunities. The complimentary breakfast was very good with many choices.

10

sean

Sep 23, 2024

·

Stayed 2 nights

Quick baseball trip and room and area were perfect.

8

Linda

Mar 28, 2025

·

Stayed 7 nights

Nice place to stay for a few days. Good location.

10

Millard

Jun 14, 2025

·

Stayed 1 night

Nice location close to shopping. Room was spacious and uodated. Large smart TV very nice too.

10

Kelsey

Sep 12, 2025

·

Stayed 4 nights

Location was perfect for what we needed to be close to. Rooms were amazing, so much so that I don’t know if I can go back to one bathroom with a 22 year old.

6

Mr. Thomas James

Mar 6, 2024

·

Stayed 4 nights

Looks like the hotel needs a little updating. And at these prices, it shouldnt need anythi g. Lastly, there's nothing near the hotel.

10

seung

May 5, 2023

·

Stayed 3 nights

Clean as new and convenience location

10

Jessica

Nov 5, 2025

·

Stayed 3 nights

Friendly staff. Clean hotel. Great amenities. Upgraded breakfast with Gluten Free options. Awesome location - safe and walkable.

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AI-generated summary based on recent guest reviews

Dining

The complimentary breakfast earns strong praise for quality and variety, including gluten free options, quiche bowls, and good coffee.

Related guest reviews

10

Gordon

Aug 2, 2023

·

Stayed 7 nights

We had to stay for a few weeks due to construction at our home. The Residence Inn in Surprise was a great choice. ALL of the folks that work here are super friendly. Our room had a kitchen which made things so much easier. They also have a hot breakfast in the lobby every morning. The beds are super comfortable.

8

Eddie

Nov 3, 2024

·

Stayed 2 nights

Easy to park, check in was close to the parking lot and luggage carts made unloading easy. Breakfast was good, and would definitely stay at this hotel again

10

renee

Dec 17, 2023

·

Stayed 1 night

We had a great stay! Only thing the fire alarm blasted in the middle of the night, but they let us stay a couple hours after check out time. Breakfast had some quiche bowls that were tasty!

10

Jacqueline

Nov 2, 2023

·

Stayed 3 nights

Relaxing environment, wonderful sitting areas (inside and out), fantastic-free breakfast variety provided (The small hot breakfast quiches are delicious), clean pleasant environment. The employees were phenomenal; friendly and so helpful!! Our favorite place to stay in Surprise, AZ ☀️

10

Dana

Sep 16, 2024

·

Stayed 8 nights

Overall excellent experience. We were there for over a week- super nice staff. Great breakfast everyday. Nice pool, great little gym (super clean). Perfect as a home away from home.

10

Bruce

Feb 3, 2025

·

Stayed 3 nights

We enjoyed our stay. The entire property is very nice with plenty of parking. It's not far from many restaurants and shopping opportunities. The complimentary breakfast was very good with many choices.

8

Tricia

Nov 7, 2024

·

Stayed 7 nights

Breakfast was great. Delicious

10

Linda Blevins

Aug 14, 2023

·

Stayed 2 nights

Staff was friendly, helpful, and professional. Accommodations were very nice. Most hotels offer breakfast, and Residence Inn was no exception. Where they differ is that the quality of the breakfast was outstanding - definitely a cut above the standard offering. Coffee was great.

10

Robert Loren

May 28, 2024

·

Stayed 6 nights

We came to Phoenix looking to buy/move there. We stayed 6 nights and every time we entered or exited the hotel the staff was there to welcome us. The staff (breakfast area, housekeeping, front desk) was excellent! We will be back again....Thank you!

10

Jessica

Nov 5, 2025

·

Stayed 3 nights

Friendly staff. Clean hotel. Great amenities. Upgraded breakfast with Gluten Free options. Awesome location - safe and walkable.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $210	15	16 $205	17 $188	18 $162	19 $168
20 $187	21 $194	22 $186	23 $193	24 $195	25 $162	26 $202
27 $175	28 $201	29 $176	30 $173

Su	Mo	Tu	We	Th	Fr	Sa
				1 $188	2 $229	3 $225
4 $157	5 $173	6 $166	7 $167	8 $240	9 $295	10 $269
11 $170	12 $159	13 $183	14 $166	15 $245	16 $280	17 $281
18 $170	19 $173	20 $165	21 $173	22 $224	23 $271	24 $240
25 $177	26 $176	27 $164	28 $200	29 $198	30 $193	31 $210

Select dates to see prices and availability

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)

Suite, 2 Bedrooms (Mobility Hearing Access, Roll-In Shower)

Suite, 2 Bedrooms

Suite, 1 Bedroom, Fireplace (Hearing Accessible)

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Studio, 1 King Bed with Sofa Bed

Suite, 1 Bedroom

Suite, 1 Bedroom (Hearing Accessible)

Suite, 1 Bedroom (Mobility Hearing Access, Roll-In Shower)

Suite, 1 Bedroom (Fireplace)

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Suite, 2 Bedrooms (Hearing Accessible)

Guest reviews

Superb

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn Phoenix NW/Surprise

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Prices for upcoming dates