Name: Sleep Inn & Suites Shreveport West
Address: 6720 Klug Pines Road, Pines Road, Shreveport, Caddo Parish, Louisiana, United States of America, Shreveport, Louisiana, US
Price range: $85–$126 per night
Rating: 8.25

What guests think

At Sleep Inn & Suites Shreveport West, travelers frequently praise the friendly, helpful staff and convenient I-20 location near dining, while noting that the property feels older, with some wear showing in rooms and common areas.

Cleanliness feedback ranges from very clean rooms to reports of musty or smoke odors, stained carpets, and occasional pests. Rooms are basic, with small square pillows, occasional HVAC or TV issues, and some interstate or hallway noise. Breakfast, pool, and hot tub receive mixed reviews—some enjoyed them, but others found limited or poorly replenished breakfast and cold, murky, or out of order water features. Expect a convenient, budget-friendly stop with standout staff and variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are a draw but feedback is mixed—several note cold or murky water, broken hot tub, and occasional closures, while others found them clean. Some ice machines were out and the elevator or common areas showed wear; parking is well lit.

Related guest reviews

6

Susan

Nov 11, 2025

·

Stayed 1 night

Was a cold night in the 30's. Set the heat for 73. Still cold in room. Went to 80. Says room temp is 72. Never got warmed up hot tub is warm nit HOT. Bed was good. Room has plenty of space.

4

Anthony

Mar 27, 2025

·

Stayed 1 night

Hotel is in need of a good thorough cleaning. Upon leaving the hotel the elevator was out of service. Being senior citizens we had to lug luggage 3 flights of stairs. Front desk claims she didn't know the elevator was out of service till I told her. Whose is steering the ship?

10

Elizabeth

Jun 7, 2025

·

Stayed 1 night

The pool and Hot tub was very clean

10

Dez

Apr 14, 2024

·

Stayed 1 night

The hotel was clean, comfortable, free parking that was well lit, and there were places within walking distance from the hotel. The hotel also had free, hot breakfast which was really nice.

4

Ashley

Jun 23, 2025

·

Stayed 3 nights

This is a hotel where a lot of contractor workers stay so toms of work trucks and trailers in the parking lot. The pool and hot tub were dirty as well as the stairwells

2

Mitch

Jun 25, 2025

·

Stayed 1 night

BE WARNED. I have no idea how this place has gotten positive ratings. Entering the “non-smoking” room was like getting smacked with a carton of cigarettes. I observed other hotel guests smoking out of room windows. I was only staying in this place one night with my two small kiddos, who were of course looking forward to the pool… well that lasted about 5 minutes as the pool was filthy and positively frigid. We couldn’t even warm up in the hot tub, as it was broken and just a giant tub of BROWN water. So we pivoted to take a hot shower instead; alas this hotel DOES NOT HAVE HOT WATER - just a tepid stream when the handle is turned all the way to hot. At least we could have waffles in the morning, right?! Wrong again - waffle batter dispenser broken! This place is tired, unkempt, and in no way worthy of positive ratings.

6

James

Oct 27, 2023

·

Stayed 1 night

The ice machines on the second and third floor were not working. There was only one end table in our room.

8

Lauri Kustaa

Dec 1, 2025

·

Stayed 1 night

Swimming pool was a good extra. Sheets and blankets were clean. Room carpet and furniture a bit worn out.

8

Bradley

Apr 16, 2024

·

Stayed 2 nights

Wonderful hotel staff was very friendly. Breakfast was delicious and had several things to offer. Amenities all were in working order and very relaxing. Only issue was phone went off twice once at 12am and once at 3am with some type of alarm. We just unplugged it the 2nd night. Oh one more thing Ice machine on 3rd floor is still broken and it sounds like it has been for a while.

10

Julie

Mar 11, 2024

·

Stayed 1 night

4 other hotels in area had no working pool or hot tub but this location did! Such a relaxing time after a long day driving.

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Cleanliness

Cleanliness is mixed: many guests found rooms very clean, but others reported musty or smoke odors, stained carpets, mold in some areas, and occasional pests. Hallways and elevators sometimes felt dirty.

Related guest reviews

10

Veretta Maria

Nov 15, 2025

·

Stayed 2 nights

Very clean

2

William

Oct 5, 2025

·

Stayed 1 night

Parking area was decent and well lit. Landscaping at front of hotel leaves much to be desired. Rooms need updating. We were on the 4th floor. Immediately upon stepping off of elevator we smelled pet urine. The entire hallway smelled like dogs had been kenneled on that floor

10

Kristeen

Sep 8, 2025

·

Stayed 2 nights

Everyone there was really nice and helpful. Room was very clean. Breakfast was hot and delicious.

6

Veronica

Jul 12, 2024

·

Stayed 6 nights

The 4 th floor is full of mold

6

Shelly

Sep 10, 2025

·

Stayed 1 night

Staff was very friendly, however you could tell this is an older property and is out dated. The elevator was dirty, the bathroom in the room had something on the floor behind the door which makes me think they do not do a very good job of cleaning. Their were poorly patched holes in the wall.

10

Ebony

Apr 7, 2025

·

Stayed 3 nights

Room was very clean …. Staff was nice … room filled with towels and house cleaning was prompt. Overall great stay clean room and the breakfast in the morning wasn’t bad at all!!!

4

DINO

Feb 17, 2025

·

Stayed 1 night

Mold around tub area, hairdryer did not work, bug in bed.

4

Tristin

Sep 19, 2025

·

Stayed 1 night

Bathroom was gross. Ceiling in the shower had water damage and was rotting, blood or boogers splattered on the bathroom walls, whole place had a musty smell.

2

Malachi

Apr 5, 2025

·

Stayed 1 night

Photos did not match what was in our room. Supposed to be non smoking and was very smoky. Me and my family all woke up with coughs and congested. If we hadn’t got there in the middle of the night and had kids needing to sleep I would’ve tried to leave and get my money back. Extremely outdated. Photos bamboozled us and would love a refund for the price I had to pay.

6

Jacques

May 19, 2024

·

Stayed 2 nights

Everything was satisfactory but the entire building smells of mildew.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and basic; guests mention small square pillows, worn furniture, occasional HVAC or TV problems, and some interstate or hallway noise. Several still found beds comfortable.

Related guest reviews

6

Susan

Nov 11, 2025

·

Stayed 1 night

Was a cold night in the 30's. Set the heat for 73. Still cold in room. Went to 80. Says room temp is 72. Never got warmed up hot tub is warm nit HOT. Bed was good. Room has plenty of space.

8

emma

Nov 7, 2025

·

Stayed 1 night

Older hotel but the room was clean. Comfortable bed.

8

Edward

Jun 1, 2024

·

Stayed 1 night

Will not stay there again! The room had a bed no type of easy chair, and the TV would only get 4 to 5 stations. Complained to the lady at the front desk and was told that the lobby TV was on the same sat. system and was working great. Not again!!

6

Daniel

Jun 1, 2025

·

Stayed 1 night

Noisy. Room faced the interstate. Could hear traffic all night long. At 1:30 am there were people fighting in the parking lot! Was awaken by loud screaming! Called the front desk and reported it. Receptionist didn't really know what to do? Didn't get the much needed sleep.

2

Monica

May 18, 2025

·

Stayed 2 nights

Check in was fine but rooms are outdated for price with stained walls and scratched up furniture. The Direct TV did not work all weekend and I had to get my own tissue from the front desk. Then housekeeping tried to enter my room before check out. I hate how they always try to rush you out

6

Carrie

Apr 12, 2024

·

Stayed 1 night

We opted for this hotel because they had availability and an indoor pool. We had been on the road and it was a last minute decision. When we arrived, the staff was friendly and accommodating. We grabbed a bite to eat and decided to relax in the pool/hot tub. The pool was crowded with kids playing and splashing, and seemingly unsupervised, even though there were adults there. We then retired for the night, and I slept on the pull out sofa bed. The mattress was thin and I felt every bar. The pillow was a small thin square. Then a bug fell from the ceiling. Needless to say, no one got a good night’s sleep that night.

8

Peter

Oct 9, 2025

·

Stayed 1 night

Good value for money for an overnight stay on the road. Breakfast was average. Bed was good but I couldn’t get on with the little square pillows. Shower and bathroom was excellent. Cracker Barrel just across a parking lot if are tired of driving that day.

6

claressa

Dec 30, 2023

·

Stayed 1 night

Was not bad,but not great Room smelled like smoke and the pillows were small(like a lot of small accent pillows). Cleanliness was pretty good. The best thing was the shower(walk-in and clean).

8

Rhonda

Jul 10, 2025

·

Stayed 2 nights

Clean, looked renovated in last 2-3 years. There was an intermittent sound from the a/c that prevented me from falling asleep faster than usual, but it wasn't bothersome the second night. Nice place and would stay there again.

10

Agatha

Apr 26, 2025

·

Stayed 1 night

Nice stay. Furniture needs to be updated

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Service

Service is a strong point overall: many highlight friendly, helpful front-desk staff and quick check-in, with occasional reports of slow responses or reservation/check-in issues.

Related guest reviews

10

Veronica

Mar 27, 2024

·

Stayed 2 nights

Easiest and fastest check in we have ever experienced at a hotel!! Staff was super friendly!

4

Marcus

Apr 13, 2025

·

Stayed 2 nights

They didn’t put me in the system and at 7am in the morning, someone tried to get into the room. When I went to the desk to complain, the person could not care one bit. I asked if the person that tried entering my room had let them know that there was someone in there and she said “yes”. I asked why didn’t they notify me and she said “because we didn’t have your info”. She said she would put in the system for that room, but didn’t take my information, which makes me believe that they either had it all the time or she did the same thing the other hotel worker did and not set me up for that room. I spent the next night worried that someone would try to get in my room again.

10

Kristeen

Sep 8, 2025

·

Stayed 2 nights

Everyone there was really nice and helpful. Room was very clean. Breakfast was hot and delicious.

10

Marilyn

Jun 17, 2025

·

Stayed 1 night

Great staff, friendly helpful and above and beyond service

10

Henry

Jul 8, 2024

·

Stayed 1 night

Ok, first of all, the room is NICE. We decided to stay another day and contacted the front desk to get our room cleaned, especially the headboard. Well, the young lady came and cleaned and cleaned the room as if she was getting it ready for the President of the United States. Needless to say, I am impressed. If I should ever return to Shreveport Louisiana, I will definitely be staying here again. I paid $127.00 the first night and $120.00 dollars the second night. I tell you the prices because I got a great room at a bargain!

10

Samantha

Dec 27, 2025

·

Stayed 2 nights

Staff is super friendly.

10

Thomas

May 8, 2025

·

Stayed 1 night

I was impressed with the pleasant experience my husband and I had staying one night at the Sleep Inn on our road travel through Louisianna. The staff was friendly and helpful; the room was great and comfortable.

10

Jeremy

Jun 26, 2024

·

Stayed 1 night

I had one of my haul drivers running out of hours and none of the other hotels would help me. Called this hotel and they got me a room and also offered a place for him to park is truck and trailer. Talked to my driver the next morning and he said the entire staff was very friendly.

10

Eric

Nov 14, 2024

·

Stayed 1 night

Staff was very friendly and check in was a breeze. Hotel is clean and the AC works, a super plus for me. The breakfast was good. Would stay here again if back in this area.

10

Deena

Apr 22, 2025

·

Stayed 2 nights

My granddaughter thought the room smelled bad, so I let the front desk know and they put us in a new room right away!! The staff was very nice.

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Location

Convenient off I-20 with Walmart and several restaurants within walking distance; some guests liked the quiet setting. A few felt the area had loitering and safety concerns.

Related guest reviews

10

Rebecca

Feb 16, 2025

·

Stayed 1 night

Clean & Very convenient to airport

10

Dez

Apr 14, 2024

·

Stayed 1 night

The hotel was clean, comfortable, free parking that was well lit, and there were places within walking distance from the hotel. The hotel also had free, hot breakfast which was really nice.

2

Laurie

Jun 27, 2025

·

Stayed 1 night

When we drove up, there were homeless people with their belongings sitting outside, truckers in and out and people roaming the streets. It was a very unsafe environment and we cancelled thru Expedia immediately.

10

Mary Lou

May 21, 2024

·

Stayed 1 night

Stayed one night. The hotel was right off I 20 so it was easy to get to. Arrived a little early but room was ready so we were allowed to check in! Room was clean and comfortable. Walked to dinner at Cracker Barrel. My husband loved the fried chicken! Would definitely recommend this hotel.

10

Derrick

May 2, 2023

·

Stayed 2 nights

The property was very convient next to walmart and highway

10

Kaci

May 17, 2025

·

Stayed 1 night

Nice facilities…convenient off the interstate.

10

Joy

Mar 7, 2025

·

Stayed 1 night

This hotel has easy access on and off I -20 and located on a quiet street away from casinos and other all-night/ late night establishments which makes it family-friendly yet it is conveniently located close to many restaurants, fast food and shopping. The staff is welcoming and helpful. Rooms are clean with easy access. The breakfast had a good selection

10

Christopher

Oct 1, 2025

·

Stayed 2 nights

Comfortable and clean. Location is better than many - walk to several restaurants or Walmart.

8

Ayanna

Dec 2, 2024

·

Stayed 2 nights

I love this Sleep Inn & Suites property because it's in a secluded area that's quiet and safe. The area also has great eating and shopping businesses nearby.

10

Linda

Jun 4, 2023

·

Stayed 1 night

Convenient location with a variety of restaurants nearby.

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Dining

Complimentary breakfast is inconsistent: some praised it as hot and tasty, while others found it average or poorly replenished, with occasional equipment issues or messy areas.

Related guest reviews

6

Ken

May 28, 2023

·

Stayed 1 night

The room stunk, the breakfast area was not clean, the food was not replenished, the trash cans were overflowing with trash.

8

Christopher

Jul 16, 2025

·

Stayed 4 nights

Everything was fine with the hotel...people/staff were friendly. Breakfast was average at best - no variety from day to day. Neighborhood was okay. Good value for the price

2

Mitch

Jun 25, 2025

·

Stayed 1 night

BE WARNED. I have no idea how this place has gotten positive ratings. Entering the “non-smoking” room was like getting smacked with a carton of cigarettes. I observed other hotel guests smoking out of room windows. I was only staying in this place one night with my two small kiddos, who were of course looking forward to the pool… well that lasted about 5 minutes as the pool was filthy and positively frigid. We couldn’t even warm up in the hot tub, as it was broken and just a giant tub of BROWN water. So we pivoted to take a hot shower instead; alas this hotel DOES NOT HAVE HOT WATER - just a tepid stream when the handle is turned all the way to hot. At least we could have waffles in the morning, right?! Wrong again - waffle batter dispenser broken! This place is tired, unkempt, and in no way worthy of positive ratings.

10

Kristeen

Sep 8, 2025

·

Stayed 2 nights

Everyone there was really nice and helpful. Room was very clean. Breakfast was hot and delicious.

10

Shayla

May 25, 2024

·

Stayed 1 night

Good place to stay just passing through. It was quiet and the continental breakfast was good

6

Julie

Jun 28, 2025

·

Stayed 1 night

Breakfast was poor quality Staff was great

8

Robbie

Jun 1, 2025

·

Stayed 1 night

The hotel wss easy to get to off the highway. Unfortunately, we did not find the staff as friendly as other hotels we visited during our trip. The breakfast that was included was less than desired. The eggs were not replenished, the apple juice was totally water, the waffle mix was not replenished, the biscuits were hard and cold. Otherwise the facility was clean and comfortable.

10

Adam

Apr 8, 2024

·

Stayed 2 nights

We had never stayed at a Sleep Inn before and were hesitant because it wasn't as well known to us as other hotels, but it had the best reviews for the area in our price range. It was a convenient location, the parking lot is well lit, and it was very clean. The kids got to enjoy the indoor pool/hot tub. The breakfast was hot and fresh as well. We would definitely stay here again if we'd be in the area.

10

Sandi

May 21, 2025

·

Stayed 1 night

Stayed one night on the way to Dallas and then loved the hotel so booked one night on the way back home. The breakfast was good, hotel clean and friendly check-in.

6

Cynthia

Dec 20, 2025

·

Stayed 1 night

The room was okay, plenty of towels. Free breakfast was nothing I could recommend.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$90
February	$87
March	$103
April	$97
May	$88
June	$87
July	$95
August	$91
September	$82
October	$85
November	$86
December	$79

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $126	17 $86	18 $86	19 $85
20 $86	21 $86	22 $86	23 $86	24 $90	25 $90	26 $90
27 $90	28 $90	29 $90	30 $90

Su	Mo	Tu	We	Th	Fr	Sa
				1 $92	2 $101	3 $102
4 $87	5 $93	6 $88	7 $91	8 $88	9 $108	10 $109
11 $86	12 $88	13 $91	14 $90	15 $96	16 $110	17 $113
18 $90	19 $92	20 $88	21 $93	22 $88	23 $106	24 $102
25 $89	26 $92	27 $90	28 $93	29 $90	30 $105	31 $102

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sleep Inn & Suites Shreveport West

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