Candlewood Suites Murfreesboro by IHG

Loved the free laundry use

Amazing hotel. Conveniently located to shops and places to eat. Rooms are big. Staff is friendly and the washer and dryer are free to use.

Very nice hotel, easy parking, great staff, anything and everything is close by.

The hotel and staff are great. Walking distance to trails and shopping. The grill in the pics is no more. Looks like they replaced it with a $15 dollar general charcoal grill. That’s a shame because the sitting area is nice with tables, chairs and a ceiling fan. It just needs a nice grill as well. That’s my only gripe…. Okay Maybe a little better lighting in the rooms. I would definitely stay here again

This was a very disappointing stay - staff was very pleasant but not empowered to do anything. Our suite was very dark (no overhead lights) and I asked for a lamp or additional lighting because it was too dark to read in the living room - no one could help with reasonable request. The clocks were wrong, there was no shampoo but 2 conditioners, tv in bedroom was on its last legs, elevator was barely moving, I asked to charge a small milk to the room and was told “we can’t do that”. Really just a substandard stay overall. I won’t try this hotel brand again

The hotel was nice and clean and was buy a lot of places to eat. The elevator was a little older and there was no continental breakfast but everything else was good

Staff really courteous! Parking lot crowded. Parking spaces are skinny and too close.

Location quiet. Heating/air unit quiet and worked. We were told by someone even though they were pet friendly that cats weren't allowed on property. Then at desk he said yes we could bring our cat in really made us happy. Bed and pillows we're very good.

The gym had no towels or wipes even after reporting it 3 days in a row. No xtra amenitites like a razor. Carpets need deep cleaning. Staff was pleasant.

Convenient location and parking. Didn’t know it did not include breakfast, but price was right. Pet friendly hotel. Saw two dogs/ owners in halls. Noise or odor was not a problem, but prefer hotels where pets don’t stay inside due to a previous bad experience elsewhere. A drive-up covered entrance would have been nice because it was raining when we left. Probably won’t return.

Very clean

GREAT PROPERTY ALWAYS SAFE GREAT AREA EXTREMELY CLEAN

The hallways smelled like marijuana. Our room wasn’t cozy at all with a huge open laminate floor. It was clean though and the staff was nice.

The room is dirty, one of towel has blood stains, and the others have stains on them. Hair all over the bathroom and trash on the bathroom floor!

We had a problem with bugs in our bedroom but staff was very nice and changed us to another room. Location is great, close to Medical Center where there is plenty of dining opinions.

The gym had no towels or wipes even after reporting it 3 days in a row. No xtra amenitites like a razor. Carpets need deep cleaning. Staff was pleasant.

It was fine but the only clean room every other week My first cleaning was the day before I was leaving and I had been there two weeks. This makes no sense.

My room had cockroach. When I advised the staff that the room had cockroaches,I was told that I could move to a smaller room. Very disappointed. Hope i did not bring any cockroaches back home with me.

Always clean

Our stay was great. My one complaint was the smell. The 3rd floor smelled horrible. We believe it was marijuana and it was nauseating. So gross.

Spacious room, clean, quiet, great location, and nice staff

Room was spacious and comfortable. Kitchen facilities were nice.

Nice bed, good size. Water in the shower was lukewarm if not cold

Very disappointing our TV set did not work to watch

Hotel was in good but not great condition. The bathroom door kept getting stuck trapping the person that was inside.

decent clean hotel. big rooms, low pet fees TV didn't work properly

Room was very spacious, quiet and clean

The front desk staff was friendly, helpful, appreciative. Did I say personable? They were wonderful. The front desk sets the tone! My room was so large and had been remodeled. I have never stayed in such a large suite! The bed was comfortable, and room was so clean! Thank you for having a full length mirror in the room. TVs were in both the living room and bedroom. Drawers to store clothes were in both of the rooms as well. Very comfortable recliner and couch, but the mattress on the pullout was not supportive, but may be fine for a child. AC worked well, but I had to put my shoes on top of the unit to block the curtains so they wouldn’t blow. Consider adding at least 2 more towels to the linens proKitchen had a refrigerator, coffee pot (not a Keurig for pods), and dishwasher. Here are my suggestions— please provide secure WiFi service and info as to how to get on the internet. Please hurry and get lamps in the rooms. Even with the curtains open the rooms were very dark. I discussed the need for light with the front desk, and I was told additional lamps were on order. Dogs are welcome m, and there isn’t any carpet!! The best!

The shower drain would back up at room 406. We let them know on the first day of our 4 day stay and nothing was done. At checkout, I brought it up to the manager. She was surprised why her front desk person that I reported to the first day did not offer to change our room. The manager simply apologized and said we have noted our maintenance crew but they won't come until later in the week.

The room was nice spacious with a full kitchen. The bed slept comfortable! 10 out of 10!

The staff was amazing! I was there with my dad the day before surgery and they were very accomodating of his needs. And mine. As he was hed over i rebooked another night there.

No one was at the desk when we arrived to check-in. Called the number provided; no answer. Waited 10 minutes before staff appeared.

After being on the road for hours, we arrived 45 minutes before check-in time. We asked if we could check in early and were told it would cost $75 for early check in! That is ridiculous! Do you give a credit for early check out???? Where is the human factor? If the room is ready, why not allow check in? I have traveled all over the country and routinely check in early and have NEVER been told this crazy rule.

Great place to stay. It was very convenient for where we were visiting for the weekend. The staff was very pleasant and took care of the only “problem “ we had immediately. I would stay here every time I go back to Murphreesboro.

So we had quite a few issues, which aren’t exactly all on the hotel. First, our reservation was cancelled because we showed up at 3 AM. We were traveling and no one told us we needed to communicate our late check in. When we arrived our front desk attendant was rude and unhappy to deal with which was less than ideal. She told us checkout was at 1130 and when I called to ask for late check out in the morning I was told it was 11 which caused me to scramble and have to reschedule my meetings for the morning. Overall unpleasant and I expected more.

We arrived and there was no one at the front desk. We waited about 30mins to be checked in. When front desk staff finally arrived and checked us in when were placed in the wrong room with the wrong accommodations. We to front desk staff and asked to be moved to a room with the accommodation that we booked. The front desk attendant told us that she placed us in the last room and was unable to switch us to the right room.

The shower drain would back up at room 406. We let them know on the first day of our 4 day stay and nothing was done. At checkout, I brought it up to the manager. She was surprised why her front desk person that I reported to the first day did not offer to change our room. The manager simply apologized and said we have noted our maintenance crew but they won't come until later in the week.

Truly, I always come back to this property when I’m staying anywhere in middle tennessee. They housed me for a long stay several years back when I had to be near the hospital all day, and it’s just as lovely and accommodating now as it was then. The staff are all so kind and helpful, and everything was so clean. The halls are quiet and the beds are comfy. I know hotels can be a toss up when it comes to choosing one, but this one is a real gem.

Very friendly and courteous lady working the front desk, she made checking in super pleasant. I stay in a lot of motels and I wish more motels had someone as pleasant working their front desk.

Management provided excellent customer service.

Spacious room, clean, quiet, great location, and nice staff

Newer rooms, bed was nice and area had a lot of restaurants near by.

Very nice hotel, easy parking, great staff, anything and everything is close by.

Wonderful hotel! Very clean and great location!

Great place to stay. It was very convenient for where we were visiting for the weekend. The staff was very pleasant and took care of the only “problem “ we had immediately. I would stay here every time I go back to Murphreesboro.

The hotel was nice and clean and was buy a lot of places to eat. The elevator was a little older and there was no continental breakfast but everything else was good

Good location, reasonably priced, had a little smell to it

Easy to find

It was good. Clean and great location. Close to shops and food.

Nice rooms very friendly staff perfect location

I wish they offered breakfast, but the free coffee was delicious!

Everything was good except for the fact there’s no breakfast

The hotel was nice and clean and was buy a lot of places to eat. The elevator was a little older and there was no continental breakfast but everything else was good

We were so happy with our stay that we booked the same hotel for our next trip. Full size refrigerator, two burner cooktop, microwave, toaster, and dishwasher allowed us to prepare meals in the room. Room was good size with plenty of floor space.

No breakfast

Nice clean and updated hotel. Rooms are spacious and recently updated. Beds are very comfortable. Would give a higher rating if breakfast was available. Only a high price snack variety so plan on eating out or buying your own.

Was a nice room and fairly quiet. However upon arrival, we were informed that "expedia", or the hotel, overbooked our room and we had to settle for a non-king bed (wanting king bed was the reason i placed reservation with them in first place). Upon waking early in the morning, we find out there is no breakfast available at all, just coffee. So the one time i decided to splurge on a high priced hotel, i got a nice room, but screwed out of my king suite and expected nice breakfast. Im not a frequest traveler, so guess i need to lower my expectations and read fine print.

Convenient location and parking. Didn’t know it did not include breakfast, but price was right. Pet friendly hotel. Saw two dogs/ owners in halls. Noise or odor was not a problem, but prefer hotels where pets don’t stay inside due to a previous bad experience elsewhere. A drive-up covered entrance would have been nice because it was raining when we left. Probably won’t return.