What are the check-in and check-out times?

Check-in is from 15:00 until 23:30, and check-out is at 10:00. Early or late check-in/check-out availability and costs are not specified.

Where is the hotel located in relation to key landmarks?

The hotel is situated in the entertainment district of Shibuya, Tokyo, close to shopping areas, Tokyo Imperial Palace, and Sensoji Temple. Public transport availability is not specified.

What are the hotel's policies for guests staying with children?

Children are allowed to stay at the hotel, with a minimum age of 15 for free accommodation. Additional child policies are not specified.

EN Hotel Shibuya - Comfortable Stay in Tokyo

Average nightly price at EN Hotel Shibuya by month, last 12 months (USD)
Month	Average price
January	$128
February	$137
March	$182
April	$206
May	$170
June	$123
July	$116
August	$107
September	$137
October	$234
November	$218
December	$168

What guests think

EN Hotel Shibuya wins praise for its very central Shibuya location near the Crossing and trains, walkable to shops, bars and restaurants, while experiences with nighttime noise from nearby venues and overall maintenance vary across stays.

Rooms are typically compact, some larger for Tokyo, with glass-walled bathrooms and firm bedding; Wi‑Fi and climate control can be unreliable at times. Many guests find the property clean and staff friendly and responsive, though recurring comments cite odors, stained carpets, occasional mold or dust, and, in isolated cases, serious lapses. Expect a convenient base for exploring Shibuya, best for travelers prioritizing location over full-service amenities or a quiet setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Few on-site amenities; no in-house breakfast or restaurant and limited common areas are noted. Some mention no designated smoking area.

Related guest reviews

2

shay

Nov 27, 2024

·

Stayed 4 nights

The only positive thing to say is about the staff, they are nice and willing to help. Too much noise, the problem is they turned off the general AC and the room is too hot (even in November! That makes the worse possible convinantion (Noisy surrounding Open windows). Dirty room. The rug was dirty all around, the bathroom full of mold. The bathroom have no privacy at all, dont think the curtain helps. They werent able to get us a taxi. There is no restaurant working in the hotel. Expensive

10

Petra

Mar 27, 2023

·

Stylische Einrichtung, bequeme Betten, freundliches Personal, leckere Pancakes im hausintegrierten Café!

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6

Sean

Jan 7, 2024

·

Stayed 2 nights

The good. Comfortable beds, friendly staff, good wifi, and a great location to walk to everything. The bad…this place is on a corner of an alleyway that has lots of clubs and bars that are very noisy and open until 5 am. The street in front of the hotel lobby is very dirty in the morning and walking through it first thing is very offputtjng. There is no lobby to sit in if you need to wait for a cab or want to be in a different space for a bit. The bathroom is really strange. It’s a tight space that is all windows exposed to the room’s interior with cheap blinds covering the windows. Really strange.

6

Shari

Apr 18, 2025

·

Stayed 3 nights

The neighbourhood was great, walking distance to the Shibuya station which had connections to multiple subway lines as well as the Narita Express train to the airport. There were tons of restaurants nearby and easy to get to other parts of Tokyo by subway. The hotel lobby was nice, but the room was tiny, even by Japan standards. It was the tiniest of the 3 hotels during our trip to Japan, I believe it was 100 sq feet. The room was also in need of small upgrades and although it was rather clean, it was not perfectly clean and had a bit of a damp smell to it. I read some other reviews about noise coming from the bar across the street. This bar is very noisy but luckily we were not facing the front so we did not hear any noise. This hotel does not have breakfast, nor a restaurant.

10

GABRIELA

May 30, 2025

·

Stayed 4 nights

We stayed in the best room at the hotel and found it amazing. The beds were super comfortable and the shower was excellent. Our room also had a massage chair, which we used every day after long walks in Tokyo. The hotel doesn’t offer breakfast, but there are several options just a few meters away on foot. It's located in the busiest area of Shibuya, with plenty of activities and nightlife. Very close to the Shibuya Crossing and to train and subway lines. We will definitely stay here again in future visits.

8

Julien

Sep 17, 2024

·

Stayed 2 nights

Nice hotel , well located . No smoking area available from the hotel . Located 5 minutes from Shibuya crossing

4

Vartan

Mar 28, 2024

·

Stayed 8 nights

Noisy and not amenities

8

Sonia

Jul 11, 2024

·

Stayed 5 nights

Convenient location to Shibuya; only a very short stroll to scramble crossing. Coffee shops, family mart, 7/11 and laundromat are around the corner. Not much interaction between staff and guests. Facilities are clean, rooms are quite big for Japanese standard. Beds are hard but after walking all day, you do sleep well. 2 bottles of water supplied daily, rooms are cleaned daily on request otherwise clean towels, pjs, water supplied. I would stay here again as I found it super close to everything including Shibuya station. Only downfall is that if you have a late flight, they’ll only let you stay until 1pm (for a $45 charge). They will store luggage otherwise but nowhere to freshen up.

10

Stacey

Jul 13, 2024

·

Stayed 8 nights

Amenities available such as toothbrushes, hair brushes, razors, towels. They had a scale to weigh suitcases. Convenient location and our room was very quiet and clean. They provided towels, yukata, and bottled water, left in bags at our door, every afternoon. Would stay here again!

8

Renarta

Apr 7, 2025

·

Stayed 1 night

Great location, rooms really good. Nice toiletries. No real hotel facilities and service.

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Cleanliness

Reports are mixed: many say rooms are clean, but recurring complaints mention odors, stained carpets, dust or mold, and occasional street trash near the entrance.

Related guest reviews

10

Juliette

Nov 2, 2024

·

Stayed 1 night

Clean and nice. A little bigger than other standard Japanese hotel rooms.

4

Ana

Oct 22, 2023

·

Stayed 3 nights

The area is great, with a 13-minute walk from the main Shibuya station and just 5 minutes from other train lines. There are plenty of shopping and dining options nearby. However, the rooms need to be updated and thoroughly cleaned. I discovered black mold in my vents, and the carpets were extremely dirty. I informed the staff, and they promptly switched my room. Considering that this place is not at the lower end of the price range, they should invest more time in cleaning the rooms. The staff were helpful and very friendly.

2

Anthony

Nov 24, 2025

·

Stayed 10 nights

CONDOM WRAPPER IN THE BED!!! I had booked 2 rooms for 10 days. We arrived at 10pm and with in 2 hours checked out!!! It was horrible. First off there was no hot water to the entire hotel. There were multiple guest complaining in the lobby when I first went down. The staff said they were working on it but no idea when it would be working. I said ok if it’s working by morning I could deal with it. But the real kicker was when my wife pulled back the sheets there was a CONDOM WRAPPER in our bed, at that point I was DONE!!! I checked out myself, wife, and Mother immediately at midnight and had to find a new place while lugging out suitcases through Tokyo in the middle of the night. Expedia was great and got me a full refund. It’s also in a very loud club area and the bathrooms smelled like sewer. I highly reccommend staying away from this hotel.

10

Ngoc Du Bao

Nov 3, 2025

·

Stayed 1 night

Clean

6

Amy

Oct 7, 2024

·

Stayed 3 nights

Great things about this hotel is how quiet it is although it’s located on a busy/bar street. It is good for people who want to go out at night in Shibuya and walk back to hotel. Bad things about this hotel are it is very dirty; the carpet floor doesn’t look like it’s been vacuumed or cleaned in a long time. I saw hair on the carpet and in the bathroom. Another reviewer mentioned seeing a layer of dust in their bathroom - that was also true during my stay. The hotel is located in shibuya and we had to cross the scramble every time to take the JR lines, which was very overwhelming with luggage.

2

Annette

Oct 15, 2025

·

Stayed 1 night

The bathroom had a urine smell. The room is tiny & crowded! The elevators smells musky. It’s in an ok location.

10

Parag

Apr 28, 2025

·

Stayed 1 night

Very clean, convenient loaction

10

Eduardo

Jul 24, 2025

·

Stayed 1 night

Clean

4

Colette

Oct 24, 2023

·

Stayed 1 night

The staff was friendly, the room looked clean. However, we got bit by bugs while sleeping. We didn't notice it until after we checked out. Outside on the street, there was a lot of noise in the middle of the night from people partying maybe.

10

Rachel

Mar 1, 2025

·

Stayed 4 nights

Friendly staff, clean property, close to shops, grocery stores, restaurants and transportation

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Rooms

Rooms skew small (some spacious for Tokyo) with glass-walled bathrooms that reduce privacy. Beds are generally firm with very hard pillows, soundproofing is decent, and Wi‑Fi can be weak.

Related guest reviews

10

KOHEI

Sep 26, 2025

·

Stayed 1 night

エアコンはかなり効きました。渋谷という立地なのにかなり部屋が広く驚きました。

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8

Kim

May 26, 2025

·

Stayed 2 nights

Cute boutique rooms, we were on L8 and had a nice big window with a small balcony. Loved the natural light. All staff spoke English. Please note that the bathroom is in the centre of the room, right next to the bed, with clear glass around it (you could close curtains/blinds but could still see through a bit) and opposite a mirror - fine for solo travellers but not much privacy for room-sharing. Great location, around the corner from Don Quijote Mega/H&M/Starbucks and short walking distance to Shibuya station/Scramble Square, shops etc. It's on the edge of 'Love Hotel Hill' and there are plenty of clubs and bars around - great location for some nightlife but also not too loud - we could hear a bit of club noise until about 1am on Friday night but it wasn't too bad, the windows are mostly soundproof. Enjoyed our 2 free water bottles and pottery tea cups in the room. Nice double wardrobe. Double bed was big enough for 2 middle-sized adults and there was plenty of room on the bench for our 2 bags, plus an extra suitcase stand. Would stay again.

10

James Armani Micah

Dec 8, 2024

·

Stayed 1 night

Really good hotel in the middle of everything. It’s in the middle of the shibuya meltdown but somehow the room is perfectly quiet. It was spacious, nice bathroom. It was perfect for my last night in Tokyo.

8

James

Feb 24, 2024

·

Stayed 1 night

The hotel is on the smaller side, but the rooms are decent size. The staff was very courteous and helpful. Located in the heart of Shibuya so plenty to do in the area. About a 10 min walk from Shibuya Station. I’d be happy to stay here again.

6

Ashvir

Oct 23, 2025

·

Stayed 5 nights

The location of this hotel is perfect, you’re right in the heart of everything, with shops, restaurants, and transport all within easy reach. Like many hotels in Japan, the room can feel a bit compact, especially if you have large luggage, as there isn’t much space to open your suitcases comfortably. The staff were genuinely amazing and incredibly helpful throughout my stay. Every time I had a question or needed assistance, they went out of their way to make sure everything was sorted quickly. The only downside was the Wi-Fi, which was unfortunately the weakest connection I experienced during my entire trip, hardly works. If you plan to stay here, I’d recommend ensuring you have mobile data ready, especially if you rely on a stable internet connection.

6

Cassandra

Nov 8, 2025

·

Stayed 4 nights

Good location. Pillows are so uncomfortable, felt like rocks. Mattress very hard

8

Rey David

Nov 9, 2025

·

Stayed 3 nights

Courteous staff; only room 100 sq ft is to small If you have 4 bags

8

Xee

Sep 2, 2024

·

Stayed 4 nights

Good location to train station, convenience stores and some eatery. Rooms were clean and we got clean towels on our door everyday. The rooms was very tiny.

10

Heather

Apr 26, 2025

·

Stayed 2 nights

Excellent location! Literally around the corner from shopping and Shibuya Crossing. Room was clean, had a closet for storage and staff were friendly and helpful. The bathroom/shower area is a big cubed glass window with curtains (just be prepared when traveling with family). For those booking due to the anime themeing, like me, just know that is only on floor 2 if you would like to request in advance. There is a 7-11 feet away which is nice for quick snacks and exchange of $/ATM use.

10

Linda

Dec 6, 2024

·

Stayed 3 nights

Great location, 1/4mi from the shibuya scramble and train station, and one street removed from the hustle and bustle of the area. Small room but comfortable beds, instant coffee and tea in room, great shower pressure and the hardest working little bidet at your service 24 hours a day! lol Very little noise from the street could be heard, and there was so much to see and do nearby. Great choice!

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Service

Staff are widely praised as friendly, English-capable, and helpful, with quick fixes and room changes when issues arise. A few guests reported extra charges, difficulty arranging taxis, or loud housekeeping.

Related guest reviews

2

shay

Nov 27, 2024

·

Stayed 4 nights

The only positive thing to say is about the staff, they are nice and willing to help. Too much noise, the problem is they turned off the general AC and the room is too hot (even in November! That makes the worse possible convinantion (Noisy surrounding Open windows). Dirty room. The rug was dirty all around, the bathroom full of mold. The bathroom have no privacy at all, dont think the curtain helps. They werent able to get us a taxi. There is no restaurant working in the hotel. Expensive

10

James

Sep 30, 2024

·

Stayed 4 nights

English speaking staff were extremely helpful.

8

Savannah

Oct 19, 2025

·

Stayed 4 nights

Clean rooms, very kind English speaking staff, 10 minute walk from Shibuya station. Only downside was the area near hotel was a bunch of dirty, sketchy alleyways with what seemed to be a bunch of cheap s€x hotels

2

Roberto

Mar 23, 2023

·

Stayed 2 nights

Los trabajadores en recepción sob bastante antipaticos y dispuestos a hacer todo lo posible para no ayudar. Desde cobrarte por tener que ayudarte a llamar a un taxi a decirte que no hay taxis para dos personas con maletas. (debiendo llamar a un taxi por persona y cobrar mas). El resto normal. Seguro que hay muchas mas opciones por precios similares y mejor servicio. No recomentable.

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4

Jamie Lee

Apr 10, 2025

·

Stayed 1 night

They will charge you for everything

10

Shawn

Sep 30, 2024

·

Stayed 1 night

The staff were very professional and polite. They also explained everything you needed to know about the services provided at the hotel. Great service!

10

Christina

Jan 25, 2025

·

Stayed 3 nights

Fantastic location and exceptional staff!

10

Gianni

Mar 9, 2025

·

Stayed 2 nights

This is a super unique property. We were shocked when we got out of the hotel and saw how amazing the hallway was! So cool! The room itself was clean and comfortable, the bathroom was so nice too. The bed was sooo comfortable. The only thing we noticed was how incredibly loud the housekeeping person was. It was really jarring. Slamming doors and we could hear them cleaning nearly every room on our floor. Other than that our stay was lovely and we will be back!

10

Grant

Jan 5, 2025

·

Stayed 3 nights

Great location, friendly staff who spoke English, the bathroom was great to come home to. The rooms are large enough to make it work for 2 people, easily.

10

Rachel

Mar 1, 2025

·

Stayed 4 nights

Friendly staff, clean property, close to shops, grocery stores, restaurants and transportation

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Location

Extremely central for Shibuya Crossing, station access, shopping, and nightlife, all within a short walk. Some guests found the immediate alleys seedy or noisy late at night, though many rooms remain quiet.

Related guest reviews

8

Savannah

Oct 19, 2025

·

Stayed 4 nights

Clean rooms, very kind English speaking staff, 10 minute walk from Shibuya station. Only downside was the area near hotel was a bunch of dirty, sketchy alleyways with what seemed to be a bunch of cheap s€x hotels

4

Tony

Sep 7, 2025

·

Stayed 1 night

The broken garbage bags and filth from the bar across the street from the hotel were strewn everywhere, including the entryway to the Shibuya Hotel En. The stench was there as you entered. Other clients entered the hotel yelling and bumping walls from their clubbing and drinking until 4 AM. However, those greeting at the desk were courteous, kind, and helpful.

10

Douglas

Nov 13, 2025

·

Stayed 5 nights

Hotel location was amazing! Close to the train , Shibuya scramble, a ton of restaurants & bars. Great location .

8

Edward

Apr 4, 2025

·

Stayed 3 nights

Good location in Shibuya. Not far from Shibuya crossing and subway station. Walkable from the airport bus stop, although a little challenging with luggage because of the amount of people and small hills.

6

Ashvir

Oct 23, 2025

·

Stayed 5 nights

The location of this hotel is perfect, you’re right in the heart of everything, with shops, restaurants, and transport all within easy reach. Like many hotels in Japan, the room can feel a bit compact, especially if you have large luggage, as there isn’t much space to open your suitcases comfortably. The staff were genuinely amazing and incredibly helpful throughout my stay. Every time I had a question or needed assistance, they went out of their way to make sure everything was sorted quickly. The only downside was the Wi-Fi, which was unfortunately the weakest connection I experienced during my entire trip, hardly works. If you plan to stay here, I’d recommend ensuring you have mobile data ready, especially if you rely on a stable internet connection.

10

Graham

Apr 28, 2025

·

Stayed 3 nights

For Tokyo the room was a good size. The staff were excellent andcvery helpful. We loved the area that the hotel was in. Station and Shibuya Crossing a few minutes wslk awsy. Lots of choice of restaurants and bars nearby. We loved the little bar across the road from the hotel. We met many lovely people there whilst stitting on stools at the bar.

8

Julien

Sep 17, 2024

·

Stayed 2 nights

Nice hotel , well located . No smoking area available from the hotel . Located 5 minutes from Shibuya crossing

8

Inge

Jan 12, 2026

·

Stayed 4 nights

Good location for easy access to Shibuya shopping and transport.

6

Neil

Jun 22, 2025

·

Stayed 3 nights

Easy to get to shopping and food. A bit of a walk from the train station. Kind of hard to find the front entrance.

10

Linda

Dec 6, 2024

·

Stayed 3 nights

Great location, 1/4mi from the shibuya scramble and train station, and one street removed from the hustle and bustle of the area. Small room but comfortable beds, instant coffee and tea in room, great shower pressure and the hardest working little bidet at your service 24 hours a day! lol Very little noise from the street could be heard, and there was so much to see and do nearby. Great choice!

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Dining

No on-site breakfast or restaurant, but an in-house cafe serving pancakes is mentioned. Abundant dining, cafes, and convenience stores are steps away.

Related guest reviews

10

Petra

Mar 27, 2023

·

Stylische Einrichtung, bequeme Betten, freundliches Personal, leckere Pancakes im hausintegrierten Café!

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8

Michelle

Aug 10, 2025

·

Stayed 2 nights

The hotel is in a great location. 7 minute walk to the train station and lots of restaurants. The bathroom had glass walls but they did have blinds you could pull down. The hotel staff were happy to look after our bags on check out.

10

Douglas

Nov 13, 2025

·

Stayed 5 nights

Hotel location was amazing! Close to the train , Shibuya scramble, a ton of restaurants & bars. Great location .

8

Edward

Apr 4, 2025

·

Stayed 3 nights

Good location in Shibuya. Not far from Shibuya crossing and subway station. Walkable from the airport bus stop, although a little challenging with luggage because of the amount of people and small hills.

6

Shari

Apr 18, 2025

·

Stayed 3 nights

The neighbourhood was great, walking distance to the Shibuya station which had connections to multiple subway lines as well as the Narita Express train to the airport. There were tons of restaurants nearby and easy to get to other parts of Tokyo by subway. The hotel lobby was nice, but the room was tiny, even by Japan standards. It was the tiniest of the 3 hotels during our trip to Japan, I believe it was 100 sq feet. The room was also in need of small upgrades and although it was rather clean, it was not perfectly clean and had a bit of a damp smell to it. I read some other reviews about noise coming from the bar across the street. This bar is very noisy but luckily we were not facing the front so we did not hear any noise. This hotel does not have breakfast, nor a restaurant.

10

GABRIELA

May 30, 2025

·

Stayed 4 nights

We stayed in the best room at the hotel and found it amazing. The beds were super comfortable and the shower was excellent. Our room also had a massage chair, which we used every day after long walks in Tokyo. The hotel doesn’t offer breakfast, but there are several options just a few meters away on foot. It's located in the busiest area of Shibuya, with plenty of activities and nightlife. Very close to the Shibuya Crossing and to train and subway lines. We will definitely stay here again in future visits.

8

Kae

Jul 18, 2024

·

Stayed 1 night

交通便利で､近く飲食店がたくさんがあって、また機会があれば利用します。

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10

Nilesh

Apr 9, 2024

·

Stayed 7 nights

Good location and easy access to food and shopping, rooms are as tiny as all of them in Tokyo. Safe environment around the hotel, good for families to stay. Two supermarkets right next to the hotel for breakfast.

10

Michael

Jan 9, 2024

·

Stayed 2 nights

Comfortable rooms, easy access to Shibuya station and located in a great area with lots of food shops

10

Jo

Jul 24, 2024

·

Stayed 1 night

Great location, just a 5 minute walk to Shibuya crossing. Lovely walk past some great shops. (Had breakfast at Tullys coffee shop on the way to Shibuya and the staff were excellent and it was great value). We felt safe and the hotel was quiet. The room was reasonable size for Japan, but the air conditioning struggled with the 35 degree heat. The shower was really good. Near to 7-11. Staff were friendly and the hallway to our room had a great design. With luggage choose google maps wheelchair accessible option as we struggled a bit with a few steps and uneven walkways. You can go via the crossing and it’s much easier. Overall a nice stay. ( we had a twin room - bed was comfy and enough room to be able to have your suitcases open on the floor.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7 $346
8 $121	9 $164	10 $254	11 $254	12 $254	13 $254	14 $315
15 $192	16 $254	17 $244	18 $254	19 $244	20 $254	21 $858
22 $276	23 $179	24 $165	25 $206	26 $206	27 $216	28 $254
29 $192	30 $186

Su	Mo	Tu	We	Th	Fr	Sa
		1 $156	2 $159	3 $161	4 $207	5 $192
6 $119	7	8 $107	9 $143	10 $143	11 $182	12 $220
13 $143	14 $148	15 $132	16 $135	17 $138	18 $173	19 $234
20 $166	21 $165	22 $190	23 $199	24 $192	25 $233	26 $254
27 $243	28 $245	29 $246	30 $234	31 $356

EN Hotel Shibuya

Prices for EN Hotel Shibuya

Monthly average prices

About this property

Location

Room options

Factory Modern Comfort Twin with Sofa Bed

Factory Modern Twin

Oriental Executive Double

Factory Modern Queen Double

Cave Executive Twin

Hideout Double

Kominka Executive Twin

Japanese Modern Superior Double

Guest reviews of EN Hotel Shibuya

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about EN Hotel Shibuya

Considering this hotel for your Tokyo trip?

Prices for upcoming dates