Provident Doral At The Blue

This property has pest control issues and they are the dirtiest hotel I’ve ever been to. Hotels.com had to place me at the Elser. Please do yourself a favor and book somewhere else. This place is not worthy to be called a hotel rather a hostel or rather HOSTILE environment. The moment I walked in the first room I didn’t feel safe. They placed us in a second room and it was worse. Filth from the ceiling to the floors I ran through 2 packs of Clorox wipes that wiped brown and I showed the cleaner each time and asked her why the rooms were not cleaned and she didn’t have an answer for me. Then to make matters worse it was small ants scattered throughout the countertops and I can only imagine what was on and in the carpets. We didn’t feel safe not even a little bit. Fair warning to choose another property.

Rooms are huge with full kitchen and washer dryer. Pool is lovely. However.... so many maintenance issues.... broken tv.... broken lamps/overhead lights.... lack of toilet paper..... almost NO wifi in rooms so couldn't use my laptop..... broken room phone.....

Room not properly cleaned.

The room was great, the amount of space was amazing, the only thing was the bathroom shower knob was not working so I had to use the next shower head and the jacuzzi tub was great size but button was loose and around the bed and floor was dusty but everything else was clean.The pool was great but there was no service at the bar.

Great