Name: WoodSpring Suites Asheville - Biltmore West
Address: 40 Monte Vista Road, Acton, Asheville, North Carolina, United States of America, Asheville, Buncombe County, US
Price range: $65–$146 per night
Rating: 7.52

What guests think

At WoodSpring Suites Asheville - Biltmore West, guests highlight budget-friendly rates and basic extended-stay rooms with in-room kitchens, alongside mixed experiences with cleanliness, noticeable smoke odors, thin walls, and occasional noise from neighbors and dogs.

Kitchens are appreciated but typically come without dishes, cookware, or a coffee maker. Service ranges from helpful and accommodating to reports of rude management, wrong room assignments, and an overnight front desk closure that led to delayed or difficult check-ins. Some also mention locked or malfunctioning entry doors and loitering in the parking area. Expect a simple, budget stay with trade-offs between price and comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Reports mention locked or malfunctioning entry doors at night and designated smoking floors that some guests disliked. Several noted dog noise and loitering in the parking area.

Related guest reviews

6

Nicole

Oct 23, 2023

·

Stayed 1 night

Well I couldn’t get in for about 30 min because the doors are locked at night. No one would answer the phone so I stood outside trying to check into my room after a 16 hour work day for 30 min

2

Alex

Sep 23, 2024

·

Stayed 1 night

Front desk literally called in a “wellness check” with the police for my pregnant wife with zero reason to do so and scared the hell out of her when she was sleeping. Gave us the wrong room, there was a terrible smell in the room that was giving us a headache. I found a glade plug in in the corner that they had in the room. Once we got rid of that the old smoke and pet smell in the room was noticeable and bad. Not a good place to stay. Not safe. Drug deals in the parking lot.

2

Christa

Aug 15, 2023

·

Stayed 28 nights

Bad management, bad rooms. The bathroom door would not close, homeless people living in car in parking lot. Management smoking outside door of rhe smoke free hotel....

8

Tameaka

Jul 15, 2024

·

Stayed 1 night

Get rid of smoking and add lamps to the rooms.

8

Mark

Sep 4, 2023

·

Stayed 1 night

Everything was very good except dog in next room started howling and barking at 4:30am until I left around 8:30am . When booking room nothing about dogs alowed. Would really like my money back!!

8

Yilma

May 31, 2025

·

Stayed 2 nights

Dog bark

6

tina

May 15, 2025

·

Stayed 1 night

Other's acting like hoodlums being noisy & very dirty mouths hanging out side in or around vehicle's. Other then that i was very happy with everything else

8

Chris

Sep 1, 2025

·

Stayed 8 nights

It was very peaceful after the 1st week. I was ubder a smoking floor. The person above me used to walk and stomp so loud it would jerk me out of a sound sleep. Would hear Chairs sliding, stomping at 1 2 3 4 5 am. They didn't sleep and never sat down. So i slept 3 good night's. Week 2 bottom floor. Non smoking above me. So anyone that has stayed above me. Went to bed by 11 12pm. So i have slept ever night so peacefully. Def 4 outta 5 for how quiet it is usually all over property.. Fix electronic doors. Only a couple work and other 2 randomly. NICE employees 👍

8

Tameaka

Jun 28, 2024

·

Stayed 2 nights

I like that they have a kitchen. I do not like that there are no lamps by the bed. And the smoke floors I don't like.

4

Nichole

Jan 3, 2023

·

Stayed 2 nights

I chose this hotel because it boasted a kitchen in the room. However the kitchen does not include dishes/utensils/ pots, or even a basic coffee maker! All the common areas smell strongly of marijuana, and cigarettes. I felt sick by the second night. The walls are thin so you can hear people walking above, and noises from the next room. There was hair stuck in our washcloths from the last guest who used it. I did not see in the advertised that this is an “extended stay” hotel. It felt more like a low income apartment building rather than a nice hotel. I would not recommend staying unless you plan to move in. There are no hotel perks.

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Cleanliness

Cleanliness feedback is mixed: multiple guests found rooms very clean, while others reported lingering smoke or marijuana odors, stained bedding, hair on linens, and occasional housekeeping oversights.

Related guest reviews

6

Victor

Oct 14, 2023

·

Stayed 1 night

The property is in a convenient location but the rooms and condition of the hotel overall are showing their age. The hotel had a very strange funky odor throughout. The bedding and sheets while clean were stained.

2

Alex

Sep 23, 2024

·

Stayed 1 night

Front desk literally called in a “wellness check” with the police for my pregnant wife with zero reason to do so and scared the hell out of her when she was sleeping. Gave us the wrong room, there was a terrible smell in the room that was giving us a headache. I found a glade plug in in the corner that they had in the room. Once we got rid of that the old smoke and pet smell in the room was noticeable and bad. Not a good place to stay. Not safe. Drug deals in the parking lot.

2

Erika

Dec 15, 2022

·

Stayed 1 night

Staff are rude. Hallways smelled like cigarettes

2

Christa

Aug 15, 2023

·

Stayed 28 nights

Bad management, bad rooms. The bathroom door would not close, homeless people living in car in parking lot. Management smoking outside door of rhe smoke free hotel....

2

Thomas

Feb 20, 2023

·

Stayed 2 nights

Property was complete clickbait: online photos were not matching rooms at all. Hotel is a complete dump and stole $150 out of our trip budget. Booked a king size bed room, received a nasty stained double for me and my girlfriend. Will not return.

10

Tonya

Sep 28, 2025

·

Stayed 1 night

Hotel was very clean and kept up. Was a nice little area.

8

Michael

Mar 25, 2024

·

Stayed 1 night

Only stayed overnight but the room was pretty clean overall a little outdated staff was super accommodating they even noticed the room next to us was being a little loud so they changed our room up on check in

2

April

Jul 5, 2025

·

Stayed 1 night

This property was not one I would ever recommend. I got a smoke free room only to be told they didn’t have one and gave me a smoking room. There was no toilet paper in the room at all. There isn’t even a hook to hang a single towel. I ended up paying more than what Expedia reserved for me. The room rate was the same but an extra 30 something in taxes was added rather than the 14 in taxes Expedia gave me.

10

Blake

Sep 1, 2025

·

Stayed 4 nights

Clean quiet and worth every penny Thank you for great hospitality

4

Nichole

Jan 3, 2023

·

Stayed 2 nights

I chose this hotel because it boasted a kitchen in the room. However the kitchen does not include dishes/utensils/ pots, or even a basic coffee maker! All the common areas smell strongly of marijuana, and cigarettes. I felt sick by the second night. The walls are thin so you can hear people walking above, and noises from the next room. There was hair stuck in our washcloths from the last guest who used it. I did not see in the advertised that this is an “extended stay” hotel. It felt more like a low income apartment building rather than a nice hotel. I would not recommend staying unless you plan to move in. There are no hotel perks.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic extended-stay setups with kitchens, but several note missing in-room items like lamps and that cookware or coffee makers are not provided. Noise can be an issue due to thin walls and upstairs footsteps, and some found the decor dated or beds uncomfortable, though a few reported quiet stays.

Related guest reviews

4

Douglas

Jun 22, 2023

·

Stayed 2 nights

Was very disappointing. Very outdated

10

Emily

Sep 4, 2025

·

Stayed 2 nights

These extended stay rooms are efficient and worth the money the service was great but there is no dishes, pots or pans or silverware etc. for cooking using the kitchen

8

Michael

Mar 25, 2024

·

Stayed 1 night

Only stayed overnight but the room was pretty clean overall a little outdated staff was super accommodating they even noticed the room next to us was being a little loud so they changed our room up on check in

8

Tameaka

Jul 15, 2024

·

Stayed 1 night

Get rid of smoking and add lamps to the rooms.

2

Donna

May 25, 2023

·

Stayed 2 nights

The bed was way too soft, no support. My back hurt badly, which was not good for being on vacation. No duster around bottom of bed, unlike pics online. The chairs in the room were like dining room chairs - good to sit for an hour but uncomfortable afterwards. Furniture was cheap. When I arrived, there was no bedspread nor phone. Had to go downstairs to request as no one answered at the desk after several tries. "Telisha" (sic) did get those for me. Realized next morning there was no coffee maker. Lots of men were roaming around the parking lot in the evenings, which is a little concerning for single, older woman. Very, very disappointing stay. When I went to desk to cancel the 2nd night, which was right at 3:00, Jennifer would not give me a refund for that night. Absolutely terrible experience.

8

Mark

Sep 4, 2023

·

Stayed 1 night

Everything was very good except dog in next room started howling and barking at 4:30am until I left around 8:30am . When booking room nothing about dogs alowed. Would really like my money back!!

10

Gordon

May 18, 2025

·

Stayed 1 night

Check in was smooth, but walls were paper thin.

8

Chris

Sep 1, 2025

·

Stayed 8 nights

It was very peaceful after the 1st week. I was ubder a smoking floor. The person above me used to walk and stomp so loud it would jerk me out of a sound sleep. Would hear Chairs sliding, stomping at 1 2 3 4 5 am. They didn't sleep and never sat down. So i slept 3 good night's. Week 2 bottom floor. Non smoking above me. So anyone that has stayed above me. Went to bed by 11 12pm. So i have slept ever night so peacefully. Def 4 outta 5 for how quiet it is usually all over property.. Fix electronic doors. Only a couple work and other 2 randomly. NICE employees 👍

8

Tameaka

Jun 28, 2024

·

Stayed 2 nights

I like that they have a kitchen. I do not like that there are no lamps by the bed. And the smoke floors I don't like.

8

Rosalina

Oct 22, 2025

·

Stayed 2 nights

Quiet place

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Service

Service ranges from friendly, accommodating staff and smooth check-ins to complaints of rude management, wrong room assignments, billing issues, and a front desk that closes overnight, which caused delayed or difficult check-ins for some.

Related guest reviews

6

Nicole

Oct 23, 2023

·

Stayed 1 night

Well I couldn’t get in for about 30 min because the doors are locked at night. No one would answer the phone so I stood outside trying to check into my room after a 16 hour work day for 30 min

2

Alex

Sep 23, 2024

·

Stayed 1 night

Front desk literally called in a “wellness check” with the police for my pregnant wife with zero reason to do so and scared the hell out of her when she was sleeping. Gave us the wrong room, there was a terrible smell in the room that was giving us a headache. I found a glade plug in in the corner that they had in the room. Once we got rid of that the old smoke and pet smell in the room was noticeable and bad. Not a good place to stay. Not safe. Drug deals in the parking lot.

6

Franklin

Jul 4, 2023

·

Stayed 1 night

Was not aware the front desk was not staffed 24 hours, and check in took about 25 minutes from the time I got there, and I had to call the number 4 times before getting an answer. Thought I was not going to be able to check in.

10

James

May 22, 2025

·

Stayed 4 nights

Very nice. Look like the place was new. The staff was very nice and friendly. Not to mention that the rate was very good.

2

CHAD

Dec 10, 2022

·

Stayed 7 nights

I would recommend that nobody stay there. It was unorganized and poorly managed. I was suppose to stay there 7 days and left after 1 night. Unfortunately, I will have to pay for the full stay. I moved to another hotel which was cheaper but was much much more relaxing and professional.

8

Michael

Mar 25, 2024

·

Stayed 1 night

Only stayed overnight but the room was pretty clean overall a little outdated staff was super accommodating they even noticed the room next to us was being a little loud so they changed our room up on check in

2

April

Jul 5, 2025

·

Stayed 1 night

This property was not one I would ever recommend. I got a smoke free room only to be told they didn’t have one and gave me a smoking room. There was no toilet paper in the room at all. There isn’t even a hook to hang a single towel. I ended up paying more than what Expedia reserved for me. The room rate was the same but an extra 30 something in taxes was added rather than the 14 in taxes Expedia gave me.

10

James

Dec 26, 2025

·

Stayed 6 nights

Great price and helpful staff

2

Jerry

Aug 18, 2022

·

Stayed 7 nights

The people that run this place were really rude and nasty. I wouldn’t recommend anybody especially of color stay at this place. They love to charge you for things that should already come with the room.

10

Hannah

Jul 7, 2022

·

Stayed 3 nights

Miranda had great customer service beds were soft and awesome I enjoyed it all

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Location

The location is described as convenient and in a decent area by some, while others reported loitering or safety concerns around the parking lot.

Related guest reviews

6

Victor

Oct 14, 2023

·

Stayed 1 night

The property is in a convenient location but the rooms and condition of the hotel overall are showing their age. The hotel had a very strange funky odor throughout. The bedding and sheets while clean were stained.

2

Alex

Sep 23, 2024

·

Stayed 1 night

Front desk literally called in a “wellness check” with the police for my pregnant wife with zero reason to do so and scared the hell out of her when she was sleeping. Gave us the wrong room, there was a terrible smell in the room that was giving us a headache. I found a glade plug in in the corner that they had in the room. Once we got rid of that the old smoke and pet smell in the room was noticeable and bad. Not a good place to stay. Not safe. Drug deals in the parking lot.

2

Christa

Aug 15, 2023

·

Stayed 28 nights

Bad management, bad rooms. The bathroom door would not close, homeless people living in car in parking lot. Management smoking outside door of rhe smoke free hotel....

10

Tonya

Sep 28, 2025

·

Stayed 1 night

Hotel was very clean and kept up. Was a nice little area.

6

tina

May 15, 2025

·

Stayed 1 night

Other's acting like hoodlums being noisy & very dirty mouths hanging out side in or around vehicle's. Other then that i was very happy with everything else

10

Blake

Sep 1, 2025

·

Stayed 4 nights

Clean quiet and worth every penny Thank you for great hospitality

8

Rosalina

Oct 22, 2025

·

Stayed 2 nights

Quiet place

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Dining

Not enough information in reviews.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$71
February	$70
March	$73
April	$79
May	$78
June	$81
July	$83
August	$79
September	$74
October	$89
November	$77
December	$75

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $68	16 $69	17 $69	18	19
20 $70	21 $68	22 $70	23 $65	24 $69	25 $97	26 $102
27 $65	28 $69	29 $69	30 $69

Su	Mo	Tu	We	Th	Fr	Sa
				1 $70	2 $103	3 $98
4 $78	5 $73	6 $78	7 $79	8 $78	9 $137	10 $138
11 $73	12 $74	13 $74	14 $79	15 $79	16 $146	17 $140
18 $79	19 $78	20 $78	21 $78	22 $79	23 $138	24 $138
25 $83	26 $79	27 $79	28 $78	29 $83	30 $108	31 $108

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible, Smoking (Accessible Tub)

Suite, 1 Queen Bed

Suite, 2 Queen Beds, Smoking

Suite, 1 Queen Bed, Smoking

Suite, 2 Queen Beds

Suite, 1 Queen Bed, Accessible

Suite, 2 Queen Beds, Accessible

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about WoodSpring Suites Asheville - Biltmore West

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Prices for upcoming dates