Hotel La Casona Real
From
$54
/ night
Select dates to see prices and availability
From
$54
/ night
About this property
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access and concierge services.
Amenities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include express check-out, a 24-hour front desk, and luggage storage.
Rooms
Make yourself at home in one of the 14 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and ceiling fans, and housekeeping is provided daily.
Location
A stay at Hotel La Casona Real places you in the heart of Cozumel, within a 10-minute walk of Cozumel Maritime Terminal and "Benito Juarez" Municipal Market. This hotel is 15.7 mi (25.2 km) from Xcaret Eco Theme Park and 19.1 mi (30.8 km) from Quinta Avenida.
What's nearby
"Benito Juarez" Municipal Market(0.1 miles)
San Miguel Church(0.2 miles)
Central Plaza(0.3 miles)
Benito Juarez Park(0.3 miles)
Cozumel Maritime Terminal(0.4 miles)
Cozumel Fiscal Pier Ferry Terminal(0.5 miles)
Malecon San Miguel(0.5 miles)
Museo de la Isla de Cozumel(0.5 miles)
Cozumel Museum(0.5 miles)
Los Cinco Soles(0.6 miles)
Rafael E Melgar Statue(0.7 miles)
Punta Langosta Cruise Terminal(0.8 miles)
Plaza Punta Langosta(0.8 miles)
Maya Heritage Monument(0.8 miles)
Palacio Municipal(1.1 miles)
The preferred airport for Hotel La Casona Real is Cozumel Intl. Airport (CZM)(1.4 miles)
Swimming pool
Non-Smoking Rooms
Tour Desk
Housekeeping
Safe-Deposit Box
Pool Outdoor
Location
Avenida Juarez, 501, San Miguel, Quintana Roo, Mexico
"Benito Juarez" Municipal Market (0.1 miles)
San Miguel Church (0.2 miles)
Central Plaza (0.3 miles)
Benito Juarez Park (0.3 miles)
Cozumel Maritime Terminal (0.4 miles)
Cozumel Fiscal Pier Ferry Terminal (0.5 miles)
Room options
11
Standard Double Room, 2 Queen Beds
Room details
2 Queen Beds
Sleeps 4
323 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
13
Standard Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
323 ft²
Air ConditioningWi-Fi (Free)Sofa Bed
15
Superior Room, 1 King Bed with Sofa Bed
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
538 ft²
Air ConditioningWi-Fi (Free)Kitchenette
10
Junior Suite, Kitchenette
Room details
2 Queen Beds
Sleeps 4
322 ft²
Air ConditioningWi-Fi (Free)Kitchenette
Guest reviews of Hotel La Casona Real
8.1
Very good
Based on 306 verified reviews
Who stays here?
Business
4%
Couple
49%
Family
21%
Group
13%
Solo
11%
What guests think
AI-generated summary based on recent guest reviews
At Hotel La Casona Real, travelers praise the friendly, accommodating staff and value-oriented rates, a walkable location near the ferry and restaurants, but recurring downsides include late-night bar noise and some dated features or inconsistent maintenance.
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What guests think
At Hotel La Casona Real, travelers praise the friendly, accommodating staff and value-oriented rates, a walkable location near the ferry and restaurants, but recurring downsides include late-night bar noise and some dated features or inconsistent maintenance.
Guests like the small pool and courtyard, and many enjoy the made-to-order breakfast served poolside. Rooms are basic with local art; some include fridges, and bedding comfort varies. Expect a good-value base in a lively area.
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AI-generated summary based on recent guest reviews
Facilities
A small pool and courtyard are widely appreciated; beyond that, amenities are limited. Occasional renovation or construction work in the courtyard has caused noise at times.
Related guest reviews
10
Lesley
Mar 1, 2023
·
Stayed 1 night
Friendly, clean, beautiful pool and courtyard, nice breakfast, friendly cats
Friendly, clean, beautiful pool and courtyard, nice breakfast, friendly cats
10
France
Jan 26, 2023
·
Stayed 1 night
Belle piscine, propre et surtout il y a vraiment le tri des dechets! Vraiment eco responsable Légèrement bruyant mais dans ce secteur cest juste normal Je le recommande
Belle piscine, propre et surtout il y a vraiment le tri des dechets! Vraiment eco responsable Légèrement bruyant mais dans ce secteur cest juste normal Je le recommande
10
David
Sep 21, 2023
·
Stayed 6 nights
La Casona Real was a great place to stay! Fairly close to the city center and right around the corner from a couple of grocery stores. The breakfast by the pool was a perfect way to start the day! Recommend asking for an inside facing room as the bar across the street plays loud music pretty late and from an interior room you can't hardly hear it. Tha ladies who work there a very pleasent and accommodating! Highly recommend!
La Casona Real was a great place to stay! Fairly close to the city center and right around the corner from a couple of grocery stores. The breakfast by the pool was a perfect way to start the day! Recommend asking for an inside facing room as the bar across the street plays loud music pretty late and from an interior room you can't hardly hear it. Tha ladies who work there a very pleasent and accommodating! Highly recommend!
10
esteban
Dec 15, 2021
·
Stayed 1 night
Muy recomendable, cerca del centro, un buen desayuno, muy linda piscina, nosotros solo estuvimos una noche, pero no tenemos nada que decir, 10 puntos todo!!!
Muy recomendable, cerca del centro, un buen desayuno, muy linda piscina, nosotros solo estuvimos una noche, pero no tenemos nada que decir, 10 puntos todo!!!
8
Timothy D.
Dec 16, 2024
·
Stayed 3 nights
The staff was great. Ours was one of 2 or 3 rooms rented in the hotel. We got a nice room with a king bed and refrigerator on the inner courtyard. Thank goodness, the outer rooms would have been too noisy. The staff was great in finding us 2 pillows without feathers, however it would have been great to have a few more pillows in the king bed. The pool and pool area was nice. However, they were building a new stairway and the little time we wanted to use the pool the worker was too noisy grinding the cement block for us to enjoy it. I was dramatically plugging my ears in hopes they would have him take a break, but no luck. We will go back. It was a good value to enjoy downtown after a scuba trip on the south end of the island. We love so many restaurants in St. Miguel. It was fun.
The staff was great. Ours was one of 2 or 3 rooms rented in the hotel. We got a nice room with a king bed and refrigerator on the inner courtyard. Thank goodness, the outer rooms would have been too noisy. The staff was great in finding us 2 pillows without feathers, however it would have been great to have a few more pillows in the king bed. The pool and pool area was nice. However, they were building a new stairway and the little time we wanted to use the pool the worker was too noisy grinding the cement block for us to enjoy it. I was dramatically plugging my ears in hopes they would have him take a break, but no luck. We will go back. It was a good value to enjoy downtown after a scuba trip on the south end of the island. We love so many restaurants in St. Miguel. It was fun.
8
MARK
Mar 17, 2023
·
Stayed 1 night
I booked a room for one night after having a nightmare with my Airbnb. I requested an early check-in and my room was ready 2 hours early. I was upgraded to another room that was ready rather than having to wait for the room I paid for. The front desk clerk was very friendly and helpful. The next morning I ate a complimentary breakfast which was much better than I was expecting. Choice of eggs and a protein with orange juice and a full pitcher of coffee left on the table. The server was friendly and efficient. The only negatives I have is the toilet was placed in a very narrow alcove and the floor around the toilet wasn’t especially clean. There was a dresser that doubled as a tv stand that had a caved in broken drawer. The biggest negative was a bar across the street that was blasting music at a ridiculous unnecessary volume in the evening. I was watching Netflix on my phone, had a loud ceiling fan plus the a/c and I couldn’t even hear it until I stepped out in the hall to take photos for my review. The music was so loud you would of thought there was a band with massive amplifiers in the lobby. Back into my room which was a third of the way down the hall, in the back, facing the pool and the music was amazingly muffled. The doors are heavy and thick. You definitely want a pool facing room at least halfway down the hall. The hotel is decorated with interesting, local art that adds to the personality of the hotel. I would stay here again if I was guaranteed a room in the back.
I booked a room for one night after having a nightmare with my Airbnb. I requested an early check-in and my room was ready 2 hours early. I was upgraded to another room that was ready rather than having to wait for the room I paid for. The front desk clerk was very friendly and helpful. The next morning I ate a complimentary breakfast which was much better than I was expecting. Choice of eggs and a protein with orange juice and a full pitcher of coffee left on the table. The server was friendly and efficient. The only negatives I have is the toilet was placed in a very narrow alcove and the floor around the toilet wasn’t especially clean. There was a dresser that doubled as a tv stand that had a caved in broken drawer. The biggest negative was a bar across the street that was blasting music at a ridiculous unnecessary volume in the evening. I was watching Netflix on my phone, had a loud ceiling fan plus the a/c and I couldn’t even hear it until I stepped out in the hall to take photos for my review. The music was so loud you would of thought there was a band with massive amplifiers in the lobby. Back into my room which was a third of the way down the hall, in the back, facing the pool and the music was amazingly muffled. The doors are heavy and thick. You definitely want a pool facing room at least halfway down the hall. The hotel is decorated with interesting, local art that adds to the personality of the hotel. I would stay here again if I was guaranteed a room in the back.
6
Dina
Dec 17, 2024
·
Stayed 2 nights
The hotel is funky as one would expect from the photos. It looks like they are undergoing some renovations in the courtyard area. If you get a room facing 25th, the Cantina across is very loud until the wee hours of the morning. The bed and pillows were quite hard. The room was clean and the shower pressure was OK.
The hotel is funky as one would expect from the photos. It looks like they are undergoing some renovations in the courtyard area. If you get a room facing 25th, the Cantina across is very loud until the wee hours of the morning. The bed and pillows were quite hard. The room was clean and the shower pressure was OK.
10
Jeffrey
Oct 20, 2023
·
Stayed 4 nights
A nice place to stay near town but not in town. They have a nice pool out back.
A nice place to stay near town but not in town. They have a nice pool out back.
8
Zalán
Jul 9, 2023
·
Stayed 7 nights
It's a small boutique hotel, aside from the pool, nit much to its name. The rooms are all right, comfortable enough, even if some of the fittings are worn and loose (they did get fixed when I pointed them out, though). The bar across the corner is a little loud, can be heard throughout the hotel at night, but if you're tired enough, it won't make you lose sleep. Power sockets are a little awkwardly placed, but an extension cord makes quick work of these. Staff was super friendly, they didn't mind my early breakfast, and even managed to get a lost item to me at the airport in time for my flight! Overall, you get what you pay for, but this place is well-worth its price point.
It's a small boutique hotel, aside from the pool, nit much to its name. The rooms are all right, comfortable enough, even if some of the fittings are worn and loose (they did get fixed when I pointed them out, though). The bar across the corner is a little loud, can be heard throughout the hotel at night, but if you're tired enough, it won't make you lose sleep. Power sockets are a little awkwardly placed, but an extension cord makes quick work of these. Staff was super friendly, they didn't mind my early breakfast, and even managed to get a lost item to me at the airport in time for my flight! Overall, you get what you pay for, but this place is well-worth its price point.
8
Edith
Nov 22, 2022
·
Stayed 2 nights
La atención del personal es excelente, la señora de la cocina es un amor. En recepción casi siempre veras 2 gatos. El agua de la alberca esta muy fria
La atención del personal es excelente, la señora de la cocina es un amor. En recepción casi siempre veras 2 gatos. El agua de la alberca esta muy fria
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AI-generated summary based on recent guest reviews
Cleanliness
Most guests report clean rooms and common areas, but a few note issues like dirty bathroom floors, pests, and worn fixtures.
Related guest reviews
8
janet
Mar 18, 2024
·
Stayed 3 nights
Beds were comfy, and the room was clean. It’s a short walk from the centre but we were happy to be away from the noise. It had a fridge which was so useful but no safe. They did offer a safe in reception. Our door’s handle was so dodgy and found it difficult to lock/open. Didn’t feel safe to be honest but nothing happened.
Beds were comfy, and the room was clean. It’s a short walk from the centre but we were happy to be away from the noise. It had a fridge which was so useful but no safe. They did offer a safe in reception. Our door’s handle was so dodgy and found it difficult to lock/open. Didn’t feel safe to be honest but nothing happened.
10
Guadalupe
Jan 5, 2023
·
Stayed 1 night
excellent customer service very clean and fresh
excellent customer service very clean and fresh
2
Daniel
Jan 3, 2024
·
Stayed 3 nights
Pésimo servicio,, lugar sumamente sucio, parece motel de paso, jamás regresaría
Pésimo servicio,, lugar sumamente sucio, parece motel de paso, jamás regresaría
8
Peter
Nov 30, 2023
·
Stayed 16 nights
Was very clean and close to everything. The staff were like family. Its location lets you enjoy real cozumel not five star all inclusives
Was very clean and close to everything. The staff were like family. Its location lets you enjoy real cozumel not five star all inclusives
10
Stephen
Feb 21, 2023
·
Stayed 21 nights
Staff were excellent and hotel was very clean
Staff were excellent and hotel was very clean
10
Tanya Nichole
Feb 19, 2023
·
Stayed 3 nights
This is my second time staying here. Every time i come to cozumel i will stay here! The staff are friendly and helpful. The location is near everything. My room is clean and everything works! I feel safe and i definitely will return! Thank ALL OF YOU
This is my second time staying here. Every time i come to cozumel i will stay here! The staff are friendly and helpful. The location is near everything. My room is clean and everything works! I feel safe and i definitely will return! Thank ALL OF YOU
10
Maggie
Mar 10, 2023
·
Stayed 8 nights
Five minutes from the airport, and a ten-minute walk to the pier. Staff is very friendly, and there’s a great vibe—the two very lazy cats just casually chilling on the reception desk, for instance. We had the large suite, which was fantastic—big kitchen with toaster oven, microwave, blender, coffee machine, etc. Dining table that easily doubles as a work station if you need to be available. Clean, quiet, bright, AC. We’ll definitely stay here again in our next trip.
Five minutes from the airport, and a ten-minute walk to the pier. Staff is very friendly, and there’s a great vibe—the two very lazy cats just casually chilling on the reception desk, for instance. We had the large suite, which was fantastic—big kitchen with toaster oven, microwave, blender, coffee machine, etc. Dining table that easily doubles as a work station if you need to be available. Clean, quiet, bright, AC. We’ll definitely stay here again in our next trip.
8
MARK
Mar 17, 2023
·
Stayed 1 night
I booked a room for one night after having a nightmare with my Airbnb. I requested an early check-in and my room was ready 2 hours early. I was upgraded to another room that was ready rather than having to wait for the room I paid for. The front desk clerk was very friendly and helpful. The next morning I ate a complimentary breakfast which was much better than I was expecting. Choice of eggs and a protein with orange juice and a full pitcher of coffee left on the table. The server was friendly and efficient. The only negatives I have is the toilet was placed in a very narrow alcove and the floor around the toilet wasn’t especially clean. There was a dresser that doubled as a tv stand that had a caved in broken drawer. The biggest negative was a bar across the street that was blasting music at a ridiculous unnecessary volume in the evening. I was watching Netflix on my phone, had a loud ceiling fan plus the a/c and I couldn’t even hear it until I stepped out in the hall to take photos for my review. The music was so loud you would of thought there was a band with massive amplifiers in the lobby. Back into my room which was a third of the way down the hall, in the back, facing the pool and the music was amazingly muffled. The doors are heavy and thick. You definitely want a pool facing room at least halfway down the hall. The hotel is decorated with interesting, local art that adds to the personality of the hotel. I would stay here again if I was guaranteed a room in the back.
I booked a room for one night after having a nightmare with my Airbnb. I requested an early check-in and my room was ready 2 hours early. I was upgraded to another room that was ready rather than having to wait for the room I paid for. The front desk clerk was very friendly and helpful. The next morning I ate a complimentary breakfast which was much better than I was expecting. Choice of eggs and a protein with orange juice and a full pitcher of coffee left on the table. The server was friendly and efficient. The only negatives I have is the toilet was placed in a very narrow alcove and the floor around the toilet wasn’t especially clean. There was a dresser that doubled as a tv stand that had a caved in broken drawer. The biggest negative was a bar across the street that was blasting music at a ridiculous unnecessary volume in the evening. I was watching Netflix on my phone, had a loud ceiling fan plus the a/c and I couldn’t even hear it until I stepped out in the hall to take photos for my review. The music was so loud you would of thought there was a band with massive amplifiers in the lobby. Back into my room which was a third of the way down the hall, in the back, facing the pool and the music was amazingly muffled. The doors are heavy and thick. You definitely want a pool facing room at least halfway down the hall. The hotel is decorated with interesting, local art that adds to the personality of the hotel. I would stay here again if I was guaranteed a room in the back.
6
Dina
Dec 17, 2024
·
Stayed 2 nights
The hotel is funky as one would expect from the photos. It looks like they are undergoing some renovations in the courtyard area. If you get a room facing 25th, the Cantina across is very loud until the wee hours of the morning. The bed and pillows were quite hard. The room was clean and the shower pressure was OK.
The hotel is funky as one would expect from the photos. It looks like they are undergoing some renovations in the courtyard area. If you get a room facing 25th, the Cantina across is very loud until the wee hours of the morning. The bed and pillows were quite hard. The room was clean and the shower pressure was OK.
6
Sonia
Jan 1, 2022
·
Stayed 3 nights
O quarto é horrível, tinha barata e varias lacraias (uma estava escondida nos lençóis da cama!!!). O que salvou foi a área do café da manhã, ao lado da piscina.
O quarto é horrível, tinha barata e varias lacraias (uma estava escondida nos lençóis da cama!!!). O que salvou foi a área do café da manhã, ao lado da piscina.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are basic and functional, some with fridges or larger suites; decor features local art and fittings can be a bit worn. Noise affects street-facing rooms, while interior/pool-facing rooms are much quieter; bedding comfort varies.
Related guest reviews
8
janet
Mar 18, 2024
·
Stayed 3 nights
Beds were comfy, and the room was clean. It’s a short walk from the centre but we were happy to be away from the noise. It had a fridge which was so useful but no safe. They did offer a safe in reception. Our door’s handle was so dodgy and found it difficult to lock/open. Didn’t feel safe to be honest but nothing happened.
Beds were comfy, and the room was clean. It’s a short walk from the centre but we were happy to be away from the noise. It had a fridge which was so useful but no safe. They did offer a safe in reception. Our door’s handle was so dodgy and found it difficult to lock/open. Didn’t feel safe to be honest but nothing happened.
10
Leo and Inna
Feb 3, 2023
·
Stayed 2 nights
Excellent service for the price. Very friendly staff. Beautiful pictures on the walls everywhere. Noisy (because of some bar near) but we were too tired.
Excellent service for the price. Very friendly staff. Beautiful pictures on the walls everywhere. Noisy (because of some bar near) but we were too tired.
10
Robert
Jun 7, 2023
·
Stayed 3 nights
This hotel was a great find. The room was clean, spacious, updated and the price was great. The breakfast area by the pool was a wonderful way to start the day. All the staff was friendly and helpful. Only a few blocks away from the ferry with a grocery store right around the corner.
This hotel was a great find. The room was clean, spacious, updated and the price was great. The breakfast area by the pool was a wonderful way to start the day. All the staff was friendly and helpful. Only a few blocks away from the ferry with a grocery store right around the corner.
10
David
Sep 21, 2023
·
Stayed 6 nights
La Casona Real was a great place to stay! Fairly close to the city center and right around the corner from a couple of grocery stores. The breakfast by the pool was a perfect way to start the day! Recommend asking for an inside facing room as the bar across the street plays loud music pretty late and from an interior room you can't hardly hear it. Tha ladies who work there a very pleasent and accommodating! Highly recommend!
La Casona Real was a great place to stay! Fairly close to the city center and right around the corner from a couple of grocery stores. The breakfast by the pool was a perfect way to start the day! Recommend asking for an inside facing room as the bar across the street plays loud music pretty late and from an interior room you can't hardly hear it. Tha ladies who work there a very pleasent and accommodating! Highly recommend!
10
Maggie
Mar 10, 2023
·
Stayed 8 nights
Five minutes from the airport, and a ten-minute walk to the pier. Staff is very friendly, and there’s a great vibe—the two very lazy cats just casually chilling on the reception desk, for instance. We had the large suite, which was fantastic—big kitchen with toaster oven, microwave, blender, coffee machine, etc. Dining table that easily doubles as a work station if you need to be available. Clean, quiet, bright, AC. We’ll definitely stay here again in our next trip.
Five minutes from the airport, and a ten-minute walk to the pier. Staff is very friendly, and there’s a great vibe—the two very lazy cats just casually chilling on the reception desk, for instance. We had the large suite, which was fantastic—big kitchen with toaster oven, microwave, blender, coffee machine, etc. Dining table that easily doubles as a work station if you need to be available. Clean, quiet, bright, AC. We’ll definitely stay here again in our next trip.
8
Timothy D.
Dec 16, 2024
·
Stayed 3 nights
The staff was great. Ours was one of 2 or 3 rooms rented in the hotel. We got a nice room with a king bed and refrigerator on the inner courtyard. Thank goodness, the outer rooms would have been too noisy. The staff was great in finding us 2 pillows without feathers, however it would have been great to have a few more pillows in the king bed. The pool and pool area was nice. However, they were building a new stairway and the little time we wanted to use the pool the worker was too noisy grinding the cement block for us to enjoy it. I was dramatically plugging my ears in hopes they would have him take a break, but no luck. We will go back. It was a good value to enjoy downtown after a scuba trip on the south end of the island. We love so many restaurants in St. Miguel. It was fun.
The staff was great. Ours was one of 2 or 3 rooms rented in the hotel. We got a nice room with a king bed and refrigerator on the inner courtyard. Thank goodness, the outer rooms would have been too noisy. The staff was great in finding us 2 pillows without feathers, however it would have been great to have a few more pillows in the king bed. The pool and pool area was nice. However, they were building a new stairway and the little time we wanted to use the pool the worker was too noisy grinding the cement block for us to enjoy it. I was dramatically plugging my ears in hopes they would have him take a break, but no luck. We will go back. It was a good value to enjoy downtown after a scuba trip on the south end of the island. We love so many restaurants in St. Miguel. It was fun.
8
MARK
Mar 17, 2023
·
Stayed 1 night
I booked a room for one night after having a nightmare with my Airbnb. I requested an early check-in and my room was ready 2 hours early. I was upgraded to another room that was ready rather than having to wait for the room I paid for. The front desk clerk was very friendly and helpful. The next morning I ate a complimentary breakfast which was much better than I was expecting. Choice of eggs and a protein with orange juice and a full pitcher of coffee left on the table. The server was friendly and efficient. The only negatives I have is the toilet was placed in a very narrow alcove and the floor around the toilet wasn’t especially clean. There was a dresser that doubled as a tv stand that had a caved in broken drawer. The biggest negative was a bar across the street that was blasting music at a ridiculous unnecessary volume in the evening. I was watching Netflix on my phone, had a loud ceiling fan plus the a/c and I couldn’t even hear it until I stepped out in the hall to take photos for my review. The music was so loud you would of thought there was a band with massive amplifiers in the lobby. Back into my room which was a third of the way down the hall, in the back, facing the pool and the music was amazingly muffled. The doors are heavy and thick. You definitely want a pool facing room at least halfway down the hall. The hotel is decorated with interesting, local art that adds to the personality of the hotel. I would stay here again if I was guaranteed a room in the back.
I booked a room for one night after having a nightmare with my Airbnb. I requested an early check-in and my room was ready 2 hours early. I was upgraded to another room that was ready rather than having to wait for the room I paid for. The front desk clerk was very friendly and helpful. The next morning I ate a complimentary breakfast which was much better than I was expecting. Choice of eggs and a protein with orange juice and a full pitcher of coffee left on the table. The server was friendly and efficient. The only negatives I have is the toilet was placed in a very narrow alcove and the floor around the toilet wasn’t especially clean. There was a dresser that doubled as a tv stand that had a caved in broken drawer. The biggest negative was a bar across the street that was blasting music at a ridiculous unnecessary volume in the evening. I was watching Netflix on my phone, had a loud ceiling fan plus the a/c and I couldn’t even hear it until I stepped out in the hall to take photos for my review. The music was so loud you would of thought there was a band with massive amplifiers in the lobby. Back into my room which was a third of the way down the hall, in the back, facing the pool and the music was amazingly muffled. The doors are heavy and thick. You definitely want a pool facing room at least halfway down the hall. The hotel is decorated with interesting, local art that adds to the personality of the hotel. I would stay here again if I was guaranteed a room in the back.
6
Dina
Dec 17, 2024
·
Stayed 2 nights
The hotel is funky as one would expect from the photos. It looks like they are undergoing some renovations in the courtyard area. If you get a room facing 25th, the Cantina across is very loud until the wee hours of the morning. The bed and pillows were quite hard. The room was clean and the shower pressure was OK.
The hotel is funky as one would expect from the photos. It looks like they are undergoing some renovations in the courtyard area. If you get a room facing 25th, the Cantina across is very loud until the wee hours of the morning. The bed and pillows were quite hard. The room was clean and the shower pressure was OK.
8
Zalán
Jul 9, 2023
·
Stayed 7 nights
It's a small boutique hotel, aside from the pool, nit much to its name. The rooms are all right, comfortable enough, even if some of the fittings are worn and loose (they did get fixed when I pointed them out, though). The bar across the corner is a little loud, can be heard throughout the hotel at night, but if you're tired enough, it won't make you lose sleep. Power sockets are a little awkwardly placed, but an extension cord makes quick work of these. Staff was super friendly, they didn't mind my early breakfast, and even managed to get a lost item to me at the airport in time for my flight! Overall, you get what you pay for, but this place is well-worth its price point.
It's a small boutique hotel, aside from the pool, nit much to its name. The rooms are all right, comfortable enough, even if some of the fittings are worn and loose (they did get fixed when I pointed them out, though). The bar across the corner is a little loud, can be heard throughout the hotel at night, but if you're tired enough, it won't make you lose sleep. Power sockets are a little awkwardly placed, but an extension cord makes quick work of these. Staff was super friendly, they didn't mind my early breakfast, and even managed to get a lost item to me at the airport in time for my flight! Overall, you get what you pay for, but this place is well-worth its price point.
10
Mark
May 3, 2023
·
Stayed 5 nights
The staff are friendly. I would have liked a comfortable chair or two in the room and more dishes such as bowls and glasses
The staff are friendly. I would have liked a comfortable chair or two in the room and more dishes such as bowls and glasses
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AI-generated summary based on recent guest reviews
Service
Service is consistently praised as friendly, helpful, and accommodating, with examples of early check-in, upgrades, special requests, and even returning a lost item to the airport. Guests frequently feel welcomed.
Related guest reviews
10
Jose
Jan 22, 2025
·
Stayed 3 nights
A great property off the main strip, at a very reasonable price. And, walking distance to supermarket, restaurants, and other amenities, though nothing fancy. The staff is first class.
A great property off the main strip, at a very reasonable price. And, walking distance to supermarket, restaurants, and other amenities, though nothing fancy. The staff is first class.
10
Israel
Apr 9, 2023
·
Stayed 3 nights
I found staff friendly. I asked for dining options and was advised of a number of places around the hotel. The Elektra store was 1 block away, so I was able to exchange money from the Azteca cashier. Room was comfortable for my 3 night stay.
I found staff friendly. I asked for dining options and was advised of a number of places around the hotel. The Elektra store was 1 block away, so I was able to exchange money from the Azteca cashier. Room was comfortable for my 3 night stay.
10
Tanya
Dec 16, 2022
·
Stayed 19,341 nights
I’m terrible with names because I did not remember everyone’s name. But I want to start off by saying there were two gentlemen that work the front Desk the three days I stayed both were extremely nice and helpful. There was a lady that cooked the breakfast and some of the housekeeping ladies they all were very nice. I felt like family to the point when I left I was giving the housekeeping ladies hugs. Now that’s out the way😊… The hotel is right in the middle of downtown you’re close to restaurants shopping everything. I felt very safe. My room was very clean and everything worked as it should AC shower TV refrigerator. The breakfast was very decent something to get you started for your day. I’m definitely returning. I want to say thank you to everyone that I encountered during my stay here you all were amazing😘😘😘
I’m terrible with names because I did not remember everyone’s name. But I want to start off by saying there were two gentlemen that work the front Desk the three days I stayed both were extremely nice and helpful. There was a lady that cooked the breakfast and some of the housekeeping ladies they all were very nice. I felt like family to the point when I left I was giving the housekeeping ladies hugs. Now that’s out the way😊… The hotel is right in the middle of downtown you’re close to restaurants shopping everything. I felt very safe. My room was very clean and everything worked as it should AC shower TV refrigerator. The breakfast was very decent something to get you started for your day. I’m definitely returning. I want to say thank you to everyone that I encountered during my stay here you all were amazing😘😘😘
10
Jan
Apr 12, 2023
·
Stayed 2 nights
I had some special needs due to a medical condition, and the staff was VERY accommodating and friendly.
I had some special needs due to a medical condition, and the staff was VERY accommodating and friendly.
10
Tanya Nichole
Feb 19, 2023
·
Stayed 3 nights
This is my second time staying here. Every time i come to cozumel i will stay here! The staff are friendly and helpful. The location is near everything. My room is clean and everything works! I feel safe and i definitely will return! Thank ALL OF YOU
This is my second time staying here. Every time i come to cozumel i will stay here! The staff are friendly and helpful. The location is near everything. My room is clean and everything works! I feel safe and i definitely will return! Thank ALL OF YOU
10
Maggie
Mar 10, 2023
·
Stayed 8 nights
Five minutes from the airport, and a ten-minute walk to the pier. Staff is very friendly, and there’s a great vibe—the two very lazy cats just casually chilling on the reception desk, for instance. We had the large suite, which was fantastic—big kitchen with toaster oven, microwave, blender, coffee machine, etc. Dining table that easily doubles as a work station if you need to be available. Clean, quiet, bright, AC. We’ll definitely stay here again in our next trip.
Five minutes from the airport, and a ten-minute walk to the pier. Staff is very friendly, and there’s a great vibe—the two very lazy cats just casually chilling on the reception desk, for instance. We had the large suite, which was fantastic—big kitchen with toaster oven, microwave, blender, coffee machine, etc. Dining table that easily doubles as a work station if you need to be available. Clean, quiet, bright, AC. We’ll definitely stay here again in our next trip.
8
Timothy D.
Dec 16, 2024
·
Stayed 3 nights
The staff was great. Ours was one of 2 or 3 rooms rented in the hotel. We got a nice room with a king bed and refrigerator on the inner courtyard. Thank goodness, the outer rooms would have been too noisy. The staff was great in finding us 2 pillows without feathers, however it would have been great to have a few more pillows in the king bed. The pool and pool area was nice. However, they were building a new stairway and the little time we wanted to use the pool the worker was too noisy grinding the cement block for us to enjoy it. I was dramatically plugging my ears in hopes they would have him take a break, but no luck. We will go back. It was a good value to enjoy downtown after a scuba trip on the south end of the island. We love so many restaurants in St. Miguel. It was fun.
The staff was great. Ours was one of 2 or 3 rooms rented in the hotel. We got a nice room with a king bed and refrigerator on the inner courtyard. Thank goodness, the outer rooms would have been too noisy. The staff was great in finding us 2 pillows without feathers, however it would have been great to have a few more pillows in the king bed. The pool and pool area was nice. However, they were building a new stairway and the little time we wanted to use the pool the worker was too noisy grinding the cement block for us to enjoy it. I was dramatically plugging my ears in hopes they would have him take a break, but no luck. We will go back. It was a good value to enjoy downtown after a scuba trip on the south end of the island. We love so many restaurants in St. Miguel. It was fun.
8
MARK
Mar 17, 2023
·
Stayed 1 night
I booked a room for one night after having a nightmare with my Airbnb. I requested an early check-in and my room was ready 2 hours early. I was upgraded to another room that was ready rather than having to wait for the room I paid for. The front desk clerk was very friendly and helpful. The next morning I ate a complimentary breakfast which was much better than I was expecting. Choice of eggs and a protein with orange juice and a full pitcher of coffee left on the table. The server was friendly and efficient. The only negatives I have is the toilet was placed in a very narrow alcove and the floor around the toilet wasn’t especially clean. There was a dresser that doubled as a tv stand that had a caved in broken drawer. The biggest negative was a bar across the street that was blasting music at a ridiculous unnecessary volume in the evening. I was watching Netflix on my phone, had a loud ceiling fan plus the a/c and I couldn’t even hear it until I stepped out in the hall to take photos for my review. The music was so loud you would of thought there was a band with massive amplifiers in the lobby. Back into my room which was a third of the way down the hall, in the back, facing the pool and the music was amazingly muffled. The doors are heavy and thick. You definitely want a pool facing room at least halfway down the hall. The hotel is decorated with interesting, local art that adds to the personality of the hotel. I would stay here again if I was guaranteed a room in the back.
I booked a room for one night after having a nightmare with my Airbnb. I requested an early check-in and my room was ready 2 hours early. I was upgraded to another room that was ready rather than having to wait for the room I paid for. The front desk clerk was very friendly and helpful. The next morning I ate a complimentary breakfast which was much better than I was expecting. Choice of eggs and a protein with orange juice and a full pitcher of coffee left on the table. The server was friendly and efficient. The only negatives I have is the toilet was placed in a very narrow alcove and the floor around the toilet wasn’t especially clean. There was a dresser that doubled as a tv stand that had a caved in broken drawer. The biggest negative was a bar across the street that was blasting music at a ridiculous unnecessary volume in the evening. I was watching Netflix on my phone, had a loud ceiling fan plus the a/c and I couldn’t even hear it until I stepped out in the hall to take photos for my review. The music was so loud you would of thought there was a band with massive amplifiers in the lobby. Back into my room which was a third of the way down the hall, in the back, facing the pool and the music was amazingly muffled. The doors are heavy and thick. You definitely want a pool facing room at least halfway down the hall. The hotel is decorated with interesting, local art that adds to the personality of the hotel. I would stay here again if I was guaranteed a room in the back.
10
Mark
Apr 19, 2023
·
Stayed 2 nights
Great staff. Everyone we interacted with was extremely nice. Great location a few blocks away from tourist area, but easily walkable to ferry, cruise ship dock, and many restaurants. Good breakfast prepared and served poolside by we had a good poolside breakfast made by Miriam. She is very very friendly and helpful. We plan to stay at La Casona Real next time we're in Cozumel.
Great staff. Everyone we interacted with was extremely nice. Great location a few blocks away from tourist area, but easily walkable to ferry, cruise ship dock, and many restaurants. Good breakfast prepared and served poolside by we had a good poolside breakfast made by Miriam. She is very very friendly and helpful. We plan to stay at La Casona Real next time we're in Cozumel.
8
Zalán
Jul 9, 2023
·
Stayed 7 nights
It's a small boutique hotel, aside from the pool, nit much to its name. The rooms are all right, comfortable enough, even if some of the fittings are worn and loose (they did get fixed when I pointed them out, though). The bar across the corner is a little loud, can be heard throughout the hotel at night, but if you're tired enough, it won't make you lose sleep. Power sockets are a little awkwardly placed, but an extension cord makes quick work of these. Staff was super friendly, they didn't mind my early breakfast, and even managed to get a lost item to me at the airport in time for my flight! Overall, you get what you pay for, but this place is well-worth its price point.
It's a small boutique hotel, aside from the pool, nit much to its name. The rooms are all right, comfortable enough, even if some of the fittings are worn and loose (they did get fixed when I pointed them out, though). The bar across the corner is a little loud, can be heard throughout the hotel at night, but if you're tired enough, it won't make you lose sleep. Power sockets are a little awkwardly placed, but an extension cord makes quick work of these. Staff was super friendly, they didn't mind my early breakfast, and even managed to get a lost item to me at the airport in time for my flight! Overall, you get what you pay for, but this place is well-worth its price point.
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AI-generated summary based on recent guest reviews
Location
Central and walkable to the ferry/pier, downtown San Miguel, restaurants, and supermarkets; several guests valued being off the main strip yet close to everything.
Related guest reviews
10
Jose
Jan 22, 2025
·
Stayed 3 nights
A great property off the main strip, at a very reasonable price. And, walking distance to supermarket, restaurants, and other amenities, though nothing fancy. The staff is first class.
A great property off the main strip, at a very reasonable price. And, walking distance to supermarket, restaurants, and other amenities, though nothing fancy. The staff is first class.
8
Peter
Nov 30, 2023
·
Stayed 16 nights
Was very clean and close to everything. The staff were like family. Its location lets you enjoy real cozumel not five star all inclusives
Was very clean and close to everything. The staff were like family. Its location lets you enjoy real cozumel not five star all inclusives
10
Robert
Jun 7, 2023
·
Stayed 3 nights
This hotel was a great find. The room was clean, spacious, updated and the price was great. The breakfast area by the pool was a wonderful way to start the day. All the staff was friendly and helpful. Only a few blocks away from the ferry with a grocery store right around the corner.
This hotel was a great find. The room was clean, spacious, updated and the price was great. The breakfast area by the pool was a wonderful way to start the day. All the staff was friendly and helpful. Only a few blocks away from the ferry with a grocery store right around the corner.
10
David
Sep 21, 2023
·
Stayed 6 nights
La Casona Real was a great place to stay! Fairly close to the city center and right around the corner from a couple of grocery stores. The breakfast by the pool was a perfect way to start the day! Recommend asking for an inside facing room as the bar across the street plays loud music pretty late and from an interior room you can't hardly hear it. Tha ladies who work there a very pleasent and accommodating! Highly recommend!
La Casona Real was a great place to stay! Fairly close to the city center and right around the corner from a couple of grocery stores. The breakfast by the pool was a perfect way to start the day! Recommend asking for an inside facing room as the bar across the street plays loud music pretty late and from an interior room you can't hardly hear it. Tha ladies who work there a very pleasent and accommodating! Highly recommend!
10
Maggie
Mar 10, 2023
·
Stayed 8 nights
Five minutes from the airport, and a ten-minute walk to the pier. Staff is very friendly, and there’s a great vibe—the two very lazy cats just casually chilling on the reception desk, for instance. We had the large suite, which was fantastic—big kitchen with toaster oven, microwave, blender, coffee machine, etc. Dining table that easily doubles as a work station if you need to be available. Clean, quiet, bright, AC. We’ll definitely stay here again in our next trip.
Five minutes from the airport, and a ten-minute walk to the pier. Staff is very friendly, and there’s a great vibe—the two very lazy cats just casually chilling on the reception desk, for instance. We had the large suite, which was fantastic—big kitchen with toaster oven, microwave, blender, coffee machine, etc. Dining table that easily doubles as a work station if you need to be available. Clean, quiet, bright, AC. We’ll definitely stay here again in our next trip.
8
James
May 1, 2025
·
Stayed 7 nights
Convenient location
Convenient location
10
Jeffrey
Oct 20, 2023
·
Stayed 4 nights
A nice place to stay near town but not in town. They have a nice pool out back.
A nice place to stay near town but not in town. They have a nice pool out back.
10
Mark
Apr 19, 2023
·
Stayed 2 nights
Great staff. Everyone we interacted with was extremely nice. Great location a few blocks away from tourist area, but easily walkable to ferry, cruise ship dock, and many restaurants. Good breakfast prepared and served poolside by we had a good poolside breakfast made by Miriam. She is very very friendly and helpful. We plan to stay at La Casona Real next time we're in Cozumel.
Great staff. Everyone we interacted with was extremely nice. Great location a few blocks away from tourist area, but easily walkable to ferry, cruise ship dock, and many restaurants. Good breakfast prepared and served poolside by we had a good poolside breakfast made by Miriam. She is very very friendly and helpful. We plan to stay at La Casona Real next time we're in Cozumel.
10
ANDREAS
Jan 23, 2025
·
Stayed 4 nights
Have stayed at La Casona Real several times for SCUBA diving trips to Cozumel. The property is ideal for travelers that spend the majority of their time out doing activities during the day and enjoying the local restaurants in the evening. Ideally located and within walking distance of the Ferry Terminal and the majority of San Miguel 👌
Have stayed at La Casona Real several times for SCUBA diving trips to Cozumel. The property is ideal for travelers that spend the majority of their time out doing activities during the day and enjoying the local restaurants in the evening. Ideally located and within walking distance of the Ferry Terminal and the majority of San Miguel 👌
8
ANDREAS
Feb 6, 2024
·
Stayed 4 nights
Sweet little hotel conveniently located in the center of town. Excellent value. Have stayed here several times and look formward to returning.
Sweet little hotel conveniently located in the center of town. Excellent value. Have stayed here several times and look formward to returning.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is commonly praised as tasty and made to order, served by the pool. A few note it can take a bit longer since it is prepared fresh.
Related guest reviews
10
Maria corina
Apr 18, 2023
·
Stayed 1 night
Lugar muy limpo, la atencion, y el desayuno luy rico
Lugar muy limpo, la atencion, y el desayuno luy rico
10
Andrea Michelle
Mar 29, 2023
·
Stayed 2 nights
Un lugar agradable y centrico, el desayuno estuvo bien muy amables las que atienden
Un lugar agradable y centrico, el desayuno estuvo bien muy amables las que atienden
10
Tanya
Dec 16, 2022
·
Stayed 19,341 nights
I’m terrible with names because I did not remember everyone’s name. But I want to start off by saying there were two gentlemen that work the front Desk the three days I stayed both were extremely nice and helpful. There was a lady that cooked the breakfast and some of the housekeeping ladies they all were very nice. I felt like family to the point when I left I was giving the housekeeping ladies hugs. Now that’s out the way😊… The hotel is right in the middle of downtown you’re close to restaurants shopping everything. I felt very safe. My room was very clean and everything worked as it should AC shower TV refrigerator. The breakfast was very decent something to get you started for your day. I’m definitely returning. I want to say thank you to everyone that I encountered during my stay here you all were amazing😘😘😘
I’m terrible with names because I did not remember everyone’s name. But I want to start off by saying there were two gentlemen that work the front Desk the three days I stayed both were extremely nice and helpful. There was a lady that cooked the breakfast and some of the housekeeping ladies they all were very nice. I felt like family to the point when I left I was giving the housekeeping ladies hugs. Now that’s out the way😊… The hotel is right in the middle of downtown you’re close to restaurants shopping everything. I felt very safe. My room was very clean and everything worked as it should AC shower TV refrigerator. The breakfast was very decent something to get you started for your day. I’m definitely returning. I want to say thank you to everyone that I encountered during my stay here you all were amazing😘😘😘
10
Robert
Jun 7, 2023
·
Stayed 3 nights
This hotel was a great find. The room was clean, spacious, updated and the price was great. The breakfast area by the pool was a wonderful way to start the day. All the staff was friendly and helpful. Only a few blocks away from the ferry with a grocery store right around the corner.
This hotel was a great find. The room was clean, spacious, updated and the price was great. The breakfast area by the pool was a wonderful way to start the day. All the staff was friendly and helpful. Only a few blocks away from the ferry with a grocery store right around the corner.
10
David
Sep 21, 2023
·
Stayed 6 nights
La Casona Real was a great place to stay! Fairly close to the city center and right around the corner from a couple of grocery stores. The breakfast by the pool was a perfect way to start the day! Recommend asking for an inside facing room as the bar across the street plays loud music pretty late and from an interior room you can't hardly hear it. Tha ladies who work there a very pleasent and accommodating! Highly recommend!
La Casona Real was a great place to stay! Fairly close to the city center and right around the corner from a couple of grocery stores. The breakfast by the pool was a perfect way to start the day! Recommend asking for an inside facing room as the bar across the street plays loud music pretty late and from an interior room you can't hardly hear it. Tha ladies who work there a very pleasent and accommodating! Highly recommend!
10
esteban
Dec 15, 2021
·
Stayed 1 night
Muy recomendable, cerca del centro, un buen desayuno, muy linda piscina, nosotros solo estuvimos una noche, pero no tenemos nada que decir, 10 puntos todo!!!
Muy recomendable, cerca del centro, un buen desayuno, muy linda piscina, nosotros solo estuvimos una noche, pero no tenemos nada que decir, 10 puntos todo!!!
8
MARK
Mar 17, 2023
·
Stayed 1 night
I booked a room for one night after having a nightmare with my Airbnb. I requested an early check-in and my room was ready 2 hours early. I was upgraded to another room that was ready rather than having to wait for the room I paid for. The front desk clerk was very friendly and helpful. The next morning I ate a complimentary breakfast which was much better than I was expecting. Choice of eggs and a protein with orange juice and a full pitcher of coffee left on the table. The server was friendly and efficient. The only negatives I have is the toilet was placed in a very narrow alcove and the floor around the toilet wasn’t especially clean. There was a dresser that doubled as a tv stand that had a caved in broken drawer. The biggest negative was a bar across the street that was blasting music at a ridiculous unnecessary volume in the evening. I was watching Netflix on my phone, had a loud ceiling fan plus the a/c and I couldn’t even hear it until I stepped out in the hall to take photos for my review. The music was so loud you would of thought there was a band with massive amplifiers in the lobby. Back into my room which was a third of the way down the hall, in the back, facing the pool and the music was amazingly muffled. The doors are heavy and thick. You definitely want a pool facing room at least halfway down the hall. The hotel is decorated with interesting, local art that adds to the personality of the hotel. I would stay here again if I was guaranteed a room in the back.
I booked a room for one night after having a nightmare with my Airbnb. I requested an early check-in and my room was ready 2 hours early. I was upgraded to another room that was ready rather than having to wait for the room I paid for. The front desk clerk was very friendly and helpful. The next morning I ate a complimentary breakfast which was much better than I was expecting. Choice of eggs and a protein with orange juice and a full pitcher of coffee left on the table. The server was friendly and efficient. The only negatives I have is the toilet was placed in a very narrow alcove and the floor around the toilet wasn’t especially clean. There was a dresser that doubled as a tv stand that had a caved in broken drawer. The biggest negative was a bar across the street that was blasting music at a ridiculous unnecessary volume in the evening. I was watching Netflix on my phone, had a loud ceiling fan plus the a/c and I couldn’t even hear it until I stepped out in the hall to take photos for my review. The music was so loud you would of thought there was a band with massive amplifiers in the lobby. Back into my room which was a third of the way down the hall, in the back, facing the pool and the music was amazingly muffled. The doors are heavy and thick. You definitely want a pool facing room at least halfway down the hall. The hotel is decorated with interesting, local art that adds to the personality of the hotel. I would stay here again if I was guaranteed a room in the back.
10
Carlos
Feb 24, 2023
·
Stayed 1 night
Muy bueno el hotel ! En buena ubicación, el personal agradable, el desayuno está bien, si tarda un poco pero vale la pena ya que es preparado al momento .
Muy bueno el hotel ! En buena ubicación, el personal agradable, el desayuno está bien, si tarda un poco pero vale la pena ya que es preparado al momento .
10
Mark
Apr 19, 2023
·
Stayed 2 nights
Great staff. Everyone we interacted with was extremely nice. Great location a few blocks away from tourist area, but easily walkable to ferry, cruise ship dock, and many restaurants. Good breakfast prepared and served poolside by we had a good poolside breakfast made by Miriam. She is very very friendly and helpful. We plan to stay at La Casona Real next time we're in Cozumel.
Great staff. Everyone we interacted with was extremely nice. Great location a few blocks away from tourist area, but easily walkable to ferry, cruise ship dock, and many restaurants. Good breakfast prepared and served poolside by we had a good poolside breakfast made by Miriam. She is very very friendly and helpful. We plan to stay at La Casona Real next time we're in Cozumel.
8
Zalán
Jul 9, 2023
·
Stayed 7 nights
It's a small boutique hotel, aside from the pool, nit much to its name. The rooms are all right, comfortable enough, even if some of the fittings are worn and loose (they did get fixed when I pointed them out, though). The bar across the corner is a little loud, can be heard throughout the hotel at night, but if you're tired enough, it won't make you lose sleep. Power sockets are a little awkwardly placed, but an extension cord makes quick work of these. Staff was super friendly, they didn't mind my early breakfast, and even managed to get a lost item to me at the airport in time for my flight! Overall, you get what you pay for, but this place is well-worth its price point.
It's a small boutique hotel, aside from the pool, nit much to its name. The rooms are all right, comfortable enough, even if some of the fittings are worn and loose (they did get fixed when I pointed them out, though). The bar across the corner is a little loud, can be heard throughout the hotel at night, but if you're tired enough, it won't make you lose sleep. Power sockets are a little awkwardly placed, but an extension cord makes quick work of these. Staff was super friendly, they didn't mind my early breakfast, and even managed to get a lost item to me at the airport in time for my flight! Overall, you get what you pay for, but this place is well-worth its price point.
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AI-generated summary based on recent guest reviews
2
Wesley
3 weeks ago
·
Stayed 1 night
The hotel is a family business. The staff made us feel very uncomfortable watching our every move. Also, the staff had their people come into the hotel who were not staying there. They made guest feel like we were disturbing them. As a paying costumer this is unacceptable. They let the kids run wild and disturb the guest. They clearly didn't want any outsiders intruding on their activities in the common areas. There were roaches in the bathroom 🚻 and the shower was unclean. I would not recommend this hotel. Nor will I ever be staying here again. If I could I could give lower than 1 star I would. Also, your valuable items might be stolen according to their sign.
The hotel is a family business. The staff made us feel very uncomfortable watching our every move. Also, the staff had their people come into the hotel who were not staying there. They made guest feel like we were disturbing them. As a paying costumer this is unacceptable. They let the kids run wild and disturb the guest. They clearly didn't want any outsiders intruding on their activities in the common areas. There were roaches in the bathroom 🚻 and the shower was unclean. I would not recommend this hotel. Nor will I ever be staying here again. If I could I could give lower than 1 star I would. Also, your valuable items might be stolen according to their sign.
4
WESLEY
May 17, 2026
·
Stayed 3 nights
It was no pool .
It was no pool .
6
Gustavo
Mar 31, 2026
·
Stayed 4 nights
Old but clean enough for a few nights if you’re out of the room a lot
Old but clean enough for a few nights if you’re out of the room a lot
10
Janelle
Feb 28, 2026
·
Stayed 2 nights
These folks treated us like family. They were kind and accommodating, and the hotel is clean, well-kept, and in a great location. Checkout was noon, but they allowed me to hang out at the pool until my husband returned from his diving trip a few hours later.nice people.
These folks treated us like family. They were kind and accommodating, and the hotel is clean, well-kept, and in a great location. Checkout was noon, but they allowed me to hang out at the pool until my husband returned from his diving trip a few hours later.nice people.
8
LINA
Feb 26, 2026
·
Stayed 7 nights
Clean, beautiful, spacious room, very attentive and welcoming staff, the service is A+++ (just for that alone, you'd want to come back); botted drinking water; the amenities were not the best, but the staff did everything possible to make our stay more enjoyable, they even bought and installed a brand new hand held shower for us. We had a room with the kitchenette and all the appliances were new, full size refrigerator. *One star off for the amenities and dated cabinets, no hair dryer, but overall, pleasant stay, good location within a short walking distance from downtown, stores and restaurants, although some 5 min from the airport, it was quiet, we even forgot how close we were to the airport. THANK YOU!
Clean, beautiful, spacious room, very attentive and welcoming staff, the service is A+++ (just for that alone, you'd want to come back); botted drinking water; the amenities were not the best, but the staff did everything possible to make our stay more enjoyable, they even bought and installed a brand new hand held shower for us. We had a room with the kitchenette and all the appliances were new, full size refrigerator. *One star off for the amenities and dated cabinets, no hair dryer, but overall, pleasant stay, good location within a short walking distance from downtown, stores and restaurants, although some 5 min from the airport, it was quiet, we even forgot how close we were to the airport. THANK YOU!
FAQs about Hotel La Casona Real
What are the check-in and check-out times?
Check-in time is at 15:00, and check-out time is at 12:00. Early or late check-in/check-out may be available upon request, but specific costs are not mentioned.
Where is the hotel located in relation to key landmarks?
The hotel is centrally located in Cozumel, within a 15-minute drive of Chankanaab National Park and "Benito Juarez" Municipal Market. It is approximately 9.2 miles from Paradise Beach and 9.9 miles from Mr. Sancho's Beach Club. Nearby attractions include the "Benito Juarez" Municipal Market (0.2 km), San Miguel Church (0.4 km), and Cozumel Maritime Terminal (0.6 km).
Does the hotel have a swimming pool?
The hotel features an outdoor swimming pool, which is seasonal. Specific operational hours are not provided.
What are the hotel's policies for guests staying with children?
Up to 2 children aged 7 years old and younger can stay free when occupying the parent or guardian's room using existing bedding.
What are the policies regarding extra beds and cribs?
Rollaway beds are available for a fee of MXN 150.0 per day. Guests must contact the property in advance to reserve extra beds. Specific policies regarding cribs are not mentioned.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-02: 83.36542663547515USD
- 2026-11-03: 84.77406155464172USD
- 2026-11-04: 84.24548725749969USD
- 2026-11-05: 83.03969235130309USD
- 2026-11-06: 83.18833866321563USD
- 2026-11-07: 81.79357876598357USD
- 2026-11-08: 82.65155035308837USD
- 2026-11-09: 81.67918027744292USD
- 2026-11-10: 82.79929158664703USD
- 2026-11-11: 83.33430389396666USD
- 2026-11-12: 82.79929158664703USD
- 2026-11-13: 83.17652995223999USD
- 2026-11-14: 83.33430389396666USD
- 2026-11-15: 82.79929158664703USD
- 2026-11-16: 83.17814372402191USD
- 2026-11-17: 84.36515398513794USD
- 2026-11-18: 85.83402784568786USD
- 2026-11-19: 72.70238262481689USD
- 2026-11-20: 82.4837522416687USD
- 2026-11-21: 82.87280785671233USD
- 2026-11-22: 72.24284189834594USD
- 2026-11-23: 73.63340086585998USD
- 2026-11-24: 71.96272868629455USD
- 2026-11-25: 72.70238262481689USD
- 2026-11-26: 72.16718247104644USD
- 2026-11-27: 73.63340086585998USD
- 2026-11-28: 72.70238262481689USD
- 2026-11-29: 73.63340086585998USD
- 2026-11-30: 72.70238262481689USD
- 2026-12-01: 46.170809028186795USD
- 2026-12-02: 46.170809028186795USD
- 2026-12-03: 46.76405373525619USD
- 2026-12-04: 46.76405373525619USD
- 2026-12-05: 47.84314194114685USD
- 2026-12-06: 46.76405373525619USD
- 2026-12-07: 46.76405373525619USD
- 2026-12-08: 49.68621020093917USD
- 2026-12-09: 51.12070816099166USD
- 2026-12-10: 48.96236524894714USD
- 2026-12-11: 48.96236524894714USD
- 2026-12-12: 49.35574560159683USD
- 2026-12-13: 48.48273349071502USD
- 2026-12-14: 49.35574560159683USD
- 2026-12-15: 47.74708836622238USD
- 2026-12-16: 48.68258076818466USD
- 2026-12-17: 48.96236524894714USD
- 2026-12-18: 49.70179718711852USD
- 2026-12-19: 51.12070816099166USD
- 2026-12-20: 48.94063056074142USD
- 2026-12-21: 48.882428045654294USD
- 2026-12-22: 48.882428045654294USD
- 2026-12-23: 87.92241930099486USD
- 2026-12-24: 86.17930669921874USD
- 2026-12-25: 86.57106047237396USD
- 2026-12-26: 89.38129460727691USD
- 2026-12-27: 86.17930669921874USD
- 2026-12-28: 86.9231871828842USD
- 2026-12-29: 86.86244447147368USD
- 2026-12-30: 86.86244447147368USD
- 2026-12-31: 86.86244447147368USD
- 2027-01-01: 86.15377665885924USD
- 2027-01-02: 59.88397136066436USD
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve rollaway/extra beds
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher and a smoke detector
- Up to 2 children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-in and contactless check-out are available.
- Rollaway bed fee: MXN 150.0 per day
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Swimming pool
Non-Smoking Rooms
Tour Desk
Housekeeping
Safe-Deposit Box
Pool Outdoor
Services
Tour Desk
Housekeeping
Safe-Deposit Box
24-Hour Front Desk
Concierge Services
General
Non-Smoking Rooms
Family Room
Beach Sun Loungers
Activities
Swimming pool
Pool Outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Internet
Free Wi-Fi