Holiday Inn Express Georgetown by IHG

Guests liked the indoor pool and hot tub, but several reported the hot tub out of service and trouble accessing the pool. The small fitness room has limited, frequently broken equipment, and one review mentioned a broken exterior door.

Many guests found rooms very clean, but others reported issues such as odors, stains, a cockroach, and even a tick bite, plus occasional housekeeping lapses. Cleanliness standards appear inconsistent.

Many mention comfortable beds and quiet rooms, but several note dated fittings and maintenance issues such as noisy or weak A/C, TV problems, low water pressure, and missing modern outlets. Some also reported light or noise coming through poorly sealed doors.

Service is widely praised as friendly, welcoming, and responsive, with quick check-ins, helpful front-desk staff, and proactive problem-solving. A few guests reported poor responses or unwelcoming signage.

By a major highway, most guests found it convenient and surprisingly quiet, with shops and restaurants nearby. A few noted freeway noise or that access can be tricky.

Breakfast is generally well liked, with several mentions of good to excellent quality and coffee. One review cited slow restocking and a language barrier with breakfast staff.