Name: The Inn on Biltmore Estate
Address: 1 Antler Hill Rd, Asheville, North Carolina, United States of America, Asheville, North Carolina, US
Price range: $552–$1,077 per night
Rating: 9.4

What guests think

Across recent reviews of The Inn on Biltmore Estate, guests consistently praise the beautiful estate setting, sweeping mountain views, and especially the friendly, attentive staff, citing elegant spaces and a generally comfortable, well-maintained stay.

Many also highlight excellent dining, from the Dining Room to the breakfast buffet, though some report difficulty securing reservations, limited late-night options, slow service, or higher prices. Cleanliness and maintenance are generally strong, and facilities like the pool, hot tub, gym, spa, and fire pits earn compliments. On the downside, mentions include intermittent hot water or Wi‑Fi problems, some dated or compact rooms with limited in-room amenities, occasional long waits for estate buses, and restricted access to ice and drinks. Expect a scenic, service-forward stay with occasional logistical or dining hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Estate amenities earn praise, including the pool, hot tub, gym, spa, fire pits, and convenient shuttles. Downsides include occasional long bus waits, limited self-serve ice/drink access, and isolated renovation-related disruptions.

Related guest reviews

10

David

Dec 1, 2022

·

Stayed 1 night

I was very disappointed with their bus system. We had to wait 45 minutes for a ride to the Biltmore House. We had to wait 35 minutes when we returned to the hotel. We had to wait in 31 degree weather with no heaters. For the price they charged, they did not have any food on site available after 9:00 PM and there was no store and no vending machines with drinks or snacks. For $550.00 per night, good food should be available 24 hours per dat.

10

Laura

Aug 18, 2023

·

Stayed 1 night

Fantastic stay during the week - loved the twice daily housekeeping. The room was big, bathroom was big - it was nice and and clean but not opulent. Gym was nice and so was the pool and hot tub. The water provided all over the Inn was nice since it was so hot. I would definitely stay again!

10

Amelia

Aug 2, 2024

·

Stayed 2 nights

Beautiful inside and out. Didn’t like that you can’t get your own ice at the Inn. Front desk employee lied and said they were working on fixing them, but found out from housekeeping that was not true. They only allow staff to get ice. Also no ventilation in bathroom.

10

Lisa

Oct 1, 2024

·

Stayed 3 nights

We loved the convenience of the transportation buses available throughout the day.

10

Katherine Bell

Jul 11, 2023

·

Stayed 1 night

The room was very clean and quite. We enjoyed the walking trails, dip in the pool, and the temperature setting in the outdoor jacuzzi.

10

Linda

Jul 31, 2025

·

Stayed 2 nights

It was a lovely, peaceful stay. Excellent food & service in dining room. Lovely gym and pool area.

10

Steven

Jul 30, 2025

·

Stayed 2 nights

The Inn at the Biltmore is a wonderful hotel nestled within the expansive and picturesque grounds of the estate. The staff were extremely friendly and helpful from the bellhops to the serving crew within the lounge and restaurant. The dining options were exceptional at the hotel and at the Antler Village which is only a short walk from the hotel. We enjoyed dining in the restaurants and in-room and the food in all instances was of the highest quality. Complimentary transportation between the sites was convenient and easy to navigate. The hotel room itself provided picturesque views of the Blue Ridge Mountains and the Estate, and was very comfortable with all of the expected conveniences. Morning tea and coffee was offered in the lobby area and our room also contained a Nespresso coffee maker. I would highly recommend this hotel and look forward to going back again in the future.

10

John

Jan 6, 2023

·

Stayed 19,362 nights

No drink machines anywhere in the hotel. Signs telling you to go to the gift shop for cold drinks. No drinks available there either.

10

michael

Jul 3, 2024

·

Stayed 2 nights

Beautiful hotel in a magnificent mountain setting. On the Biltmore estate with easy shuttle service to Biltmore. Grounds are also beautiful, nice pool. Great views of the Blue Ridge mountains. Only negative is there is only one dining room for all meals. Other dining options are off site.

10

Jennifer

Nov 17, 2025

·

Stayed 2 nights

Clean room. Comfy beds. Convenient shuttle service. Cute village for dining and shopping Awesome 4 mile trail from the Inn to the Biltmore. Only complaint was we were sat downstairs in the main fireplace room for 45 minutes without anyone coming to the table.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and public spaces are often described as spotless and well maintained, with quick responses when issues are reported. A few guests noted musty odors or minor housekeeping lapses.

Related guest reviews

10

Kurt

May 19, 2023

·

Stayed 3 nights

The view from the Inn is incredible. Housekeeping was exceptional. All staff were very friendly and accommodating.

10

CATHERINE

Oct 9, 2025

·

Stayed 1 night

Beautiful place, lots to do. Everyone is very friendly and professional. Rooms nicely appointed and clean.

4

Rachel Meredith

May 22, 2023

·

Stayed 2 nights

The exterior of the hotel is beautiful. The rooms are in need of a MAJOR update. Like should have been updated twice since their current state and are in need of an update again. Dated, deterioration of tiles in bathroom, crooked fixtures, mirrors hung for people under 6' only, pictures weirdly hung against corners and touching the tv, musty smell that hits you in the face on entry. I expect better than this for $400 less per night than what we paid.

10

Dorene

Sep 12, 2025

·

Stayed 1 night

Beds were super comfortable, rooms were clean, staff helpful and pleasant. Grounds were spectacular.

10

Karen

Oct 19, 2025

·

Stayed 2 nights

The Inn, the public rooms and veranda, the grounds, the rooms and bathrooms are all beautiful, well-maintained and immaculate. The food in the dining room and the Library Lounge is diners. The waitstaff are all genuinely friendly and strive to provide excellent service.

10

Denise

May 28, 2023

·

Stayed 1 night

Beautiful, excellent service, superior cleanliness Didn’t like the restaurant… needs to be renovated and menu updated. Very stodgy, However, the service was excellent.

10

Sue

Oct 22, 2023

·

Stayed 4 nights

Concierge was extremely helpful. On October 18th and 19th, we returned after a full day, around 3:00 pm. We were very tired. Our room had not been cleaned, and Housekeeping did not know who would clean our room. When I complained to the Front Desk, the person immediately took care of the situation. Our room was cleaned within 15-20 minutes! We were impressed with the quick service. If we requested anything, or there was a problem, either Concierge or the Front Desk helped with the situation. The fire alarm is definitely a concern. There was a fire alarm on Wed, 19 Oct, which we were unable to hear, when we were in our room. I am hard of hearing, so I did not hear the fire alarm. It was not a loud fire alarm. The fire alarm should be louder.

8

Ruby

Nov 12, 2023

·

Stayed 1 night

Checking in with Andy was great. Whoever did the turn down service must be in a hurry, leaving no face and hand towels for us to use. Stay here for the candlelight tour at the Biltmore house. Been there, done that and won’t go back

10

Mattie

Dec 6, 2022

·

Stayed 2 nights

The property was all dressed up for Christmas. It was magical. The Inn's staff was most accommodating. The dining was over the top. The rooms were nice. The Inn on Biltmore Estate gets my A vote.

10

Tami

Nov 27, 2025

·

Stayed 3 nights

Room was not cleaned first day (3 pm) but I asked housekeeper and she immediately contacted the right person. Room was spotless when I returned. Excellent customer service all through out the Inn.

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Rooms

Many find the rooms comfortable with scenic views, and some renovated units stand out. However, reports mention dated decor or compact showers/beds, limited in-room amenities (no fridge/microwave, poor ventilation), spotty Wi‑Fi, and intermittent hot water.

Related guest reviews

10

Blade

Jun 19, 2024

·

Stayed 3 nights

Very clean, super nice. Only downside is there are no refrigerators in the rooms so no leftovers could be saved.

8

peggy

Aug 18, 2025

·

Stayed 1 night

Beautiful property. Bed was extremely hard. Bathroom light is on outside of door so if you get up in night the light wakes up others. Needs to be inside of the bathroom. Expensive.

8

Lauren

Dec 3, 2024

·

Stayed 2 nights

We had a great stay, my only complaints would be that there was no hot water for the shower or bathrooms. Being that the temperature was in the 30’s this made it unpleasant. The gentlemen at the front desk said “this is an issue we keep hearing about and are trying to work on it.”

10

George

Jul 18, 2024

·

Stayed 3 nights

The views from the Inn are second too none.

8

Rebecca

Aug 19, 2024

·

Stayed 1 night

We loved the Biltmore estate and grounds. Our stay here was so peaceful and beautiful. Great customer service and outside areas were amazing and easy to explore many areas from. Our room was nice but beds were small/cramped and not that comfortable unfortunately. The property itself was the star.

10

Dorene

Sep 12, 2025

·

Stayed 1 night

Beds were super comfortable, rooms were clean, staff helpful and pleasant. Grounds were spectacular.

4

James

Apr 19, 2023

·

Stayed 1 night

After a day of visiting the Biltmore estate, all my wife and I wanted to do for the rest of our anniversary, was to enjoy our room. First problem: The internet connection was abysmal. Our devices could not stay connected. When we checked out the next morning, the receptionist informed us that they KNEW there was problems with their internet connectivity. Second problem: All my wife wanted from the in-room dining menu was a medium rare cheeseburger. When I placed her order, the attendant stated: we cook all of our food to one temperature - REALLY? At the price of $22 for a cheesburger and fries, I'd expect them to prepare it to my wife's specifications. Third problem: There is NO FAN in the bathroom. Subsequently, the shower steam fogs the bathroom mirror. At a price of over $450 for one night, I'd frankly expected MUCH better service!!! Finally, while checking out the next day, I mentioned our problems to the receptionist. She ASSURED me that I'd receive an updated bill - removing the cost of my wife's meal. When I attempted to download the .pdf the next day, the document would NOT download. When I contacted the site, they assured me that someone from billing would contact me TODAY. It's 1645 hrs Eastern Time, I'm still waiting on them to call.

10

Gina

Jun 26, 2025

·

Stayed 2 nights

Top notch property! The staff was perfect! The only things we would add is a microwave in the room and more options at the restaurants. It was a wonderful stay!

10

nicole

Aug 29, 2024

·

Stayed 2 nights

Beautiful Inn in a unbelievably gorgeous setting. The grounds were immaculate, and we really enjoyed being outside in the evenings. We were lucky to stay in one of the renovated rooms. The renovated rooms are a definite must!

8

Phil

Dec 21, 2023

·

Stayed 2 nights

The food was exceptional, the room was adequate. There was little closet space in the room and the room was very tight. We had a king room. The shower was tiny, barely room to raise your arms. We felt for the price of the room it fell short of expectations. The restaurants well exceeded expectations

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Service

Service is widely praised as friendly, attentive, and professional. Occasional issues include slow restaurant service, noise management around events, booking challenges, and missed or delayed communications.

Related guest reviews

10

Donald

Aug 31, 2025

·

Stayed 2 nights

The staff are extremely well trained and “of course!” Is always their reply. They are all friendly without being obsequious. Standards are high for service, food (quality, freshness, presentation, options), cleanliness and promptness. We found it frustrating to book reservations in the dining room, told there was no availability, even when there were several empty tables, throughout our stay. Wish we could have stayed longer!

10

Angelea

Feb 21, 2023

·

Stayed 3 nights

This was my first stay on the property. Everyone was extremely helpful and courteous. The only complaint I have is that I call the spa to make a reservation. I had to leave a message with my return # because no one answered. However, I never received a call back. That was very disappointing.

8

James

Oct 20, 2023

·

Stayed 4 nights

Staff very friendly and competent but the service was painfully slow both for food and drinks

10

Staci

Nov 19, 2025

·

Stayed 2 nights

The hotel is absolutely stunning, the staff was kind, attentive, and accommodating. The housekeeping staff stood out to me because they were always so courteous when we left our room every morning and the little extra details

10

Ahmed

Jul 28, 2025

·

Stayed 3 nights

Fantastic atmosphere and service!

2

Lisa

May 22, 2024

·

Stayed 1 night

I arrived around 10 pm and 2 large buses pulled into the circle in front of me blocking access to be able to check in. After 10 minutes, and no one coming out to see if I need help, I decided to pull around to the self parking area. I parked as close as I could, but that was still very far back. This was my first time on the property, so I could only see in the very dimly lit area a set of stairs that led from the parking lot up to the front desk to be able to finally check in. I ended up having to walk on the main road up to the front of the property with my large rolling suitcase. There are no sidewalks so I was walking in the road with cars passing me in the dark night. I brought up my troubles just getting checked in and the front desk apologized for my inconvenience. After checking in I noticed I was placed on a floor with a very large and loud wedding party who had rented a room nearby. At nearly 11 pm at night they were so loud I could hear them all the way down the hall. I would never have expected such a raucous group at a property I paid $500 /night to stay in. This was unacceptable. I went to the front desk and the clerk said “quiet time” was after midnight so to let her know if it was still loud after that time. The room was as expected and advertised, but the experience was so very disappointing.

10

Marlene K

Feb 27, 2023

·

Stayed 3 nights

Everything was perfect

10

Nick

Feb 25, 2024

·

Stayed 3 nights

The excellent property and even better staff pampered us beyond belief. A special thanks to Julia and Don for getting us safely to all our excursions. Everyone from Valet to Front Desk to Concierge were knowledgeable and incredibly pleasant. Our first time to stay but it will become our new routine to visit. Thank you.

10

gregg

May 28, 2025

·

Stayed 1 night

Everyone on this property was so friendly and helpful. We had a great experience and plan to return.

10

Sue

Oct 22, 2023

·

Stayed 4 nights

Concierge was extremely helpful. On October 18th and 19th, we returned after a full day, around 3:00 pm. We were very tired. Our room had not been cleaned, and Housekeeping did not know who would clean our room. When I complained to the Front Desk, the person immediately took care of the situation. Our room was cleaned within 15-20 minutes! We were impressed with the quick service. If we requested anything, or there was a problem, either Concierge or the Front Desk helped with the situation. The fire alarm is definitely a concern. There was a fire alarm on Wed, 19 Oct, which we were unable to hear, when we were in our room. I am hard of hearing, so I did not hear the fire alarm. It was not a loud fire alarm. The fire alarm should be louder.

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Location

Inside the Biltmore Estate, the setting is scenic with mountain views and convenient access to the house, village, and activities. Some guests found walking impractical and experienced waits for transportation.

Related guest reviews

10

Kenneth

Aug 11, 2025

·

Stayed 3 nights

Location

10

David

Dec 1, 2022

·

Stayed 1 night

I was very disappointed with their bus system. We had to wait 45 minutes for a ride to the Biltmore House. We had to wait 35 minutes when we returned to the hotel. We had to wait in 31 degree weather with no heaters. For the price they charged, they did not have any food on site available after 9:00 PM and there was no store and no vending machines with drinks or snacks. For $550.00 per night, good food should be available 24 hours per dat.

10

Michael

Dec 7, 2023

·

Stayed 1 night

Great place to stay for touring Biltmore House & grounds.

8

Jacqueline

Apr 29, 2024

·

Stayed 1 night

It is difficult to walk around the estate because there are very few trails or sidewalks. The restaurant at The Inn was excellent for dinner but unable to handle the Sunday morning crowd. The room was nicely redone but quite pricy for an OK but not a Wow!

10

Mark

Jun 25, 2023

·

Stayed 2 nights

The Inn was situated on the Biltmore Estate in a way that gave you the ability to have beautiful views of the mountains and surrounding area during our stay there. They offered complimentary trolley rides and shuttle rides that allows for easy access to all of the activities on the property so we were able to take advantage of that as well. The staff and accommodations at the Inn were top notch and we would recommend it to anyone visiting the area.

10

Steven

Jul 30, 2025

·

Stayed 2 nights

The Inn at the Biltmore is a wonderful hotel nestled within the expansive and picturesque grounds of the estate. The staff were extremely friendly and helpful from the bellhops to the serving crew within the lounge and restaurant. The dining options were exceptional at the hotel and at the Antler Village which is only a short walk from the hotel. We enjoyed dining in the restaurants and in-room and the food in all instances was of the highest quality. Complimentary transportation between the sites was convenient and easy to navigate. The hotel room itself provided picturesque views of the Blue Ridge Mountains and the Estate, and was very comfortable with all of the expected conveniences. Morning tea and coffee was offered in the lobby area and our room also contained a Nespresso coffee maker. I would highly recommend this hotel and look forward to going back again in the future.

10

michael

Jul 3, 2024

·

Stayed 2 nights

Beautiful hotel in a magnificent mountain setting. On the Biltmore estate with easy shuttle service to Biltmore. Grounds are also beautiful, nice pool. Great views of the Blue Ridge mountains. Only negative is there is only one dining room for all meals. Other dining options are off site.

10

Anita

Apr 3, 2024

·

Stayed 2 nights

Nice property with great views of the Smokey Mountains

10

Lawrence

May 27, 2024

·

Stayed 3 nights

We loved the entire estate

10

Andrew

Aug 10, 2024

·

Stayed 1 night

Beautiful, grand hotel in the heart of the Biltmore Estate. Easy access to great restaurants.

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Dining

Dining is frequently a highlight, especially the Dining Room, breakfast buffet, and room service. Critiques cite limited on-site options or late-night availability, slow service, reservation difficulties, and higher prices.

Related guest reviews

10

Ana

Feb 16, 2025

·

Stayed 1 night

Our stay at the Biltmore Inn was amazing. We highly recommend eating at the Dining Room, and visiting the Spa.

8

Amy

Mar 6, 2023

·

Stayed 2 nights

My only issue was the expense. The food and drinks were much more expensive than I had planned for.

10

David

Aug 1, 2025

·

Stayed 2 nights

The bathroom facilities were impeccable with nothing wanting. The bed was most comfortable like sleeping in a cloud. The breakfast menu was excellent especially the buffet. The buffet we ate both days. The efficiency and professionalism of all the staff could not have been better.

10

Donald

Aug 31, 2025

·

Stayed 2 nights

The staff are extremely well trained and “of course!” Is always their reply. They are all friendly without being obsequious. Standards are high for service, food (quality, freshness, presentation, options), cleanliness and promptness. We found it frustrating to book reservations in the dining room, told there was no availability, even when there were several empty tables, throughout our stay. Wish we could have stayed longer!

10

Miranda

Mar 17, 2025

·

Stayed 1 night

We stayed for one evening, after walking around the Estate and gardens. We ordered room service which was delicious (the chicken was absolutely amazing) and the food service staff was great! We didn’t spend a lot of time looking around the Inn but the fireplace was very inviting, the bed was absolutely wonderful and the stay was wonderful. Would stay again!

8

James

Oct 20, 2023

·

Stayed 4 nights

Staff very friendly and competent but the service was painfully slow both for food and drinks

10

Linda

Jul 31, 2025

·

Stayed 2 nights

It was a lovely, peaceful stay. Excellent food & service in dining room. Lovely gym and pool area.

10

Steven

Jul 30, 2025

·

Stayed 2 nights

The Inn at the Biltmore is a wonderful hotel nestled within the expansive and picturesque grounds of the estate. The staff were extremely friendly and helpful from the bellhops to the serving crew within the lounge and restaurant. The dining options were exceptional at the hotel and at the Antler Village which is only a short walk from the hotel. We enjoyed dining in the restaurants and in-room and the food in all instances was of the highest quality. Complimentary transportation between the sites was convenient and easy to navigate. The hotel room itself provided picturesque views of the Blue Ridge Mountains and the Estate, and was very comfortable with all of the expected conveniences. Morning tea and coffee was offered in the lobby area and our room also contained a Nespresso coffee maker. I would highly recommend this hotel and look forward to going back again in the future.

10

michael

Jul 3, 2024

·

Stayed 2 nights

Beautiful hotel in a magnificent mountain setting. On the Biltmore estate with easy shuttle service to Biltmore. Grounds are also beautiful, nice pool. Great views of the Blue Ridge mountains. Only negative is there is only one dining room for all meals. Other dining options are off site.

8

Richard

Dec 20, 2023

·

Stayed 1 night

Like staying on the Estate when we visit the house for Christmas. Don’t like the breakfast option at the inn. Too long of a wait, even though many tables were open. Also not a fan of the strict dress code at the restaurant at the Inn. They could make it a little less dressy but still prohibit jeans, tennis shoes, sandals, t-shirts, etc.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$388
February	$328
March	$356
April	$459
May	$504
June	$526
July	$735
August	$593
September	$537
October	$732
November	$623
December	$680

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $846	18	19 $944
20 $666	21 $555	22 $552	23 $552	24 $967	25	26 $811
27 $655	28 $555	29 $555	30 $555

Su	Mo	Tu	We	Th	Fr	Sa
				1 $744	2 $999	3 $980
4 $751	5 $708	6 $715	7 $789	8 $846	9 $999	10 $999
11 $708	12 $722	13 $833	14 $833	15 $816	16	17 $1,077
18 $816	19 $925	20 $816	21 $807	22 $833	23 $1,015	24 $999
25 $816	26 $784	27 $751	28 $762	29 $846	30 $777	31 $666

The Inn on Biltmore Estate

Prices for The Inn on Biltmore Estate

Monthly average prices

About this property

Location

Room options

Deluxe Room, 2 Double Beds

Suite (Mountain)

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed

Junior Suite

Deluxe Room, 2 Double Beds (View)

Deluxe Room, 1 King Bed, Mobility Accessible

Premier Room, 1 King Bed

Premier Room, 1 King Bed (View)

Suite (Estate)

Deluxe Room, 1 King Bed, Balcony (View)

Deluxe Room, 1 King Bed (View)

Grand Suite (Luxury)

Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace (View)

Grand Room, 1 King Bed

Deluxe Room, 2 Double Beds, Mobility Accessible

Deluxe Room, 1 King Bed, Balcony

Suite (Winery)

Deluxe Room, 2 Double Beds, Accessible

Guest reviews of The Inn on Biltmore Estate

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Inn on Biltmore Estate

Prices for upcoming dates