From
From
Nightly prices at Palms Hotel & Retreat By Palette London Romford average $58 in January, the cheapest month, and $85 in February, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $58 |
| February | $85 |
| March | $73 |
| November | $63 |
| December | $68 |
J
F
M
N
D
Most expensive: February (~$85)
Cheapest: January (~$58)
Enjoy recreation amenities such as a nightclub or take in the view from a terrace. Additional features at this hotel include concierge services, a picnic area, and a banquet hall.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Hornchurch? This hotel has 270 square feet (25 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Make yourself at home in one of the 138 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
With a stay at Palms Hotel & Retreat By Palette London Romford in Hornchurch (Emerson Park), you'll be within a 15-minute drive of Lakeside Shopping Centre and Romford Golf Club. This hotel is 16.6 mi (26.8 km) from Excel London and 18.7 mi (30.1 km) from The Arena.
What's nearby
Romford Golf Club(2.2 miles)
Romford Market(3 miles)
Thorndon Country Park(4.2 miles)
Stubbers Activity and Adventure Centre(4.3 miles)
Old MacDonalds Farm(7.7 miles)
Victoria Road Stadium(7.8 miles)
Hainault Forest Country Park(7.8 miles)
King George Hospital(8.2 miles)
Lakeside Shopping Centre(9.7 miles)
Valentines Park(9.7 miles)
Langdon Hills Country Park(9.9 miles)
South Park(10 miles)
Kelvedon Hatch(10.3 miles)
Kenneth More Theatre(10.5 miles)
Kelvedon Hatch Secret Nuclear Bunker(10.6 miles)
London City Airport (LCY)(21.4 miles)
London (SEN-Southend)(21.2 miles)
Stansted Airport (STN)(30.8 miles)
Heathrow Airport (LHR)(59.5 miles)
Parking
Restaurant
Non-Smoking Rooms
Room Service
Dry Cleaning
Housekeeping
Romford Golf Club (2.2 miles)
Romford Market (3 miles)
Thorndon Country Park (4.2 miles)
Stubbers Activity and Adventure Centre (4.3 miles)
Old MacDonalds Farm (7.7 miles)
Victoria Road Stadium (7.8 miles)
Based on 348 verified reviews
AI-generated summary based on recent guest reviews
At Palms Hotel & Retreat By Palette London Romford, guests report a mix of recently refreshed rooms and friendly staff alongside notable drawbacks like unreliable Wi-Fi, hot rooms without working air conditioning, frequent noise, and hiccups at check-in.
Read moreWas this helpful?
At Palms Hotel & Retreat By Palette London Romford, guests report a mix of recently refreshed rooms and friendly staff alongside notable drawbacks like unreliable Wi-Fi, hot rooms without working air conditioning, frequent noise, and hiccups at check-in.
Some reviews appreciate ample parking and access to Harold Wood station and major roads. Dining is a weak spot, with the restaurant or bar sometimes closed and breakfast affected by shortages and delays. Expect a budget-minded stay with convenient parking and transport, but be prepared for noise and inconsistent basics.
Was this helpful?
AI-generated summary based on recent guest reviews
Ample free parking is praised. Some reviews note ongoing renovations and limited outlets, with the restaurant or bar closed at times and the spa or gym unavailable.
Tom
Aug 28, 2025
·
Stayed 1 night
Shaun
Jul 9, 2025
·
Stayed 1 night
Jacqueline
Oct 16, 2025
·
Stayed 2 nights
David
May 16, 2025
·
Stayed 1 night
Bethany
Jul 2, 2025
·
Stayed 1 night
Esbjörn
Jun 12, 2025
·
Stayed 2 nights
Mike
Jun 6, 2025
·
Stayed 1 night
Lucy
Jun 1, 2025
·
Stayed 1 night
Cathrine
Sep 25, 2025
·
Stayed 1 night
Wessel
Jun 20, 2025
·
Stayed 6 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Many guests found rooms very clean and recently refurbished, though some reported maintenance issues and occasional lapses like stained surfaces, smells, or rubbish outside.
Mark
Dec 10, 2025
·
Stayed 1 night
Mario
Sep 24, 2025
·
Stayed 1 night
Margaret
Aug 24, 2025
·
Stayed 1 night
Ben
Jul 16, 2025
·
Stayed 2 nights
Katie
Aug 27, 2025
·
Stayed 1 night
Shaun
Jul 9, 2025
·
Stayed 1 night
Jacqueline
Oct 16, 2025
·
Stayed 2 nights
Glen
Sep 19, 2025
·
Stayed 3 nights
Amanda
Jul 4, 2025
·
Stayed 2 nights
Matt
Sep 18, 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Beds are often comfortable and some rooms are spacious or newly refurbished, but noise from thin walls, corridors, and events is a frequent complaint. Lack of air conditioning and unreliable Wi-Fi/TV are also recurring issues.
Mark
Dec 10, 2025
·
Stayed 1 night
Sikander
Jul 28, 2025
·
Stayed 1 night
Jacqueline
Oct 16, 2025
·
Stayed 2 nights
Gary
Sep 20, 2025
·
Stayed 1 night
Jade
Sep 15, 2025
·
Stayed 2 nights
Neil
Nov 17, 2025
·
Stayed 1 night
Bethany
Jul 2, 2025
·
Stayed 1 night
Elliot
Jun 13, 2025
·
Stayed 3 nights
Andrew
Oct 30, 2025
·
Stayed 1 night
Inez
Sep 1, 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Feedback is split between friendly, helpful staff and significant problems: slow or awkward check-ins, overbooking/IT failures, poor follow-up, and occasional rudeness. Response times can be slow when things go wrong.
Mark
Dec 10, 2025
·
Stayed 1 night
Mario
Sep 24, 2025
·
Stayed 1 night
Danny
Oct 8, 2025
·
Stayed 1 night
Akinduro
Nov 27, 2025
·
Stayed 4 nights
Ben
Jul 16, 2025
·
Stayed 1 night
Jacqueline
Oct 16, 2025
·
Stayed 2 nights
Dan
Sep 11, 2025
·
Stayed 2 nights
Matt
Sep 12, 2025
·
Stayed 2 nights
Kevin
Dec 11, 2025
·
Stayed 1 night
Spencer
Apr 30, 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Convenient for Harold Wood station, motorway access, and local events, and easy to find with on-site parking. A few felt the surrounding area lacked walkable dining or felt unsafe.
Akinduro
Nov 27, 2025
·
Stayed 4 nights
David
May 16, 2025
·
Stayed 1 night
Bethany
Jul 2, 2025
·
Stayed 1 night
Glen
Sep 19, 2025
·
Stayed 3 nights
Mike
Jun 6, 2025
·
Stayed 1 night
Lucy
Jun 1, 2025
·
Stayed 1 night
Matt
Sep 18, 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Breakfast quality and organization are frequently criticized, with shortages, delays, late start times, and refund confusion; the restaurant/bar is sometimes closed. A few guests enjoyed meals when available.
Lisa
Sep 7, 2025
·
Stayed 2 nights
Michael
May 20, 2025
·
Stayed 1 night
Shaun
Jul 9, 2025
·
Stayed 1 night
Gary
Sep 20, 2025
·
Stayed 1 night
Glen
Sep 19, 2025
·
Stayed 3 nights
Martin
Jun 11, 2025
·
Stayed 1 night
Pamela
Aug 8, 2025
·
Stayed 1 night
Gurlovesandeep
Jul 20, 2025
·
Stayed 1 night
Cathrine
Sep 25, 2025
·
Stayed 1 night
Matt
Sep 18, 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Crisbin e
3 weeks ago
·
Stayed 1 night
Barry
last month
·
Stayed 1 night
Roger
Jul 22, 2026
·
Stayed 1 night
Vrezh
Jul 12, 2026
·
Stayed 1 night
Ceri
Jul 10, 2026
·
Stayed 8 nights
Yes, free self-parking is available on-site.
Check-in is from 14:00, and check-out is until 11:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.
Yes, airport shuttle services are available for a surcharge of GBP 100 per person (one-way). Guests must contact the property 24 hours prior to arrival to arrange the transfer.
The hotel has limited wheelchair accessibility, including accessible public areas and facilities.
The hotel is located in Hornchurch (Emerson Park), within a 15-minute drive of Lakeside Shopping Centre and Romford Golf Club. It is approximately 16.7 miles from ExCeL Exhibition Centre and 18.7 miles from The Arena.
Instant AI responses are based on hotel information
Over the next 60–90 days, room rates at Palms Hotel & Retreat By Palette London Romford typically land around $71 a night for two guests, ranging from $65 to $111 with higher rates on peak dates.
The quietest month for Palms Hotel & Retreat By Palette London Romford in Greater London is August, while November sees the highest demand. Plan for early autumn or late summer if you prefer fewer other guests around.
Set in Greater London, Palms Hotel & Retreat By Palette London Romford sits close to Romford Market, Lakeside Shopping Centre and Hainault Forest Country Park, making it convenient for city shopping and outdoor activities; the property suits city and business travellers.
Palms Hotel & Retreat By Palette London Romford is cheaper than 13 of 19 comparable hotels nearby, with a typical median of $84 a night versus about $90 for peers in London (and vicinity).
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Check-in must be done by someone who is at least 18 years old.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Parking
Restaurant
Non-Smoking Rooms
Room Service
Dry Cleaning
Housekeeping
Room Service
Restaurant
Non-Smoking Rooms
Picnic Area/Tables
Breakfast in the Room
Allergy-Free Room Available
Vending Machines
Family Room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Free Wi-Fi
Garden
Dry Cleaning
Housekeeping
Banquet Facilities
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Concierge Services
Lockers Available
Parking
Parking Onsite