From
Select dates to see prices and availability
From
Nightly prices at Palms Hotel & Retreat By Palette London Romford average $58 in January, the cheapest month, and $85 in February, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $58 |
| February | $85 |
| March | $73 |
| November | $63 |
| December | $68 |
J
F
M
N
D
Most expensive: February (~$85)
Cheapest: January (~$58)
Amenities
Enjoy recreation amenities such as a nightclub or take in the view from a terrace. Additional features at this hotel include concierge services, a picnic area, and a banquet hall.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Hornchurch? This hotel has 270 square feet (25 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Rooms
Make yourself at home in one of the 138 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Location
With a stay at Palms Hotel & Retreat By Palette London Romford in Hornchurch (Emerson Park), you'll be a 3-minute drive from Upminster Golf Club and 7 minutes from Romford Golf Club. This hotel is 16.6 mi (26.8 km) from Excel London and 18.7 mi (30.1 km) from The Arena.
What's nearby
Upminster Golf Club(2 miles)
Romford Golf Club(2.2 miles)
Queen's Theatre(2.6 miles)
Romford Market(3 miles)
Old MacDonalds Farm(7.7 miles)
Victoria Road Stadium(7.8 miles)
Hainault Forest Country Park(7.8 miles)
King George Hospital(8.2 miles)
Goodmayes Hospital(8.3 miles)
Arena Essex Raceway(9.5 miles)
Lakeside Shopping Centre(9.7 miles)
Valentines Park(9.7 miles)
Langdon Hills Country Park(9.9 miles)
South Park(10 miles)
The Backstage Centre(10.3 miles)
London City Airport (LCY)(21.4 miles)
London (SEN-Southend)(21.2 miles)
Stansted Airport (STN)(30.8 miles)
Heathrow Airport (LHR)(59.5 miles)
Parking
Restaurant
Non-Smoking Rooms
Room Service
Dry Cleaning
Housekeeping
Upminster Golf Club (2 miles)
Romford Golf Club (2.2 miles)
Queen's Theatre (2.6 miles)
Romford Market (3 miles)
Old MacDonalds Farm (7.7 miles)
Victoria Road Stadium (7.8 miles)
6
Sleeps 2
144 ft²
6
Sleeps 2
142 ft²
5
Sleeps 2
142 ft²
6
Sleeps 2
167 ft²
5
Sleeps 2
166 ft²
Based on 358 verified reviews
AI-generated summary based on recent guest reviews
At Palms Hotel & Retreat By Palette London Romford, guests report a mix of recently refreshed rooms and friendly staff alongside notable drawbacks like unreliable Wi-Fi, hot rooms without working air conditioning, frequent noise, and hiccups at check-in.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Palms Hotel & Retreat By Palette London Romford, guests report a mix of recently refreshed rooms and friendly staff alongside notable drawbacks like unreliable Wi-Fi, hot rooms without working air conditioning, frequent noise, and hiccups at check-in.
Some reviews appreciate ample parking and access to Harold Wood station and major roads. Dining is a weak spot, with the restaurant or bar sometimes closed and breakfast affected by shortages and delays. Expect a budget-minded stay with convenient parking and transport, but be prepared for noise and inconsistent basics.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Ample free parking is praised. Some reviews note ongoing renovations and limited outlets, with the restaurant or bar closed at times and the spa or gym unavailable.
Related guest reviews
Tom
Aug 28, 2025
·
Stayed 1 night
Shaun
Jul 9, 2025
·
Stayed 1 night
Jacqueline
Oct 16, 2025
·
Stayed 2 nights
David
May 16, 2025
·
Stayed 1 night
Bethany
Jul 2, 2025
·
Stayed 1 night
Esbjörn
Jun 12, 2025
·
Stayed 2 nights
Mike
Jun 6, 2025
·
Stayed 1 night
Lucy
Jun 1, 2025
·
Stayed 1 night
Cathrine
Sep 25, 2025
·
Stayed 1 night
Wessel
Jun 20, 2025
·
Stayed 6 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms very clean and recently refurbished, though some reported maintenance issues and occasional lapses like stained surfaces, smells, or rubbish outside.
Related guest reviews
Mark
Dec 10, 2025
·
Stayed 1 night
Mario
Sep 24, 2025
·
Stayed 1 night
Margaret
Aug 24, 2025
·
Stayed 1 night
Ben
Jul 16, 2025
·
Stayed 2 nights
Katie
Aug 27, 2025
·
Stayed 1 night
Shaun
Jul 9, 2025
·
Stayed 1 night
Jacqueline
Oct 16, 2025
·
Stayed 2 nights
Glen
Sep 19, 2025
·
Stayed 3 nights
Amanda
Jul 4, 2025
·
Stayed 2 nights
Matt
Sep 18, 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Beds are often comfortable and some rooms are spacious or newly refurbished, but noise from thin walls, corridors, and events is a frequent complaint. Lack of air conditioning and unreliable Wi-Fi/TV are also recurring issues.
Related guest reviews
Mark
Dec 10, 2025
·
Stayed 1 night
Sikander
Jul 28, 2025
·
Stayed 1 night
Jacqueline
Oct 16, 2025
·
Stayed 2 nights
Gary
Sep 20, 2025
·
Stayed 1 night
Jade
Sep 15, 2025
·
Stayed 2 nights
Neil
Nov 17, 2025
·
Stayed 1 night
Bethany
Jul 2, 2025
·
Stayed 1 night
Elliot
Jun 13, 2025
·
Stayed 3 nights
Andrew
Oct 30, 2025
·
Stayed 1 night
Inez
Sep 1, 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Feedback is split between friendly, helpful staff and significant problems: slow or awkward check-ins, overbooking/IT failures, poor follow-up, and occasional rudeness. Response times can be slow when things go wrong.
Related guest reviews
Mark
Dec 10, 2025
·
Stayed 1 night
Mario
Sep 24, 2025
·
Stayed 1 night
Danny
Oct 8, 2025
·
Stayed 1 night
Akinduro
Nov 27, 2025
·
Stayed 4 nights
Ben
Jul 16, 2025
·
Stayed 1 night
Jacqueline
Oct 16, 2025
·
Stayed 2 nights
Dan
Sep 11, 2025
·
Stayed 2 nights
Matt
Sep 12, 2025
·
Stayed 2 nights
Kevin
Dec 11, 2025
·
Stayed 1 night
Spencer
Apr 30, 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Convenient for Harold Wood station, motorway access, and local events, and easy to find with on-site parking. A few felt the surrounding area lacked walkable dining or felt unsafe.
Related guest reviews
Akinduro
Nov 27, 2025
·
Stayed 4 nights
David
May 16, 2025
·
Stayed 1 night
Bethany
Jul 2, 2025
·
Stayed 1 night
Glen
Sep 19, 2025
·
Stayed 3 nights
Mike
Jun 6, 2025
·
Stayed 1 night
Lucy
Jun 1, 2025
·
Stayed 1 night
Matt
Sep 18, 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast quality and organization are frequently criticized, with shortages, delays, late start times, and refund confusion; the restaurant/bar is sometimes closed. A few guests enjoyed meals when available.
Related guest reviews
Lisa
Sep 7, 2025
·
Stayed 2 nights
Michael
May 20, 2025
·
Stayed 1 night
Shaun
Jul 9, 2025
·
Stayed 1 night
Gary
Sep 20, 2025
·
Stayed 1 night
Glen
Sep 19, 2025
·
Stayed 3 nights
Martin
Jun 11, 2025
·
Stayed 1 night
Pamela
Aug 8, 2025
·
Stayed 1 night
Gurlovesandeep
Jul 20, 2025
·
Stayed 1 night
Cathrine
Sep 25, 2025
·
Stayed 1 night
Matt
Sep 18, 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Inonge
last week
·
Stayed 1 night
malcolm
2 weeks ago
·
Stayed 1 night
Mahesh
Sep 11, 2026
·
Stayed 2 nights
Collette
Sep 9, 2026
·
Stayed 1 night
james
Sep 1, 2026
·
Stayed 1 night
Everything you need to know for a smooth check-in.
Check-in
Check-out
Check-in from 15:00
Before 11:00
Additional policies and info about this property.
Additional paid services you can request.
Yes, free self-parking is available on-site.
Check-in is from 14:00, and check-out is until 11:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.
Yes, airport shuttle services are available for a surcharge of GBP 100 per person (one-way). Guests must contact the property 24 hours prior to arrival to arrange the transfer.
The hotel has limited wheelchair accessibility, including accessible public areas and facilities.
The hotel is located in Hornchurch (Emerson Park), within a 15-minute drive of Lakeside Shopping Centre and Romford Golf Club. It is approximately 16.7 miles from ExCeL Exhibition Centre and 18.7 miles from The Arena.
Have a question?
Instant AI responses are based on hotel information
Over the next 60–90 days, room rates at Palms Hotel & Retreat By Palette London Romford typically land around $74 a night for two guests, ranging from $67 to $115 on busier dates.
The quietest month to stay at Palms Hotel & Retreat By Palette London Romford in Greater London is August, while November sees the strongest demand. If you prefer fewer crowds and easier availability, plan for August.
Palms Hotel & Retreat By Palette London Romford sits in Greater London near Romford Market, Lakeside Shopping Centre and Hainault Forest Country Park, making it handy for shopping and outdoor walks. The hotel suits city and business travellers looking for convenient access to local attractions.
Palms Hotel & Retreat By Palette London Romford is cheaper than 9 of 17 comparable hotels nearby, with a typical median of $84 a night versus about $87 for peers.
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Check-in must be done by someone who is at least 18 years old.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Room Service
Dry Cleaning
Housekeeping
General
Room Service
Restaurant
Non-Smoking Rooms
Picnic Area/Tables
Breakfast in the Room
Allergy-Free Room Available
Vending Machines
Family Room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Internet
Free Wi-Fi
Activities
Garden
Services
Dry Cleaning
Housekeeping
Banquet Facilities
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Concierge Services
Lockers Available
Parking
Parking
Parking Onsite