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Grand Smokies Resort Lodge Pigeon Forge


Amenities

  • Parking

  • Swimming pool

  • Non-Smoking Rooms

  • Housekeeping

  • Banquet Facilities

  • ATM / Cash Machine

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Grand Smokies Resort Lodge Pigeon Forge draws families with its warm indoor pool and slide, central Parkway location, and some spacious rooms with kitchenettes and balconies, but reviews consistently note dated spaces, variable upkeep, and mixed service experiences.

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Facilities

Mixed

Cleanliness

Inconsistent

Rooms

Mixed

Service

Mixed

Location

Central

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8

Patrick

IAN-logo

2 weeks ago

·

Stayed 1 night

Good stay clean.the AC was turn all way down didnt cool like should took few hrs
Good stay clean.the AC was turn all way down didnt cool like should took few hrs

8

Deborah

IAN-logo

2 weeks ago

·

Stayed 2 nights

The only problem I had with this hotel was the parking. There is virtually no parking close to the lobby, and therefore a long walk is required to get to the front entrance. I actually had to park in the back of the hotel, since parking closer to the front door was full. The drive to the back parking lot was very confusing, requiring you to circle the side of the building and get onto another road going to the back entrance. I got totally lost and had to get an employee show me how to get there.
The only problem I had with this hotel was the parking. There is virtually no parking close to the lobby, and therefore a long walk is required to get to the front entrance. I actually had to park in the back of the hotel, since parking closer to the front door was full. The drive to the back parking lot was very confusing, requiring you to circle the side of the building and get onto another road going to the back entrance. I got totally lost and had to get an employee show me how to get there.

6

Heather

IAN-logo

2 weeks ago

·

Stayed 2 nights

Not what we hoped for but not the worst we've ever stayed in.
Not what we hoped for but not the worst we've ever stayed in.

6

Matthew

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2 weeks ago

·

Stayed 3 nights

The hotel room was nice just needs so many updates to it. When you take a shower make sure you dont flood the bathroom the shower curtain doesnt work good at all. The soap dispenser act like they were empty but you can see that they are full. The frist day when housekeeping came to the room they didnt replace the towels that we used. Tv remote didnt work that great with the TV. The breakfast was ok not your typical breakfast you would get for free with your stay. They had biscuits and gravy, eggs, sausage, donuts, fruit and orange juice. Wish they had bagels or even yogurt. I thought we were getting like a ticket to go eat at the buffet not have food brought over from them. Other than that it was a nice affordable stay.
The hotel room was nice just needs so many updates to it. When you take a shower make sure you dont flood the bathroom the shower curtain doesnt work good at all. The soap dispenser act like they were empty but you can see that they are full. The frist day when housekeeping came to the room they didnt replace the towels that we used. Tv remote didnt work that great with the TV. The breakfast was ok not your typical breakfast you would get for free with your stay. They had biscuits and gravy, eggs, sausage, donuts, fruit and orange juice. Wish they had bagels or even yogurt. I thought we were getting like a ticket to go eat at the buffet not have food brought over from them. Other than that it was a nice affordable stay.

8

Patricia

IAN-logo

2 weeks ago

·

Stayed 1 night

I gave four stars due to the a/c high pitched squeal. And the bed being too hard. Room needs updated.
I gave four stars due to the a/c high pitched squeal. And the bed being too hard. Room needs updated.

2385 Parkway, Pigeon Forge, Tennessee, United States of America

Location

Located in Pigeon Forge, Grand Smokies Resort Lodge is connected to the convention center. The area's natural beauty can be seen at Great Smoky Mountains National Park and Douglas Lake, while Titanic Museum and Dollywood are popular area attractions. Dollywood's Splash Country and Soaky Mountain Waterpark are not to be missed. Spend some time exploring the area's activities, including winery tours.

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 16:00 to 03:00

Before 11:00


FAQs

Yes, parking is available on-site and is free. However, parking is limited.


Yes, a delightful breakfast is served on-site, although specific details about the type and cost are not provided.


Yes, the property allows pets in specific rooms only, with a pet fee of USD 40.00 per pet, per day. A pet deposit of USD 200.00 per stay is also required. Service animals are exempt from fees.


Check-in time starts at 16:00 and ends at 03:00. Check-out time is at 11:00. Early check-in is available for a fee of USD 50.00, subject to availability.

The hotel is located in Pigeon Forge, connected to the convention center. It is near Great Smoky Mountains National Park, Douglas Lake, Titanic Museum, and Dollywood, making it a convenient base for exploring the area.


Yes, there is an indoor pool available, which includes a waterslide. Pool access is available from 9:00 AM to midnight.


Yes, children are welcome at the hotel. There is no specified minimum age for children to stay for free.


The property offers cribs for a fee of USD 15.00 per day and rollaway beds for the same fee. Availability is subject to request and confirmation.


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