Homewood Suites Austin Round Rock

Clean room Friendly staff Comfortable temperature Efficient check in and check out

My room not cleaned for two days. Not dirty but bed and trash could have been done. What was appalling to me was the housekeeper asking me to leave a tip!! What if anything is included anymore in a hotel? I will never be tipping a housekeeper because this is their job!!! This tipping issue is out of control in this country!!! As the employer it looks ridiculous to me that they are asking for money from guests. I own a medical practice and sugerí center business. Imagine how it would look if our staff asked for extra money from patients so some patients would get better care than others. I suggest you forbid this policy or pay your staff more money!!!!

Very friendly and helpful went above and beyond loved it

Todo excelente

Clean room / bathroom - door was hard to open and extremely loud . Staff is always great and accommodating. Love the mgr Hoda and Shawn the host. Only downside to this stay was the parking lot was being reconstructed therefore we had to park at Qt and walk to the hotel on our last day . That was a bit inconvenient. Very busy area a bit loud this time . But the rooms are always comfy and super clean . Always a fav ans go to.