Name: Candlewood Suites El Paso by IHG
Address: 4631 Cohen Avenue, Northeast El Paso, El Paso, Texas, United States of America, El Paso, El Paso County, US
Price range: US$103–US$211 per night
Rating: 9.33

What guests think

At Candlewood Suites El Paso by IHG, guests consistently praise very clean, spacious rooms with kitchenettes and friendly, helpful staff, while noting a convenient location near the highway and dining options in a generally safe, quiet area.

Many appreciated amenities like a gym, laundry facilities, an outdoor grill, on-site parking, and 24-hour lobby coffee. Common drawbacks were ongoing renovations causing daytime water shut-offs, mess, noise and access changes, plus occasional appliance issues, intermittent Wi-Fi, and a brief lapse in front desk coverage; breakfast is limited to grab-and-go. Overall, a comfortable, self-catering base if you are okay with some renovation disruption.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests value the gym, laundry facilities, outdoor grill, on-site parking, and 24-hour lobby coffee. However, remodeling caused daytime water shut-offs and some disruption.

Related guest reviews

10

ANN

23 Sept 2025

·

Stayed 3 nights

Spacious room. Only thing was bad was the frig wouldn't make ice, but there was the main ice machine. So no big problem.

10

Scott P

18 Mar 2025

·

Stayed 1 night

The room is big with a kitchenette, including a stovetop, microwave and full size fridge. Plenty of room to spread out. If it had an oven I could live here. Nice laundry facilities and a nice gym. I was able to use the grill outside which is a nice touch.

8

Richard

8 Jan 2025

·

Stayed 4 nights

Easy parking,nice friendly staff,clean and quiet

10

Emily

12 Apr 2024

·

Stayed 2 nights

Really liked this hotel, staff was friendly, liked the kitchenette, clean, had everything I needed. Randomly, I took my air quality monitor with me on this trip and my room in this hotel had the best air quality of the 6 I stayed at. Also liked the 24h coffee on demand machine in the lobby.

8

Octavio

11 Sept 2023

·

Stayed 2 nights

Good location and good service. Only negative is that the property is still being renovated

8

Rhonda

1 Sept 2023

·

Stayed 3 nights

The property is convenient and very comfortable. However, it was very inconvenient during our stay. There is construction going on inside and it is a mess; we would not have stayed there at this time if we had known.

6

Christy

31 Mar 2023

·

Stayed 3 nights

I like the property and will use it again. But the construction and not having water between 9- 2:30 is a pain. Everything else was great.

8

Erik

28 Mar 2023

·

Stayed 1 night

This place is being remodeled, and as a result, water is turned of for the greater part of the day, starting at 9:30. For an extension stay hotel, this could be a problem for some.guests. The fact that the hotel is being remodeled should be stated on the relevant websites. But if course nobody reads this or cares.

10

Debbie

15 Jan 2023

·

Stayed 1 night

the stay went really well. The hotel worked hard to make sure all guests were comfortable and everything was simple and organized while construction is going on.

10

Juan

3 Jan 2023

·

Stayed 1 night

Clean, safe area with parking

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Cleanliness

Reviews frequently describe the property and rooms as very clean. A few noted construction areas felt messy.

Related guest reviews

10

Lindsey

8 Nov 2025

·

Stayed 1 night

Staff were great. Rooms are very nice and clean.

10

Kevin

5 Jan 2025

·

Stayed 2 nights

Professional staff. Nice amenities. Clean.

10

Tammy

1 Dec 2024

·

Stayed 1 night

Property was super clean. Staff was so nice and very helpful.

10

Johnny

25 Aug 2024

·

Stayed 3 nights

Very clean and many amenities

10

Douglas

29 May 2024

·

Stayed 2 nights

The staff was friendly and helpful. The property and rooms were very clean.

10

Melanie

26 Apr 2024

·

Stayed 1 night

Very clean and decent size room

10

Gene

16 Apr 2024

·

Stayed 2 nights

The place was very clean and staff was very friendly.

10

Arthur

21 Feb 2024

·

Stayed 1 night

Very clean. What more can you ask?

10

Doris

22 Nov 2023

·

Stayed 2 nights

Very clean hotel and wonderful stay. We will definitely stay here again.

10

lucia

15 May 2023

·

Stayed 3 nights

The property was under remodeling so it was a bit messy and it’s understandable, but the workers should pick up their mess and a hotel manager should be aware of this issue and look around after hours of their work. Room was excellent I will book again but wait until they finish the remodeling

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and well equipped with kitchenettes; beds are comfortable. Some guests reported intermittent Wi-Fi and occasional appliance issues, and a few found rooms smaller than expected.

Related guest reviews

10

ANN

23 Sept 2025

·

Stayed 3 nights

Spacious room. Only thing was bad was the frig wouldn't make ice, but there was the main ice machine. So no big problem.

10

Cynthia

17 Aug 2025

·

Stayed 1 night

Very spacious & pet friendly room

8

Robin Michele Lee

5 May 2025

·

Stayed 3 nights

my only complaint was the wifi kept cutting on and out.

10

Scott P

18 Mar 2025

·

Stayed 1 night

The room is big with a kitchenette, including a stovetop, microwave and full size fridge. Plenty of room to spread out. If it had an oven I could live here. Nice laundry facilities and a nice gym. I was able to use the grill outside which is a nice touch.

10

Katharina

4 Jan 2025

·

Stayed 1 night

Absolutely recommend staying here the room was clean and spacious.

10

Martha

17 Aug 2024

·

Stayed 1 night

The room was spacious.

10

lucas

2 Jun 2024

·

Stayed 1 night

Clean room with a nice kitchenette setup

10

Jon S

15 Oct 2023

·

Stayed 1 night

Highly recommend. Hotel is in great condition. Room was spacious with all the expected amenities. Room was well designed. Hotel staff was friendly and helpful.

10

Sallie

24 Sept 2023

·

Stayed 1 night

Friendly staff. The room was small, but the bed was very comfortable.

6

Michelle

17 Jul 2023

·

Stayed 2 nights

Place was being remodeled so it was an adjustment, but the coffee pot and stove in my room not working sort of made my stay that much more lackluster. Need directions for using the stove and seeking info. Drawers would not stay shut…

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Service

Staff are widely praised as friendly, helpful, and responsive, with quick maintenance support and smooth check-in. There were isolated complaints about early-morning front-desk availability.

Related guest reviews

10

Lindsey

8 Nov 2025

·

Stayed 1 night

Staff were great. Rooms are very nice and clean.

10

vincent

3 Nov 2025

·

Stayed 1 night

Everything was great easy check in and room was perfect

10

Moses

13 Jun 2025

·

Stayed 3 nights

Great people, great service!

10

Lupe

25 Apr 2025

·

Stayed 5 nights

We always stay here, but this time ran out of coffee. My brother went to the front desk at 5am rang the bell and no one responded. First morning hardly any sugar to replenish room. Otherwise no issues.

10

Monika

1 Feb 2025

·

Stayed 3 nights

Bedrooms were clean and I really enjoyed the Dove amenities. Staff were pleasant and offered extra items upon request. Our sink hose became unattached and they had someone come up to fix it within 30 minutes on our last night. Great location to highway and shopping centers as well.

8

Richard

8 Jan 2025

·

Stayed 4 nights

Easy parking,nice friendly staff,clean and quiet

10

Kevin

5 Jan 2025

·

Stayed 2 nights

Professional staff. Nice amenities. Clean.

10

Douglas

29 May 2024

·

Stayed 2 nights

The staff was friendly and helpful. The property and rooms were very clean.

10

Martha

1 Dec 2023

·

Stayed 4 nights

We stay here at least once or twice a year and this time we were upgraded to a suite. The remodel was completed and greatly improved the quality. The staff is always pleasant and very helpful. We'll be back again next year!

8

Jerry

21 Feb 2023

·

Stayed 3 nights

Easy to get in and out of. We had issues with our room “key” not working properly and they fixed it promptly. Even with the renovations it was a great experience

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Location

Convenient to the highway and near dining and shopping; area felt safe and quiet for several guests. One reviewer felt it was a little remote.

Related guest reviews

10

Cheri

10 Oct 2025

·

Stayed 2 nights

Very conveniently located, staff was very friendly.

10

Monika

1 Feb 2025

·

Stayed 3 nights

Bedrooms were clean and I really enjoyed the Dove amenities. Staff were pleasant and offered extra items upon request. Our sink hose became unattached and they had someone come up to fix it within 30 minutes on our last night. Great location to highway and shopping centers as well.

10

Mercedes

23 Feb 2024

·

Stayed 1 night

Clean, near dining.

6

Todd Andrew

3 Oct 2023

·

Stayed 2 nights

A little remote

8

Octavio

11 Sept 2023

·

Stayed 2 nights

Good location and good service. Only negative is that the property is still being renovated

8

victor

24 Jan 2023

·

Stayed 1 night

Ubication

8

Mart

4 Jan 2023

·

Stayed 1 night

Very comfortable, close to restaurants, movie theater, had a to go breakfast, good wifi

10

Juan

3 Jan 2023

·

Stayed 1 night

Clean, safe area with parking

10

BENEDICT

25 Dec 2022

·

Stayed 1 night

The side of town and the highway

10

CARL Grant

20 Dec 2022

·

Stayed 19,345 nights

Safe, quite abd comfortable.

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Dining

Breakfast is limited to grab-and-go items and lobby coffee. In-room kitchenettes and the outdoor grill support self-catering.

Related guest reviews

10

Lupe

25 Apr 2025

·

Stayed 5 nights

We always stay here, but this time ran out of coffee. My brother went to the front desk at 5am rang the bell and no one responded. First morning hardly any sugar to replenish room. Otherwise no issues.

10

Scott P

18 Mar 2025

·

Stayed 1 night

The room is big with a kitchenette, including a stovetop, microwave and full size fridge. Plenty of room to spread out. If it had an oven I could live here. Nice laundry facilities and a nice gym. I was able to use the grill outside which is a nice touch.

10

Lori

16 Feb 2025

·

Stayed 1 night

This place FAR exceeded expectations! 13/10 *** Very clean, quiet and comfortable..The breakfast was just some grab and go stuff but wiuld definitely stay here again.

10

lucas

2 Jun 2024

·

Stayed 1 night

Clean room with a nice kitchenette setup

10

Emily

12 Apr 2024

·

Stayed 2 nights

Really liked this hotel, staff was friendly, liked the kitchenette, clean, had everything I needed. Randomly, I took my air quality monitor with me on this trip and my room in this hotel had the best air quality of the 6 I stayed at. Also liked the 24h coffee on demand machine in the lobby.

8

Mart

4 Jan 2023

·

Stayed 1 night

Very comfortable, close to restaurants, movie theater, had a to go breakfast, good wifi

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$133
February	US$135
March	US$122
April	US$117
May	US$160
June	US$162
July	US$130
August	US$101
September	US$124
October	US$148
November	US$114
December	US$107

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $145	10 $135	11 $114	12 $114
13 $120	14 $135	15 $139	16 $177	17 $146	18 $145	19 $151
20 $126	21 $136	22 $151	23 $211	24 $157	25 $156	26 $132
27 $106	28 $127	29 $127	30 $135

Su	Mo	Tu	We	Th	Fr	Sa
				1 $135	2	3 $177
4 $115	5 $127	6 $136	7 $127	8 $136	9 $103	10 $136
11 $124	12 $120	13 $168	14 $159	15 $155	16 $132	17 $132
18 $131	19 $159	20 $192	21 $168	22 $202	23 $150	24
25 $117	26 $120	27 $128	28 $153	29 $128	30 $110	31 $107

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Monthly average prices

About this property

Location

Guest reviews

Superb

Who stays here?

What guests think

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Good to know

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FAQs about Candlewood Suites El Paso by IHG

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