Is parking available at the hotel?

Free self-parking is available on-site, but parking is limited. Height restrictions apply.

What breakfast options are offered?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately CNY 128 for adults and CNY 68 for children.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request.

Are airport shuttle services provided?

Airport shuttle services are available for a surcharge. Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer?

The property includes step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility features are not provided.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Hangzhou, within a 15-minute walk of Hangzhou Opera and Zhejiang Museum of Natural History. It is approximately 1 mile from Wulin Square and Hangzhou Tower Shopping Mall.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool and an outdoor heated pool. The operational hours are not specified.

What are the policies for children staying at the hotel?

Children 2 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Courtyard by Marriott Hangzhou Wulin at West Lake

What guests think

Across recent reviews of Courtyard by Marriott Hangzhou Wulin, guests highlight clean, comfortable rooms, a large swimming pool, and generally satisfying breakfast offerings, with many also noting good overall value for money during their stay.

Service is frequently praised as friendly and proactive, with smooth check-ins, helpful assistance, and quick room changes when needed. Rooms are mostly spacious and pleasant, though some reviews mention dim lighting, occasional maintenance problems, and sparse in-room amenities. Location feedback varies between convenient access to shops or the subway and comments that major sights and stations are not very close, so taxis are sometimes used. Overall, expect a comfortable stay with strong service and dependable value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Reviews frequently mention a large swimming pool; one notes a good gym, and some mention a connection to the adjacent JW Marriott for certain arrangements. Isolated comments mention a steam room outage and laundry charged by the piece; robot delivery is not available.

Related guest reviews

10

Joseph

May 10, 2024

·

Stayed 3 nights

The staff was incredibly kind and helpful, the pool and gym were very nice. Quick to switch rooms on request, providing ample water, helping with recommendations, and the breakfast was incredible for the price(plus they allowed take away). Was the equivalent of a 4 or 5 star hotel in America. Truly a great experience. 5m drive to Westlake.

10

Svetlana

Oct 23, 2023

·

Stayed 1 night

Marriott remains the top brand. This hotel once again proves this point. It si conveniently connected with JW Marriott. The swimming pool is exceptionally large, The breakfast is really good and has anything one could. Team at the reception is exceptional. Fancy Zhou and Lee Li went above and beyond to make my check in and check out comfortable and pleasant experience. Very nice hotel i will always keep going back to.

10

Chiara

Nov 24, 2025

·

Stayed 4 nights

Great room and bathroom, staff were nice and courteous. Ideal location near subway and things of interest for tourism as well as malls and eating areas. WiFi was good, other amenities nice, however laundry is by piece and no self-service is available.

8

chunyan

Jul 26, 2024

·

Stayed 1 night

竟然没有机器人送外卖服务

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8

JEANNIE

Apr 21, 2024

·

Stayed 1 night

It was a pleasant stay; smooth check in and a great swimming pool. But there is no nearby sunway station nor many shopping places around; need to take cab to tourist places.

10

Stephen

Nov 12, 2025

·

Stayed 6 nights

Did not use the pool.

10

taesan

Jan 26, 2026

·

Stayed 2 nights

객실은 정갈하고 편안했어요. 직원들은 친절했어요, 특히 이그제큐티브 라운지 직원들이 매우 좋았어요.

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8

Ying Ding

Nov 14, 2023

·

Stayed 4 nights

Check in was quick & easy. Breakfast was decent. Steam room didn't work for days. Otherwise, it is a great hotel in Hangzhou

8

Jongho

Jan 19, 2026

·

Stayed 4 nights

잘 숙박했습니다 내부 시설 깨끗하고 좋았습니다

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10

Yuan Su

May 31, 2024

·

Stayed 5 nights

有游泳池，還蠻大的，星期一的早餐可以去到JW Marriatt那邊吃非常好的安排，選項多，內容豐富

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness earns repeated praise across reviews, with many calling rooms clean and well kept. Occasional issues include mold in a bathroom and a missed towel replacement.

Related guest reviews

10

SHU-HUNG

Feb 23, 2026

·

Stayed 2 nights

服務很好，房間寬敞乾净！

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6

Jessie

Nov 29, 2025

·

Stayed 5 nights

There are moldy stains in shower and sink area.

10

KIMIN

Nov 20, 2023

·

Stayed 3 nights

Breakfast and clean up are pretty good.

8

HyoJeong

Dec 20, 2025

·

Stayed 5 nights

객실이 좀 어둡긴한데 깨끗하고 좋아요

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10

JERRY JEN JUI

Nov 9, 2025

·

Stayed 1 night

乾淨的客房、服務很好

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10

Tan

Jun 3, 2024

·

Stayed 2 nights

clean room and location is good with shopping and eateries within walking distance

6

Jongho

Dec 18, 2025

·

Stayed 4 nights

객실 상태는 좋았습니다 다만 마지막날 수건 교체가 안되어 있었습니다

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10

YOUNGJIN

May 28, 2024

·

Stayed 3 nights

깨끗하고 편했어요 친절하고 위치도 중심지에서 멀지 않아 이동이 좋았습니다!

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10

Jie Ling

May 26, 2025

·

Stayed 1 night

Very friendly staff, hotel is very clean

10

Xiang

Oct 16, 2025

·

Stayed 1 night

The room was nice and clean. Whenever I had questions I got answers from the staff helpful. The hotel is two blocks away from the shopping center. I was very happy to stay there

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with good Wi-Fi reported by one guest. Some mention dim lighting, maintenance problems like a faulty fridge or safe, and missing in-room items such as tea or coffee.

Related guest reviews

10

SHU-HUNG

Feb 23, 2026

·

Stayed 2 nights

服務很好，房間寬敞乾净！

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10

Seongkyoon

Jun 30, 2024

·

Stayed 4 nights

지하철역이랑은 좀 멀지만 방이 넓고 직원이 친절해서 좋았습니다

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10

Ryan

Aug 23, 2024

·

Stayed 1 night

Nice rooms and property

10

Chiara

Nov 24, 2025

·

Stayed 4 nights

Great room and bathroom, staff were nice and courteous. Ideal location near subway and things of interest for tourism as well as malls and eating areas. WiFi was good, other amenities nice, however laundry is by piece and no self-service is available.

6

Lin

Jul 22, 2025

·

Stayed 2 nights

Many things in the room are in poor condition The fridge did not work, I called to get the safe fixed. There were

10

taesan

Jan 26, 2026

·

Stayed 2 nights

객실은 정갈하고 편안했어요. 직원들은 친절했어요, 특히 이그제큐티브 라운지 직원들이 매우 좋았어요.

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8

HyoJeong

Dec 20, 2025

·

Stayed 5 nights

객실이 좀 어둡긴한데 깨끗하고 좋아요

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8

Pin Chuan

Apr 9, 2023

·

Stayed 2 nights

工作人員的服務態度真的非常好，沒有話說。只是房間內的配置有點不足，連茶包，咖啡包都沒有。

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8

Martin

Nov 12, 2023

·

Stayed 2 nights

Schönes Zimmer, guter Service und die Lage ist auch gut. Das Frühstück nicht Asiaten OK, könnte aber besser sein.

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10

Xiang

Oct 16, 2025

·

Stayed 1 night

The room was nice and clean. Whenever I had questions I got answers from the staff helpful. The hotel is two blocks away from the shopping center. I was very happy to stay there

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AI-generated summary based on recent guest reviews

Service

Staff are consistently friendly, courteous, and helpful, with smooth check-ins, proactive housekeeping, and quick room changes when requested. Several guests also note good English skills across teams, including the executive lounge and reception.

Related guest reviews

10

Ryosuke

Nov 23, 2025

·

Stayed 5 nights

スタッフは皆様親切で、気持ちの良い旅でした。杭州に行く機会があればまた宿泊したいです。

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10

SHU-HUNG

Feb 23, 2026

·

Stayed 2 nights

服務很好，房間寬敞乾净！

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10

Kas

Jun 6, 2024

·

Stayed 4 nights

The staff are awesome! All were very courteous and thoughtful, they helped to push our luggages whenever we bumped into one. Special thanks to Ms Maggie 王淑霞 from room upkeep. I was very busy working in the room so I had no time to make up room. When I left my room, she will take the initiative to come up to me to book a time to change dirty cups and provide new bottles of water. So thoughtful! We had a wonderful stay.

10

Joseph

May 10, 2024

·

Stayed 3 nights

The staff was incredibly kind and helpful, the pool and gym were very nice. Quick to switch rooms on request, providing ample water, helping with recommendations, and the breakfast was incredible for the price(plus they allowed take away). Was the equivalent of a 4 or 5 star hotel in America. Truly a great experience. 5m drive to Westlake.

10

Svetlana

Oct 23, 2023

·

Stayed 1 night

Marriott remains the top brand. This hotel once again proves this point. It si conveniently connected with JW Marriott. The swimming pool is exceptionally large, The breakfast is really good and has anything one could. Team at the reception is exceptional. Fancy Zhou and Lee Li went above and beyond to make my check in and check out comfortable and pleasant experience. Very nice hotel i will always keep going back to.

10

Chiara

Nov 24, 2025

·

Stayed 4 nights

Great room and bathroom, staff were nice and courteous. Ideal location near subway and things of interest for tourism as well as malls and eating areas. WiFi was good, other amenities nice, however laundry is by piece and no self-service is available.

10

HANNAH

Feb 29, 2024

·

Stayed 1 night

Great staff, clean rooms and good location. I have been staying here for years and I always feel happy staying here.

10

taesan

Jan 26, 2026

·

Stayed 2 nights

객실은 정갈하고 편안했어요. 직원들은 친절했어요, 특히 이그제큐티브 라운지 직원들이 매우 좋았어요.

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10

Xiang

Oct 16, 2025

·

Stayed 1 night

The room was nice and clean. Whenever I had questions I got answers from the staff helpful. The hotel is two blocks away from the shopping center. I was very happy to stay there

10

Chao Kuan

Aug 16, 2025

·

Stayed 4 nights

整體很好，服務快速

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AI-generated summary based on recent guest reviews

Location

Many guests find the location convenient for shopping and dining and a short ride to West Lake, with some saying it is walkable to the subway. Others note the subway and major sights are not very close, so taxis are often used.

Related guest reviews

10

Joseph

May 10, 2024

·

Stayed 3 nights

The staff was incredibly kind and helpful, the pool and gym were very nice. Quick to switch rooms on request, providing ample water, helping with recommendations, and the breakfast was incredible for the price(plus they allowed take away). Was the equivalent of a 4 or 5 star hotel in America. Truly a great experience. 5m drive to Westlake.

10

Shukun

Mar 23, 2023

·

Stayed 3 nights

Staff is very polite and helpful. In a good location with shopping malls and restaurants nearby. Also not far from West lake.

10

Chiara

Nov 24, 2025

·

Stayed 4 nights

Great room and bathroom, staff were nice and courteous. Ideal location near subway and things of interest for tourism as well as malls and eating areas. WiFi was good, other amenities nice, however laundry is by piece and no self-service is available.

8

Ramakrishna

Jun 3, 2024

·

Stayed 1 night

It is a good hotel , very helpful staff , close to many attractions

8

JEANNIE

Apr 21, 2024

·

Stayed 1 night

It was a pleasant stay; smooth check in and a great swimming pool. But there is no nearby sunway station nor many shopping places around; need to take cab to tourist places.

8

Shwu Bin

Aug 20, 2025

·

Stayed 1 night

Good value and walkable from sunbway

8

Raul

Jun 4, 2024

·

Stayed 5 nights

Hotel cómodo, bien desayuno y la comida del servicio al cuarto fabulosa. Un poco lejos de los principales atractivos turísticos pero facil para tomar Didi y moverse por la ciudad.

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10

HANNAH

Nov 12, 2023

·

Stayed 1 night

nice and clean, staff speak a good level of English which makes it easier. I use this hotel whenever I visit the city for work. It’s located near lots of shops and not too far from hangzhou east train station or the west lane.

10

Tan

Jun 3, 2024

·

Stayed 2 nights

clean room and location is good with shopping and eateries within walking distance

10

Xiang

Oct 16, 2025

·

Stayed 1 night

The room was nice and clean. Whenever I had questions I got answers from the staff helpful. The hotel is two blocks away from the shopping center. I was very happy to stay there

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally rated good to excellent, with strong variety mentioned; one guest noted takeaway was allowed, and room service food earned praise in a review. A few guests found breakfast only decent or less tailored to non-Asian tastes.

Related guest reviews

10

Joseph

May 10, 2024

·

Stayed 3 nights

The staff was incredibly kind and helpful, the pool and gym were very nice. Quick to switch rooms on request, providing ample water, helping with recommendations, and the breakfast was incredible for the price(plus they allowed take away). Was the equivalent of a 4 or 5 star hotel in America. Truly a great experience. 5m drive to Westlake.

10

Svetlana

Oct 23, 2023

·

Stayed 1 night

Marriott remains the top brand. This hotel once again proves this point. It si conveniently connected with JW Marriott. The swimming pool is exceptionally large, The breakfast is really good and has anything one could. Team at the reception is exceptional. Fancy Zhou and Lee Li went above and beyond to make my check in and check out comfortable and pleasant experience. Very nice hotel i will always keep going back to.

8

Raul

Jun 4, 2024

·

Stayed 5 nights

Hotel cómodo, bien desayuno y la comida del servicio al cuarto fabulosa. Un poco lejos de los principales atractivos turísticos pero facil para tomar Didi y moverse por la ciudad.

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8

Ying Ding

Nov 14, 2023

·

Stayed 4 nights

Check in was quick & easy. Breakfast was decent. Steam room didn't work for days. Otherwise, it is a great hotel in Hangzhou

10

KIMIN

Nov 20, 2023

·

Stayed 3 nights

Breakfast and clean up are pretty good.

8

Martin

Nov 12, 2023

·

Stayed 2 nights

Schönes Zimmer, guter Service und die Lage ist auch gut. Das Frühstück nicht Asiaten OK, könnte aber besser sein.

Translate

10

Yuan Su

May 31, 2024

·

Stayed 5 nights

有游泳池，還蠻大的，星期一的早餐可以去到JW Marriatt那邊吃非常好的安排，選項多，內容豐富

Translate

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5 $78	6 $75	7 $75	8 $78	9 $84	10 $83
11 $83	12 $88	13 $94	14 $97	15 $94	16 $86	17 $95
18 $85	19 $102	20 $107	21 $111	22 $105	23 $94	24 $92
25 $87	26 $99	27 $104	28 $111	29 $104	30 $94	31 $106

Su	Mo	Tu	We	Th	Fr	Sa
1 $87	2 $94	3 $106	4 $110	5 $102	6 $86	7 $95
8 $87	9 $94	10 $107	11 $110	12 $111	13 $95	14 $90
15 $91	16 $99	17 $104	18 $107	19 $104	20 $95	21 $97
22 $87	23 $90	24 $104	25 $107	26 $103	27 $86	28 $86
29 $80	30 $87

Courtyard by Marriott Hangzhou Wulin at West Lake

About this property

Location

Room options

Executive Twin Room, 2 Double Beds

Executive Suite, 1 King Bed

Deluxe Room, 1 King Bed, City View

Executive Room, 1 King Bed

Premier Room, 1 King Bed, City View

Premier Twin Room, 2 Double Beds, City View

Deluxe Twin Room, 2 Double Beds, City View

Guest reviews of Courtyard by Marriott Hangzhou Wulin at West Lake

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott Hangzhou Wulin at West Lake

Prices for upcoming dates