Name: Hyatt Place Pittsburgh North Shore
Address: 260 N Shore Dr, North Shore, Pittsburgh, Pennsylvania, United States of America, Pittsburgh, Allegheny County, US
Price range: $117–$755 per night
Rating: 8.38

What guests think

Across reviews, Hyatt Place Pittsburgh North Shore earns strong marks for its walkable location by PNC Park and Acrisure Stadium and for generally friendly staff and solid complimentary breakfast, while recurring concerns include inconsistent cleanliness, traffic noise, and dated areas.

Rooms are often described as clean, spacious and comfortable, though multiple guests report stained carpets, worn furniture, maintenance issues, and occasional musty odors. Service is frequently praised, but housekeeping and responsiveness can be hit or miss, with some missed room cleanings and delayed requests. Amenities draw mixed feedback: the pool was closed or unclean at times, hot water faltered on some stays, and on-site bar/restaurant availability was limited; parking is convenient but comes with an extra fee. Expect a convenient base for games and concerts, with comfort dependent on room assignment and operations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: self-parking is convenient but paid, and the pool was sometimes closed or reported unclean. Several guests noted limited or unavailable on-site bar/restaurant and occasional elevator issues; a small but usable fitness room is mentioned.

Related guest reviews

8

Alyssa

Jan 1, 2024

·

Stayed 1 night

Great hotel, very clean and located close to restaurants and shopping. The only drawback was the parking. Small lot for the hotel and we were charged a parking fee without the guarantee of getting a spot.

6

Kristin

Jun 18, 2024

·

Stayed 1 night

It was a very nice hotel and good walikng distance to PNC park. However the ice machine was broke and also it said it had a bar on property which is false

2

Ces

Jul 4, 2025

·

Stayed 1 night

The indoor pool had worms in it and wasnt clean. The rooms had an odor to them. The first smelled like cleaning solution and the second like wet dog. We made the best of it but would not go back. Management needs to invest in sanitation and cleanliness.

2

Ross

Jul 8, 2024

·

Stayed 1 night

Not impressed. Front desk was very rude except for 1 guy. It was pretty clean but floors looked like they haven’t been mopped in years. Kids were excited to go in the pool but it was closed. Only good thing is it’s right next to the stadium. Probably wouldn’t go back.

6

Janet

Aug 19, 2024

·

Stayed 3 nights

Location is perfect if attending events in the area and we loved the close proximity to the trail. Pool was closed the first day due to maintenance issues…this was a feature we were looking for when selecting a place to book.

6

Claudia

Apr 7, 2025

·

Stayed 2 nights

Online indicates there is a restaurant and bar. This hotel had neither. Where you checked in also served at the bar and restaurant yet when you ask to order food we were told then didn’t have any.

10

Jae Won

Apr 17, 2025

·

Stayed 1 night

It was very clean and the staff were friendly. The fitness room was small, but stocked with everything necessary. The area was very convenient for everything we wanted to visit.

6

Frances

Jun 30, 2025

·

Stayed 1 night

Pool is closed half the time i have stayed at this property! Pool had earthworms! Manager Mike said they are harmless and they go to the bottom! That tells me the filter is full of them! Many children in pool and felt a health hazard! What if worms got in nose or mouth or body cavity of child! I was not happy

8

Emanuel

Aug 6, 2025

·

Stayed 1 night

The hotel was a perfect location with easy access to waterfront, attractions and lots of restaurants. The hotel needs some updates and the poor was closed when we were there.

6

Mary

May 18, 2024

·

Stayed 1 night

The hotel in itself was nice overall but it had 3 elevators but only one worked. The breakfast was really good but the reason that I gave it a lot rating is bc no where online did I see where I had to pay 26.00 to overnight park at the hotel. After paying over 200.00 for one night my bill ended up being close to 270.00 for one night. ABSOLUTELY RIDICULOUS I had to pay to park at a hotel I obviously had to leave my car overnight.

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Cleanliness

Cleanliness is inconsistent: many guests found spaces clean, but multiple reviews cite stained carpets and furniture, mold in bathrooms, odors, and missed details like hair or dust; housekeeping was sometimes skipped or superficial.

Related guest reviews

8

Karen

Jun 8, 2023

·

Stayed 2 nights

The hotel is perfectly located between PNC park and a strip of restaurants, breweries and bars. Super easy walk to both. The hotel staff was pleasant and the grounds outside were well manicured. The lobby area was nice. Beds and pillows were super comfortable, but the rest of the room was not clean. It was as if they only changed the bed sheets prior to our arrival. The bathroom mirrors were filthy, mildew on caulking, hair in drawers and large wet spot on carpet in front of the couch. We kept our shoes on, cleaned a spot on mirror to be able to see our reflection and avoided using the drawers. As for breakfast, it was just “ok”, but included in cost so that was a bonus! Overall, stay here for the convenience of accessing PNC park.

2

Samantha

Jul 24, 2023

·

Stayed 3 nights

The hotel was so dirty. The shower had black mold. The pack and play the gave me for my daughter had formula stains in it. There were huge stains on the carpet. I called down to ask for more blankets and pillows and was told I'd need to come downstairs to get them. I ordered them because I felt uncomfortable getting under the comforter due to the condition of the rest of the room. The breakfast area was always dirty and over flowing with trash. When we were leaving there was a grocery bag full of trash on the floor of the elevator. I do not recommend. I received no refund for this stay due to uncleanliness and it was over $650 for 3 nights. Do not stay here.

8

Diana

Jul 17, 2024

·

Stayed 1 night

Friendly and helpful staff, comfortable rooms and beds, great parking and location. Room was clean in first glance but a closer look showed a lot of hair in the bathroom and shower. The refillable shower body wash was empty.

4

Carl

Aug 26, 2025

·

Stayed 4 nights

Location is a 10 for sporting events, but the hotel room was not clean. Rug was kinda gross, and looked like they hadn’t vacuumed in 2 weeks. The shower near the ceiling had black mold growing, and the furniture had stains and marks on them. Even some of the towels were a bit dirty.

10

Cindy

Nov 23, 2025

·

Stayed 1 night

Room was clean , bed was very comfortable!

2

Dominique

Aug 13, 2025

·

Stayed 1 night

During arrival, we had great customer service. Upon entering our room, we were met with a strong smell of mildew and a stagnant smell of chlorine. When we turned on the air conditioning, it seemed to make things worse because the ac machine did not appear clean. Upon closer observation, the room had not been thoroughly cleaned. The towels smelled, and dust and leaves were apparent throughout the room. While the hotel was convenient, we won't be back.

6

Jackie

May 20, 2025

·

Stayed 2 nights

My bathroom floor had hair all around the edges and nothing was filled in the bathtub, ie, shampoo, cond, body wash. My housekeeper tried, but she did not speak english so she couldn't understand what I was asking her to do. There was no sticky mat inside the bathtub. My elderly sister, who was having open heart surgery the next morning, almost fell in the tub as it was slippery. The carpet needed cleaning. Otherwise, the rest was clean and comfortable.

6

Karren

Sep 18, 2025

·

Stayed 2 nights

Dirty/stained carpet… used towel left hanging on the back of the bathroom door, someone else’s half-used bar of soap left in the tub, both morgues cleaned with a dirty rag and filthy.

4

James

Aug 19, 2024

·

Stayed 1 night

The employees are very friendly and willing to help. The issue is the cleanliness. Bed was clean and comfortable and the bathroom was decent. The couch, desks, tables and window sills were filthy. I didn’t want to touch anything. So beneath the standards of a Hyatt.

6

Pamela

Oct 18, 2025

·

Stayed 1 night

While the people at the front desk were friendly and helpful and the breakfast was really good, the room was not real clean, especially for the price. Common areas in the bedroom and living area were not wiped down well, and there were fingerprints and such on the mirrors. As we were about to leave, my daughter saw a large insect crawl under the couch. May have been a cockroach, but not sure. I told the front desk as we were leaving and they reported it to maintenance right away. The condition of the furniture and such was just okay. Things seemed beat up in the living room and bedroom. Needs a refresh. And again, when one pays almost $200 for a room, one expects it to be very clean and in good shape.

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Rooms

Rooms are often spacious with comfortable beds and layouts, but several guests reported freeway noise in some rooms and occasional maintenance issues (e.g., broken doors, loud AC, worn decor) plus no in-room microwave in many rooms.

Related guest reviews

8

Richard

Jun 16, 2024

·

Stayed 2 nights

It was a decent place to stay. Relatively clean, breakfast was good, front desk staff was very nice. The only major complaint is the outside noise. The hotel is located right next to the highway and you can hear traffic all night long.

8

Larry

Aug 13, 2025

·

Stayed 1 night

Our room was right near the freeway so it was noisy throughout the night when large trucks were present. It definitely overcharged because of its proximity to the baseball park. Stay in town and walk over the bridge. More things to do

8

Jennifer

Jun 6, 2025

·

Stayed 2 nights

No microwave in rooms (for the cost I think it could be added); elevators had old vomit in them. I understand it may have been a rough night but several workers raid the elevators only to prove that they did see it

10

Mark

Jul 11, 2025

·

Stayed 1 night

Room is great, spacious and clean, but not sound proof, easily heard neighbors

8

Michael

Jul 1, 2025

·

Stayed 1 night

The room was clean but the AC unit was very loud when it would run. It woke me up numerous times throughout the night. The location of the hotel is perfect for people attending Pirate and Steelers games.

4

Angel

Aug 24, 2025

·

Stayed 1 night

The closet door was broken. This was the only full mirror in the room and it wasn’t even able to be used. None of the room phones were functioning or even plugged into anything. Was expecting better for the price.

6

Robert

Jul 22, 2025

·

Stayed 2 nights

The worst road noise I ever dealt with.. guess that what happens when you build in the middle of freeways circling the hotel.. didn’t fall asleep until after 2 bc of it.. racing engines and reving motorcycles made me feel I was sleeping on the shoulder of the highway.. Then I requested a late check out bc I was so tired. And was told unless I signed up for the hotel’s membership program I couldn’t have a late checkout.. which was only a extra hour.. so apparently $500 a night doesn’t warrant a extra hour!! They want more blood!! And then when I checked in .. I was told my card would only be charged $100 for incidentalls bc I wanted to change my payment card.. so I said that’s fine then. I could change the payment card and checkout… when I realized the first night. My first card was charged the full amount and gone form my available spending amount from my card.. I called the front desk to inquire about this .. told my story and was basically called a liar!! The girl on the phone told me” I doubt anyone told you that your card would only be charged a $100” are you F…ing kidding me!! Never again will I stay at this place again!! Ohh and $500 a night!! And there is not even a microwave in the room to heat my leftovers in!! lol icing on the cake for this overpriced place!!

10

Yukiyo

Jul 31, 2025

·

Stayed 3 nights

Convenient location, plenty of walkable activities, spacious rooms

6

Mary

Aug 9, 2025

·

Stayed 3 nights

It was very close to Stage AE, but our room had a moldy stench, the iron and ironing board were broken, and they put us on the end next to the highway and you can hear every single car that goes by. Lastly, we had so loud guests next to us that decided to have a party out in the hall and smoked. The breakfast was decent, they could use an actual coffee shop and food options.

8

JAMES

Oct 19, 2024

·

Stayed 1 night

Great room but it was on the 3rd floor right next to a two bridge freeway. Id stay again but I would request a first floor or fifth through seventh floor room.

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Service

Service is frequently described as friendly and accommodating, but professionalism and follow-through vary, with occasional check-in delays, reservation or billing mix-ups, and slow responses to requests or cleaning.

Related guest reviews

10

Gerry

Nov 17, 2025

·

Stayed 1 night

Staff at front desk were very kind and helpful, location was great, could walk to many restaurants. Continental Breakfast had huge variety of food. Would definitely stay in this hotel again.

10

Leonard

Jun 30, 2025

·

Stayed 1 night

Front desk when I checked in Kayden I believe was absolutely amazing if I could give more then 5 stars I would

8

Victor

Jun 18, 2025

·

Stayed 2 nights

Great location in the North Shore, restaurants/bars next to the hotel. At check in they told us that they could not find our reservation. They said that Hotels.com made a mistake and booked it for July rather than June. My reservation in my phone show the correct days in June. After waiting for awhile they gave me room. Their behavior was very suspicios like they were trying to cancel my reservation.

2

Hilary

Feb 25, 2024

·

Stayed 1 night

The check in process was horrible. Im from out of town and wasnt greeted properly, nor explained how parking worked at the lot or that they actually took it out of the deposit. Any services, perks or breakfast wasnt discussed at the time of check in. I get it, we can have bad days but keep your personal life seperated from your work life. I traveled from out od town and chose to stay at the Hyatt due to the location not knowing a whole lot about it. When i walked in to check in it just wasnt a friendly welcome and the lady seemed like she had an attitude and wanted to take it out on me. Not a good first impression.

10

Roderick

Dec 11, 2024

·

Stayed 2 nights

Customer service was great, Cameron was an amazing host and provided the best service.

10

Sandra

Aug 21, 2025

·

Stayed 4 nights

Great location for watching baseball. Front desk were helpful and very friendly. Had some issues with getting room cleaned. Had to ask a Couple times to have a cleaning and then they only brought a couple towels and remade sheets with first blankets. Garbages never emptied and Dirty cups on cupboard for entire stay.

4

Sharon

Mar 13, 2023

·

Stayed 2 nights

I enjoyed Brandi the night clerk. She was really accommodating and assisted us with getting a clean room. When we checked in she was working alone because her co-worker was 30 minutes late, and she tried her best to make sure our stay was comfortable.

10

Christina

Sep 6, 2025

·

Stayed 1 night

We love this hotel. Always clean and the staff are very friendly.

4

Elizabeth

Dec 15, 2024

·

Stayed 1 night

Unfortunately, we were charged twice for our room. Staff was friendly and check in was easy, but having to deal with the double charge was inconvenient and unnecessary.

8

Tara

Apr 14, 2025

·

Stayed 1 night

The hotel is nice and in a very convenient location to walk to several places. I had a 4:00 check in but was told to come back in an hour. It happens, but no apology and I had to ask for a parking pass. Then, our keys didn’t work…went back downstairs to be told we were given the wrong room number. Again, it happens, but giggles instead of “sorry for the inconvenience of lugging your stuff to the wrong floor.” Nothing that would keep me from staying again, but staff needs some customer service training.

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Location

Location is a standout: steps from PNC Park, Acrisure Stadium, Stage AE and many restaurants, with easy walks to the riverfront and downtown. Some guests noted traffic or nightlife noise, especially in freeway-facing rooms.

Related guest reviews

10

Donald

Sep 10, 2025

·

Stayed 1 night

Very nice and convenient for a Pirates game.

8

Eden

Aug 5, 2024

·

Stayed 3 nights

Great location to PNC Park

10

tamara

Jun 1, 2025

·

Stayed 1 night

Convenient location was the best part about this hotel. Easy walk to PNC Park and Acrisure Stadium.

10

Lisa

Aug 2, 2025

·

Stayed 1 night

Great place to stay Clean friendly and walking distances to our event ae stage Much recommended!

10

Bruce

Sep 19, 2024

·

Stayed 4 nights

Proximity to PNC Park

10

Dakota

Aug 22, 2025

·

Stayed 1 night

Great location and plenty of dining close by.

10

Steven

Dec 9, 2024

·

Stayed 2 nights

Perfect for sports and city access.

10

SCOTT

Aug 19, 2025

·

Stayed 1 night

Great location

10

Sidney

Apr 12, 2024

·

Stayed 3 nights

Great place to stay in Pittsburgh. Right next door to the ball park, 5 minute walk to football stadium, and 30 minute walk to ppg arena. Lots of restaurants and pubs within walking distance. Very safe and friendly area to explore.

10

Cristina

Sep 11, 2025

·

Stayed 2 nights

Amazing location if you are going to PNC Park or Acrisure Stadium. Very pleased with my stay here

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely appreciated for being complimentary with good variety, though several guests found quality inconsistent (rubbery eggs, weak coffee, thawed fruit). On-site dining or bar options were limited or unavailable during some stays.

Related guest reviews

10

adrienne

Nov 10, 2025

·

Stayed 1 night

Our room was clean and ready for us so we got early check in. The front desk receptionist was so pleasant and kind. Breakfast was the best hotel breakfast I have ever gotten. Variety, food was hot, and delicious

10

Gerry

Nov 17, 2025

·

Stayed 1 night

Staff at front desk were very kind and helpful, location was great, could walk to many restaurants. Continental Breakfast had huge variety of food. Would definitely stay in this hotel again.

8

Sabine

Jun 17, 2025

·

Stayed 1 night

Location is great, as downtown can be reached within 15 Min walk. Around the hotel are a lot of restaurants & bars. Only thing we didn't like was breakfast. For a hotel in such a price range, paper plates simply do not fit. Range of food also was not too big and quality was not the best. Everything else was fine, especially friendly staff at reception.

8

Noah

Aug 15, 2024

·

Stayed 1 night

The room and staff were good, but not outstanding, there was nothing wrong with them, but nothing stood out as being great. The breakfast was not good. I have come to expect better from lesser hotels. The coffee was bad, if there is anyway they could ditch the Seattle's Best and get something that isn't low-shelf grocery store quality, and not water it down, it would improve the average rating by a star.

8

yvette

Sep 30, 2025

·

Stayed 2 nights

Clean room and decent breakfast. Creamer variety would have been nice. Others offer this.

8

Jerry

Jun 21, 2023

·

Stayed 2 nights

The food situation didn’t match the website but was fine overall. Great staff and perfect location for baseball.

2

Marcus

Mar 9, 2025

·

Stayed 2 nights

Our sink faucet leaked all over as soon as we go there. The breakfast was terrible. They need to make it more clear about the parking charge. People were nice and it was clean

6

Claudia

Apr 7, 2025

·

Stayed 2 nights

Online indicates there is a restaurant and bar. This hotel had neither. Where you checked in also served at the bar and restaurant yet when you ask to order food we were told then didn’t have any.

10

William

Sep 26, 2025

·

Stayed 1 night

Clean room, prompt service excellent breakfast

10

Madeline

Dec 13, 2024

·

Stayed 2 nights

Overall wonderful, will definitely come back, but was a bit disappointed with the breakfast; the eggs and potatoes sat out a bit long and got rubbery and the fruit was clearly frozen and then thawed as it had an odd sour taste and mushy texture. Other than that though, no complaints!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$187
February	$132
March	$145
April	$281
May	$218
June	$249
July	$204
August	$207
September	$199
October	$278
November	$217
December	$170

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $120	15 $755	16 $249	17 $226	18 $249	19 $484
20 $126	21 $125	22 $359	23	24 $160	25 $423	26
27 $476	28 $125	29 $125	30 $130

Su	Mo	Tu	We	Th	Fr	Sa
				1 $126	2 $168	3 $171
4 $141	5 $166	6 $286	7 $280	8 $141	9 $443	10
11 $509	12 $133	13 $117	14 $118	15 $126	16 $142	17 $145
18 $129	19 $126	20 $125	21 $126	22 $128	23 $142	24 $150
25 $125	26 $126	27 $126	28 $126	29 $126	30 $173	31

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Corner (With Sofa Bed, Specialty)

Room, 2 Queen Beds

Room, 1 King Bed, Accessible (Shower)

Room, 2 Queen Beds (High Floor)

Room, 1 King Bed with Sofa Bed, Roll-In Shower (High Floor)

Room, 1 King Bed with Sofa Bed (High Floor)

Room, 2 Queen Beds, Accessible, Bathtub

Room, 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Room, Accessible Bathtub (2 Queen Beds & Sofa Bed, High Floor)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Pittsburgh North Shore

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Prices for upcoming dates