A Roma San Pietro Best Bed

Good location, clean spacious room, not noisy at all even though our room was on the busy street side. Customer service was overall very good, they were nice enough to void our city tax. A very good budget value.

They came late to let us in bathroom didn’t work and they changed more that it supposed to be and no personal in the property and if you call he is mad bad service

This place was awful! Stay away! Rude owner, threatened to call the police for trespassing when another renter let us in off the street. Listing stated a front desk, which is typically where you check in but there was not one. I tried calling and texting but no reply until another guest called for me, then I was yelled at for using someone else’s phone. We were “upgraded” to a suite that had something spilled on the walls as well as multiple dirty shoe prints. The kitchen had mold in the freezer, a broken tap that leaked, but they were good enough to wrap a towel around it, and there was no cooking/eating/cleaning equipment or supplies, if you were brave enough to use the kitchen!! I took multiple pictures but don’t see where I can upload them here. Trust the other honest reviews and stay away.

The only good thing about this place honestly is the location, but the rest was awful for us. We arrived and had to wait over an hour for someone to come and check us in, and tried calling and contacting them several time with no answer (the phone numbers we found were out of service). When the host finally arrived, he started shouting at us (asking why we didn’t call, but we did call around 10 times) and talking to us in a disrespectful way as if he did not just make us wait for over an hour after all the traveling we just did. Anyway, he upgraded our room for a kitchen that we didn’t need in order to allow himself to remove our breakfast, that was supposed to be included in our stay. But considering the cleanliness of the place not eating their breakfast is a positive thing. Rooms were really dirty, extremely bad smell in the bathroom and beds were uncomfortable. Overall, bad experience here and please trust the reviews, cuz we saw them and ignored them thinking it might be just a few times. But as we noticed after discussions with other guests, this is happening to everyone that stays here. No service, horrible treatment and attitude and dirty rooms. Be aware.

A hospedagem é bem localizada e tem um custo acessível, porém a limpeza e a comunicação com o anfitrião pode melhorar. Como é uma pensão, os proprietários não ficam no local e não conseguimos fazer o Check - in antecipado ou mesmo dialogar com eles para apresentar o nosso pedido. O quarto estava limpo, porém as áreas comuns não!