Name: Hampton Inn & Suites Houston/Pasadena
Address: 4741 E Sam Houston Pkwy S, Pasadena, Texas, United States of America, Pasadena, Texas, US
Price range: US$118–US$240 per night
Rating: 8.93

What guests think

Across stays at Hampton Inn & Suites Houston/Pasadena, travelers praise clean rooms, friendly staff, and comfortable beds, while recurring drawbacks include missing in-room microwaves or mini fridges and occasional maintenance issues like weak shower pressure or finicky air conditioning.

Guests appreciate the convenient location near restaurants, shopping, and a hospital, and several found breakfast good. Facilities feedback is mixed, with a renovation that temporarily closed the gym and pool for some stays and separate reports of a lackluster pool or hot tub. Overall, expect a straightforward stay if the available amenities and facilities match your needs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities feedback is mixed: some stays coincided with renovations that closed the gym and pool, and another guest reported pool or hot tub issues. One review praised the gym.

Related guest reviews

10

Alyssa Amanda

21 May 2023

·

Stayed 3 nights

This hotel was great the staff at the front end was very accommodating. I loved that i could get ice from the ice machine all day and night. My favorite part of the stay was the breakfast bar in the mornings. I didn't get to check out the pool but the gym room was great had everything you need and more. Near all the great shopping stores.

10

Jose

19 Aug 2024

·

Stayed 2 nights

No ATM

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10

Janice

13 Jun 2022

·

Stayed 1 night

We stayed for one night. The front desk staff were very friendly, helpful, and professional. The rooms were nice and clean. The beds were a bit lumpy, but we survived anyways. Breakfast was good. We celebrated my niece's graduation and reserved one of the meeting rooms. All staff were very accommodating.

4

Maria

12 Mar 2025

·

Stayed 5 nights

Not really fair to rate now as they are under renovation (gym, pool closed, breakfast area and front desk in improvised locations)

6

Patrick

11 Feb 2024

·

Stayed 2 nights

The hotel itself was nice enough, but the pool area was less than stellar. I asked if the pool was heated, it most definitely was not. The hot tub has a nice green tint to it. The room was okay but the mattress was fairly low quality. Every time you got up or laid down you could hear the springs popping.

6

Scott

26 Sept 2025

·

Stayed 3 nights

Friendly staff. Good amenities. Loud neighbors. Probably not the best built building.

10

Juan

24 Sept 2024

·

Stayed 1 night

Dog friendly

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Cleanliness

Rooms and common areas are frequently described as very clean. A few guests noted lapses such as an unprepared room or reduced cleaning frequency, plus minor maintenance issues.

Related guest reviews

10

Randy

26 Dec 2025

·

Stayed 1 night

Clean room and staff.

10

Cheryl

5 Jan 2025

·

Stayed 2 nights

Very clean and comfortable and the staff were very friendly and accomodating.

10

Raul

5 Oct 2025

·

Stayed 1 night

Room was clean, air conditioning cools the room quickly . Great staff and plenty of dining options available .

10

Angelina

28 Feb 2025

·

Stayed 2 nights

Very Happy with service and clean.

10

Karina

5 Sept 2024

·

Stayed 1 night

The rooms where very clean and tbe staff very friendly

6

Gabriela

3 Oct 2024

·

Stayed 3 nights

No hicieron la limpieza de la habitación porque según dijeron su política es hacerla cada tercer dia a menos que se solicite pero en ningún lado dice ni lo dicen al hacer check in, de haberlo sabido ni me hospedo, además de que la cama estaba terriblemente incómoda.

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10

Marisa

29 Sept 2024

·

Stayed 2 nights

The hotel staff is friendly and it was very clean.

10

Sergio

24 Apr 2023

·

Stayed 2 nights

Perfecta relación costo - beneficio. Camas cómodas y cuartos amplios. Solo falta que pongan un pequeño refrigerador en la habitación. El desayuno es sencillo pero suficiente. Instalaciones bien mantenidas y muy limpio.

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6

Joy

23 Apr 2023

·

Stayed 1 night

When we arrived to our room, it wasn’t completely cleaned. It looked like someone had used the hand towel and towel, there was an empty soap box on the counter and trash in the can in the bathroom. The bed was made but looked like someone had laid in it and the pillows were messed up. There was also a big Wooden box under the AC that looked tacky. We requested for the room to be cleaned again and they did so. Also couldn’t close the heavy curtain due to the box and light was coming in all night. One of the shower doors had a broken handle. Definitely was not worth what we paid. It was a dissapointment!

10

Christina

7 Sept 2024

·

Stayed 1 night

Very clean and nice ! Staff freindly

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Rooms

Rooms are often comfortable, with some large layouts and quiet suites noted. However, multiple guests were disappointed by missing in-room microwaves or mini fridges, and a few mentioned AC or water pressure issues and inconsistent mattress quality.

Related guest reviews

10

Rolando

7 Oct 2024

·

Stayed 1 night

Room was wonderful and very large. Quick check in along of a run down of all the amenities available. I accidentally overslept for breakfast, maybe next time because I will definitely return when I need to stay in the area

6

Michael

6 Dec 2025

·

Stayed 1 night

No standard amenities, such as, a clock, hairdryer, microwave, mini-fridge and several ports did not work.

6

Mary

24 May 2024

·

Stayed 2 nights

The air conditioner never cooled the room. The ac wasnt on in the floor hallwaya above the ground level . Hot and humid in the hallway. The shower pressure is non existence.

4

Reginald

9 Jul 2024

·

Stayed 3 nights

Not to please with my room I booked a king room with with a refrigerator and microwave came in from out of town on business and my room didn’t have neither one they told me that was the last room because they were sold out everywhere even though I did not the room that I booked so they very much inconvenience me I had to go get a container to put my medicine in because it has to be in the refrigerator so I had to keep it cold so that was much of an inconvenience and I was not pleased, but I had nowhere to go because everywhere was booked up

10

Robert

1 Jun 2023

·

Stayed 1 night

We had a king suite and it was very nice. The hotel was very full, but our room was very quiet. Also better blackout curtains than most hotels. The bed was very comfortable. We will stay here again when visiting family

4

Juan

18 Jul 2025

·

Stayed 2 nights

For the amount paid for my stay, it was disappointing that there was no microwave or mini fridge. As a member I travel alot for work and stay at your hotels often and all have had those items in the rooms. I had a reservation for a king and got changed to a double, then the front desk said for $20 more i can get you a king. Yes i was scammed, i dont appreciate how my room was changed for a simple plain room. Hell even motel 6 has those items. I will be not staying in your hotels unless tjose items are guaranteed in the rooms and my reservation staus as is.

6

Patrick

11 Feb 2024

·

Stayed 2 nights

The hotel itself was nice enough, but the pool area was less than stellar. I asked if the pool was heated, it most definitely was not. The hot tub has a nice green tint to it. The room was okay but the mattress was fairly low quality. Every time you got up or laid down you could hear the springs popping.

6

Helen

16 Sept 2024

·

Stayed 1 night

Good location for restaurants, shopping, close to the hospital which is what I needed. Room was clean but just standard room. No thrills. (No frig or microwave) not worth $156. Maybe $100. At most.

2

Isaac

15 Jan 2024

·

Stayed 2 nights

No fridge & no breakfast

8

Nancy

10 Oct 2025

·

Stayed 1 night

Good surprised at the cost no microwave. No tub and limited bathroom accessories. Over. Nice, clean, comfortable.

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Service

Staff are widely described as friendly, helpful, and accommodating, with quick check-in noted by several guests. There are occasional frustrations around check-in systems or reservation handling.

Related guest reviews

10

Rolando

7 Oct 2024

·

Stayed 1 night

Room was wonderful and very large. Quick check in along of a run down of all the amenities available. I accidentally overslept for breakfast, maybe next time because I will definitely return when I need to stay in the area

10

Cheryl

5 Jan 2025

·

Stayed 2 nights

Very clean and comfortable and the staff were very friendly and accomodating.

10

Janice

13 Jun 2022

·

Stayed 1 night

We stayed for one night. The front desk staff were very friendly, helpful, and professional. The rooms were nice and clean. The beds were a bit lumpy, but we survived anyways. Breakfast was good. We celebrated my niece's graduation and reserved one of the meeting rooms. All staff were very accommodating.

10

Raul

5 Oct 2025

·

Stayed 1 night

Room was clean, air conditioning cools the room quickly . Great staff and plenty of dining options available .

10

Karina

5 Sept 2024

·

Stayed 1 night

The rooms where very clean and tbe staff very friendly

4

Juan

18 Jul 2025

·

Stayed 2 nights

For the amount paid for my stay, it was disappointing that there was no microwave or mini fridge. As a member I travel alot for work and stay at your hotels often and all have had those items in the rooms. I had a reservation for a king and got changed to a double, then the front desk said for $20 more i can get you a king. Yes i was scammed, i dont appreciate how my room was changed for a simple plain room. Hell even motel 6 has those items. I will be not staying in your hotels unless tjose items are guaranteed in the rooms and my reservation staus as is.

10

Marisa

29 Sept 2024

·

Stayed 2 nights

The hotel staff is friendly and it was very clean.

10

Kim

18 Dec 2025

·

Stayed 3 nights

Staff was friendly

10

Liborio

17 Sept 2023

·

Stayed 1 night

System was slow to check in

10

Christina

7 Sept 2024

·

Stayed 1 night

Very clean and nice ! Staff freindly

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Location

Guests highlight easy access to restaurants, shopping, and a nearby hospital.

Related guest reviews

10

Alyssa Amanda

21 May 2023

·

Stayed 3 nights

This hotel was great the staff at the front end was very accommodating. I loved that i could get ice from the ice machine all day and night. My favorite part of the stay was the breakfast bar in the mornings. I didn't get to check out the pool but the gym room was great had everything you need and more. Near all the great shopping stores.

10

Raul

5 Oct 2025

·

Stayed 1 night

Room was clean, air conditioning cools the room quickly . Great staff and plenty of dining options available .

10

roland

26 Dec 2022

·

Stayed 19,351 nights

The property is in a good location and the staff was very helpful.

6

Helen

16 Sept 2024

·

Stayed 1 night

Good location for restaurants, shopping, close to the hospital which is what I needed. Room was clean but just standard room. No thrills. (No frig or microwave) not worth $156. Maybe $100. At most.

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Dining

Breakfast is generally well liked, described as good and simple but sufficient, with friendly service. One review claimed there was no breakfast.

Related guest reviews

10

Alyssa Amanda

21 May 2023

·

Stayed 3 nights

This hotel was great the staff at the front end was very accommodating. I loved that i could get ice from the ice machine all day and night. My favorite part of the stay was the breakfast bar in the mornings. I didn't get to check out the pool but the gym room was great had everything you need and more. Near all the great shopping stores.

10

Janice

13 Jun 2022

·

Stayed 1 night

We stayed for one night. The front desk staff were very friendly, helpful, and professional. The rooms were nice and clean. The beds were a bit lumpy, but we survived anyways. Breakfast was good. We celebrated my niece's graduation and reserved one of the meeting rooms. All staff were very accommodating.

8

Miriam

7 Dec 2023

·

Stayed 14 nights

Good comfortable bed. Excelent ***** for: Guadalupe, the lady at the breakfast area. Didn't like the small refrigerator.

10

melissa

12 Sept 2024

·

Stayed 2 nights

Check in was quick and breakfast waa great

10

Sergio

24 Apr 2023

·

Stayed 2 nights

Perfecta relación costo - beneficio. Camas cómodas y cuartos amplios. Solo falta que pongan un pequeño refrigerador en la habitación. El desayuno es sencillo pero suficiente. Instalaciones bien mantenidas y muy limpio.

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2

Isaac

15 Jan 2024

·

Stayed 2 nights

No fridge & no breakfast

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Month	Average price
January	US$131
February	US$145
March	US$145
April	US$135
May	US$125
June	US$149
July	US$132
August	US$136
September	US$134
October	US$140
November	US$132
December	US$120

Su	Mo	Tu	We	Th	Fr	Sa
				1 $133	2 $131	3 $120
4 $132	5 $170	6 $228	7 $174	8 $143	9 $118	10 $120
11 $130	12 $149	13 $166	14 $240	15 $213	16 $191	17 $198
18 $166	19 $149	20 $163	21 $154	22 $133	23 $128	24 $128
25 $133	26 $152	27 $160	28 $203	29	30	31

Hampton Inn & Suites Houston/Pasadena

Prices for Hampton Inn & Suites Houston/Pasadena

Monthly average prices

About this property

Location

Room options

Studio Suite, 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

Room, Accessible, Bathtub

Room, 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

Room, 1 Queen Bed

Room, 2 Queen Beds

Guest reviews of Hampton Inn & Suites Houston/Pasadena

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Houston/Pasadena

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $144
20 $133	21 $159	22 $192	23 $159	24 $141	25 $118	26 $119
27 $131	28 $162	29 $188	30 $154