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Quality Inn & Suites Rockingham - Room
Quality Inn & Suites Rockingham - Room
Quality Inn & Suites Rockingham - Lobby
Quality Inn & Suites Rockingham - Lobby

Quality Inn & Suites Rockingham


Amenities

  • Parking

  • Swimming pool

  • Non-Smoking Rooms

  • Business Center

  • Housekeeping

  • Picnic Area/Tables

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Property description

Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and barbecue grills.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, guests describe Quality Inn & Suites Rockingham as under renovation but struggling with cleanliness and maintenance, citing moldy odors, insects, insecure doors, plumbing issues, limited hot water, and only occasional reports of quiet rooms or friendly staff.

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Facilities

Limited

Cleanliness

Poor

Rooms

Dated

Service

Mixed

Location

Convenient

Dining

Limited

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4

Lucien

IAN-logo

2 weeks ago

·

Stayed 5 nights

On arrival the woman at the desk told me that I couldn't check in until 4pm, despite my confirmation and the sign of the check-in desk both specifying a 3pm check-in. It took some insistence and some eye-rolling on her part and a phone call to a manager somewhere else before she would allow me a room. They say they provide housekeeping only every third day, which is fine but during my six day stay the only time housekeeping came to my room was the morning after I arrived, when a woman wouldn't stop loudly banging on my door while I was on a phone call, despite my repeatedly telling her I had just arrived and didn't yet need housekeeping. At no point were the sheets or towels changed. The lock on the door appeared to have been kicked in at least once and didn't close flush, and the walls seem to be made of paper, which isn't great because the motel is situated directly next to a road seemingly popular with the local engine tuning and drag racing contingent. One of the two bath towels was threadbare and had black stains on it, and the pillows had stains as well. The ironing board was filthy enough that there's no way I'd put clean clothes on it, which didn't matter because the iron in the room had plastic melted to the bottom plate and was unusable anyway. The amenities listed included a pool but it was both clothed and filthy despite it being in the high 80s during my stay. I will not be staying here again.
On arrival the woman at the desk told me that I couldn't check in until 4pm, despite my confirmation and the sign of the check-in desk both specifying a 3pm check-in. It took some insistence and some eye-rolling on her part and a phone call to a manager somewhere else before she would allow me a room. They say they provide housekeeping only every third day, which is fine but during my six day stay the only time housekeeping came to my room was the morning after I arrived, when a woman wouldn't stop loudly banging on my door while I was on a phone call, despite my repeatedly telling her I had just arrived and didn't yet need housekeeping. At no point were the sheets or towels changed. The lock on the door appeared to have been kicked in at least once and didn't close flush, and the walls seem to be made of paper, which isn't great because the motel is situated directly next to a road seemingly popular with the local engine tuning and drag racing contingent. One of the two bath towels was threadbare and had black stains on it, and the pillows had stains as well. The ironing board was filthy enough that there's no way I'd put clean clothes on it, which didn't matter because the iron in the room had plastic melted to the bottom plate and was unusable anyway. The amenities listed included a pool but it was both clothed and filthy despite it being in the high 80s during my stay. I will not be staying here again.

10

Miguel

IAN-logo

7 Apr 2026

·

Stayed 3 nights

An older facility but great location in downtown Rockingham with friendly staff.
An older facility but great location in downtown Rockingham with friendly staff.

10

Charles

IAN-logo

29 Mar 2026

·

Stayed 1 night

Very clean room and surroundings!! Staff was very friendly and professional!! A true hidden safe gem!!
Very clean room and surroundings!! Staff was very friendly and professional!! A true hidden safe gem!!

2

Krista

IAN-logo

23 Mar 2026

·

Stayed 1 night

The staff were nice and accommodating. Unfortunately the walls in the rooms are paper thin. When we first arrived we had people next to us that were super loud, cigarette burns in the bedding along with stains, water damage throughout the room including the peeling headboards, and a bad mildew smell. I did request to move and the staff were more than happy to move us. In our new room, the AC stopped working halfway through the night, the doors were hardly closing, and the smell was worse than before. About 1:30in the morning our new neighbors decided to bring the party back to their room and proceeded the smoke weed in there and party until 5am! By the morning our room really smelled. Needless to say it was a horrible night and we couldn’t get out fast enough.
The staff were nice and accommodating. Unfortunately the walls in the rooms are paper thin. When we first arrived we had people next to us that were super loud, cigarette burns in the bedding along with stains, water damage throughout the room including the peeling headboards, and a bad mildew smell. I did request to move and the staff were more than happy to move us. In our new room, the AC stopped working halfway through the night, the doors were hardly closing, and the smell was worse than before. About 1:30in the morning our new neighbors decided to bring the party back to their room and proceeded the smoke weed in there and party until 5am! By the morning our room really smelled. Needless to say it was a horrible night and we couldn’t get out fast enough.

6

Paula

EXP-logo

17 Feb 2026

·

Stayed 1 night

It was older, but has been renovated. Everything worked, shower was nice we just stayed overnight We were traveling on an adventure of many stops and this was the first.
It was older, but has been renovated. Everything worked, shower was nice we just stayed overnight We were traveling on an adventure of many stops and this was the first.

400 West Broad Avenue, Rockingham, North Carolina, United States of America

Location

With a stay at Quality Inn & Suites Rockingham in Rockingham, you'll be within a 15-minute walk of Richmond Community Theatre and Discovery Place KIDS-Rockingham. This hotel is 0.8 mi (1.4 km) from Ed Tull Park and 1.2 mi (1.9 km) from Steele Street Park.

Richmond Community Theatre(0.8 Miles)

Discovery Place KIDS-Rockingham(0.8 Miles)

Ed Tull Park(0.8 Miles)

Hitchcock Creek Trail(1.2 Miles)

Steele Street Park(1.4 Miles)

Fallen Creek Park(1.6 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Free self-parking is available on-site.


A complimentary buffet breakfast is included.


Pets are allowed with a fee of USD 25 per pet per night, plus a one-time cleaning fee of USD 150. Service animals are exempt from fees.


Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

The property offers limited wheelchair accessibility, including accessible parking and public areas.


The hotel is located within a 15-minute walk of Richmond Community Theatre and Discovery Place KIDS-Rockingham, approximately 0.8 miles from Ed Tull Park and 1.2 miles from Steele Street Park.


Yes, the property features a swimming pool.


Children are allowed at the property, and kids can stay for free up to a certain age.


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