Name: Residence Inn Pittsburgh Monroeville/Wilkins Township
Address: 3455 William Penn Highway, Pittsburgh, Pennsylvania, United States of America, Pittsburgh, Pennsylvania, US
Price range: $144–$245 per night
Rating: 8.28

What guests think

At Residence Inn Pittsburgh Monroeville/Wilkins Township, guests consistently praise the friendly, accommodating staff and apartment style suites with kitchens, but reviews are mixed on cleanliness and property condition, with ongoing renovations and some dated or worn areas noted.

Rooms are spacious and comfortable for families, though several mention noise from hallway doors, musty odors, and aging furniture or mattresses. Breakfast is often highlighted as good to varied, but a few guests saw limited replenishment or inconsistency. Expect friendly service and roomy suites, alongside variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are mixed: several guests found the pool dirty or closed during renovations, though a few liked the pool area. There were occasional property disruptions, such as a temporary water shutoff.

Related guest reviews

6

Anirudh

Aug 22, 2025

·

Stayed 1 night

Hotel under renovation. Got a room on the 4th floor that was recently renovated and the rooms are great. Breakfast could have been better. 2 of the 4 hot food items ran out an hour before the breakfast timing.

2

Richard

Feb 2, 2025

·

Stayed 2 nights

No hot water to shower pool is closed for construction furniture had old mildew smell

8

Kuldeep

Jun 29, 2023

·

Stayed 2 nights

Okay stay, could have been better if water supply to hotel was not shut off for about 7 hours! Unforeseen event - not blaming anyone. Room and amenities were excellent. Recommended.

10

Janel

Nov 19, 2024

·

Stayed 1 night

Hotel was in the process of renovating. BUT the new updated rooms are wonderful. It was clean, large rooms, and friendly staff. The hotel complimentary breakfast far exceeded my expectations. I highly recommend.

10

ann

Jun 19, 2023

·

Stayed 2 nights

Oddly The doors to each room facing the hallways need repainting!! (At least on 3rd floor) Bed not so comfortable. Nice breakfast and staff. Very clean and bright.

4

Admira

Mar 23, 2023

·

Stayed 2 nights

Property is not well kept. Very old and outdated. Needs some serious renovation. Stains all over the floor and sofa. Bed was very uncomfortable and broken in. It was like there is a dent in the middle. Doors did not lock properly , so anyone could walk in. Our door was jamming all the time to just get into the room. Wifi was not working well. Overall disappointed especially considering the price we paid

4

Carlos

Jul 19, 2025

·

Stayed 3 nights

We have stayed here several times over the years without any issues. This was actually the 3rd year straight so I’m very familiar with the place. While the staff was beyond great and helpful there were issues in the rooms we had. While I can’t say enough good things about the helpful staff and their willingness to go above and beyond to fix the issues I also will not be staying there again. The problem is the property needs work. The 4th floor has been renovated and is fine so request that floor if possible.

10

Justin

Oct 22, 2023

·

Stayed 1 night

Our stay was good. The hotel room was clean, and the staff was really friendly. The room was a little run down. The pool area was really nice. The breakfast was amazing. This hotel is an overall good value.

4

Jeff

Aug 5, 2024

·

Stayed 3 nights

Everything was just so dirty. Stains all over the couch, splatters of stuff on the doors. All the floor were sticky. So sticky your shoes would get stuck. Appliances didn't work. The pool was filthy even though it had just been closed for hours to be cleaned. It was murky and full of hair and band aids. The sheets and towels appeared clean but everything else was really gross. Really disappointing.

10

Alan

Dec 20, 2025

·

Stayed 1 night

Pool had dirt on the bottom but we still went in and ejoyed the heat! Room was excellent other than noise in hallways with doors slamming, talking and barking animals when people came to rooms during the evening. staff was very friendly and helpful. REAL break food was a treat and not just lousy "continental". Will recommend to others.

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Cleanliness

Cleanliness is inconsistent, with many reports of dirty or dusty rooms, stained furniture, odors, and occasional linen issues. Others did note clean rooms, suggesting variable housekeeping.

Related guest reviews

4

LaShonda

Jul 6, 2025

·

Stayed 3 nights

The sheet had blood stains on them and when we called to request the sheets to be replaced. We was told the the room service was closed and the ground keeper had to bring them up. He stated that he did not know how to make beds so he left them thrown on. We had to wait two days for clean towels and body wash to be replaced. NEVER AGAIN!!!

6

Amy

Jun 18, 2023

·

Stayed 2 nights

The staff was excellent. But the lock was not working for the room we booked so we had to switch rooms. The room was not clean…at all. Food has been spilled in fridge and not cleaned out. Floor was sticky. Carpet not vacuumed and stains on carpet and furniture. The smell of the room was terrible! Someone definitely was a heavy smoker

2

Timothy

Dec 26, 2023

·

Stayed 2 nights

Room was probably the dirtiest room I’ve ever stayed in. Trash can in kitchen was overflowing and hadn’t been emptied prior to us checking in. Bathroom floor hadn’t been cleaned in months; dust and pubic hair piled in all corners. Couch in living area covered in stains and hair. AVOID AT ALL COSTS.

4

Mary

Nov 7, 2023

·

Stayed 2 nights

The room was filthy and the bed had seen better days. Wear and tear on the walls is one thing, but the room was dusty and floors dirty. I can’t understand how the hotel had such a good rating.

2

khawaja

Jan 4, 2024

·

Stayed 1 night

We were signed in 3 diff rooms and all were filthy We have pictures of suspected bed bugs

2

Veni

Mar 26, 2024

·

Stayed 1 night

The Room was filthy and stinkinh, drains were clogged, breakfast was 3rd class.

4

Kerry

Nov 5, 2023

·

Stayed 2 nights

If I could have left the property and not have to worry about getting reimbursed I would have. The room/hotel was very outdated. The rooms were not clean..dirt in all the corners and the baseboards. The bathroom sink drained slowly. The bed was AWFUL!! You could feel the springs and the sheets were a dingy gray..definitely not crisp and white. The pillows smelled like the hundreds of people who slept on them before me..apparently they do not launder the pillows ever! I would never recommend this hotel to anyone!

2

Rajesh

Oct 29, 2023

·

Stayed 1 night

Room was dirty, smell and floors, furniture was sticky and not cleaned properly. Condition of the towels and other things in the room were far below the standard. Highly disappointed.

4

Eldoe

Oct 23, 2023

·

Stayed 1 night

Possibly due to staff shortages, which seems to be everywhere, our rooms was covered in dust. We were moved from one dusty room to another dusty room. Room cleanliness is definitely an issue with this property.

4

Jeff

Aug 5, 2024

·

Stayed 3 nights

Everything was just so dirty. Stains all over the couch, splatters of stuff on the doors. All the floor were sticky. So sticky your shoes would get stuck. Appliances didn't work. The pool was filthy even though it had just been closed for hours to be cleaned. It was murky and full of hair and band aids. The sheets and towels appeared clean but everything else was really gross. Really disappointing.

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AI-generated summary based on recent guest reviews

Rooms

Apartment style suites with kitchens and multi bedroom layouts are appreciated for space and convenience. Downsides include dated or worn furnishings, some noise from hallway doors, occasional odors, soft or uncomfortable beds, and spotty Wi Fi.

Related guest reviews

6

Ponkamon

Dec 4, 2024

·

Stayed 1 night

I love the room layout. We got the 2 bedrooms. However, it was not entirely clean. I found some hair on the floor in multiple places. Furniture is really old. It has better price that other place on the football weekend.

10

Carolyn K

Oct 4, 2024

·

Stayed 2 nights

Great suite with a full kitchen. The room darkening shades allowed me to sleep late. It was wonderful. Nicely appointed with plates, glasses, etc.

4

Admira

Mar 23, 2023

·

Stayed 2 nights

Property is not well kept. Very old and outdated. Needs some serious renovation. Stains all over the floor and sofa. Bed was very uncomfortable and broken in. It was like there is a dent in the middle. Doors did not lock properly , so anyone could walk in. Our door was jamming all the time to just get into the room. Wifi was not working well. Overall disappointed especially considering the price we paid

8

Bryan

Aug 8, 2023

·

Stayed 1 night

Very satisfied with the kitchen in our room.

8

Peggy

May 10, 2024

·

Stayed 2 nights

I liked that they were little apartment type hotel rooms. It really made me feel like i was staying at home.

6

Amanda

Dec 12, 2022

·

Stayed 2 nights

The room looked nice but entering the room it smell like cigarettes. We chose the non-smoking room and the smell was overpowering

4

Carlos

Jul 19, 2025

·

Stayed 3 nights

We have stayed here several times over the years without any issues. This was actually the 3rd year straight so I’m very familiar with the place. While the staff was beyond great and helpful there were issues in the rooms we had. While I can’t say enough good things about the helpful staff and their willingness to go above and beyond to fix the issues I also will not be staying there again. The problem is the property needs work. The 4th floor has been renovated and is fine so request that floor if possible.

6

Cheryl

Nov 12, 2023

·

Stayed 2 nights

Staff was friendly and attentive. Lots of dining options in immediate area. Room was large and was able to open window for fresh air. Beds are not good, new mattresses are needed for main bed and sofa bed.

4

Diane L.

Mar 7, 2023

·

Stayed 1 night

The constant slamming of doors was above any other hotel I've stayed at. The hotel is in need of updated furniture. We found crushed potato chips under the footstool when we moved it. There is no way this hotel should be a 9 out of 10. I highly recommend reading all the negative reviews before booking here. I only booked based upon the 9 rating and read the rest of the reviews after getting there and seeing the room's condition. The front desk staff was nice though. And so was the staff serving breakfast.

10

Bob

Nov 26, 2023

·

Stayed 3 nights

We loved the set up of the rooms - 2 separate bedrooms, each with its own bathroom and the rooms were separated by the living room / kitchen area. Perfect for 4 of us who didn't want to sleep in the same room. The kitchen was pretty complete. The rooms were clean. The breakfast was good. We stayed here during a family visit and would be happy to stay here again.

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Service

Service is frequently praised as friendly and accommodating at check in and throughout stays. A few guests reported housekeeping lapses or issues with responsiveness and early room entry.

Related guest reviews

4

Amber

Feb 17, 2024

·

Stayed 2 nights

My stay was just as bad as last year. I gave it another try this year and regret it. The hotel has gone down severly since first opening. I had to switch rooms due to the terrible state of the first room that I was given and it was not what i reserved. One of the managers would not budge on helping assist me with booking the room that i originally reserved. Once they charged me significantly more than my original quote, i found my room subpar. The shower had a crack in it, the toilet rocked backed and forth, no pots and pans as promised, ice maker took forever to produce ice, old sponge for what dishes were in the kitchen area, kitchen garbage can was dirty, furniture run down, closet door in bedroom did not slide with ease and was in fact broken, they provided 3 towels, but only one handtowel and one wash cloth and one remote for two tvs. I stayed because it was my bday weekend and I had already planned this day and had people coming. I wont ever stay here again!

8

Brandi

Apr 22, 2024

·

Stayed 1 night

The room was super clean and nice .it was more like an apartment..only thing I must say is check out time was 11am the housekeeper started to came into our room at 10:05 am we weren't dressed and had to frantically yell that we were still in there. Also I got charged $20 for something that has not been explained to me yet ...so not sure what that about because we barely used anything in there. The staff I did meet were very pleasant and helpful.

8

John

Nov 17, 2025

·

Stayed 3 nights

The weekend staff was kind and courteous

8

Joshua

Dec 11, 2024

·

Stayed 2 nights

Staff was super friendly, didn’t get fresh towels or fresh linens tho when expecting housekeeping

8

S.

Nov 18, 2024

·

Stayed 3 nights

This was the first leg of our trip. We were pleasantly SURPRISED how tasty and varied the breakfast was. I wanted to have more than I needed. Good thing we were there three nights so I could (eventually) enjoy it all! Room comfy. Service great. Friendly and accommodating staff. (Hubby is GF) Second leg was at the Aria in Las Vegas. This was an invitation we couldn’t turn down because we were told the Arai is a luxury hotel. Okay. I’ll go there on the way home for a free two night stay. Luxury? VERY disappointed, considering I’d just stayed at the Residence. Hair in the shower. Dirty sink. TV remote didn’t work. The fancy electronic curtains worked sporadically. Really? No thank you. I’d stay at the Residence every time before I’d stay at the aria again. Kudos to you.

8

Rachel A

Jun 27, 2024

·

Stayed 4 nights

Staff were very friendly and accommodating. Room was nice. My only complaint is my room never got housekeeping

10

Lia

Nov 2, 2024

·

Stayed 1 night

The check in was great. The staff member was super friendly and professional!

8

Lorena

Mar 27, 2025

·

Stayed 2 nights

Clean hotel with great service

8

donn

Mar 17, 2025

·

Stayed 1 night

We arrived before check in time. The staff was very nice and found a room for us anyway. They also were very friendly and helpful.

10

Alan

Dec 20, 2025

·

Stayed 1 night

Pool had dirt on the bottom but we still went in and ejoyed the heat! Room was excellent other than noise in hallways with doors slamming, talking and barking animals when people came to rooms during the evening. staff was very friendly and helpful. REAL break food was a treat and not just lousy "continental". Will recommend to others.

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Location

Location is convenient for food, shopping, and highway access, with some stays near local destinations. A few noted the surrounding area is not great or farther from the turnpike than expected.

Related guest reviews

8

Robert

Jun 12, 2023

·

Stayed 13 nights

We stay here every time we come back. The breakfast is good, the staff are awesome, the rooms are nice and the location is excellent. I would recommend this place to everyone.

8

Wendy

Dec 23, 2024

·

Stayed 1 night

Our trip was just fine, we found everything to our liking, its not to far from convention and right next to sheetz.

10

LaKeisha

May 15, 2024

·

Stayed 2 nights

Great location with access to food, shopping etc. Front desk was pleasant and greeted me with a warm smile, this is ALWAYS big for me. Clean room. This will be my go to place for stays in the PA area.

10

Chuck

Dec 30, 2023

·

Stayed 3 nights

This hotel is always a good place to stay. The location is close to shopping, food and the highway.

8

srikanth

Jan 14, 2024

·

Stayed 1 night

I liked the stay due to cleanliness of the room and enough space for our family of four. I came to visit SV Temple and this hotel is nicely located near to the place and convenient. The free breakfast is routine and it’s ok. The front desk checkin lady was nice and the checkin was smooth. I will come back again.

4

Erika

Jul 15, 2025

·

Stayed 2 nights

Close to our company.

10

Susan

Dec 29, 2023

·

Stayed 1 night

Only down side was property is quite aways away from turnpike.

4

Dawn

Jun 16, 2025

·

Stayed 1 night

Hotel location not in a great area. Room smelled. Hotel in general was dated.

10

Carolyn

Mar 10, 2024

·

Stayed 1 night

I liked the area The furniture could use an upgrade

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally good, with several mentions of tasty and varied options. Some guests found items repetitive or not replenished, and one review reported no breakfast.

Related guest reviews

6

Anirudh

Aug 22, 2025

·

Stayed 1 night

Hotel under renovation. Got a room on the 4th floor that was recently renovated and the rooms are great. Breakfast could have been better. 2 of the 4 hot food items ran out an hour before the breakfast timing.

10

Eric

May 25, 2023

·

Stayed 3 nights

I was in town for business and I'll definitely return to this hotel. I was especially impressed with the quality of the breakfast buffet. Highly recommend!

8

srikanth

Jan 14, 2024

·

Stayed 1 night

I liked the stay due to cleanliness of the room and enough space for our family of four. I came to visit SV Temple and this hotel is nicely located near to the place and convenient. The free breakfast is routine and it’s ok. The front desk checkin lady was nice and the checkin was smooth. I will come back again.

10

Danelle

Jun 25, 2023

·

Stayed 5 nights

Enjoyed our stay, very comfortable. Breakfast options were great. Very friendly staff.

10

Theodore

Sep 1, 2023

·

Stayed 3 nights

We had a family emergency and plans changed. Needed to find a place to stay and chose Residence Inn last minute. Our stay, which got extended, was pleasant considering our circumstances. The room was very clean, comfortable, and spacious. The staff was friendly and accommodating. The breakfast was hot and fresh with everything from eggs, to fruit,to pastries and hot coffee and tea. Will stay here again on next visit.

8

S.

Nov 18, 2024

·

Stayed 3 nights

This was the first leg of our trip. We were pleasantly SURPRISED how tasty and varied the breakfast was. I wanted to have more than I needed. Good thing we were there three nights so I could (eventually) enjoy it all! Room comfy. Service great. Friendly and accommodating staff. (Hubby is GF) Second leg was at the Aria in Las Vegas. This was an invitation we couldn’t turn down because we were told the Arai is a luxury hotel. Okay. I’ll go there on the way home for a free two night stay. Luxury? VERY disappointed, considering I’d just stayed at the Residence. Hair in the shower. Dirty sink. TV remote didn’t work. The fancy electronic curtains worked sporadically. Really? No thank you. I’d stay at the Residence every time before I’d stay at the aria again. Kudos to you.

10

Justin

Oct 22, 2023

·

Stayed 1 night

Our stay was good. The hotel room was clean, and the staff was really friendly. The room was a little run down. The pool area was really nice. The breakfast was amazing. This hotel is an overall good value.

8

Albert

Sep 1, 2025

·

Stayed 2 nights

Replenish of shower item was poor. Breakfast was just okay! Stay two days has the same breakfast both days

2

Neha

Jan 4, 2025

·

Stayed 1 night

There rooms we dirty and no breakfast was provided.

10

Alan

Dec 20, 2025

·

Stayed 1 night

Pool had dirt on the bottom but we still went in and ejoyed the heat! Room was excellent other than noise in hallways with doors slamming, talking and barking animals when people came to rooms during the evening. staff was very friendly and helpful. REAL break food was a treat and not just lousy "continental". Will recommend to others.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$150
February	$141
March	$148
April	$213
May	$199
June	$209
July	$162
August	$165
September	$173
October	$186
November	$178
December	$151

Su	Mo	Tu	We	Th	Fr	Sa
				1 $199	2 $245	3
4 $148	5 $146	6 $154	7 $148	8 $159	9	10
11 $199	12 $152	13 $149	14 $149	15 $171	16	17
18 $173	19 $152	20 $155	21 $180	22 $169	23	24 $192
25 $159	26 $145	27 $159	28 $144	29 $188	30 $178	31 $216

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $171	18 $244	19
20 $148	21 $151	22 $152	23 $152	24 $158	25 $221	26
27 $158	28 $158	29 $158	30 $158

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Studio, 1 King Bed with Sofa Bed

Standard Studio, 1 Bedroom (Hearing Accessible)

Suite, 1 Bedroom

Suite, 2 Bedrooms

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Standard Double Room, 2 Bedrooms (Hearing Accessible)

Standard Studio, 1 King Bed with Sofa Bed, Kitchenette (Mobility Hearing Access, Roll-In Shower)

Suite, 2 Bedrooms (Mobility Hearing Access, Roll-In Shower)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn Pittsburgh Monroeville/Wilkins Township

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Prices for upcoming dates