Is parking available at the property?

Yes, free self-parking is available on-site, including RV, bus, and truck parking. The parking is uncovered and wheelchair accessible.

What type of breakfast is offered?

A complimentary buffet breakfast is served daily, providing a variety of options to start the day.

Are pets allowed at the property?

Yes, pets are allowed in specific rooms only, with a pet fee of $75 per accommodation. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Late check-out is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features elevators, step-free entrances, wheelchair-accessible facilities including the registration desk and meeting spaces, as well as a wheelchair-accessible pool.

What is the location of the property in relation to key landmarks?

The hotel is located in Asheville (Oakley), just 0.4 miles from Historic Biltmore Village and Cathedral Of All Souls. It is a 4-minute drive from Harrah's Cherokee Center and 5 minutes from the Blue Ridge Parkway entrance.

Is there a swimming pool at the property?

Yes, there is a swimming pool; however, it will be unavailable from July 7, 2025, to May 25, 2026, due to renovations.

Are children allowed at the property?

Yes, children are welcome at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

Home2 Suites by Hilton Asheville Biltmore Village

Average nightly price at Home2 Suites by Hilton Asheville Biltmore Village by month, last 12 months (USD)
Month	Average price
January	$136
February	$131
March	$129
April	$143
May	$149
June	$156
July	$147
August	$147
September	$182
October	$193
November	$164
December	$148

What guests think

Across recent stays at Home2 Suites by Hilton Asheville Biltmore Village, guests frequently praise the spacious, clean rooms, friendly staff, and convenient location near Biltmore, while noting intermittent elevator issues, storm-affected surroundings, and occasional housekeeping and breakfast inconsistencies.

Many appreciate the in-room kitchenettes, pet-friendly policies, and covered garage parking. Some guests also mention ongoing renovation and, at times, a closed pool. If proximity to Biltmore and apartment-style space matter most, expect a convenient, mostly comfortable stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate covered garage parking, laundry facilities, and pleasant outdoor areas, but multiple reviews mention recurring elevator outages and, at times, a closed pool or construction tied to storm recovery. The second-floor lobby and garage entry are noted quirks.

Related guest reviews

10

Wendy

Oct 12, 2025

·

Stayed 3 nights

The hotel was very nice and have easy laundry facilities. The room was large, great kitchenette, my husband ate the breakfast and the coffee was fine. The area around the hotel is still damaged from the floods but felt good helping the economy and ate in Asheville. Went to a fantastic pub called Packs. It was excellent!!!

10

Susan

Jun 25, 2023

·

Stayed 2 nights

The hotel design was great for easy access to loading/unloading vehicles since the ground floor was a small parking garage with elevator access.

10

Lauren Nicole

Jun 21, 2024

·

Stayed 1 night

Great sized rooms, nice pool area, yummy breakfast

8

LESLIE

Dec 30, 2023

·

Stayed 2 nights

The property is within easy walking of the historic area just outside the Biltmore property and, therefore, easy access to Biltmore house. The property is clean, open, and easily accessible. Our room was perfectly clean, equipped with a galley kitchen (including cooking utensils and dishes), and well stocked with towels. The only “problem” was one of the elevators is out of service due to a mechanical problem.

10

Kasandra

Apr 12, 2024

·

Stayed 2 nights

Very nice room. Clean with sink and a large refrigerator and a large shower. Parking garage on 1st floor with easy access to elevators. Check in on the 2nd floor. Breakfast was so,so.

10

Kristen

Mar 3, 2025

·

Stayed 3 nights

Hotel was very clean, good breakfast, and great location relative to the rest of asheville. The lobby, gym, washer/dryer, and breakfast area are all on the second floor so weren't affected by the hurricane. The walkway into the hotel had a bunch of plywood scaffolding as of late February 2025, but that was the only damage I saw to the structure. The rest of Biltmore Village has a lot of damage still, but I felt safe here and loved the 4 minute drive to the Biltmore, and 8 minute drive downtown. I plan on using this hotel for my wedding block in October!

8

Duane

Dec 30, 2023

·

Stayed 3 nights

The entire stay down to one elevator and one day all elevators were down.

2

Lindsey

Jul 7, 2025

·

Stayed 1 night

Lobby is on the 2nd floor. Inconvenient to unload into hotel. Elevator lobby in garage smells bad. Pool is closed still from hurricane damage. Area around property is rough and damaged still from the hurricane.

10

Melody

Mar 30, 2024

·

Stayed 1 night

The layout was odd with the lobby being on the second floor, but overall it was a great stay.

8

Linda

Dec 9, 2023

·

Stayed 4 nights

Great hotel and location, good breakfast. Negatives are minimal. Entry through the garage and one elevator out of service is off putting but gets better after that. Had to pick up Kleenex, toilet paper and shower soap at the lobby as multiple calls never got them. Maid took the bar soap and never left a replacement. Left the empty shower soap container on the floor. All minor so I would stay there again. Just an FYI for others.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many found rooms very clean, while several reported lapses such as leftover food or dishes, hair in bathrooms or bedding, odors, and stained upholstery or carpets.

Related guest reviews

6

John

Aug 12, 2024

·

Stayed 5 nights

When we checked in, there was a dirty wash cloth in the shower, food in the refrigerator and dishes in the dish washer. One night, the shampoo fell off the shower wall. They didn't clean the room on regular days as they said. But, management was very apologetic and did comp some items. Just was surprised because we have had great experiences with Home2 previously.

10

Linda

Dec 6, 2025

·

Stayed 1 night

Huge clean, quiet room.

4

Laura

May 16, 2024

·

Stayed 2 nights

The first room we were given was CLEARLY not cleaned. The second room we were given had a clump of hair in the shower drain, hair on the toilet, and dust bunnies all over the room.

2

Robert

Jun 26, 2024

·

Stayed 2 nights

Dirty and room smelled with stains on sofa and floors

8

Catherine

Dec 16, 2025

·

Stayed 1 night

The staff, especially Rob at the front desk were pleasant. The reason for the 4 stars instead of 5 was due to food from the last guest still being in the fridge and this is minor, but makes me wonder about attention to detail, the blow dryer was just shoved in the drawer, not stored neatly in it"s bag.

10

Donna

Oct 28, 2025

·

Stayed 2 nights

Nice clean hotel close to Biltmore estate.

6

Jackie

May 22, 2024

·

For the price of the room we honestly expected more. Carpets and sofa inside the room had visible stains, shower cleanliness left little to be desired. Staff was very welcoming and kind!

8

stacie

Dec 30, 2025

·

Stayed 1 night

Staff was courteous, room was clean. Breakfast was fine.

8

Kimberly

May 15, 2023

·

Stayed 1 night

Room could have been cleaner. Sink in bathroom had hair from someone that had shaved around sink and rug had not been thoroughly vacuumed. Only one trash can liner and found paper from laundry in amongst sheets in bed. Not sure how much cleaning they did.

8

Gail

Jul 13, 2025

·

Stayed 1 night

Everything was ok. Room was clean. Staff was great. Dishwasher had dirty dishes in it that had been there awhile cause they had mold growing on them.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are widely described as spacious and comfortable, with kitchenettes and layouts that work well for families. Some guests note small bathrooms, thin walls or noise from neighbors, and minor maintenance issues like fixture or electrical problems.

Related guest reviews

6

Emanuel

Nov 6, 2023

·

Stayed 1 night

We've stayed here twice in the last year and like it overall, but each time we've had a problem electrical issues in our room, requiring us to have to reset the breaker. On our visit this past weekend, ultimately I had to turn the lamp near the window off as this was the only way to keep the breaker from tripping.

8

Robert

Dec 19, 2022

·

Stayed 3 nights

I have stayed at this hotel several times and really like the concept. However on my last visit some issues came up that make me rethink I might stay on my next visit. The wall thermostat did not work in my initial room. I then transferred to another room (a down grade since my room type was not available). No credit given for the reduced rate. My next room was good the first night however the next two nights were terrible due to the family with a young child in the room above me. For hours the child ran and jumped back and forth. The poor-quality of the building construction and lack of sound proofing was evident. Despite my complaining to the front desk the problem was not resolved and at that point I did not feel like changing rooms again. With the hotel less half full I don't understand why the hotel staff puts guests so closer to each other. With the low occupancy you would think they would lower the price on their rooms. We were initially considering staying an extra night but they wanted too much money for the extra night. At the end of our stay we were glad to get out of there and get back home.

10

George

Apr 16, 2024

·

Stayed 1 night

Nice place - pretty new and in a decent location. Spacious rooms - fairly clean too (aside from a few random hairs in the shower) but overall it was a really nice place. Only criticism besides the shower hairs, was the location of the TV that was not movable. If you wanted to watch TV in bed, it was pretty far away. But, we don't watch TV because most stuff on TV is for the braindead. We would stay here again - especially because the price versus some of the in-town hotels is much more reasonable.

8

Shuiping

Dec 30, 2025

·

Stayed 2 nights

The room is clean, spacious, and quiet. For such a spacious room, the bathroom is too tiny. The design could be better and give more room to the bathroom. Amenities is okay. Breakfast was okay. The second breakfast ran out so many things. Staff is running short, services are not up to speed. But for the price, I don’t have anything to complain about.

10

Janice

May 4, 2024

·

Stayed 2 nights

room was very nice with everything we could need in it. Liked the ability to curtain off the sitting area.

10

Bonnie

Jan 2, 2023

·

Stayed 4 nights

Loved having the kitchen so I could bring back leftovers and make breakfast. I didn't like how thin the walls were. Crying kids and screaming. Running up and down the halls was very annoying.

10

Evelynne

Jun 6, 2024

·

Stayed 2 nights

Wonderful room with the full size fridge. Blackout curtain between the couch area and bed was great.

10

Karen

Jul 25, 2024

·

Stayed 1 night

This was a great hotel for a family of 5.

10

Kimberly

May 9, 2024

·

Stayed 2 nights

I love my room. It was spacious and modern and the bed was super comfortable.

10

Dale

Dec 20, 2025

·

Stayed 1 night

Spacious. Quiet

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly and helpful, with staff assisting during hiccups and offering local tips. A minority reported slow or understaffed periods, housekeeping schedule confusion, delayed room readiness, or isolated rude interactions.

Related guest reviews

2

JAMES

Dec 5, 2024

·

Stayed 2 nights

Called a week prior to make sure damages from flood did not damage the facility. Was assured that the only damage was the parking lot. Not so.....2 floors had been flooded, and they were closed. The lobby was on 3rd floor, a cafeteria table for check in. One staff person, unhelpful, very rude. Elevator malfunctioned, construction, everywhere, no lighting, the person checking in was unprofessional, and no public bathroom available after our 6 hour drive. The registration clerk said if you need a restroom, you will have to check in to your room and use it. Women in their 70's, ..... seriously , it was not a safe place to stay. They should have provided this information when we called to inquire about the hotel conditions. We did not stay, and filed a complaint with Orbitz, and denied a refund, by the clerk. I also plan to write a letter to the Hilton company.....they should have been honest about the hotel conditions. It was a nightmare..... I am so sorry about the damages and flood, but it was dishonest, not to warn us concerning the condition of this hotel.

10

Kim

Apr 10, 2025

·

Stayed 1 night

They were the sweetest and most welcoming people ever.

4

JENNIFER

Oct 25, 2023

·

Stayed 4 nights

They only clean every other day. The housekeeper put a do not disturb sign on our door so she didn’t have to clean. Evidently this was the second time she had done it according to the front desk person. Instead of adding us to receive room service the next day, we were skipped again. We arrived on Friday and didn’t receive any room service until they sent someone up Monday night. the manager I spoke with was very dismissive. The front desk person was much more helpful when we had to go get fresh towels every day. I would not use this hotel again.

6

Linda

Jun 26, 2024

·

Stayed 2 nights

Had to wait 1:30 hours past their chrck in time of 3pm. No concession made for inconvenience. Understood reason, but was still inconvenient. Once in room, there were cleaning issue's that we took pictures of along with damaged blow dryer and not having lotion which is usually in room. Breakfast was mediocre for a hotel of this statue, so did not present a good value. If they. Had they provided some compensation for not having room ready, would have made a big difference. All other times, employees very nice and helpful.

10

Sara

Dec 17, 2023

·

Stayed 1 night

Very clean great free breakfast comfortable beds and modern feel to lobby and rooms. The gentleman at the check in had been there since 7am and we checked in around 11pm. This man deserves a raise as he was incredibly friendly and helpful after working well beyond a 12 hour shift. I believe his name was Paul.

10

Michelle

Sep 23, 2024

·

Stayed 1 night

The staff when I checked in was super helpful and friendly. They were having computer issues but they found a way to get me into my room quickly and with no issues. Then they provided a recommendation for dinner that was exactly what I was looking for.

10

Donna

Nov 28, 2025

·

Stayed 2 nights

Efficient and helpful staff. Everyone was friendly.

2

Kent

Mar 26, 2024

·

Stayed 1 night

Room was not ready when we checked in at 5:00. Said they would call when it was but never did

10

Cory

Dec 17, 2023

·

Stayed 1 night

Paul at front desk has great personality and service

10

Eric

Jul 29, 2025

·

Stayed 1 night

Everytime I went to get coffee they were out and the lady working the breakfast area got me a new huge pot of coffee right away. Service was great.

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AI-generated summary based on recent guest reviews

Location

Location is praised for immediate access to Biltmore Estate and Biltmore Village and short drives to downtown, shops, and restaurants. Several reviews also point out ongoing hurricane damage nearby and tricky left-turn exits.

Related guest reviews

8

Trisha

Sep 18, 2025

·

Stayed 3 nights

Clean, convenient location. Some storm damage remains in the area around this property, but no issues at the hotel.

10

Carol

Sep 19, 2024

·

Stayed 3 nights

Our 3 night stay was very good! Loved the location near the Biltmore and downtown Asheville shopping and restaurants!

8

Joseph

Dec 3, 2023

·

Stayed 2 nights

You are right outside of the entrance to the Biltmore Estate entrance. Very convenient!

10

Malgorzata

Jun 19, 2024

·

Stayed 4 nights

Great location very close to Biltmore Estate, covered garage, good breakfast and nice area to walk around.

10

Donna

Oct 28, 2025

·

Stayed 2 nights

Nice clean hotel close to Biltmore estate.

8

Francis

Sep 18, 2025

·

Stayed 2 nights

The property was nice. The surrounding properties are destroyed by the Hurricane last year. All should be condemned. Its sad to see Biltmore Village mostly ruined. Our hotel was great and the property rebuilt to new standards. We enjoyed our stay

6

Laura

Sep 5, 2024

·

Stayed 2 nights

I would choose a different hotel. While close to Biltmore not a great area of Ashville, NC.

10

Michael

Jul 19, 2025

·

Stayed 1 night

Convenient location to Biltmore estate.

10

Michael

Jun 21, 2024

·

Stayed 2 nights

Right in the heart of the Biltmore neighborhood.

8

ROSEMARY

Apr 26, 2024

·

Stayed 3 nights

The hotel was in a good location to the Biltmore Estate. But we had to keep making left turns to get out of the hotel area.There was lots of traffic so that was a bit stressful. All considered it was a nice trip.

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AI-generated summary based on recent guest reviews

Dining

Breakfast reviews are inconsistent: many enjoyed tasty options and a good spread, while others encountered items running out, long lines or limited seating, early closing, or poor accommodation for dietary needs. There is no full restaurant on-site.

Related guest reviews

10

Robert

Apr 5, 2024

·

Stayed 2 nights

Nice large room with a good breakfast

10

carolyn

Dec 26, 2025

·

Stayed 3 nights

Parking was easy, check-in was easy. Breakfast was decent, it's just not enough room. They're orange juice taste like grapefruit juice, the coffee was decent.

8

Shuiping

Dec 30, 2025

·

Stayed 2 nights

The room is clean, spacious, and quiet. For such a spacious room, the bathroom is too tiny. The design could be better and give more room to the bathroom. Amenities is okay. Breakfast was okay. The second breakfast ran out so many things. Staff is running short, services are not up to speed. But for the price, I don’t have anything to complain about.

4

alan

May 14, 2025

·

Stayed 2 nights

Never cleaned up property grounds after flood in October. No place to walk my dog. It’s surrounded by flooded out buildings. The hotel itself was fine and the staff were excellent. Breakfast was poor.

10

Karen

Jun 25, 2023

·

Stayed 10 nights

Great breakfasts, very nice room. Easy access to everything in the area.

10

Kristen

Mar 3, 2025

·

Stayed 3 nights

Hotel was very clean, good breakfast, and great location relative to the rest of asheville. The lobby, gym, washer/dryer, and breakfast area are all on the second floor so weren't affected by the hurricane. The walkway into the hotel had a bunch of plywood scaffolding as of late February 2025, but that was the only damage I saw to the structure. The rest of Biltmore Village has a lot of damage still, but I felt safe here and loved the 4 minute drive to the Biltmore, and 8 minute drive downtown. I plan on using this hotel for my wedding block in October!

6

Maria Evelyn

May 31, 2025

·

Stayed 5 nights

Room was great, clean and spacious. Staff was nice and friendly. Free breakfast was good. No restaurant in the hotel. I wish their "little store" located in the lobby offered more variety of food for hungry guests. I know they are still renovating after so much damage that occurred as a result of Hurricane Helene, but I wish the grounds have been given more attention and care to liven up the place and not looked neglected and depressing. The did a great job with the renovation inside the building of the hotel itself. The flood from hurricane Helene was a heartbreaking story as told to us by one of the staff.

10

Charlotte

Oct 12, 2025

·

Stayed 1 night

The room could not have been more perfect. We loved everything about it. The breakfast was excellent with lots of choices. It would have been nice if it were available until at lesst 9:30 or 10:00. However, we would definitley choose to stay again when in Ashville.

4

Rajinda

Mar 31, 2024

·

Stayed 2 nights

The service at breakfast was the worst I have ever experienced. There weren\'t enough plates for everyone and this created an extremely long queue. We had to wait for over 30 minutes to serve breakfast. When we complained to the manager, they said "everyone is doing their best". Will never stay here again.

10

Jennifer

Dec 24, 2025

·

Stayed 2 nights

Fresh breakfast and great service!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $426
11 $204	12 $210	13 $203	14 $233	15 $225	16 $397	17 $397
18 $198	19 $233	20 $204	21 $209	22 $215	23 $345	24 $345
25 $168	26 $181	27 $181	28 $181	29 $197	30 $247	31 $247

Su	Mo	Tu	We	Th	Fr	Sa
1 $161	2 $155	3 $159	4 $159	5 $159	6 $266	7 $266
8 $164	9 $181	10 $162	11 $161	12 $159	13 $247	14 $247
15 $137	16 $152	17 $131	18 $159	19 $177	20 $198	21 $267
22 $144	23 $128	24 $137	25 $128	26 $134	27 $188	28 $188
29 $119	30 $138

Home2 Suites by Hilton Asheville Biltmore Village

Prices for Home2 Suites by Hilton Asheville Biltmore Village

Monthly average prices

About this property

Location

Room options

Studio Suite, 1 King Bed

Studio, 2 Queen Beds, Accessible (Hearing)

Suite, 1 Bedroom

Studio, 1 King Bed, Accessible (Hearing)

Studio, 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Bathtub

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Studio, 1 King Bed, Accessible, Bathtub

Studio, 2 Queen Beds, Accessible (Roll-In Shower)

Guest reviews of Home2 Suites by Hilton Asheville Biltmore Village

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Home2 Suites by Hilton Asheville Biltmore Village

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