Is parking available at the property?

Uncovered self parking is available on-site for a fee of USD 15.00 per night. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily. Specific serving hours are not mentioned.

Does the property allow pets?

Pets are allowed in specific rooms only, with a pet fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM to 1:00 AM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. Specific details about accessible rooms and bathrooms are not mentioned.

Where is the property located in relation to key landmarks?

The hotel is located in Chandler (Ocotillo), within a 10-minute drive of Chandler Fashion Center and Wild Horse Pass Motorsports Park. It is approximately 5.7 miles from Chandler Center for the Arts and 6.8 miles from Phoenix Premium Outlets.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available for guests. Pool access is from 6 AM to 11 PM.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Residence Inn by Marriott Phoenix Chandler/South

What guests think

At Residence Inn by Marriott Phoenix Chandler/South, guests consistently highlight friendly, welcoming staff, spacious suite-style rooms, and a peaceful lakeside setting that feels relaxing for families and longer stays, contributing to a comfortable, quiet stay overall.

Outdoor fire pits and grilling areas are a popular perk. Recurring issues include inconsistent housekeeping, hot-water and pressure problems, occasional pool or spa maintenance and cleanliness concerns, and a parking fee some disliked. A practical choice for space-focused travelers, with a few operational trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests liked the lakeside grounds, fire pits, and grilling areas; some noted plenty of parking. Several reported issues with pool and spa temperature or cleanliness, and disliked the added parking fee.

Related guest reviews

6

Christopher

Nov 4, 2024

·

Stayed 1 night

The room was decorated nicely, great for longer stays with family. View was nice and the grounds well kept. The bed was terribly uncomfortable and tiny pillows for a king size bed. The free breakfast was decent. Our main issue with the room was that it smelled strongly of smoke. Someone brought some febreeze but it did not help. It was like sleeping in a stinky casino. Also, the charge for parking. The hotel has a huge parking lot and the area was in the middle of nowhere. Really no reason for the added expense.

10

Gerald

Jul 13, 2023

·

Stayed 6 nights

Pool needed more maintenance. Breakfast choice after 1st hour open had limited good looking fruit

10

Weidong

Jun 5, 2023

·

Stayed 3 nights

The water pond behind the hotel is fantastic.

8

Elizabeth

Nov 30, 2023

·

Stayed 6 nights

The lighted trees around firw pits and pool. Very inviting. Alot of odd smells, NEVER any water pressure, hard to get hot water. 1 fire pit not running and was never fixed.

10

Julio

May 19, 2024

·

Stayed 2 nights

Great staff but the location is beautiful with lakes, a pool and jacuzzi for the long end of day drives to relax.

10

Brandt

May 8, 2024

·

Stayed 3 nights

Overall it was a great property They seamed a little understaffed though due to overflowing garbage cans after breakfast service and the uncleanliness of the pool area ie: bird droppings everywhere and leaves etc all over the pool decking.

2

Sarah

Jan 24, 2024

·

Stayed 1 night

The rooms were up-to-date and modern, but the property outside the landscaping was not maintained. They were dead fish oil floating full in the Lake. It smelt awful, the pool was not heated. As they said it was, the Jacuzzi was cold. The bathtub would have been warmer. I will not stay here again for what it cost. I can stay elsewhere for better immunity.. The breakfast was very limited and barely warm. I called the front desk to ask for more coffee. And it was never brought up to the room. And when I gave all my concerns to the gentleman that check out. He disregarded them.

10

Connie

May 17, 2024

·

Stayed 5 nights

Close to great dining and peaceful surroundings. Plenty of parking. Staff was very helpful. Will stay there again.

10

Jill

Nov 11, 2024

·

Stayed 3 nights

I love the peacefulness of the lake sitting outside by the fire and doing our own grilling had a great time. Would highly recommend this hotel

8

Suzanne

Nov 3, 2023

·

Stayed 2 nights

This property is safe and quiet but off the beaten path, not convenient to shopping or dining, and expensive when you factor in $12 a night to park in an almost empty parking lot. The room was fine, nice actually, but mine had a view to the almost empty parking lot, not the lake as depicted in the ad. Bummer

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Cleanliness

Many reviews mention clean rooms, but housekeeping was inconsistent, with missed service, dirty rooms on arrival, and occasional odors or worn fixtures reported.

Related guest reviews

10

Jessica

Dec 8, 2024

·

Stayed 2 nights

The front desk people were kind and helpful. The shower floor needs to be bleach and the bathroom fan didn't work but overall the room was clean and nice. The breakfast was okay on Sunday no protein just carbs. The water was peaceful. I would stay here again.

6

Jeanette Ann

Mar 8, 2023

·

Stayed 5 nights

Front desk and maintenance crew are excellent! I liked our room, but it was not cleaned very well. Our first room was dirty, had food crumbs on the kitchen floor, a pile of clipped nails next to the sofa, and shaved hair on the bathroom floor. Disgusting. Front desk apologized and upgraded us to another room, which wasn't as bad, but had large chocolate cake crumbs scattered on the bedroom carpet. Asked to have it vacuumed, but the cleaning lady still didn't get them up. Pieces must have been too large to go into her vacuum. Maybe cleaning crew needs to be re-trained. Breakfast buffet was very good, if they didn't run out.They waived our parking fee, which I feel shouldn't be charged in the first place if you are paying to stay at their hotel. Front desk would have compensated me for my inconveniences, had I booked directly through them, instead of Expedia. I would definitely try staying there again, because the staff is very friendly and the hotel is very nice with a lot of good amenities and a nice lay-out.

8

Kathleen

May 25, 2023

·

Stayed 2 nights

Ceiling lamp over kitchen counter/bar was very dusty on top. Shower stall had missing grout and was rusty or dirty around shower glass divider and shower pan, also shower pan was either stained or dirty. We were greeted by front counter staff each time we passed by.

10

Angie

Nov 16, 2025

·

Stayed 2 nights

The breakfast is very good. The room was very clean. The staff was super nice and helpful.

6

Connie

May 31, 2025

·

Stayed 7 nights

The room servicing was not good. It should have been every other day, but was missed. I had to request towels at the front desk and request room servicing. Replenishment of bar soap did not happen. Was expecting more from Marriott. The rooms and property are very nice and comfortable. Staff was very nice. Breakfast was good.

10

Brandon

Oct 12, 2025

·

Stayed 2 nights

The staff here is incredible. Specifically Abbie at the front desk. There was a little bit of a mix-up on our room and she handled it so well and moved things around to make it work so we could keep Our reservation but still be comfortable traveling with three teenage kids. The place is clean and smells great. The pond around is fun and tbe breakfast was good. Thank you!

4

Selena

Mar 25, 2025

·

Stayed 4 nights

I loved the staff, they were very nice! The property and outside areas were well kept and really nice. As for the room, I’m sadly very disappointed. The room was not clean, the furnishings are run down, and the shower head needs to be replaced as there’s about four streams of water that come out of an extremely corroded shower head. There is mold on the bathroom ceiling and the curtains have been spattered with something and have not been cleaned. The carpet was really bad, honestly should be removed for health reasons. The room just needs an overhaul in general. An example of no one really caring is there’s a lamp in the living room part that the globe shade hangs off the the side, why you ask? Because the bulb is too big and no one cared to find a smaller one. For the price we paid to stay there I’m extremely disappointed, I usually like Marriott hotels and trust the quality. Not anymore.

10

Teri

Jul 18, 2025

·

Stayed 1 night

Always a great place to stay, staff is friendly, its convenient, clean and comfy!! Great staycation place!!

10

Justin

Nov 11, 2025

·

Stayed 3 nights

Beautiful property with clean rooms and friendly staff.

4

David

Mar 15, 2023

·

Stayed 6 nights

I love the size of the room along with spacious computer table and a nice small kitchen with counter space. Heating control is good and tolerable with noise level. I was surprised to find garbage in kitchen was not emptied prior to our check-in. Hot water in shower was either too hot or not hot at all.

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Rooms

Suites are spacious and practical for longer stays, with many finding beds comfortable and layouts useful. Downsides included smoky odors, noise from adjacent rooms, and recurring hot-water or water-pressure problems, plus occasional discomfort from beds or pillows.

Related guest reviews

8

Matthew

Apr 30, 2024

·

Stayed 2 nights

Honestly this is one of the most beautiful properties I’ve been to with residence inn / Marriott. Gorgeous, however there was a tear in my window screen, some writing was left on the counter that was purple waxy substance. The bathroom decent but the floor would get super wet with the European style open door concept and the soap dispensaries are in an awkward location making arm room even for a shorter person awkward in scrubbing body/hair. All in all the staff was great, breakfast was great and my overall stay was great! I would definitely return to this great location and staff! Even the cleaning staff asked me how my stay was and said why are you leaving early?! I smiled and said I wish I could stay but I’m flying home!

6

Christopher

Nov 4, 2024

·

Stayed 1 night

The room was decorated nicely, great for longer stays with family. View was nice and the grounds well kept. The bed was terribly uncomfortable and tiny pillows for a king size bed. The free breakfast was decent. Our main issue with the room was that it smelled strongly of smoke. Someone brought some febreeze but it did not help. It was like sleeping in a stinky casino. Also, the charge for parking. The hotel has a huge parking lot and the area was in the middle of nowhere. Really no reason for the added expense.

8

Anthony

May 22, 2023

·

Stayed 2 nights

No hot water for the shower!

10

Shannon

Jan 15, 2024

·

Stayed 1 night

The room was very clean and comfortable and quite spacious. The property is located in a very nice area of Chandler. I would stay here again.

8

Alexandra

Aug 19, 2025

·

Stayed 1 night

The area was very nice and relaxing. Comfortable beds. Enjoyed our stay.

10

Eleanor

Mar 14, 2024

·

Stayed 6 nights

Beautiful location on a man-made lake in Chandler, AZ. Room was well appointed and worked great for us as seniors. Really appreciated the walk-in shower. Only complaint was the couch, though comfortable, was really low so it was a struggle to get up from.

10

Alexander

Oct 7, 2025

·

Stayed 4 nights

Great staff, large suites, comfortable beds and pillows. A+ as always and a huge Thank you to Abbie for going above and beyond!

8

Sandy

Mar 5, 2024

·

Stayed 5 nights

Everything was top notch except for water temperature of the showers, was not consistently warm/hot. Staff was excellent, very friendly and accommodating.

8

SIMON

Mar 12, 2024

·

Stayed 6 nights

We hear to well poeple from other room Thé rest was perfect

10

Chelsa

Apr 17, 2025

·

Stayed 1 night

Very nice and quiet space. The room had more than enough space for our family!

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Service

Service is widely praised as friendly and helpful at the front desk and around the property. A few guests cited rude or unresponsive interactions and slow follow-up on maintenance or requests.

Related guest reviews

10

Dan

May 23, 2023

·

Stayed 1 night

Jessica at the front desk was fantastic. Will go back again !

10

Angie

Nov 16, 2025

·

Stayed 2 nights

The breakfast is very good. The room was very clean. The staff was super nice and helpful.

10

Brandon

Oct 12, 2025

·

Stayed 2 nights

The staff here is incredible. Specifically Abbie at the front desk. There was a little bit of a mix-up on our room and she handled it so well and moved things around to make it work so we could keep Our reservation but still be comfortable traveling with three teenage kids. The place is clean and smells great. The pond around is fun and tbe breakfast was good. Thank you!

10

Teri

Jul 18, 2025

·

Stayed 1 night

Always great!!! Great Service, friendly, and convenient!

10

Teri

Jul 18, 2025

·

Stayed 1 night

Always a great place to stay, staff is friendly, its convenient, clean and comfy!! Great staycation place!!

10

Alexander

Oct 7, 2025

·

Stayed 4 nights

Great staff, large suites, comfortable beds and pillows. A+ as always and a huge Thank you to Abbie for going above and beyond!

10

Barbara

Mar 9, 2024

·

Stayed 1 night

Ashley was extremely helpful with a great attitude. Ashley and staff made us feel very welcomed. Hope to return in the near future. Thank you

2

crystal

Apr 14, 2025

·

Stayed 2 nights

Front desk service was rude

10

Britni

Oct 23, 2025

·

Stayed 1 night

The staff are amazing !!

4

Shahid

May 7, 2024

·

Stayed 2 nights

to start with , to my surprise a bottle of water was labeled 5.00 for use, that is a cheap style to welcome guest. further while using the bathroom sink I found the tap was leaking when in use, at a different spot and made the bathroom flooded enough to soak few towels, It was late already but thenext morning I complained to the front desk, which was acknowledge that they will send some one to fix it or give me a different room. On my return in the evening nothing was done and no roon availbel to switch , instead the counter person gave me about 10 towels to use when it leaks . this is Marriotts , will avoid next time

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Location

Scenic, quiet setting by a man-made lake, with several guests noting peaceful walks. Opinions on convenience varied: some found dining nearby, while others felt it was off the beaten path with poor walkability.

Related guest reviews

8

carrie

Apr 30, 2024

·

Stayed 2 nights

Quiet, nice outside area to walk around the lakes.

10

Carrie

Jan 21, 2024

·

Stayed 1 night

Great location & property!

10

Shannon

Jan 15, 2024

·

Stayed 1 night

The room was very clean and comfortable and quite spacious. The property is located in a very nice area of Chandler. I would stay here again.

8

Alexandra

Aug 19, 2025

·

Stayed 1 night

The area was very nice and relaxing. Comfortable beds. Enjoyed our stay.

10

Eleanor

Mar 14, 2024

·

Stayed 6 nights

Beautiful location on a man-made lake in Chandler, AZ. Room was well appointed and worked great for us as seniors. Really appreciated the walk-in shower. Only complaint was the couch, though comfortable, was really low so it was a struggle to get up from.

10

Julio

May 19, 2024

·

Stayed 2 nights

Great staff but the location is beautiful with lakes, a pool and jacuzzi for the long end of day drives to relax.

8

Mark

May 8, 2024

·

Stayed 1 night

Hotel was nice overall. Walkability was poor with dirty sidewalks around the pond area behind property. Breakfast was a bust. They ran out of food by 730

10

Connie

May 17, 2024

·

Stayed 5 nights

Close to great dining and peaceful surroundings. Plenty of parking. Staff was very helpful. Will stay there again.

8

Suzanne

Nov 3, 2023

·

Stayed 2 nights

This property is safe and quiet but off the beaten path, not convenient to shopping or dining, and expensive when you factor in $12 a night to park in an almost empty parking lot. The room was fine, nice actually, but mine had a view to the almost empty parking lot, not the lake as depicted in the ad. Bummer

10

Christopher

Dec 7, 2024

·

Stayed 1 night

Fantastic place close to amazing restaurants

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Dining

Breakfast is frequently described as good with decent variety, but it can be inconsistent—running out early, limited on some days, or with cleanliness and coffee freshness issues.

Related guest reviews

10

Jessica

Dec 8, 2024

·

Stayed 2 nights

The front desk people were kind and helpful. The shower floor needs to be bleach and the bathroom fan didn't work but overall the room was clean and nice. The breakfast was okay on Sunday no protein just carbs. The water was peaceful. I would stay here again.

8

David

Mar 7, 2023

·

Stayed 11 nights

Complimentary breakfast was many times out of cutlery or dishes. Decaf coffee was often cold and not fresh

10

Charles and Diane

Mar 18, 2024

·

Stayed 16 nights

We stayed 16 nights and we were fortunate to have a king room with a view of the lake. The room was lovely and bed was comfortable. Staff were very friendly and helpful. The only downside was the lack of bacon at breakfast. In 16 days, we had bacon only ONE day! The sausage wasn't very fresh on some days. The eggs were excellent.

10

Angie

Nov 16, 2025

·

Stayed 2 nights

The breakfast is very good. The room was very clean. The staff was super nice and helpful.

10

Jim

Jul 31, 2024

·

Stayed 7 nights

Breakfast and room was great.

8

Mark

May 8, 2024

·

Stayed 1 night

Hotel was nice overall. Walkability was poor with dirty sidewalks around the pond area behind property. Breakfast was a bust. They ran out of food by 730

6

Connie

May 31, 2025

·

Stayed 7 nights

The room servicing was not good. It should have been every other day, but was missed. I had to request towels at the front desk and request room servicing. Replenishment of bar soap did not happen. Was expecting more from Marriott. The rooms and property are very nice and comfortable. Staff was very nice. Breakfast was good.

10

Brandon

Oct 12, 2025

·

Stayed 2 nights

The staff here is incredible. Specifically Abbie at the front desk. There was a little bit of a mix-up on our room and she handled it so well and moved things around to make it work so we could keep Our reservation but still be comfortable traveling with three teenage kids. The place is clean and smells great. The pond around is fun and tbe breakfast was good. Thank you!

8

Chander

Feb 10, 2023

·

Stayed 6 nights

The breakfast was not very good, not what we are used to. Soggy breakfast sandwiches was the main issue.

6

Keith

Mar 20, 2023

·

Stayed 1 night

Over priced for a three star hotel. The free breakfast was too simple.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $161	2 $175	3 $222	4	5 $169	6 $169	7 $169
8 $149	9 $179	10 $180	11 $190	12 $211	13 $189	14 $211
15 $159	16 $159	17 $300	18 $182	19 $159	20 $159	21 $159
22 $165	23 $169	24 $159	25 $159	26 $149	27 $149	28 $149
29 $139	30 $169

Su	Mo	Tu	We	Th	Fr	Sa
		1	2 $286	3 $190	4 $160	5 $296
6 $210	7 $205	8 $286	9 $305	10 $245	11 $220	12 $230
13 $170	14 $200	15 $225	16 $235	17 $225	18 $155	19 $218
20 $179	21 $220	22 $205	23 $170	24 $180	25 $159	26 $250
27 $160	28 $210	29 $215	30 $160	31 $180

Residence Inn by Marriott Phoenix Chandler/South

About this property

Location

Room options

Suite, 1 Bedroom

Studio, 1 King Bed

Suite, 2 Bedrooms

Guest reviews of Residence Inn by Marriott Phoenix Chandler/South

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn by Marriott Phoenix Chandler/South

Prices for upcoming dates