Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6 AM to 10 AM.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas and rooms, ensuring a comfortable stay for guests with disabilities.

What is the location of the property in relation to key landmarks?

The hotel is located within a 5-minute drive of Baptist Health-Heber Springs and Arkansas State University-Beebe Heber Springs. It is 1.2 miles from Sugar Loaf Mountain and 2 miles from Spring Park.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, operational from 8 AM to 11 PM.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, which is not specified.

Holiday Inn Express and Suites Heber Springs

Average nightly price at Holiday Inn Express and Suites Heber Springs by IHG by month, last 12 months (USD)
Month	Average price
January	US$91
February	US$91
March	US$96
April	US$96
May	US$107
June	US$116
July	US$115
August	US$112
September	US$126
October	US$124
November	US$110
December	US$92

What guests think

At Holiday Inn Express and Suites Heber Springs by IHG, travelers consistently praise the friendly, helpful staff, very clean premises, comfortable, spacious rooms, and a convenient, quiet location near town, the lake, and outdoor activities.

Guests often note easy parking and small extras like a book-borrowing library. Breakfast is widely appreciated for being hot and fresh, though a few found choices limited. Downsides mentioned across reviews include occasional missed or minimal housekeeping, intermittent Wi-Fi or TV issues, and isolated maintenance or management problems. Overall, it suits travelers seeking reliable comfort and warm service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities mention ample parking and a small book-borrowing library. Isolated issues were noted (e.g., a broken laundry dryer and an expired elevator inspection).

Related guest reviews

10

Jamie

22 Sept 2023

·

Stayed 1 night

They had hook ups to charge our golf cart and it was quiet and had a great breakfast!!

8

Tammy

9 May 2023

·

Stayed 2 nights

It was not really Holiday Inn Express standards. Very worn out, beds are okay, pillows bad. But it’s better than the alternatives in town…and I think they go that. Washed clothes & dryer was broke.

8

Tamara

31 Jul 2023

·

Stayed 2 nights

The staff was friendly, everything was clean, plenty of room in the rooms. Love that it has a small frig, microwave and coffee maker. A plus for us is it has an area to park our boat, breakfast is included, close to gas station, restaurants and not far from the boat ramp. This was our 3/4 stay at this location

6

Adam

27 Oct 2024

·

Stayed 1 night

Elevator safety inspection expired 6 months ago

8

Gary

22 May 2025

·

Stayed 5 nights

Location, breakfast, gym

10

Francesca

20 May 2024

·

Stayed 2 nights

Quiet, Holiday Inn Express with a little library to borrow books while you're there. Staff was super friendly.

10

William

28 Sept 2025

·

Stayed 5 nights

The breakfast was very good and fresh, nice variety. Parking was nice and clean.

10

Jennifer

25 Jul 2025

·

Stayed 5 nights

The staff were awesome the borrowing library and fresh cookies were a nice touch.

10

Katie

9 Aug 2025

·

Stayed 1 night

1 night stay at Heber Springs. Room was very nice. Beds very comfy. Size nice for a family of 4. Bathroom large and lots of counter space. Nice sitting area in room as well. Pool was great, on the smaller size but perfect to relax by.

10

Daniel

27 Jun 2025

·

Stayed 1 night

Very easy to find. Plenty of parking.

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Cleanliness

Reviews frequently describe the property and rooms as very clean and well maintained. However, several guests reported housekeeping inconsistencies during stays and occasional oversights (e.g., missed service, leftover items, dusty shelves).

Related guest reviews

10

Sandy

30 Nov 2025

·

Stayed 4 nights

The staff was incredible! They were always cheerful, helpful and went out of their way to make the stay comfortable. The rooms were very clean and well maintained!

10

Linda

13 Jul 2025

·

Stayed 2 nights

Very nice, clean, good breakfast, great service.

10

Deidra

25 Jun 2025

·

Stayed 3 nights

Everything was very clean and everyone was very friendly.

8

Michael

24 Apr 2025

·

Stayed 1 night

Everything was good in the hotel, except the gross wet rags that were left in the bathroom by the previous tenant that housekeeping did not take. Other than that, the hotel was great. Breakfast was wonderful. The bed was comfortable. It was nice and quiet.

6

Mary

18 Oct 2025

·

Stayed 1 night

The shelf under the sink where they placed the clean towels was covered with dust. The TV volume was so low we couldn’t hear even on full volume. WI-FI was so lame we couldn’t open email.

10

Gerard

20 Oct 2025

·

Stayed 2 nights

Entire premises superbly maintained and very clean. A wonderful experience. Staff extremely helpful and exceedingly friendly.

10

Melissa

10 Nov 2024

·

Stayed 1 night

Immaculately clean and comfortable room. Quiet location. Very friendly staff❤️

6

Louise

1 Sept 2025

·

Stayed 4 nights

We were disappointed that on the 1st day of our stay, no one cleaned our room, make the bed or even bother to give us fresh towels. I had to go to the desk to request more towels & request that the room be cleaned. During the remaining stay, “cleaning” consisted of: the bed was made ( but sheets not changed) trash was emptied & we got clean towels. Not the Holiday Inn experience I remember from previous stays.

10

Melissa

11 Nov 2025

·

Stayed 2 nights

I stay at Holiday Inn every time I come to this City for work. The staff is very friendly and the hotel is quiet, it’s clean and it smells clean (if you know you know). The bed was very comfortable. It’s convenient to restaurants and local shopping.

8

Mohammad

28 Apr 2025

·

Stayed 2 nights

Overall, everything was acceptable, but after we left the hotel and returned late at night , they still hadn't cleaned the room, and by the time we left, no one had come to clean it,meaning the room had been the same for 2 days.

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Rooms

Rooms are spacious, quiet, and comfortable, with beds and pillows often praised. Some guests noted issues such as intermittent Wi-Fi, TV problems, occasional noise from upstairs, and isolated AC, humidity, or hot-water inconsistencies.

Related guest reviews

8

Kimberley

5 Sept 2023

·

Stayed 1 night

Impressed with how big the room was and it was one of the best beds I've slept in (at a hotel) . Only problem was the AC ! The high was a low and it stayed 73 in the room even with the temp set at 64. I have to have it cold and it was HOT outside.

8

David

7 Nov 2025

·

Stayed 1 night

Nice room and clean facilities. Only downside was couldn’t get the television to work and no rack to put your suitcase on. Overall it was a nice clean comfortable place to stay!

10

Carlos

10 Apr 2024

·

Stayed 2 nights

One of the nicest holiday Inn I ever stay, the staff is so friendly and helpful. Rooms are clean and big. I will stay here again.

8

Keith

21 Jun 2023

·

Stayed 2 nights

Everything that we needed or wanted to do was in close proximity to where we were staying. We're sorry to say that the noise from the room above was very annoying; child/children running back and forth, adult/s stomping. Even after a call to the front desk it persisted both days we were there.

6

Mary

18 Oct 2025

·

Stayed 1 night

The shelf under the sink where they placed the clean towels was covered with dust. The TV volume was so low we couldn’t hear even on full volume. WI-FI was so lame we couldn’t open email.

8

Lisa

1 Aug 2024

·

Stayed 1 night

Comfortable beds, 10 min drive to lake

8

Theresa

30 Jul 2024

·

Stayed 1 night

Internet didn’t work but we didn’t ask for help with it either. Just needed a place to sleep.

10

Dana

3 May 2025

·

Stayed 1 night

Nice clean very spacious room!! Comfy bed ..I've been on a 2 week roadtrip, this was a favorite!!

10

Elaine

14 Apr 2024

·

Stayed 3 nights

Our stay was very pleasing. The room was clean and comfortable. The room temp control worked well. The bed and pillows and linens couldn't have been more comfortable. We slept great. The breakfast was delicious every morning. The staff were all friendly, helpful and professional. They all really made us feel welcome. It was the week of the total eclipse. I loved the lobby decorations for the eclipse. It was really a fun time.

10

Katie

9 Aug 2025

·

Stayed 1 night

1 night stay at Heber Springs. Room was very nice. Beds very comfy. Size nice for a family of 4. Bathroom large and lots of counter space. Nice sitting area in room as well. Pool was great, on the smaller size but perfect to relax by.

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Service

Service is frequently highlighted as friendly, helpful, and welcoming, with smooth check-ins and staff who go above and beyond. Isolated issues involved a rude management interaction and booking/refund confusion.

Related guest reviews

4

Staci

1 Aug 2025

·

Stayed 2 nights

Manager was very rude!! I booked 2 night stay and second night we came back from eating and we were locked out of our room. Went to front desk and asked why we were locked out . I showed her that i had payed for 2 nights. She never could figure it out but finally gave me keys to my room. When we’re leaving the next morning she then could find my receipt. Manager came out and was rude like we had done something wrong. Told the other girls she would have to straighten it out. Very unprofessional! Never apologized or nothing. Do better Holiday Inn, Heber Springs , Arkansas!!!

10

Sandy

30 Nov 2025

·

Stayed 4 nights

The staff was incredible! They were always cheerful, helpful and went out of their way to make the stay comfortable. The rooms were very clean and well maintained!

6

William

3 Aug 2025

·

Stayed 1 night

I had paid Expedia for 4 rooms. We were only able to get 3 rooms. Then I was told I would have to get a refund from Expedia. So now I will have to jump through hoops to get a refund.

10

Daniel

23 Jun 2025

·

Stayed 2 nights

Got here around 2 am and the check in was great! Was greeted and treated great despite being a very late check in. Breakfast was good, cleanliness was amazing. I would book again.

10

Gerard

20 Oct 2025

·

Stayed 2 nights

Entire premises superbly maintained and very clean. A wonderful experience. Staff extremely helpful and exceedingly friendly.

8

Joshua

15 Jul 2025

·

Stayed 1 night

Quick and easy check in

10

Rachel

7 Nov 2025

·

Stayed 1 night

The staff went above and beyond their duties to make our stay peaceful!

10

DAWN

2 Sept 2025

·

Stayed 2 nights

Great property in Heber Springs. The staff is fantastic especially Dawna. They always welcome our group in a friendly fantastic way. Love returning to the property!

10

Joseph

22 Sept 2025

·

Stayed 1 night

This property was excellent especially from the friendliness of the staff

10

Randy

29 Dec 2024

·

Stayed 2 nights

My room was large and clean and comfortable. Donna was extremely friendly and helpful during check in. Thanks!

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AI-generated summary based on recent guest reviews

Location

Convenient, quiet base close to town, the lake, and area trails/attractions; easy to find. A few noted limited nearby dining options.

Related guest reviews

8

Tamara

31 Jul 2023

·

Stayed 2 nights

The staff was friendly, everything was clean, plenty of room in the rooms. Love that it has a small frig, microwave and coffee maker. A plus for us is it has an area to park our boat, breakfast is included, close to gas station, restaurants and not far from the boat ramp. This was our 3/4 stay at this location

10

Brian

5 Aug 2024

·

Stayed 1 night

The location is very convenient to Heber Springs.

10

Timmy

31 Jul 2025

·

Stayed 2 nights

It was quiet and the staff was super helpful. Close to the town.

10

Brandon

25 Jun 2023

·

Stayed 3 nights

This hotel location is great. Easy to get into town and the lake. The staff is so friendly and help with anything they can. The rooms are very clean and fresh. Air works great and the beds are so comfortable. Plenty of room to move around in the room and not feel like you are sitting on each other. Down fall is if you go out a side door you may have to walk around to the front cause the key cards don’t want to work in the reader half of the time but not a real big deal.

8

Lisa

1 Aug 2024

·

Stayed 1 night

Comfortable beds, 10 min drive to lake

10

Thomas

28 May 2024

·

Stayed 1 night

Close to lake and shopping

10

Tonja

31 Mar 2024

·

Stayed 2 nights

Very few dining options

10

Sandra

10 Nov 2023

·

Stayed 1 night

We were in Heber Springs for a birthday gathering. The Holiday Inn Express was only a short drive from the party location. Pretty area. Enjoyed our simple breakfast.

10

Brandy

8 Mar 2025

·

Stayed 2 nights

Great customer service, friendly staff, great location.

10

Sarah

21 Oct 2025

·

Stayed 1 night

We were fly fishing on The Little Red. Very convenient. Easy to get to town for dinner. Close to Sugarloaf Mountain and Bridle Veil Falls hikes.

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AI-generated summary based on recent guest reviews

Dining

Breakfast draws strong praise for being hot, fresh, and tasty, with good variety and some standout touches (e.g., a pancake machine). A few guests found the selection limited at times.

Related guest reviews

10

John

17 Sept 2024

·

Stayed 5 nights

Stayed here many times and will keep coming back. Absolutely wonderful. Cleanest, neatest, best managed hotel that I've seen anywhere. Breakfast is superb, though not fancy, plastic cutlery, paper plates and cups. But food is hot and fresh and delicious. Staff incredibly friendly and helpful. These folks do everything right.

10

Linda

13 Jul 2025

·

Stayed 2 nights

Very nice, clean, good breakfast, great service.

8

Ying

2 Jan 2025

·

Stayed 4 nights

The people were very nice and helpful! The rooms were spacious. The breakfast did not have too many choices and limited quantities. Otherwise it was a very good place to stay.

10

Jimmy

16 Jun 2025

·

Stayed 1 night

Clean room. Good breakfast

10

William

28 Sept 2025

·

Stayed 5 nights

The breakfast was very good and fresh, nice variety. Parking was nice and clean.

10

Elaine

14 Apr 2024

·

Stayed 3 nights

Our stay was very pleasing. The room was clean and comfortable. The room temp control worked well. The bed and pillows and linens couldn't have been more comfortable. We slept great. The breakfast was delicious every morning. The staff were all friendly, helpful and professional. They all really made us feel welcome. It was the week of the total eclipse. I loved the lobby decorations for the eclipse. It was really a fun time.

10

Michael

7 Dec 2024

·

Stayed 3 nights

This place is awesome. Very clean, quiet, have a wonderful breakfast selection, the staff is friendly. Provide with some essentials if you forgot them at home, like new tooth brush. Tooth paste. They give you extra tiles. We was there in winter months, coffee is delicious. Great selection of snacks if needed. Walking distance to eating places.

10

Mary

10 Apr 2024

·

Stayed 2 nights

Comfortable accommodations , friendly staff, excellent hot breakfast including a “new wonder” for me-a pancake machine in which you could cook 2 pancakes in a minute-thin,yes, but tasty. 😊

10

Sharon

21 May 2025

·

Stayed 1 night

excellant service good breakfast bar

10

Julia

28 Jul 2025

·

Stayed 3 nights

The hotel was very nice and absolutely the best staff i have seen in along time . ABSOLUTELY VERY CLEAN and the breakfast was top notch

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $130	2 $118	3 $131
4 $102	5 $127	6 $127	7 $131	8 $108	9 $116	10 $145
11 $102	12 $115	13 $117	14 $119	15 $111	16 $122	17 $122
18 $99	19 $128	20 $124	21 $119	22 $107	23 $111	24 $98
25 $99	26 $112	27 $115	28 $112	29 $106	30 $103	31 $109

Holiday Inn Express and Suites Heber Springs by IHG

Prices for Holiday Inn Express and Suites Heber Springs by IHG

Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds (Addl Living Area)

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Standard Room

Suite, 1 King Bed, Accessible (Comm, Mobility Tran Shower)

Suite, 1 King Bed with Sofa Bed (Addl Living Area)

Suite, 1 King Bed, Accessible (Comm, Mobility Roll Shower)

Standard Room, 1 King Bed with Sofa Bed

Suite, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Guest reviews of Holiday Inn Express and Suites Heber Springs by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express and Suites Heber Springs by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27 $121	28 $144	29 $149	30 $144