Name: Pilgrim Inn
Address: 165 Housatonic Street, Lee, Massachusetts, United States of America, Lee, Massachusetts, United States of America
Rating: 7.08

Guest reviews

7.1

Good

Based on 485 verified reviews

Who stays here?

Business

5%

Couple

47%

Family

29%

Group

8%

Solo

8%

What guests think

AI-generated summary based on recent guest reviews

At Pilgrim Inn, guests repeatedly describe remote, unattended check-in with inconsistent support, limited amenities like a closed pool and no breakfast, rooms with spotty TV/Wi‑Fi, and mixed cleanliness marked by odors and wear.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Bryron

9 Nov 2025

·

Stayed 1 night

Wonderful fantastic

6

CHERYL

19 Oct 2025

·

Stayed 1 night

There was no staff there. You talked on the phone when we arrived. No one was there when we left. Had to call the phone numbers and leave message. The room was clean and comfortable except for the mattress was terrible it needs a new one badly.

2

Sharon

14 Oct 2025

·

Stayed 2 nights

Was horrible. Unsafe and scarey

4

Roberta

11 Oct 2025

·

Stayed 1 night

We did not wind up staying. Required multiple calls to get someone to check us in. Required re-key because the door would not open and almost had to have it done a third time. The TV only got the Smithsonian channel and could not be changed. We could not get any hot water after running the water for 10 minutes. Finished our trip rather than waiting for the next day.

6

Russell

10 Oct 2025

·

Stayed 2 nights

There was not anyone in the office when we checked in. We had to call a number to get instructions on how to program our key cards for our room.

165 Housatonic Street, Lee, Massachusetts, United States of America

Location

With a stay at Pilgrim Inn, you'll be centrally located in Lee, within a 15-minute drive of Tanglewood Music Center and Housatonic River. This golf hotel is 0.6 mi (1 km) from Lee Library and 0.7 mi (1.1 km) from Animagic Museum of Animation.

Housatonic River(0.1 Miles)

Lee Library(0.6 Miles)

Animagic Museum of Animation(0.7 Miles)

Berkshire Mountain Country Store(0.7 Miles)

Greenock Country Club(0.9 Miles)

Lee Premium Outlets(1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 22:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site, although it is limited.

Yes, pets are allowed with a fee of USD 25 per pet, per night. Service animals are exempt from fees.

Check-in is from 3:00 PM to 10:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Accessibility features include step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific details on bathrooms and pool access features are not provided.

The property is centrally located in Lee, within a 15-minute drive of Tanglewood Music Center and Housatonic River. It is 0.6 miles from Lee Library and 0.7 miles from Animagic Museum of Animation.

Children are allowed at the property, but specific age policies for free stays are not provided.

Cribs are available for a fee of USD 10 per day, and rollaway beds can also be requested for the same fee. Advance request or confirmation may be required.

Pilgrim Inn

Amenities

Property description

Book on Vio

Guest reviews