Name: Fairfield by Marriott Inn & Suites Columbus Hilliard
Address: 5520 Maxwell Place, Columbus, Ohio, United States of America, Columbus, Ohio, US
Price range: $125–$429 per night
Rating: 8.38

What guests think

At Fairfield by Marriott Inn & Suites Columbus Hilliard, guests often highlight very friendly, accommodating staff and consistently clean, well-kept rooms, noting smooth late-night check-ins, helpful problem solving, and an easy stopover feel for road trips and family travel.

Facilities feedback is mixed: the gym is clean, but the pool is often unavailable or small, and one guest noted too many chemicals; parking is usually easy though large vehicles sometimes limit spaces. Rooms are comfortable, yet several reviews mention AC or TV issues and noticeable noise from neighboring areas. Overall, it suits short, practical stays; verify pool availability and breakfast expectations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: the gym is clean, but the pool is often closed, occasionally has too many chemicals, or feels small. Parking is usually easy, though large vehicles sometimes reduce available spaces.

Related guest reviews

8

Pamela

Jul 15, 2023

·

Stayed 1 night

A bit confusing to find but parking was an issue. Cars and trucks with trailers parallel parked taking up 4-5 spaces.

10

Matthew

Nov 28, 2023

·

Stayed 1 night

Overnight stay on long distance trip. Check in was easy. Parking was great, right by the side door and my room was close by. Everything was clean and tidy. I will stay at this location again.

10

GOW-JEN

May 24, 2025

·

Stayed 1 night

Safe, quiet, convenient, and easy parking.

10

Kristine

Jul 26, 2023

·

Stayed 3 nights

This was a great stay. The pool is small so when the kids come we had to leave but everything else was enjoyable

10

Wahyan

May 26, 2025

·

Stayed 1 night

Friendly staff with clean and very well maintained rooms and amenities.

10

Wesley

Jul 10, 2025

·

Stayed 1 night

Everything was great! The amenities like the gym were clean. The rooms were very welcoming. Pool usually available but was under construction while I was visiting.

4

Meredith

Sep 18, 2023

·

Stayed 1 night

Staff were unimpressive; facility was dated; and Pre-paid breakfast was inedible.

4

Helena

Jun 24, 2025

·

Stayed 2 nights

The televisions in both rooms did not work and the pool was closed down the last two days of our stay. And when it was open the first night it had so much chemicals in it that it bleached our clothes and fried our hair.

8

Brittany

Apr 19, 2025

·

Stayed 1 night

Was upset that pool was closed down. And breakfast wasnt the best but it was a nice hotel

6

steve

Jul 6, 2025

·

Stayed 1 night

Pool was closed which was not listed. Oh well.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently describe the hotel and rooms as very clean and well maintained. There is one report of dirty sheets.

Related guest reviews

10

Jaime Raul

Sep 11, 2023

·

Stayed 1 night

Todo muy limpio, y la comida muy rica y en general el servicio estuvo impecable

Translate

10

Zachary

Sep 21, 2025

·

Stayed 1 night

Clean environment and friendly staff

10

Gwen

Jul 29, 2024

·

Stayed 1 night

Wonderful, easy check in professional & friendly staff. Room was neat & clean

10

Mollie

Jun 2, 2023

·

Stayed 1 night

Such a clean property! We would stay there again for sure!

10

Margaret

Jun 21, 2025

·

Stayed 1 night

Easy check in, room was clean and staff friendly.

10

Wahyan

May 26, 2025

·

Stayed 1 night

Friendly staff with clean and very well maintained rooms and amenities.

10

LaShonda M

Jun 14, 2025

·

Stayed 2 nights

Staff was very friendly, hotel very clean

2

Dontayes

Sep 8, 2025

·

Stayed 1 night

Dirty sheets and poor customer service

10

Susan

Jul 14, 2025

·

Stayed 1 night

Great staff, clean and updated.

10

Emily

Dec 14, 2024

·

Stayed 1 night

Fast and friendly check-in. Clean and comfortable rooms and beds. Great stay!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, with multiple mentions of good beds and welcoming spaces. Several guests also noted maintenance or tech issues (AC or TVs) and noise transferring from neighboring rooms.

Related guest reviews

10

Jacob

Apr 25, 2025

·

Stayed 1 night

Staff was super friendly!! Would stay here again the room was super nice

10

Alyssa

Dec 11, 2023

·

Stayed 2 nights

Stayed for 2 nights over the weekend. It was very clean, up to date & organized. Only minor thing was that one of the night lamps located by the headboard was flashing and going out on and off. No big deal.

10

Damon

Sep 26, 2023

·

Stayed 2 nights

Very clean, most comfortable bed and relaxing sleep. Train near bye but didn’t hear from room 313. Only downfall I was unable to use the hdmi inputs on the tv so no Sunday football!!

10

Jennifer

Jul 30, 2023

·

Stayed 1 night

We arrived to the hotel after midnight and check-in was a breeze. The gentleman that was at the counter was super nice & helpful! Our room was great as well! Great for families! We will stay here again when passing through.

10

Emily

Dec 14, 2024

·

Stayed 1 night

Fast and friendly check-in. Clean and comfortable rooms and beds. Great stay!

4

Helena

Jun 24, 2025

·

Stayed 2 nights

The televisions in both rooms did not work and the pool was closed down the last two days of our stay. And when it was open the first night it had so much chemicals in it that it bleached our clothes and fried our hair.

6

Christina

Jun 21, 2023

·

Stayed 1 night

The staff were very friendly. But the AC quit working in the night. Fortunately, I was the only one in my family drenched in sweat. I certainly wasn’t going to move everyone while they were sleeping, but a discount would have been nice since I didn’t sleep.

10

Laura

Nov 23, 2024

·

Stayed 1 night

Just an overnight stay on a road trip. Very nice room. Only complaint is the pillow were so-so.

10

David

Sep 13, 2023

·

Stayed 1 night

A/C was not working in the first room but staff quickly put me in another room. Staff were polite, kind and efficient. Great stay.

8

Joseph

Mar 3, 2025

·

Stayed 1 night

overall cleanliness good. front desk very helpful. The only negative is that the noise from neighboring room was easily heard through wall. Could hear TV, and person next door clearly which I normally do not hear when staying at other hotels.

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Service

Service is widely praised as friendly, professional, and proactive, with smooth (even late-night) check-ins and thoughtful help resolving issues or special requests. A few reviews mentioned slow or unimpressive front-desk coverage.

Related guest reviews

6

Thomas

Dec 11, 2024

·

Stayed 1 night

Only one person on duty and didn’t come back to the desk for 10-15 minutes from when I arrived

10

Janice

Mar 2, 2025

·

Stayed 1 night

The front desk personnel will very helpful with an early check in. Great experience.

10

Jason

Aug 20, 2025

·

Stayed 1 night

Very friendly and helpful staff

10

Allan

Jun 30, 2025

·

Stayed 4 nights

The stay was great and staff members John and Toby were excellent. They both professional, very friendly and most helpful with anything I needed while staying there.

8

Loretta

Mar 30, 2025

·

Stayed 1 night

The gentleman Toby was very very friendly and efficient. He understood that I had a special need and he did his very best to accommodate me and my family.

10

Meg

Jun 21, 2023

·

Stayed 1 night

Staff was incredibly welcoming even for our very late check in - a great way to start our stay after a long drive. Room was very clean and nicely set up and the beds were firm but comfortable. Breakfast was a full spread with hot and cold options that even met our dairy free and gluten free options and satisfied my teenage son’s appetite. Wonderful experience!

2

Dontayes

Sep 8, 2025

·

Stayed 1 night

Dirty sheets and poor customer service

10

Jennifer

Jul 30, 2023

·

Stayed 1 night

We arrived to the hotel after midnight and check-in was a breeze. The gentleman that was at the counter was super nice & helpful! Our room was great as well! Great for families! We will stay here again when passing through.

10

Shawnte

Dec 30, 2022

·

Stayed 2 nights

Staff was absolutely amazing!!! We have a handicap son and once the staff at this hotel new that they went above and beyond to make us comfortable as well as him. They offered to upgrade our room, move us to the first floor, had us park up front to unload and they came out and laid salt down as well as asked if we needed help getting him in his wheelchair (our vehicle he remains in his chair). They had us bring him out of the cold and stood by him while we unloaded all his equipment/machines. Escorted us to the elevator as well as our room. They even gave us complimentary water later that evening and during our stay kept asking if we needed anything and if our son was okay!! We have never been treated like this anywhere we have stayed with him and we travel a decent amount. Amazing!!!

10

David

Sep 13, 2023

·

Stayed 1 night

A/C was not working in the first room but staff quickly put me in another room. Staff were polite, kind and efficient. Great stay.

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Location

Location suits pass-through travelers, with convenient access and proximity to restaurants and shops, and some describing it as safe and quiet. One reviewer found it a bit hard to find.

Related guest reviews

8

Pamela

Jul 15, 2023

·

Stayed 1 night

A bit confusing to find but parking was an issue. Cars and trucks with trailers parallel parked taking up 4-5 spaces.

8

Barbara

Jan 25, 2025

·

Stayed 1 night

Nice, clean, well appointed property that’s great for an overnight stay as you drive across the country.

10

Matthew

Nov 28, 2023

·

Stayed 1 night

Overnight stay on long distance trip. Check in was easy. Parking was great, right by the side door and my room was close by. Everything was clean and tidy. I will stay at this location again.

10

GOW-JEN

May 24, 2025

·

Stayed 1 night

Safe, quiet, convenient, and easy parking.

8

Sherry

Feb 1, 2023

·

Stayed 1 night

Very clean and modern. Friendly staff. Stayed overnight during travel and would definitely stay again. Convenient to restaurants, shopping, and movie theater.

8

Barbara

Sep 25, 2025

·

Stayed 1 night

Nice place to stay overnight while passing by on the highway across the country. Clean, well equipped facility with pleasant staff.

10

Jennifer

Jul 30, 2023

·

Stayed 1 night

We arrived to the hotel after midnight and check-in was a breeze. The gentleman that was at the counter was super nice & helpful! Our room was great as well! Great for families! We will stay here again when passing through.

8

Kolleen

Mar 10, 2023

·

Stayed 3 nights

Very clean hotel, great location. The only thing that way upsetting was that they did not have free Wi-Fi only if you signed up on the Marriott app.

10

Laura

Nov 23, 2024

·

Stayed 1 night

Just an overnight stay on a road trip. Very nice room. Only complaint is the pillow were so-so.

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Dining

Breakfast feedback is mixed: some guests enjoyed the hot options and overall quality, while others found it average or inedible.

Related guest reviews

10

Jaime Raul

Sep 11, 2023

·

Stayed 1 night

Todo muy limpio, y la comida muy rica y en general el servicio estuvo impecable

Translate

10

David

Oct 3, 2023

·

Stayed 1 night

Great experience from check-in to check-out. Clean, comfortable and nice breakfast. Highly recommended!

10

Meg

Jun 21, 2023

·

Stayed 1 night

Staff was incredibly welcoming even for our very late check in - a great way to start our stay after a long drive. Room was very clean and nicely set up and the beds were firm but comfortable. Breakfast was a full spread with hot and cold options that even met our dairy free and gluten free options and satisfied my teenage son’s appetite. Wonderful experience!

10

Rebecca

Sep 10, 2023

·

Stayed 1 night

The staff is very nice, the rooms were also very nice and clean and the hot breakfast was amazing

4

Meredith

Sep 18, 2023

·

Stayed 1 night

Staff were unimpressive; facility was dated; and Pre-paid breakfast was inedible.

8

Brittany

Apr 19, 2025

·

Stayed 1 night

Was upset that pool was closed down. And breakfast wasnt the best but it was a nice hotel

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AI-generated summary based on recent guest reviews

Month	Average price
January	$121
February	$115
March	$120
April	$158
May	$165
June	$185
July	$163
August	$150
September	$148
October	$157
November	$125
December	$119

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $152	18 $240	19 $236
20 $125	21 $220	22 $216	23 $220	24 $168	25 $230	26 $230
27 $125	28 $125	29 $129	30 $130

Su	Mo	Tu	We	Th	Fr	Sa
				1 $132	2 $190	3 $187
4 $169	5 $192	6 $227	7 $241	8 $220	9 $250	10 $255
11 $130	12 $134	13 $133	14 $131	15 $132	16 $140	17
18 $141	19 $141	20 $132	21 $130	22 $132	23 $429	24 $394
25 $141	26 $173	27 $193	28 $173	29 $179	30 $271	31 $236

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Roll-In Shower

Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed, Hearing Accessible

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Suite, Multiple Beds

Room, 2 Queen Beds

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed

Room, 1 King Bed, Hearing Accessible

Room, 1 King Bed, Accessible Bathtub

Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Accessible Bathtub)

Room, 2 Queen Beds, Hearing Accessible

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Fairfield by Marriott Inn & Suites Columbus Hilliard

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Prices for upcoming dates