Name: Fairfield by Marriott Inn & Suites Columbus Hilliard
Address: 5520 Maxwell Place, Columbus, Ohio, United States of America, Columbus, Ohio, US
Price range: US$124–US$426 per night
Rating: 8.38

What guests think

At Fairfield by Marriott Inn & Suites Columbus Hilliard, guests often highlight very friendly, accommodating staff and consistently clean, well-kept rooms, noting smooth late-night check-ins, helpful problem solving, and an easy stopover feel for road trips and family travel.

Facilities feedback is mixed: the gym is clean, but the pool is often unavailable or small, and one guest noted too many chemicals; parking is usually easy though large vehicles sometimes limit spaces. Rooms are comfortable, yet several reviews mention AC or TV issues and noticeable noise from neighboring areas. Overall, it suits short, practical stays; verify pool availability and breakfast expectations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: the gym is clean, but the pool is often closed, occasionally has too many chemicals, or feels small. Parking is usually easy, though large vehicles sometimes reduce available spaces.

Related guest reviews

8

Pamela

15 Jul 2023

·

Stayed 1 night

A bit confusing to find but parking was an issue. Cars and trucks with trailers parallel parked taking up 4-5 spaces.

10

Matthew

28 Nov 2023

·

Stayed 1 night

Overnight stay on long distance trip. Check in was easy. Parking was great, right by the side door and my room was close by. Everything was clean and tidy. I will stay at this location again.

10

GOW-JEN

24 May 2025

·

Stayed 1 night

Safe, quiet, convenient, and easy parking.

10

Kristine

26 Jul 2023

·

Stayed 3 nights

This was a great stay. The pool is small so when the kids come we had to leave but everything else was enjoyable

10

Wahyan

26 May 2025

·

Stayed 1 night

Friendly staff with clean and very well maintained rooms and amenities.

10

Wesley

10 Jul 2025

·

Stayed 1 night

Everything was great! The amenities like the gym were clean. The rooms were very welcoming. Pool usually available but was under construction while I was visiting.

4

Meredith

18 Sept 2023

·

Stayed 1 night

Staff were unimpressive; facility was dated; and Pre-paid breakfast was inedible.

4

Helena

24 Jun 2025

·

Stayed 2 nights

The televisions in both rooms did not work and the pool was closed down the last two days of our stay. And when it was open the first night it had so much chemicals in it that it bleached our clothes and fried our hair.

8

Brittany

19 Apr 2025

·

Stayed 1 night

Was upset that pool was closed down. And breakfast wasnt the best but it was a nice hotel

6

steve

6 Jul 2025

·

Stayed 1 night

Pool was closed which was not listed. Oh well.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently describe the hotel and rooms as very clean and well maintained. There is one report of dirty sheets.

Related guest reviews

10

Jaime Raul

11 Sept 2023

·

Stayed 1 night

Todo muy limpio, y la comida muy rica y en general el servicio estuvo impecable

Translate

10

Zachary

21 Sept 2025

·

Stayed 1 night

Clean environment and friendly staff

10

Gwen

29 Jul 2024

·

Stayed 1 night

Wonderful, easy check in professional & friendly staff. Room was neat & clean

10

Mollie

2 Jun 2023

·

Stayed 1 night

Such a clean property! We would stay there again for sure!

10

Margaret

21 Jun 2025

·

Stayed 1 night

Easy check in, room was clean and staff friendly.

10

Wahyan

26 May 2025

·

Stayed 1 night

Friendly staff with clean and very well maintained rooms and amenities.

10

LaShonda M

14 Jun 2025

·

Stayed 2 nights

Staff was very friendly, hotel very clean

2

Dontayes

8 Sept 2025

·

Stayed 1 night

Dirty sheets and poor customer service

10

Susan

14 Jul 2025

·

Stayed 1 night

Great staff, clean and updated.

10

Emily

14 Dec 2024

·

Stayed 1 night

Fast and friendly check-in. Clean and comfortable rooms and beds. Great stay!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, with multiple mentions of good beds and welcoming spaces. Several guests also noted maintenance or tech issues (AC or TVs) and noise transferring from neighboring rooms.

Related guest reviews

10

Jacob

25 Apr 2025

·

Stayed 1 night

Staff was super friendly!! Would stay here again the room was super nice

10

Alyssa

11 Dec 2023

·

Stayed 2 nights

Stayed for 2 nights over the weekend. It was very clean, up to date & organized. Only minor thing was that one of the night lamps located by the headboard was flashing and going out on and off. No big deal.

10

Damon

26 Sept 2023

·

Stayed 2 nights

Very clean, most comfortable bed and relaxing sleep. Train near bye but didn’t hear from room 313. Only downfall I was unable to use the hdmi inputs on the tv so no Sunday football!!

10

Jennifer

30 Jul 2023

·

Stayed 1 night

We arrived to the hotel after midnight and check-in was a breeze. The gentleman that was at the counter was super nice & helpful! Our room was great as well! Great for families! We will stay here again when passing through.

10

Emily

14 Dec 2024

·

Stayed 1 night

Fast and friendly check-in. Clean and comfortable rooms and beds. Great stay!

4

Helena

24 Jun 2025

·

Stayed 2 nights

The televisions in both rooms did not work and the pool was closed down the last two days of our stay. And when it was open the first night it had so much chemicals in it that it bleached our clothes and fried our hair.

6

Christina

21 Jun 2023

·

Stayed 1 night

The staff were very friendly. But the AC quit working in the night. Fortunately, I was the only one in my family drenched in sweat. I certainly wasn’t going to move everyone while they were sleeping, but a discount would have been nice since I didn’t sleep.

10

Laura

23 Nov 2024

·

Stayed 1 night

Just an overnight stay on a road trip. Very nice room. Only complaint is the pillow were so-so.

10

David

13 Sept 2023

·

Stayed 1 night

A/C was not working in the first room but staff quickly put me in another room. Staff were polite, kind and efficient. Great stay.

8

Joseph

3 Mar 2025

·

Stayed 1 night

overall cleanliness good. front desk very helpful. The only negative is that the noise from neighboring room was easily heard through wall. Could hear TV, and person next door clearly which I normally do not hear when staying at other hotels.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, professional, and proactive, with smooth (even late-night) check-ins and thoughtful help resolving issues or special requests. A few reviews mentioned slow or unimpressive front-desk coverage.

Related guest reviews

6

Thomas

11 Dec 2024

·

Stayed 1 night

Only one person on duty and didn’t come back to the desk for 10-15 minutes from when I arrived

10

Janice

2 Mar 2025

·

Stayed 1 night

The front desk personnel will very helpful with an early check in. Great experience.

10

Jason

20 Aug 2025

·

Stayed 1 night

Very friendly and helpful staff

10

Allan

30 Jun 2025

·

Stayed 4 nights

The stay was great and staff members John and Toby were excellent. They both professional, very friendly and most helpful with anything I needed while staying there.

8

Loretta

30 Mar 2025

·

Stayed 1 night

The gentleman Toby was very very friendly and efficient. He understood that I had a special need and he did his very best to accommodate me and my family.

10

Meg

21 Jun 2023

·

Stayed 1 night

Staff was incredibly welcoming even for our very late check in - a great way to start our stay after a long drive. Room was very clean and nicely set up and the beds were firm but comfortable. Breakfast was a full spread with hot and cold options that even met our dairy free and gluten free options and satisfied my teenage son’s appetite. Wonderful experience!

2

Dontayes

8 Sept 2025

·

Stayed 1 night

Dirty sheets and poor customer service

10

Jennifer

30 Jul 2023

·

Stayed 1 night

We arrived to the hotel after midnight and check-in was a breeze. The gentleman that was at the counter was super nice & helpful! Our room was great as well! Great for families! We will stay here again when passing through.

10

Shawnte

30 Dec 2022

·

Stayed 2 nights

Staff was absolutely amazing!!! We have a handicap son and once the staff at this hotel new that they went above and beyond to make us comfortable as well as him. They offered to upgrade our room, move us to the first floor, had us park up front to unload and they came out and laid salt down as well as asked if we needed help getting him in his wheelchair (our vehicle he remains in his chair). They had us bring him out of the cold and stood by him while we unloaded all his equipment/machines. Escorted us to the elevator as well as our room. They even gave us complimentary water later that evening and during our stay kept asking if we needed anything and if our son was okay!! We have never been treated like this anywhere we have stayed with him and we travel a decent amount. Amazing!!!

10

David

13 Sept 2023

·

Stayed 1 night

A/C was not working in the first room but staff quickly put me in another room. Staff were polite, kind and efficient. Great stay.

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AI-generated summary based on recent guest reviews

Location

Location suits pass-through travelers, with convenient access and proximity to restaurants and shops, and some describing it as safe and quiet. One reviewer found it a bit hard to find.

Related guest reviews

8

Pamela

15 Jul 2023

·

Stayed 1 night

A bit confusing to find but parking was an issue. Cars and trucks with trailers parallel parked taking up 4-5 spaces.

8

Barbara

25 Jan 2025

·

Stayed 1 night

Nice, clean, well appointed property that’s great for an overnight stay as you drive across the country.

10

Matthew

28 Nov 2023

·

Stayed 1 night

Overnight stay on long distance trip. Check in was easy. Parking was great, right by the side door and my room was close by. Everything was clean and tidy. I will stay at this location again.

10

GOW-JEN

24 May 2025

·

Stayed 1 night

Safe, quiet, convenient, and easy parking.

8

Sherry

1 Feb 2023

·

Stayed 1 night

Very clean and modern. Friendly staff. Stayed overnight during travel and would definitely stay again. Convenient to restaurants, shopping, and movie theater.

8

Barbara

25 Sept 2025

·

Stayed 1 night

Nice place to stay overnight while passing by on the highway across the country. Clean, well equipped facility with pleasant staff.

10

Jennifer

30 Jul 2023

·

Stayed 1 night

We arrived to the hotel after midnight and check-in was a breeze. The gentleman that was at the counter was super nice & helpful! Our room was great as well! Great for families! We will stay here again when passing through.

8

Kolleen

10 Mar 2023

·

Stayed 3 nights

Very clean hotel, great location. The only thing that way upsetting was that they did not have free Wi-Fi only if you signed up on the Marriott app.

10

Laura

23 Nov 2024

·

Stayed 1 night

Just an overnight stay on a road trip. Very nice room. Only complaint is the pillow were so-so.

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Dining

Breakfast feedback is mixed: some guests enjoyed the hot options and overall quality, while others found it average or inedible.

Related guest reviews

10

Jaime Raul

11 Sept 2023

·

Stayed 1 night

Todo muy limpio, y la comida muy rica y en general el servicio estuvo impecable

Translate

10

David

3 Oct 2023

·

Stayed 1 night

Great experience from check-in to check-out. Clean, comfortable and nice breakfast. Highly recommended!

10

Meg

21 Jun 2023

·

Stayed 1 night

Staff was incredibly welcoming even for our very late check in - a great way to start our stay after a long drive. Room was very clean and nicely set up and the beds were firm but comfortable. Breakfast was a full spread with hot and cold options that even met our dairy free and gluten free options and satisfied my teenage son’s appetite. Wonderful experience!

10

Rebecca

10 Sept 2023

·

Stayed 1 night

The staff is very nice, the rooms were also very nice and clean and the hot breakfast was amazing

4

Meredith

18 Sept 2023

·

Stayed 1 night

Staff were unimpressive; facility was dated; and Pre-paid breakfast was inedible.

8

Brittany

19 Apr 2025

·

Stayed 1 night

Was upset that pool was closed down. And breakfast wasnt the best but it was a nice hotel

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$121
February	US$115
March	US$120
April	US$158
May	US$165
June	US$185
July	US$163
August	US$150
September	US$148
October	US$157
November	US$125
December	US$119

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $238	19 $234
20 $124	21 $218	22 $215	23 $219	24 $167	25 $228	26 $228
27 $124	28 $124	29 $128	30 $129

Su	Mo	Tu	We	Th	Fr	Sa
				1 $131	2 $189	3 $186
4 $168	5 $191	6 $225	7 $239	8 $219	9 $248	10 $253
11 $129	12 $133	13 $132	14 $130	15 $132	16 $139	17
18 $140	19 $140	20 $131	21 $129	22 $131	23 $426	24 $391
25 $140	26 $172	27 $192	28 $172	29 $178	30 $270	31 $234

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Roll-In Shower

Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed, Hearing Accessible

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Suite, Multiple Beds

Room, 2 Queen Beds

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed

Room, 1 King Bed, Hearing Accessible

Room, 1 King Bed, Accessible Bathtub

Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Accessible Bathtub)

Room, 2 Queen Beds, Hearing Accessible

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Fairfield by Marriott Inn & Suites Columbus Hilliard

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Prices for upcoming dates