Name: Fairfield Inn & Suites by Marriott Alamogordo
Address: 300 Panorama Boulevard, Alamogordo, New Mexico, United States of America, Alamogordo, New Mexico, US
Price range: $182–$334 per night
Rating: 7.77

What guests think

At Fairfield Inn & Suites by Marriott Alamogordo, travelers frequently praise friendly, helpful staff, convenient access to White Sands, and generally solid breakfast, but also report aging facilities, inconsistent room cleanliness, and occasional overbooking or operational lapses.

Rooms range from comfortable with rainfall showers to small or musty, with reports of stuck doors, loose tiles, weak AC, finicky remotes, and limited soundproofing. The indoor pool and hot tub are frequently closed for maintenance, and guests occasionally mention issues like slow elevators or nonworking ice machines. Breakfast is widely described as varied and tasty with hot items, though a few reviews noted supply shortages or an attendant misstep. Overall, expect a practical stay with conveniences alongside uneven upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities show wear, with repeated reports of the indoor pool and hot tub being closed for maintenance. A few guests noted other issues such as slow elevators or ice machines, while parking was described as well lit.

Related guest reviews

8

Andrew

Aug 19, 2024

·

Stayed 1 night

easy access but the hot tub wasn’t working

10

Esther

Sep 23, 2023

·

Front desk was very helpful (Dawn). Breakfast was really good. Lots of options. Convenient for White Sands National Park. Restaurants very close by. Parking was well lit and safe (we had a car full of stuff no problems).

8

Scott

Dec 12, 2022

·

Stayed 1 night

Elevator was very slow. Pool not available. Other than that rooms were excellent.

4

Isaac

Mar 21, 2025

·

Stayed 1 night

We found out at check-in the pool was closed for maintenance for our entire stay. This was a key reason we booked this hotel. My kids were very disappointed.

4

Aeron

Jan 16, 2023

·

Stayed 19,372 nights

The pool was closed and this was not brought to our attention prior to reservation. Ice makers not working on several floors. The couch and chair in the living area of our suite was very uncomfortable. I would not stay here again.

6

robert

Apr 19, 2023

·

Stayed 1 night

Pool was broken and being renovated. Room was clean, but tattered stuff there edges (lots of scuff marks, etc). Overall, hotel suites our needs. The breakfast was good.

10

Damaris

Aug 20, 2023

·

Stayed 1 night

Just that the gym in remodeling and the Jacuzzis was broken at the moment that it from there everything was a 5 star

10

Kelly

Jun 29, 2025

·

Stayed 3 nights

It was a great stay in Alamogordo. Staff was very friendly. I was sorry the pool was down, but no one's fault

8

Jesus

Mar 26, 2025

·

Stayed 1 night

This place is nice and have clean rooms , only issue is pool has been closed for maintenance the last three times I’ve been here

6

Nancy

Dec 30, 2023

·

Stayed 1 night

Pros: Great breakfast, clean room, helpful staff. Cons: The hot tub was not working (they said it’s been out of order for over a month), used pool towels were in a mess on the floor, stairs needed vacuuming, the bathroom vanity and door in our room needed work, the small freezer in our room fridge had over an inch of ice built up and badly needed to be defrosted.

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Cleanliness

Cleanliness is inconsistent: several guests reported dirty bathrooms or trash left by prior stays, and some public areas felt unkept. Others found rooms and common spaces very clean.

Related guest reviews

6

Mark

Apr 2, 2024

·

Stayed 1 night

Our room was clean and breakfast area was clean and nice but the elevator was disgusting. The room was tiny.

8

Gary

Jun 19, 2025

·

Stayed 1 night

Hotel interior and room itself was very clean. Unfortunately the properties around the facilities needed upkeep.

6

Myint

Jan 1, 2024

·

Stayed 1 night

We were given the room that hasn't been cleaned at all. waited for 45 minutes to get the room set up and the room was not cleaned well (carpet is not vacuumed at all).

6

Adam

Jun 17, 2024

·

Stayed 1 night

The used bar of soap from the previous guest was still in the shower soap dish with their pubic hair on it. The shower water handle was coming apart. Some thing is leaking in the ceiling because the water damage is obviously getting worse. Rusty light fixtures, pool was dirty like the furniture in the common areas. Tile and grout were dirty.

6

Hoyt

Apr 8, 2024

·

Stayed 2 nights

The room was dirty, there were panties in the closet. Told front desk person but no one seemed to care. For the price you pay for this hotel is a rip off!

10

Andrew

Apr 3, 2024

·

Stayed 1 night

Very clean hotel, staff was extremely friendly and helpful.

4

Wayne

Jan 4, 2024

·

Stayed 7 nights

The room was not clean. Trash on the floor. Sheet dirty with spots. Dust in corners. Bath sink counter dirty. Had to change rooms the next day. Not happy at all with Marriott.

6

Charlene

Oct 24, 2025

·

Stayed 1 night

Th e front staff was amazing the only issue was cleanliness of the room which I feel is always the case as I know its hard to double check your house keeping. There was a chicken wing next to the AC unit, a hair tie hanging on the shower turn on/off knob, hair on the walls of the shower, hair in the bathroom floor,which means they didn't really clean it after the last gust. That to me is just not OK. I have to say beside the staff I use pretty upset with the cleanliness of the room. How do yiu not see the chicken wing of the floor?

6

Sherrie

Apr 14, 2024

·

Stayed 1 night

Floors, both hard surface & carpets dirty & littered. Furniture in public areas stained. Litter around the property & parking lot. I know it’s hard to keep up on it because of the wind, but indoors should be easier.

8

APRIL

Nov 24, 2023

·

Stayed 1 night

The property and staff were great. Good breakfast. Safe and quiet. Our only issue was the sheets had stains and the bathroom had quite a bit of hair on the tile. Room appropriately priced.

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Rooms

Rooms are mixed: many find them comfortable with popular rainfall showers, but others cite small layouts or musty odors, stuck doors, weak AC, loose tiles, and poor soundproofing.

Related guest reviews

6

Mark

Apr 2, 2024

·

Stayed 1 night

Our room was clean and breakfast area was clean and nice but the elevator was disgusting. The room was tiny.

8

Carleen

Sep 22, 2025

·

Stayed 2 nights

Our room was not cleaned Saturday. Expected our bed to be made and towels replenished. Our door to room stuck as well as the bathroom door. Otherwise was a great experience

8

Emmanuel

Jun 2, 2024

·

Stayed 7 nights

I enjoyed our stay. This is a normal location upon returning home for family events. The one strange thing I encountered was that the bathroom door would not open without hitting the toilet. Rm 105

10

David

May 27, 2025

·

Stayed 2 nights

This property is showing its age. There are lights in halls missing covers. Floor tiles in tge elevator are unevenly laid and a trip hazard. The room bathroom tiles are loose. The room smells musty. The rain shower head is positioned so that the water runs beyond the curtain and floods the floor. Tiles on the side entry are broken and laying on top of other tiles. However, Edward (front desk clerk) was exemplary and a delight during our stay. Housekeeping and other staff were friendly and polite. These employees deserve a better property!!

6

Randy

Nov 22, 2023

·

Stayed 2 nights

Firstly the AC unit wasn't working properly. That was very frustrating. The room telephones weren't working. We set our dirty towels out for housekeeping to replace. Whomever put the clean towels in the bathroom didn't secure the room door and when we returned later that day the door was ajar and not secure. I mad the front desk aware of all these incidents.

10

Dan

Feb 7, 2024

·

Stayed 2 nights

Loved the rain shower a nice touch

10

Flavio

Apr 25, 2025

·

Stayed 1 night

Friendly staff. Comfortable room with nice shower. Very conveniently located.

10

Timothy

Nov 5, 2024

·

Stayed 1 night

Great shower

10

Donald

Feb 19, 2024

·

Stayed 1 night

Great stay with awesome showers

6

Tanya

Feb 24, 2023

·

Stayed 2 nights

The staff we encountered were nice. There were many different options for breakfast and the breakfast area didn't feel too crowded. Overall, though the feeling I got was a place falling apart. The indoor pool was drained and unusable. Soundproofing between rooms sounded nonexistent. The toilet in our room was dirty. The tiles on the bathroom floor were coming up. An entire wall socket was broken and felt a little unsafe to use.

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Service

Staff are widely described as friendly and helpful with smooth check-ins, but recurring complaints cite overbooking and occasional slow or unresponsive service.

Related guest reviews

10

Shaney

Nov 25, 2023

·

Stayed 5 nights

The staff was amazingly helpful

10

Nathania

Dec 4, 2024

·

Stayed 1 night

Great service, staff went above and beyond to accommodate my needs.

2

James

Jun 18, 2024

·

Stayed 1 night

I didn’t get a room, hotel was overbooked and I was turned away and my reservation not honored.

2

Garrett

Oct 12, 2023

·

Stayed 1 night

After a long day of travel, we arrived at the Fairfield Alamogordo only to find out that they had “overbooked” the hotel and that they could not accommodate our reservation. We were not called or emailed by the hotel prior to the overbooking. Poor communication. Poor management. Absolutely the worst experience we have ever had with the Marriott chain

10

Beverly

Oct 19, 2025

·

Stayed 1 night

Front Desk was extremely helpful and so pleasant.

10

CAROLYN

Nov 30, 2024

·

Stayed 2 nights

Pleasantly surprised. The staff was welcoming and very helpful. So kind and upbeat. The breakfast was warm and tasty and the options were numerous. Family friendly.

10

Tram

Sep 1, 2025

·

Stayed 2 nights

Friendly staff and easy check-in prt

6

Jodi

Aug 4, 2024

·

Stayed 2 nights

The desk clerk went above and beyond our 1st night. Genuinely customer friendly. The downside, our room was not cleaned the following day. The phone in the room didn't work to call for more towels. I had to get the towels for myself after waiting more than 15 minutes at the front desk for someone to even assist me. The breakfast attendant was not happy at all when we asked for more cups and when we told there was no more coffee. We felt like we were really bothering her.

8

LINDA

Jun 29, 2025

·

Stayed 1 night

Good condition and convenient to sites we came to see. Easy check in and out.

2

Jessica

Oct 8, 2023

·

Stayed 1 night

There was no check-in since the hotel was overbooked. They had our reservation but no room for us.

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Location

Convenient for White Sands National Park and major roads, with restaurants nearby and parking noted as safe.

Related guest reviews

10

?

Feb 19, 2024

·

Stayed 1 night

Very clean and good location

10

Beate

Mar 26, 2024

·

Stayed 1 night

A realy good place near the White Sands NP

10

Esther

Sep 23, 2023

·

Front desk was very helpful (Dawn). Breakfast was really good. Lots of options. Convenient for White Sands National Park. Restaurants very close by. Parking was well lit and safe (we had a car full of stuff no problems).

10

Heather

Jul 16, 2023

·

Stayed 1 night

Close to many different types of sit down and fast food choices

10

Flavio

Apr 25, 2025

·

Stayed 1 night

Friendly staff. Comfortable room with nice shower. Very conveniently located.

10

Ryan

Oct 8, 2023

·

Stayed 1 night

Close to white sands national park

10

Tammy

Nov 25, 2024

·

Stayed 1 night

Appreciated the good location off the interstate!

8

ETHEL JOY

Oct 30, 2023

·

Stayed 1 night

Front desk lady when I checked in was so nice! Great breakfast! The location is only 18 miles from White sands! Very convenient. Dining options are all within 5 min. Great place to stay of you are planning a visit to white sands national park.

10

Patti

Feb 26, 2024

·

Stayed 1 night

Great location for White Sands National Park.

10

Charlie

May 28, 2025

·

Stayed 2 nights

Excellent location. Great room

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for variety and hot options. Some guests mentioned stale items, supply shortages, or an attendant issue.

Related guest reviews

10

Alexandria

May 14, 2025

·

Stayed 2 nights

Nice variety for free continental breakfast. Patio was nice for evening wind-down. I was impressed by their cleanliness! Extremely helpful and friendly staff!

10

Marie

May 24, 2025

·

Stayed 1 night

Are stay was awesome. Breakfast was great and staff was very friendly.

10

CAROLYN

Nov 30, 2024

·

Stayed 2 nights

Pleasantly surprised. The staff was welcoming and very helpful. So kind and upbeat. The breakfast was warm and tasty and the options were numerous. Family friendly.

4

Tanmay

May 28, 2023

·

Stayed 1 night

1. No pool, without a notice that states the pool is out of order 2. Forced learning of how to eat cereal with forks, since the hotel ran out of spoons!! 3. The soap and shampoo dispensers were empty ( or had to be pumped 10 times for a tiny squirt of semi dried product)

4

Logan

Oct 15, 2024

·

Stayed 5 nights

The first room we received when we arrived smelled like swett, the bathroom floor was dirty, there was a candy wrapper and muffin crumbs on the floor. We were re-assigned. The Continental breakfast worker woman took a towel to clean up a coffee spill on the floor with her shoe wiped it across the floor, then picked it up and wiped the coffee counter and the coffee spout!!!! I was completely appalled!! I complained to the front desk, and got an appology…needless to say, that was the last time I had breakfast with your facility.

8

Erinn

Mar 17, 2024

·

Stayed 2 nights

This was a nice hotel and a good value. Next time we go to White Sands we will stay here. The room was clean and spacious, and they had a decent free breakfast. Only downside for our particular stay was we didn't have hot water one night (staff immediately offered to come check) and the remotes were a bit wonky/in need of new batteries.

10

Patricia

May 26, 2023

·

Stayed 3 nights

Great convenient location near excellent restaurants. Best included breakfast I have had at a hotel in ages.

10

Joe

Aug 30, 2023

·

Stayed 4 nights

Real breakfast with Sausages, eggs, bacons!

10

Murray

Oct 17, 2023

·

Stayed 1 night

Check in was quick, plenty of free parking, 3rd floor room was nice and clean, breakfast was well stocked and also had hot food items, over all a very pleasant stay, I'd stay here again in the future.

10

Myra M.

Mar 8, 2025

·

Stayed 1 night

They had comfy rooms with a great breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	$126
February	$130
March	$165
April	$180
May	$162
June	$228
July	$233
August	$190
September	$191
October	$155
November	$136
December	$129

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $185	15 $208	16 $185	17 $195	18 $200	19 $201
20 $182	21 $276	22 $250	23 $255	24 $196	25 $212	26 $218
27 $196	28 $218	29 $250	30 $247

Su	Mo	Tu	We	Th	Fr	Sa
				1 $275	2 $272	3 $263
4 $271	5 $280	6 $223	7	8 $239	9 $323	10 $326
11 $327	12 $296	13 $283	14 $271	15 $293	16 $292	17
18 $289	19 $306	20 $334	21 $302	22 $310	23 $296	24 $302
25 $311	26 $305	27 $317	28 $284	29 $300	30 $230	31 $198

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Balcony

Studio, 1 King Bed with Sofa Bed, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed

Studio, Multiple Beds

Room, 2 Queen Beds

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Suite, 1 Bedroom, Kitchenette

Room, 1 King Bed with Sofa Bed

Studio, 1 King Bed with Sofa Bed

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Fairfield Inn & Suites by Marriott Alamogordo

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Prices for upcoming dates