Name: Otaru Asari Classe Hotel
Address: Asarigawa Onsen 2-676, Otaru, Japan, Otaru, Hokkaido Prefecture, JP
Price range: $61–$170 per night
Rating: 8.05

What guests think

At Otaru Asari Classe Hotel, travellers frequently praise the friendly service and generally spacious rooms, while noting an overall older feel and a setting away from central Otaru that favors skiers and guests arriving by car.

Indoor and outdoor baths are a common highlight, and the property offers many sports facilities, though some areas feel dated, certain activities incur fees, and occasional issues like odors in the baths are reported. Beyond size, guests report hard to control heating and cooling, noisy air-conditioning, firm or worn mattresses, and dim lighting in some rooms. Breakfast and dinners are widely appreciated, but on busy days restaurant seating can be limited and advance reservations may be needed, with few alternative dining options nearby. Overall, it suits travellers seeking relaxation and easy ski access more than urban convenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

The indoor and outdoor onsen are a frequent highlight, and there are many sports facilities (pool, courts, gym, table tennis) plus a large lobby and easy parking. Some facilities feel dated, certain activities cost extra, and occasional onsen-related issues are noted.

Related guest reviews

8

David

Feb 5, 2026

·

Stayed 1 night

Staff friendly and helpful, spacious room and great onsen

8

Simon

Jan 24, 2026

·

Stayed 2 nights

Large hotel. Easy parking. Great location close to ski field. Nice Onsen. Room quite spacious for Japan.

8

Osamu

Jun 9, 2025

·

Stayed 2 nights

温泉は広くて気持ち良かった❗️

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8

Naomi

Feb 1, 2023

·

Stayed 2 nights

小樽観光とスキーのために2度目の利用です。駐車場、ロビー、温泉や脱衣所が広く利用しやすいです。館内や部屋の清掃では、連泊者向けに３パターンの清掃方法（清掃不要、タオル・アメニティのみ、通常清掃）をドアにマグネットで提示するシステムはよいと思いました。フロントやレストランのスタッフの対応はよいです。ただ、朝清掃係の人が前がみえないほど荷物を積んでカートを押していてぶつかりそうになりました。ドアに大きなへこみがある部屋がいくつもあったので、少し気になりました。

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10

Yat Lam Mag

Oct 8, 2025

·

Stayed 2 nights

Hello, I enjoyed my stay in Asari Hotel very much. The hotel provided excellent service and a good variety of activities to people enjoy the stay. I'd like to express my appreciation to one of the lady staff at the front desk who helped me to make reservation in the morning of 8-Sep. I cannot speak Japanese fluently and she helped me with good support and in excellent manner. Thank you again! (I forgot to ask for her name tho.) Speaking of the facility. Diff from other resort, they have sports center including a swimming pool, tennis court, squash / table tennis court and a gym. Although i found it is a bit old and lack of maintenance somehow, it gives us a chance to get sweats. A little bit of surprise, I like the onsen the most. There are outdoor pools as well and it is beautifully built and blended into the nature. You would find peace at night and be feeling energetic during your time in the onsen :) In general, it was an unforgettable stay and I wish to come back again someday. Although we found there was some unpleasant smell in the room and in the bathroom. Hope it will be improved in the future.

8

Mei

Oct 29, 2023

·

Stayed 1 night

バブル時代？に建てられただけあり、ロビーの雰囲気や部屋の余裕のある作り、スポーツ設備などが充実しており十分楽しめた。室内テニスコートと小さめの温水プールは古いながらもほぼ貸切で子どもは喜んでいた。ファミリーには楽しく使える。温泉は外に雪虫が大量発生しているということで、入れず残念。朝食は可もなく不可もなくいわゆるホテルの朝食といった感じ。種類は豊富でなくて良いので質の良いものがいただけたらいいのに。

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10

Katsuhito

Aug 23, 2025

·

Stayed 1 night

卓球施設は良いが料金が高い。

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8

RAEWYN T M

Feb 5, 2026

·

Stayed 1 night

Friendly staff, good amenities with a large lobby and fantastic onsen. A little dated but spacious clean rooms.

6

ping ching

Dec 10, 2023

·

Stayed 1 night

溫泉有燒柴油味

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4

ひとし

Aug 6, 2024

·

Stayed 1 night

プールや卓球などについて、有料ではなく、宿泊者は無料で利用できるようにして欲しかった。

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Cleanliness

Cleanliness is mixed: some guests found rooms and baths clean, but recurring reports mention bathroom or room odors, leftover hair, and mildew or mold in places.

Related guest reviews

4

Yuk Kwan Carven

Jan 3, 2026

·

Stayed 1 night

The hotel is quite old in general, not great in cleanliness

10

Yat Lam Mag

Oct 8, 2025

·

Stayed 2 nights

Hello, I enjoyed my stay in Asari Hotel very much. The hotel provided excellent service and a good variety of activities to people enjoy the stay. I'd like to express my appreciation to one of the lady staff at the front desk who helped me to make reservation in the morning of 8-Sep. I cannot speak Japanese fluently and she helped me with good support and in excellent manner. Thank you again! (I forgot to ask for her name tho.) Speaking of the facility. Diff from other resort, they have sports center including a swimming pool, tennis court, squash / table tennis court and a gym. Although i found it is a bit old and lack of maintenance somehow, it gives us a chance to get sweats. A little bit of surprise, I like the onsen the most. There are outdoor pools as well and it is beautifully built and blended into the nature. You would find peace at night and be feeling energetic during your time in the onsen :) In general, it was an unforgettable stay and I wish to come back again someday. Although we found there was some unpleasant smell in the room and in the bathroom. Hope it will be improved in the future.

10

Raffi

Jun 28, 2025

·

Stayed 5 nights

Fantastic place to enjoy nature and the surrounding areas of Sapporo and Otaru. Staff was super helpful. Room was clean. Breakfast was awesome. Piano play at night during the week was actually one of the highlights just sitting and listening to live play for an hour. Having a car helps getting around as there really is not much within walking distance. Many of the frost staff spoke English, but it’s definitely a hotel more for Japanese tourists. Onsen was also pretty good with the outdoor and indoor parts. The location is prime for venturing out in a bunch of directions to explore.

4

Yoshiro

Nov 24, 2024

·

Stayed 1 night

部屋の浴槽に髪の毛がいくつも残されていて、加湿器のタンクが変変色

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8

Junko

Feb 27, 2025

·

Stayed 1 night

大浴場、露天風呂は最高でした！室内のトイレが臭くて洗面がきつかった。

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10

Christine

Mar 28, 2024

·

Stayed 3 nights

Very nice, clean, near bus station, near ski resort (0.3 mile). Excellent onset. But the mattress is too firm, hurt my back.

8

RAEWYN T M

Feb 5, 2026

·

Stayed 1 night

Friendly staff, good amenities with a large lobby and fantastic onsen. A little dated but spacious clean rooms.

8

AKIRA

Oct 13, 2023

·

Stayed 1 night

室内の洗面、お風呂の換気扇があまり良い状態ではないのか、赤カビなどが気になりました。

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10

Chun Wah Keith

Jul 28, 2024

·

Stayed 2 nights

Everything is perfect, except the strange smell in the lavatory .

6

SAKAE

Jul 27, 2023

·

Stayed 4 nights

Service is good everyone was very professional! But room was pretty dirty and moldy.

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Rooms

Rooms are frequently spacious for Japan, with some renovated and a few offering private open-air baths. However, several reviews cite dated decor, hard to control heating or cooling, noisy air-conditioning, dim lighting, and mixed mattress comfort.

Related guest reviews

8

David

Feb 5, 2026

·

Stayed 1 night

Staff friendly and helpful, spacious room and great onsen

4

Richard

Aug 5, 2025

·

Stayed 1 night

Hotel room are old and air condition is very noisy

8

Simon

Jan 24, 2026

·

Stayed 2 nights

Large hotel. Easy parking. Great location close to ski field. Nice Onsen. Room quite spacious for Japan.

4

Kenji

Dec 28, 2024

·

Stayed 1 night

12/27の寒い日に泊まりました。エアコン23.5°にして寝たのですが、乾燥し過ぎて部屋の風呂にお湯を入れて対処しましたが、全く効き目がなかったです。それ以外はとても素晴らしい宿泊でした。せめて加湿器があってもよかったかも。

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6

hisayo

Oct 22, 2024

·

Stayed 2 nights

部屋が寒かったです。食事する所は暖房が入っていたのに、部屋は温度調節が出来なく自分で暖房を入れる事が不可能でした。 2日目なの夜に小さなストーブを借りれました。

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10

Edson

Jun 21, 2025

·

Stayed 1 night

Stayed in the western style room with open air hot tub. The room was quite spacious, especially compared to other hotels in Japan. The room came with a massage chair which we enjoyed. The hot tub was on the small side but was able to accommodate two adults, and the temperature was perfect! The dinner and breakfast at the hotel were both excellent. We only stayed one night but would have loved to stay longer

10

Christine

Mar 28, 2024

·

Stayed 3 nights

Very nice, clean, near bus station, near ski resort (0.3 mile). Excellent onset. But the mattress is too firm, hurt my back.

8

RAEWYN T M

Feb 5, 2026

·

Stayed 1 night

Friendly staff, good amenities with a large lobby and fantastic onsen. A little dated but spacious clean rooms.

4

Michiko

Jul 15, 2025

·

Stayed 1 night

部屋の電気の数が少なすぎて部屋が暗かった。エアコンから常にカタカタと音がしてうるさかった。

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8

yoshiaki

Jan 26, 2024

·

Stayed 1 night

おへやの雰囲気も良く、朝食も美味しいベッドは寝づらい感じ

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Service

Service is frequently praised as friendly, polite, and helpful, with several mentions of attentive assistance and English-speaking staff. A few guests highlighted standout support and thoughtful touches.

Related guest reviews

8

David

Feb 5, 2026

·

Stayed 1 night

Staff friendly and helpful, spacious room and great onsen

10

Yat Lam Mag

Oct 8, 2025

·

Stayed 2 nights

Hello, I enjoyed my stay in Asari Hotel very much. The hotel provided excellent service and a good variety of activities to people enjoy the stay. I'd like to express my appreciation to one of the lady staff at the front desk who helped me to make reservation in the morning of 8-Sep. I cannot speak Japanese fluently and she helped me with good support and in excellent manner. Thank you again! (I forgot to ask for her name tho.) Speaking of the facility. Diff from other resort, they have sports center including a swimming pool, tennis court, squash / table tennis court and a gym. Although i found it is a bit old and lack of maintenance somehow, it gives us a chance to get sweats. A little bit of surprise, I like the onsen the most. There are outdoor pools as well and it is beautifully built and blended into the nature. You would find peace at night and be feeling energetic during your time in the onsen :) In general, it was an unforgettable stay and I wish to come back again someday. Although we found there was some unpleasant smell in the room and in the bathroom. Hope it will be improved in the future.

8

namiko

Jul 21, 2024

·

Stayed 1 night

フロントの方が、わざわざ写真を撮ってくれて、親切でした、他の対応も、柔らかくとても感じが良かったです。朝食も美味しかったです。

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10

Gary

Mar 2, 2023

·

Stayed 3 nights

The service is Amazing. The front desk manager is incredible. He even went so far as to call authorities when I didn’t come back from a backcountry expedition. They were ready to start the search if I hadn’t returned late that night. I am truly Grateful for his attention to detail because of the dangerous backcountry terrain.

10

Raffi

Jun 28, 2025

·

Stayed 5 nights

Fantastic place to enjoy nature and the surrounding areas of Sapporo and Otaru. Staff was super helpful. Room was clean. Breakfast was awesome. Piano play at night during the week was actually one of the highlights just sitting and listening to live play for an hour. Having a car helps getting around as there really is not much within walking distance. Many of the frost staff spoke English, but it’s definitely a hotel more for Japanese tourists. Onsen was also pretty good with the outdoor and indoor parts. The location is prime for venturing out in a bunch of directions to explore.

10

Joyce

Apr 14, 2025

·

Stayed 2 nights

服務員都非常有禮貌，英語能力比較高，亦非常願意幫忙。服務超水準，晚餐亦很美味！

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8

Kwan Sop

Jun 16, 2025

·

Stayed 1 night

호텔은 오타루 시내에서는 좀 떨어져 있지만 나는 자전거 여행이라 크게 문제될 게 없었음.. 오히려 식사하고 좀 떨어진 거리를 자전거타고 투숙히러오는 게 좋았음..(오타루운하에서 약11km) 전원 변환 어댑터를 호텔카운터에서 빌려주었기에망정이지 안그랬으면 주위에 편의점도 없고 낭패 보았을 것임.. 노천탕 포함 대욕장이 있어서 좋았음..

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8

RAEWYN T M

Feb 5, 2026

·

Stayed 1 night

Friendly staff, good amenities with a large lobby and fantastic onsen. A little dated but spacious clean rooms.

10

TADA

Sep 9, 2025

·

Stayed 1 night

スタッフの方々がとても親切でした

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10

Mariko

May 10, 2025

·

Stayed 1 night

食事の際には高齢の母にも気を遣っていただき味も満足するものでした。毎回リピートしています

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Location

Location suits skiers, with the hotel very close to the ski area and a bus stop, but it is far from central Otaru with little within walking distance, so having a car helps.

Related guest reviews

8

Simon

Jan 24, 2026

·

Stayed 2 nights

Large hotel. Easy parking. Great location close to ski field. Nice Onsen. Room quite spacious for Japan.

8

Yuet-Lin

Nov 18, 2023

·

Stayed 1 night

Quiet neighborhood with nice just views.

10

Raffi

Jun 28, 2025

·

Stayed 5 nights

Fantastic place to enjoy nature and the surrounding areas of Sapporo and Otaru. Staff was super helpful. Room was clean. Breakfast was awesome. Piano play at night during the week was actually one of the highlights just sitting and listening to live play for an hour. Having a car helps getting around as there really is not much within walking distance. Many of the frost staff spoke English, but it’s definitely a hotel more for Japanese tourists. Onsen was also pretty good with the outdoor and indoor parts. The location is prime for venturing out in a bunch of directions to explore.

10

yuji

Mar 1, 2024

·

Stayed 3 nights

温泉♨️スキーのアクセスが良く、小樽市内へも便利

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10

Samantha

Jan 9, 2024

·

Stayed 2 nights

Enjoyed my stay greatly . Would definitely come back. Extremely close to ski resort . Walking distance to ski lift

2

Dennison

Jun 17, 2024

·

Stayed 1 night

The room was smelly with body odors. There are no towels in the room. The air condition is not working. No dinner available. Breakfast, for the price, should have been free. 30 minutes or more from town.

8

Kwan Sop

Jun 16, 2025

·

Stayed 1 night

호텔은 오타루 시내에서는 좀 떨어져 있지만 나는 자전거 여행이라 크게 문제될 게 없었음.. 오히려 식사하고 좀 떨어진 거리를 자전거타고 투숙히러오는 게 좋았음..(오타루운하에서 약11km) 전원 변환 어댑터를 호텔카운터에서 빌려주었기에망정이지 안그랬으면 주위에 편의점도 없고 낭패 보았을 것임.. 노천탕 포함 대욕장이 있어서 좋았음..

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10

Christine

Mar 28, 2024

·

Stayed 3 nights

Very nice, clean, near bus station, near ski resort (0.3 mile). Excellent onset. But the mattress is too firm, hurt my back.

10

Frankie

Mar 3, 2025

·

Stayed 1 night

溫泉浴場環境很好，性價比高房間比較舊，床亦比較細酒店位置比較遠離市區，是自駕會比較方便

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8

À PROPOS DU JAPON

Feb 12, 2025

·

Stayed 2 nights

Bel établissement, Literie un peu trop souple (usé)...personnel dévoué, emplacement idéal pour le ski.

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Dining

Breakfast and dinners are generally well reviewed, with several mentions of excellent half board and tasty buffets. Some guests encountered limited seating or needed advance reservations, and nearby dining options are scarce.

Related guest reviews

6

TOMOHARU

Aug 10, 2024

·

Stayed 1 night

建物自体古いので、その認識が必要。大浴場はまずまず。朝食は非常に良い。

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8

namiko

Jul 21, 2024

·

Stayed 1 night

フロントの方が、わざわざ写真を撮ってくれて、親切でした、他の対応も、柔らかくとても感じが良かったです。朝食も美味しかったです。

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10

Raffi

Jun 28, 2025

·

Stayed 5 nights

Fantastic place to enjoy nature and the surrounding areas of Sapporo and Otaru. Staff was super helpful. Room was clean. Breakfast was awesome. Piano play at night during the week was actually one of the highlights just sitting and listening to live play for an hour. Having a car helps getting around as there really is not much within walking distance. Many of the frost staff spoke English, but it’s definitely a hotel more for Japanese tourists. Onsen was also pretty good with the outdoor and indoor parts. The location is prime for venturing out in a bunch of directions to explore.

10

Edson

Jun 21, 2025

·

Stayed 1 night

Stayed in the western style room with open air hot tub. The room was quite spacious, especially compared to other hotels in Japan. The room came with a massage chair which we enjoyed. The hot tub was on the small side but was able to accommodate two adults, and the temperature was perfect! The dinner and breakfast at the hotel were both excellent. We only stayed one night but would have loved to stay longer

6

Izumi

Aug 30, 2023

·

Stayed 1 night

到着時間が7時半過ぎてたので、食事するところがなかった

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8

??

Aug 27, 2024

·

Stayed 3 nights

レストランの席が少ないため、夕食は前日から予約が必要な点が不便。

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10

shane

Feb 14, 2023

·

Stayed 5 nights

excellent half board. Rooms a bit old fashioned. Staff very good. Onsen great

10

Fumiko

Mar 26, 2025

·

Stayed 1 night

子供の頃から家族で滞在していたホテルで、今回は娘達と参りました。お食事について快く相談にのって下さり、素敵なメニューにアレンジして頂き、親子でワクワクして参りました所、期待以上に高いクオリティで最高に美味しく美しいお料理をご用意頂きました。スタッフの対応も大変丁寧で感じが良く、今後これ以上の経験は出来ないものと思っております。素晴らしい時間を過ごす事が出来、心から感謝いたします。ホテルの皆様ありがとうございました。

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10

MAKIKO

Oct 12, 2023

·

Stayed 1 night

日帰り温泉は何度か利用させてもらいましたが、宿泊は初めてでした。朝ごはんも美味しく(いか刺し!)種類も豊富で満足できました。お土産購入の売店も大変充実していて、行くたびに利用させてもらっています。有難うございました！

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10

MAN TAT

Apr 7, 2023

·

Stayed 3 nights

Dinner was great. Room so big. Breakfast and onsen were just acceptable.

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Month	Average price
January	$120
February	$121
March	$82
April	$62
May	$72
June	$72
July	$99
August	$106
September	$88
October	$83
November	$80
December	$112

Su	Mo	Tu	We	Th	Fr	Sa
				1 $90	2 $90	3 $125
4 $90	5 $90	6 $90	7 $90	8 $90	9 $94	10 $170
11 $153	12 $89	13 $90	14 $90	15 $90	16 $90	17 $116
18 $94	19 $94	20 $94	21 $94	22 $94	23 $94	24 $114
25 $83	26 $76	27 $76	28 $76	29 $83	30 $108	31 $142

Otaru Asari Classe Hotel

Prices for Otaru Asari Classe Hotel

Monthly average prices

About this property

Location

Room options

Premium Western Room Twin Beds with Private Onsen

Suite, 2 Twin Beds

Twin Room with Sofa Bed

Western Style Room with Open Air Bath

Premium Japanese-Western Room with Private Sauna & Onsen

Deluxe Triple Room (With Sofa Bed)

Deluxe Triple Room

Twin Room

Deluxe Twin Room

Japanese Style Room (20 Tatami Mats)

Japanese Western Style Room with Open Air Bath

Twin Room (High Floor)

Run of House

Guest reviews of Otaru Asari Classe Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Otaru Asari Classe Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $142	23 $97	24 $89	25 $89	26 $110
27 $73	28 $85	29 $90	30 $61