Is parking available at the property?

Free self-parking is available on-site, but it is limited. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 9:30 AM for a fee of approximately JPY 2200 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 6:00 PM, and check-out is at 10:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Elevators are available for easy access to different floors.

Where is the property located in relation to key landmarks?

The hotel is situated on a river, just steps from Asarigawa Hot Spring and 11 minutes by foot from Asari Sky Loop. It is 1.4 miles from Otarunai Lake and 2 miles from Sasson Golf Club.

Does the property have a swimming pool?

Yes, there is an indoor pool and an outdoor heated pool. The swimming pool is operational from 10:00 AM to 9:00 PM, but it is closed seasonally from November 1 to April 30.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is under 13 years.

Otaru Asari Classe Hotel - Comfort in Japan

Average nightly price at Otaru Asari Classe Hotel by month, last 12 months (USD)
Month	Average price
January	US$120
February	US$121
March	US$82
April	US$62
May	US$72
June	US$72
July	US$99
August	US$103
September	US$89
October	US$83
November	US$80
December	US$112

What guests think

At Otaru Asari Classe Hotel, travellers frequently praise the friendly service and generally spacious rooms, while noting an overall older feel and a setting away from central Otaru that favors skiers and guests arriving by car.

Indoor and outdoor baths are a common highlight, and the property offers many sports facilities, though some areas feel dated, certain activities incur fees, and occasional issues like odors in the baths are reported. Beyond size, guests report hard to control heating and cooling, noisy air-conditioning, firm or worn mattresses, and dim lighting in some rooms. Breakfast and dinners are widely appreciated, but on busy days restaurant seating can be limited and advance reservations may be needed, with few alternative dining options nearby. Overall, it suits travellers seeking relaxation and easy ski access more than urban convenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor and outdoor onsen are a frequent highlight, and there are many sports facilities (pool, courts, gym, table tennis) plus a large lobby and easy parking. Some facilities feel dated, certain activities cost extra, and occasional onsen-related issues are noted.

Related guest reviews

8

David

5 Feb 2026

·

Stayed 1 night

Staff friendly and helpful, spacious room and great onsen

8

Simon

24 Jan 2026

·

Stayed 2 nights

Large hotel. Easy parking. Great location close to ski field. Nice Onsen. Room quite spacious for Japan.

8

Osamu

9 Jun 2025

·

Stayed 2 nights

温泉は広くて気持ち良かった❗️

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8

Naomi

1 Feb 2023

·

Stayed 2 nights

小樽観光とスキーのために2度目の利用です。駐車場、ロビー、温泉や脱衣所が広く利用しやすいです。館内や部屋の清掃では、連泊者向けに３パターンの清掃方法（清掃不要、タオル・アメニティのみ、通常清掃）をドアにマグネットで提示するシステムはよいと思いました。フロントやレストランのスタッフの対応はよいです。ただ、朝清掃係の人が前がみえないほど荷物を積んでカートを押していてぶつかりそうになりました。ドアに大きなへこみがある部屋がいくつもあったので、少し気になりました。

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10

Yat Lam Mag

8 Oct 2025

·

Stayed 2 nights

Hello, I enjoyed my stay in Asari Hotel very much. The hotel provided excellent service and a good variety of activities to people enjoy the stay. I'd like to express my appreciation to one of the lady staff at the front desk who helped me to make reservation in the morning of 8-Sep. I cannot speak Japanese fluently and she helped me with good support and in excellent manner. Thank you again! (I forgot to ask for her name tho.) Speaking of the facility. Diff from other resort, they have sports center including a swimming pool, tennis court, squash / table tennis court and a gym. Although i found it is a bit old and lack of maintenance somehow, it gives us a chance to get sweats. A little bit of surprise, I like the onsen the most. There are outdoor pools as well and it is beautifully built and blended into the nature. You would find peace at night and be feeling energetic during your time in the onsen :) In general, it was an unforgettable stay and I wish to come back again someday. Although we found there was some unpleasant smell in the room and in the bathroom. Hope it will be improved in the future.

8

Mei

29 Oct 2023

·

Stayed 1 night

バブル時代？に建てられただけあり、ロビーの雰囲気や部屋の余裕のある作り、スポーツ設備などが充実しており十分楽しめた。室内テニスコートと小さめの温水プールは古いながらもほぼ貸切で子どもは喜んでいた。ファミリーには楽しく使える。温泉は外に雪虫が大量発生しているということで、入れず残念。朝食は可もなく不可もなくいわゆるホテルの朝食といった感じ。種類は豊富でなくて良いので質の良いものがいただけたらいいのに。

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10

Katsuhito

23 Aug 2025

·

Stayed 1 night

卓球施設は良いが料金が高い。

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8

RAEWYN T M

5 Feb 2026

·

Stayed 1 night

Friendly staff, good amenities with a large lobby and fantastic onsen. A little dated but spacious clean rooms.

6

ping ching

10 Dec 2023

·

Stayed 1 night

溫泉有燒柴油味

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4

ひとし

6 Aug 2024

·

Stayed 1 night

プールや卓球などについて、有料ではなく、宿泊者は無料で利用できるようにして欲しかった。

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Cleanliness

Cleanliness is mixed: some guests found rooms and baths clean, but recurring reports mention bathroom or room odors, leftover hair, and mildew or mold in places.

Related guest reviews

4

Yuk Kwan Carven

3 Jan 2026

·

Stayed 1 night

The hotel is quite old in general, not great in cleanliness

10

Yat Lam Mag

8 Oct 2025

·

Stayed 2 nights

Hello, I enjoyed my stay in Asari Hotel very much. The hotel provided excellent service and a good variety of activities to people enjoy the stay. I'd like to express my appreciation to one of the lady staff at the front desk who helped me to make reservation in the morning of 8-Sep. I cannot speak Japanese fluently and she helped me with good support and in excellent manner. Thank you again! (I forgot to ask for her name tho.) Speaking of the facility. Diff from other resort, they have sports center including a swimming pool, tennis court, squash / table tennis court and a gym. Although i found it is a bit old and lack of maintenance somehow, it gives us a chance to get sweats. A little bit of surprise, I like the onsen the most. There are outdoor pools as well and it is beautifully built and blended into the nature. You would find peace at night and be feeling energetic during your time in the onsen :) In general, it was an unforgettable stay and I wish to come back again someday. Although we found there was some unpleasant smell in the room and in the bathroom. Hope it will be improved in the future.

10

Raffi

28 Jun 2025

·

Stayed 5 nights

Fantastic place to enjoy nature and the surrounding areas of Sapporo and Otaru. Staff was super helpful. Room was clean. Breakfast was awesome. Piano play at night during the week was actually one of the highlights just sitting and listening to live play for an hour. Having a car helps getting around as there really is not much within walking distance. Many of the frost staff spoke English, but it’s definitely a hotel more for Japanese tourists. Onsen was also pretty good with the outdoor and indoor parts. The location is prime for venturing out in a bunch of directions to explore.

4

Yoshiro

24 Nov 2024

·

Stayed 1 night

部屋の浴槽に髪の毛がいくつも残されていて、加湿器のタンクが変変色

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8

Junko

27 Feb 2025

·

Stayed 1 night

大浴場、露天風呂は最高でした！室内のトイレが臭くて洗面がきつかった。

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10

Christine

28 Mar 2024

·

Stayed 3 nights

Very nice, clean, near bus station, near ski resort (0.3 mile). Excellent onset. But the mattress is too firm, hurt my back.

8

RAEWYN T M

5 Feb 2026

·

Stayed 1 night

Friendly staff, good amenities with a large lobby and fantastic onsen. A little dated but spacious clean rooms.

8

AKIRA

13 Oct 2023

·

Stayed 1 night

室内の洗面、お風呂の換気扇があまり良い状態ではないのか、赤カビなどが気になりました。

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10

Chun Wah Keith

28 Jul 2024

·

Stayed 2 nights

Everything is perfect, except the strange smell in the lavatory .

6

SAKAE

27 Jul 2023

·

Stayed 4 nights

Service is good everyone was very professional! But room was pretty dirty and moldy.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are frequently spacious for Japan, with some renovated and a few offering private open-air baths. However, several reviews cite dated decor, hard to control heating or cooling, noisy air-conditioning, dim lighting, and mixed mattress comfort.

Related guest reviews

8

David

5 Feb 2026

·

Stayed 1 night

Staff friendly and helpful, spacious room and great onsen

4

Richard

5 Aug 2025

·

Stayed 1 night

Hotel room are old and air condition is very noisy

8

Simon

24 Jan 2026

·

Stayed 2 nights

Large hotel. Easy parking. Great location close to ski field. Nice Onsen. Room quite spacious for Japan.

4

Kenji

28 Dec 2024

·

Stayed 1 night

12/27の寒い日に泊まりました。エアコン23.5°にして寝たのですが、乾燥し過ぎて部屋の風呂にお湯を入れて対処しましたが、全く効き目がなかったです。それ以外はとても素晴らしい宿泊でした。せめて加湿器があってもよかったかも。

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6

hisayo

22 Oct 2024

·

Stayed 2 nights

部屋が寒かったです。食事する所は暖房が入っていたのに、部屋は温度調節が出来なく自分で暖房を入れる事が不可能でした。 2日目なの夜に小さなストーブを借りれました。

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10

Edson

21 Jun 2025

·

Stayed 1 night

Stayed in the western style room with open air hot tub. The room was quite spacious, especially compared to other hotels in Japan. The room came with a massage chair which we enjoyed. The hot tub was on the small side but was able to accommodate two adults, and the temperature was perfect! The dinner and breakfast at the hotel were both excellent. We only stayed one night but would have loved to stay longer

10

Christine

28 Mar 2024

·

Stayed 3 nights

Very nice, clean, near bus station, near ski resort (0.3 mile). Excellent onset. But the mattress is too firm, hurt my back.

8

RAEWYN T M

5 Feb 2026

·

Stayed 1 night

Friendly staff, good amenities with a large lobby and fantastic onsen. A little dated but spacious clean rooms.

4

Michiko

15 Jul 2025

·

Stayed 1 night

部屋の電気の数が少なすぎて部屋が暗かった。エアコンから常にカタカタと音がしてうるさかった。

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8

yoshiaki

26 Jan 2024

·

Stayed 1 night

おへやの雰囲気も良く、朝食も美味しいベッドは寝づらい感じ

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Service

Service is frequently praised as friendly, polite, and helpful, with several mentions of attentive assistance and English-speaking staff. A few guests highlighted standout support and thoughtful touches.

Related guest reviews

8

David

5 Feb 2026

·

Stayed 1 night

Staff friendly and helpful, spacious room and great onsen

10

Yat Lam Mag

8 Oct 2025

·

Stayed 2 nights

Hello, I enjoyed my stay in Asari Hotel very much. The hotel provided excellent service and a good variety of activities to people enjoy the stay. I'd like to express my appreciation to one of the lady staff at the front desk who helped me to make reservation in the morning of 8-Sep. I cannot speak Japanese fluently and she helped me with good support and in excellent manner. Thank you again! (I forgot to ask for her name tho.) Speaking of the facility. Diff from other resort, they have sports center including a swimming pool, tennis court, squash / table tennis court and a gym. Although i found it is a bit old and lack of maintenance somehow, it gives us a chance to get sweats. A little bit of surprise, I like the onsen the most. There are outdoor pools as well and it is beautifully built and blended into the nature. You would find peace at night and be feeling energetic during your time in the onsen :) In general, it was an unforgettable stay and I wish to come back again someday. Although we found there was some unpleasant smell in the room and in the bathroom. Hope it will be improved in the future.

8

namiko

21 Jul 2024

·

Stayed 1 night

フロントの方が、わざわざ写真を撮ってくれて、親切でした、他の対応も、柔らかくとても感じが良かったです。朝食も美味しかったです。

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10

Gary

2 Mar 2023

·

Stayed 3 nights

The service is Amazing. The front desk manager is incredible. He even went so far as to call authorities when I didn’t come back from a backcountry expedition. They were ready to start the search if I hadn’t returned late that night. I am truly Grateful for his attention to detail because of the dangerous backcountry terrain.

10

Raffi

28 Jun 2025

·

Stayed 5 nights

Fantastic place to enjoy nature and the surrounding areas of Sapporo and Otaru. Staff was super helpful. Room was clean. Breakfast was awesome. Piano play at night during the week was actually one of the highlights just sitting and listening to live play for an hour. Having a car helps getting around as there really is not much within walking distance. Many of the frost staff spoke English, but it’s definitely a hotel more for Japanese tourists. Onsen was also pretty good with the outdoor and indoor parts. The location is prime for venturing out in a bunch of directions to explore.

10

Joyce

14 Apr 2025

·

Stayed 2 nights

服務員都非常有禮貌，英語能力比較高，亦非常願意幫忙。服務超水準，晚餐亦很美味！

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8

Kwan Sop

16 Jun 2025

·

Stayed 1 night

호텔은 오타루 시내에서는 좀 떨어져 있지만 나는 자전거 여행이라 크게 문제될 게 없었음.. 오히려 식사하고 좀 떨어진 거리를 자전거타고 투숙히러오는 게 좋았음..(오타루운하에서 약11km) 전원 변환 어댑터를 호텔카운터에서 빌려주었기에망정이지 안그랬으면 주위에 편의점도 없고 낭패 보았을 것임.. 노천탕 포함 대욕장이 있어서 좋았음..

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8

RAEWYN T M

5 Feb 2026

·

Stayed 1 night

Friendly staff, good amenities with a large lobby and fantastic onsen. A little dated but spacious clean rooms.

10

TADA

9 Sept 2025

·

Stayed 1 night

スタッフの方々がとても親切でした

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10

Mariko

10 May 2025

·

Stayed 1 night

食事の際には高齢の母にも気を遣っていただき味も満足するものでした。毎回リピートしています

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Location

Location suits skiers, with the hotel very close to the ski area and a bus stop, but it is far from central Otaru with little within walking distance, so having a car helps.

Related guest reviews

8

Simon

24 Jan 2026

·

Stayed 2 nights

Large hotel. Easy parking. Great location close to ski field. Nice Onsen. Room quite spacious for Japan.

8

Yuet-Lin

18 Nov 2023

·

Stayed 1 night

Quiet neighborhood with nice just views.

10

Raffi

28 Jun 2025

·

Stayed 5 nights

Fantastic place to enjoy nature and the surrounding areas of Sapporo and Otaru. Staff was super helpful. Room was clean. Breakfast was awesome. Piano play at night during the week was actually one of the highlights just sitting and listening to live play for an hour. Having a car helps getting around as there really is not much within walking distance. Many of the frost staff spoke English, but it’s definitely a hotel more for Japanese tourists. Onsen was also pretty good with the outdoor and indoor parts. The location is prime for venturing out in a bunch of directions to explore.

10

yuji

1 Mar 2024

·

Stayed 3 nights

温泉♨️スキーのアクセスが良く、小樽市内へも便利

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10

Samantha

9 Jan 2024

·

Stayed 2 nights

Enjoyed my stay greatly . Would definitely come back. Extremely close to ski resort . Walking distance to ski lift

2

Dennison

17 Jun 2024

·

Stayed 1 night

The room was smelly with body odors. There are no towels in the room. The air condition is not working. No dinner available. Breakfast, for the price, should have been free. 30 minutes or more from town.

8

Kwan Sop

16 Jun 2025

·

Stayed 1 night

호텔은 오타루 시내에서는 좀 떨어져 있지만 나는 자전거 여행이라 크게 문제될 게 없었음.. 오히려 식사하고 좀 떨어진 거리를 자전거타고 투숙히러오는 게 좋았음..(오타루운하에서 약11km) 전원 변환 어댑터를 호텔카운터에서 빌려주었기에망정이지 안그랬으면 주위에 편의점도 없고 낭패 보았을 것임.. 노천탕 포함 대욕장이 있어서 좋았음..

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10

Christine

28 Mar 2024

·

Stayed 3 nights

Very nice, clean, near bus station, near ski resort (0.3 mile). Excellent onset. But the mattress is too firm, hurt my back.

10

Frankie

3 Mar 2025

·

Stayed 1 night

溫泉浴場環境很好，性價比高房間比較舊，床亦比較細酒店位置比較遠離市區，是自駕會比較方便

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8

À PROPOS DU JAPON

12 Feb 2025

·

Stayed 2 nights

Bel établissement, Literie un peu trop souple (usé)...personnel dévoué, emplacement idéal pour le ski.

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Dining

Breakfast and dinners are generally well reviewed, with several mentions of excellent half board and tasty buffets. Some guests encountered limited seating or needed advance reservations, and nearby dining options are scarce.

Related guest reviews

6

TOMOHARU

10 Aug 2024

·

Stayed 1 night

建物自体古いので、その認識が必要。大浴場はまずまず。朝食は非常に良い。

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8

namiko

21 Jul 2024

·

Stayed 1 night

フロントの方が、わざわざ写真を撮ってくれて、親切でした、他の対応も、柔らかくとても感じが良かったです。朝食も美味しかったです。

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10

Raffi

28 Jun 2025

·

Stayed 5 nights

Fantastic place to enjoy nature and the surrounding areas of Sapporo and Otaru. Staff was super helpful. Room was clean. Breakfast was awesome. Piano play at night during the week was actually one of the highlights just sitting and listening to live play for an hour. Having a car helps getting around as there really is not much within walking distance. Many of the frost staff spoke English, but it’s definitely a hotel more for Japanese tourists. Onsen was also pretty good with the outdoor and indoor parts. The location is prime for venturing out in a bunch of directions to explore.

10

Edson

21 Jun 2025

·

Stayed 1 night

Stayed in the western style room with open air hot tub. The room was quite spacious, especially compared to other hotels in Japan. The room came with a massage chair which we enjoyed. The hot tub was on the small side but was able to accommodate two adults, and the temperature was perfect! The dinner and breakfast at the hotel were both excellent. We only stayed one night but would have loved to stay longer

6

Izumi

30 Aug 2023

·

Stayed 1 night

到着時間が7時半過ぎてたので、食事するところがなかった

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8

??

27 Aug 2024

·

Stayed 3 nights

レストランの席が少ないため、夕食は前日から予約が必要な点が不便。

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10

shane

14 Feb 2023

·

Stayed 5 nights

excellent half board. Rooms a bit old fashioned. Staff very good. Onsen great

10

Fumiko

26 Mar 2025

·

Stayed 1 night

子供の頃から家族で滞在していたホテルで、今回は娘達と参りました。お食事について快く相談にのって下さり、素敵なメニューにアレンジして頂き、親子でワクワクして参りました所、期待以上に高いクオリティで最高に美味しく美しいお料理をご用意頂きました。スタッフの対応も大変丁寧で感じが良く、今後これ以上の経験は出来ないものと思っております。素晴らしい時間を過ごす事が出来、心から感謝いたします。ホテルの皆様ありがとうございました。

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10

MAKIKO

12 Oct 2023

·

Stayed 1 night

日帰り温泉は何度か利用させてもらいましたが、宿泊は初めてでした。朝ごはんも美味しく(いか刺し!)種類も豊富で満足できました。お土産購入の売店も大変充実していて、行くたびに利用させてもらっています。有難うございました！

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10

MAN TAT

7 Apr 2023

·

Stayed 3 nights

Dinner was great. Room so big. Breakfast and onsen were just acceptable.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $77	7 $126
8 $77	9 $76	10 $74	11 $76	12 $76	13 $77	14 $95
15 $76	16 $77	17 $76	18 $77	19 $77	20 $77	21 $142
22 $81	23 $77	24 $77	25 $77	26 $77	27 $77	28 $95
29 $77	30 $77

Su	Mo	Tu	We	Th	Fr	Sa
		1 $77	2 $77	3 $78	4 $79	5 $95
6 $77	7 $77	8	9 $103	10 $77	11 $77	12 $122
13 $114	14 $114	15 $114	16 $114	17 $114	18 $148	19 $135
20 $135	21 $137	22 $136	23 $135	24 $156	25 $158	26 $180
27 $178	28 $178	29 $177	30 $177	31 $323

Otaru Asari Classe Hotel

Prices for Otaru Asari Classe Hotel

Monthly average prices

About this property

Location

Room options

Run of House

Premium Western Room Twin Beds with Private Onsen

Suite, 2 Twin Beds

Twin Room with Sofa Bed

Western Style Room with Open Air Bath

Premium Japanese-Western Room with Private Sauna & Onsen

Deluxe Triple Room (With Sofa Bed)

Deluxe Triple Room

Twin Room

Japanese Style Room (20 Tatami Mats)

Deluxe Twin Room

Japanese Western Style Room with Open Air Bath

Twin Room (High Floor)

Guest reviews of Otaru Asari Classe Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Otaru Asari Classe Hotel

Prices for upcoming dates