Urban Travellers Hotel

Local 7-11 was located nearby. However there were so many cars right across the entrance; therefore it is not on high level unlike neighborhood hotel called, Heritage.

Parking space not enough

Change the mattresses, bed sheets kept sliding off, staff was mega friendly

They need to work on the cleanliness of the place. Our room wasn't cleaned up even though they knew that we went out because we left the room's keycard and we also put the sign on the doorknob. When we went back to the hotel it was already dark and we were tired from our trip, I was surprised and frustrated to find they didn't make up our room. When I called the front desk I was told, I should have informed them to clean the room when we left. Most of the hotels I've stayed doesn't need to be told when to clean our room as long as they knew we left and put the sign outside to make up our room. Also, I was not a fan of their breakfast food. They need to improve the cleanliness of the hotel, the staff should observe proper customer service, and the hotel should think of the improvements for the customers' convenience and satisfaction.

Staffs are very helpful. Clean room and a better security around. Price is right with good breakfast, included. Very close to MRT and LRT. Lots of food stores nearby.