Hyatt House Philadelphia-King of Prussia

Rooms were very clean. The breakfast was nice. The staff was great and helpful!

Nice hotel. Close to the mall.

Original room we had booked became unavailable due to an issue at the hotel. We were upgraded for free to a suite. The suite was clean. Great breakfast options such as waffles, eggs, Canadian bacon, toast with jelly, whole oranges, yogurt, cereal, coffee, juices, milk, etc. I only had two issues with the suite. First, you had to put one of the key card in the slot by the door to operate the lights in the suite. That can be a possible safety issue if someone tries to follow you for force their way into the room, they can easily snatch your key card. Luckily that did not happen to me and my cousin. Second, the shower head was on the same side as the sliding door to open into the shower. This cause some water to get onto the floor while opening the shower door. Had to use the extra towels to soak up the water. I also was hoping that the pool was open during the weekend mornings as posted on the signs by the pool area. Pool was unexpectedly closed in the mornings for deep cleaning due to heavy use by guests the previous nights.

Breakfast was ok. Not a huge selection but was hot and tasted good. Staff were exceptional. Very friendly and helpful. Unfortunately pool was closed for maintenance, only able to use the day we checked in. Room was clean and well stocked.

Clean, neat, great breakfast