Name: Monte Carlo Inn & Suites Downtown Markham
Address: 7255 Warden Avenue, Markham, Canada, Markham, Ontario, CA
Price range: US$85–US$222 per night
Rating: 8.03

What guests think

At Monte Carlo Inn & Suites Downtown Markham, guests frequently praise clean, comfortable rooms and friendly, accommodating staff, while also noting dated decor, occasional maintenance issues, and a continental breakfast with limited variety unless you pay extra for hot items.

The location is convenient for drivers and near shops and restaurants, with easy parking and some EV charging. Service is often friendly and efficient, but several reviews cite rude or inflexible front-desk interactions and hassles around deposit policies. Facilities get mixed feedback: the indoor pool is small and frequently reported cold or occasionally closed, the gym is basic, while the on-site restaurant and bar are appreciated despite periodic slow service. Expect a comfortable, value-focused stay with straightforward rooms and some trade-offs around amenities and breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site restaurant/bar and free parking (with EV charging) are positives. The indoor pool is small and often described as cold or occasionally closed, and the gym is basic or aging.

Related guest reviews

10

Waqar

18 Nov 2025

·

Stayed 2 nights

Clean room, friensly staff, easy parking

8

Heather

7 Nov 2025

·

Stayed 3 nights

This is a beautiful property. It's very grand looking. Front desk and housekeeping staff were very friendly and helpful. Property was clean. We didn't get an opportunity to try the swimming pool or jacuzzi. We did have the complimentary breakfast. I was disappointed in the food choices. They didn't have any hot protein items included. There was a flyer for an additional $8 for eggs/sausages. Unfortunately, there was also no decaffeinated coffee. We also had dinner in the Restaurant on Saturday evening. It was quite busy with patrons in for the Blue Jays game. There was only 1 waitress and NO bartender. We were a table of 7. Service was most definitely lacking. At the end of our meal, I asked to sign our bill to our room. The waitress said she would have to call and see if it "was allowed "?! I was shocked. Really? Then when I added a tip ( because I felt bad that she was on her own trying to serve AND make drinks) she said AGAIN that she'd have to call for authorization?! I've never had this happen at a hotel we're staying at. The front desk had a copy of our credit card. It was very uncomfortable in front of the other guests at our table. The food was good but the whole experience not great.

10

Kaila

22 Jun 2025

·

Stayed 1 night

Great location. Excellent restaurant and entertainment downstairs. Lots of parking. Staff are friendly and responsive

6

Richard

19 Oct 2025

·

Stayed 2 nights

We had the deluxe Suite with the queen bed and sofa bed. The shower had very low power compared to the sink which would spray on you. The blinds would not close up entirely which would let the sun in, unless you have clips to keep them shut, and in both living room space and bedroom which is separated by a door. The swimming pool was not heated and we skipped and didn't enjoy a dip. The gym in the basement had issues as well. One out of three machines was not working. One TV out of two was working. We spent two nights and this is not our first time, since the price is okay and we like the place in general.

6

Vasilios

11 Aug 2025

·

Stayed 10 nights

The pool is way too small to accommodate the guests. The fitness area is way overrated and equipment is old and cheap. The breakfast is too low grade for the daily fee of the room. Paper and plastic cups for juice and coffee. You have to cart your own bags on a a trolly , no bell hop. For $160CAD per night, it’s not worth it.

10

JoAnn

7 Nov 2025

·

Stayed 1 night

Excellent Happy Hour. Food was excellent and dining staff were super friendly

10

Michelle

25 Sept 2025

·

Stayed 3 nights

Easy check in and out. Charging available at an excellent price. Very nice hotel!

8

Alix

6 Oct 2025

·

Stayed 4 nights

The hotel is nice enough. The restaurant is decent. Really liked the live music on Friday. The front desk staff were ok but I wouldn’t say super friendly. The room was comfortable but I don’t think the bedding is hypoallergenic cos I would sneeze a lot once I was in bed. Also, it doesn’t seem like they clean the fitness centre too often. Only truly dedicated people will use the fitness centre as it’s located in the basement and a bit uninspiring. Also, the pool water was freezing.

2

Ginny

5 Feb 2026

·

Stayed 1 night

DO NOT Recommend!! Booked a room here through hotels.com was supposed to be the luxury Jacuzzi room as per my photos but was extremely disappointed to walk into this other jetted tub hotel is seriously in need of renovations. Couldn't access the front door. Had to enter some sketchy hallway back door to get in hallway smelled like smoke, not wheelchair accessible. Pool is super small and chilly. We went into it and had about 12 kids jump in after they were running around splashing yelling. No respect for other people so we left. Breakfast was okay but I would recommend maybe a couple of hot items or something with protein. I will never stay at this hotel again. I don't recommend it. There's way better places a little bit further north that I would highly recommend. Also, just another addition, the TV was in need of a new one as the sound kept crackling through the speakers, I would recommend possibly an upgrade with the TVs if you're going to charge over $200 a night. We had to bring our own device to use. because we couldn't really watch anything on that TV.

8

Noa

27 Oct 2025

·

Stayed 1 night

Good place to stay when you have to cross GTA on a long drive. The stuff are very welcoming, free parking, restaurant open late - no nead to go out or order.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms clean, but reports of hairs, stains, musty odors, and worn carpets recur, and several reviews mention pest/bed bug concerns. Housekeeping consistency varies.

Related guest reviews

2

Shariff

7 Dec 2025

·

Stayed 1 night

Room wasn’t clean

2

Jiawu

18 Jul 2025

·

Stayed 1 night

Stayed at this hotel a few times before. This time was the worst experiences ever. First room very smelly and changed to another room. I feel itching after midnight. I woke up and checked, then found a bedbug. I took a photo, put the bug in a water bottle and gave it to the front desk. The next day, I talked to the manager and he told me the hotel asked the pest control to check and confirmed it was a bedbug. He told me it was an isolated case. I had to throw away all my clothes I wore during night as well as those hung in the walldrobe. I had to buy new bags to handle all my personal belongings to avoid bringing any bedbugs home. The hotel manager told me that I could not get any compensation because I booked through expedia.ca.

4

Sharmilla

7 Nov 2025

·

Stayed 1 night

The table was dirty when I got in. Overall cleanliness is very poor. Had a dingy smell.

6

Shelly

15 Jul 2025

·

Stayed 1 night

I was so grossed out from all the long hair. Found long black hairs in the sheets in the Jacuzzi and bath towels it was just gross. Told the front desk when I checked out and they just kind of shrugged the shoulders and said sorry.

6

Eunice

17 Nov 2025

·

Stayed 1 night

Le drap était taché de jaune. C’était vraiment répugnant. Je m’en suis rendue compte uniquement le lendemain matin au moment du départ. Il y avait des vieux cils qui traînaient dans la salle de bain sur le rebord. Le lit est confortable et le personnel accueillant

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8

Michael

29 Nov 2025

·

Stayed 2 nights

Friendly staff, older room, but clean and quiet.

8

Heather

9 Feb 2026

·

Stayed 1 night

Check in was easy, quick and courteous. Room was perfect for a quick 1-night stay. We did have some issues with bed cleanliness (large clump of large hairs on pillow; crumbs in bed sheet). The other bed was fine and bathroom was clean.

2

Wing Hung

3 Oct 2025

·

Stayed 2 nights

The room is ok, but made me mad with bed bugs in my bed😞

10

Alain

5 Feb 2026

·

Stayed 2 nights

Room was clean. Staff friendly.

6

BENOIT

8 Oct 2025

·

Stayed 1 night

Room was not good at all with carpet that smell quite old.. with air conditioning it was less terrible... i guess that was extracting moisture..Very old like 1980 decor. not good. outdated

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and some suites include jetted tubs and fireplaces. However, decor and fixtures feel dated, with issues like noisy or old AC, broken tiles, odors, and occasional noise; some jetted tubs malfunction.

Related guest reviews

10

Derek

19 Oct 2025

·

Stayed 2 nights

We stayed in the Luxury King Suite with the jetted tub and it was amazing! My wife loved the tub and was so excited to take bubble baths in peace. The room was very clean and well setup with just a couple minor issues that we reported to the front desk (the bar fridge froze our water bottles solid :) Once we went around the room to read what each switch does and how to operate the tub jets and control the fans we were living like a King and Queen! If anyone is looking to celebrate a special occasion (it was our 20th wedding anniversary) we highly recommend this room.

8

Richard

17 Sept 2025

·

Stayed 1 night

There was a lot of noise coming from some kind of machine adjacent to my room. Did not sleep well. Going to be a long day!

4

Kirk

7 Feb 2026

·

Stayed 1 night

Room was dated and tired. Bathroom amenities minimal.

4

Anas

8 Nov 2025

·

Stayed 1 night

Without our consent they had upgraded us to a suite, doubling or cost. It would have been worth if the rooms and the bathroom were properly lit. and the bedroom was tiny and culstrophobic. AC vents were not cleaned for a long period. I definitely regret staying there. Especially after the unauthorized upgrade ripoff. I don’t recommend this location.

8

ALVIN

11 Nov 2025

·

Stayed 4 nights

Clean room. Broken floor tiles in the bathroom. Tripping hazard.

6

Ali

1 Jan 2026

·

Stayed 1 night

Booked a room with a jacuzzi. Reason: was in a car accident with whiplash. Neck,shoulders, back pain. Thinking the jacuzzi will provide a relaxing massage to relieve pain and stress. However the jets did not work on one side and at the top. Not enough pressurized water and hot water. Totally useless and not worth the $60 extra. The staff was pleasant and helpful in extending our stay due to bad weather and couldn’t leave. Room was clean and breakfast was good. Will stay nain in different room.

8

Bryan

30 Sept 2025

·

Stayed 1 night

Some parts of the building are showing their age, and the room AC unit was making some irritating noises but otherwise a great place to stay.

8

Bruce

5 Oct 2025

·

Stayed 2 nights

We had a Queen Studio with Separate Seating Area on the third floor. The layout seemed a bit awkward and there was a pipe, I think for AC, just behind the wall that made quite a bit of noise all night. We asked for a change the next day to the same kind of room on the 5th floor, and it was quite good. It even had a fireplace. We turned it on for just a moment in early September. Would be quite a nice touch in the winter.

6

BENOIT

8 Oct 2025

·

Stayed 1 night

Room was not good at all with carpet that smell quite old.. with air conditioning it was less terrible... i guess that was extracting moisture..Very old like 1980 decor. not good. outdated

2

Samira

20 Sept 2025

·

Stayed 1 night

First of all, I booked a room that was supposed to include breakfast, but we later found out we had to pay an additional $8 per person for a “hot breakfast,” despite spending $300 on a 3-star, old hotel. Second, I booked a room with a hot tub, but when we turned it on, the water was full of black particles. To make matters worse, the next morning there were silver fish bug in the hot tub. This completely ruined our night and made the experience very unpleasant.

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Service

Staff are often friendly, accommodating, and efficient, with quick check-in and helpful problem-solving. Still, multiple reviews mention rude or inflexible front-desk interactions and hassles around deposit policies, and breakfast staff can feel unwelcoming.

Related guest reviews

10

Sandra Herminia

7 Oct 2025

·

Stayed 1 night

Staff were very friendly. Check-in was very easy and efficient and the room was ready when I arrived (early check in).

10

Duc

20 Nov 2025

·

Stayed 1 night

They happily changed my room per my request. Much appreciated.

2

Sabri

6 Oct 2025

·

Stayed 1 night

Despite having prepaid for our stay, we were met with inflexibility and disrespect by your front desk staff, Mohit and Glen. When I attempted to resolve a deposit issue by offering alternatives, I was dismissed outright. Matters worsened when, after my wife brought her credit card, I was spoken to in a rude and accusatory tone, as though I had stolen the card. This was deeply humiliating and completely inappropriate. This behavior not only ruined our wedding anniversary celebration but also left us feeling demeaned and unwelcome. Such conduct is unprofessional, damaging to your hotel’s reputation, and shows a clear need for immediate customer service retraining.

10

Edmund Patrick

22 Aug 2025

·

Stayed 5 nights

The property is cleaned and well-maintained, frontdesk are helpful but just a little comment on the staff at the breakfast area to be more pleasant and accomodating. Most of them doesn't smile, nor greet the guests, but overall the complimentary breakfast is good and tasty. Nevertheless, we had a great stay and surely book again next time.

10

Ann

20 Dec 2025

·

Stayed 3 nights

Everyone I encounter was friendly and very helpful

6

Candice

29 Nov 2025

·

Stayed 1 night

Upon arrival and check in I was asked for a credit card for deposit. I explained that I need to use my visa debit due to my credit card having been hacked and the new one not arrived as of yet. The desk staff was rude and said since i booked a suite with a jetted tub they dont normally take a debit deposit. After me saying i dont have any other option he told me hed make a one time exemption. Just rubbed me the wrong way, and then the suite had some not clean areas, hairs from others, including in the jacuzzi, why when he said the jacuzzi suites need more of a deposit. Overall wasnt super impressed of the cleanliness of the room and front desk staff were not very pleasant at all both at check in and check out.

2

Victor

2 Jan 2026

·

Stayed 3 nights

Front desk staff is not knowledgeable with hotel.com ploicy

10

Patrick

14 Sept 2025

·

Stayed 1 night

The staff were amazing and accommodating. I checked in a little later in the day and my room wasn’t ready so they gave me a 1pm check out instead of an 11am check out. This was perfect for me because I was attending a concert and didn’t get back to late. Being from the USA, whenever I come back to visit Canada, I will definitely be staying at this hotel again.

4

MINA

6 Oct 2025

·

Stayed 3 nights

The room was clean but I didn’t like the dining area staff in afternoon. They weren’t polite and if I asked for hot water they said you have to purchase food. Also, I didn’t feel safe because when you enter the hotel the lobby is located in end of building. Anybody can walk to the hotel and go the gym or bathroom or different floor without security. When you enter the building smell no good.

10

Kira

29 Nov 2025

·

Stayed 7 nights

We stayed at the Monte Carlo Inn & Suites for a week, our stay was fantastic. The staff were very accommodating and always friendly. Our room was gorgeous and the housekeeping staff were great. 10/10 would come again and recommend staying here if you don’t wanna be right down town but not too far from all the sights!

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AI-generated summary based on recent guest reviews

Location

Convenient Markham base near highways, shops, and restaurants; generally quiet and easy to access. A car is helpful as public transport options nearby are limited.

Related guest reviews

10

Muthu

3 Oct 2025

·

Stayed 1 night

Good location. Easy access to business and good parking space

8

Czarina

3 Oct 2025

·

Stayed 1 night

Good location, easy to get to where i wanted to go.

8

Elizabeth

27 Nov 2025

·

Stayed 4 nights

Excellent location with lots of good shops and restaurants for a visit with family.

8

Cathy

22 Aug 2025

·

Stayed 1 night

Good location. Reasonable prices

10

chi

14 Aug 2025

·

Stayed 1 night

The location is near to the highways for easy transportation & shopping. However, the environment is also quiet. The thing you can argue is the fridge as the temperature is not cold enough to keep anything "cold". However, all fridges in hotels all have the same issue!

10

Jose Maria

5 Sept 2025

·

Stayed 4 nights

great location

8

Harvey

18 Nov 2025

·

Stayed 1 night

Clean room, quiet location

8

Matt

17 Jul 2025

·

Stayed 2 nights

Great location within driving distance of all of markham’s popular food spots.

10

Gentiana

19 Aug 2025

·

Stayed 4 nights

The hotel was in excellent condition. The rooms were cleaned every day. Staff were excellent. I loved the architecture and the fountains of the hotel. I didn’t like the breakfast menu to be honest. I also didn’t like the location so much. Limited transportation but you could still get around easly.

8

Noa

27 Oct 2025

·

Stayed 1 night

Good place to stay when you have to cross GTA on a long drive. The stuff are very welcoming, free parking, restaurant open late - no nead to go out or order.

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AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is basic continental with limited variety; hot items typically cost extra and the area can feel crowded or slow. On-site dinner is generally good, though service can be understaffed at times.

Related guest reviews

6

Edward

4 Jan 2026

·

Stayed 1 night

Terrible breakfast

8

Kathy

27 Sept 2025

·

Stayed 3 nights

The room was nice. I took the convenient city bus to get around, but if I had been driving, the location works with a car. Pool hours are adequate. There is a shower on the deck. I thought “free breakfast” usually meant full breakfast featuring various hot and cold items. It’s really a free continental breakfast, with an extra charge if you would like eggs, meat, and pancakes. I knocked off one star because of the deception.

8

Heather

7 Nov 2025

·

Stayed 3 nights

This is a beautiful property. It's very grand looking. Front desk and housekeeping staff were very friendly and helpful. Property was clean. We didn't get an opportunity to try the swimming pool or jacuzzi. We did have the complimentary breakfast. I was disappointed in the food choices. They didn't have any hot protein items included. There was a flyer for an additional $8 for eggs/sausages. Unfortunately, there was also no decaffeinated coffee. We also had dinner in the Restaurant on Saturday evening. It was quite busy with patrons in for the Blue Jays game. There was only 1 waitress and NO bartender. We were a table of 7. Service was most definitely lacking. At the end of our meal, I asked to sign our bill to our room. The waitress said she would have to call and see if it "was allowed "?! I was shocked. Really? Then when I added a tip ( because I felt bad that she was on her own trying to serve AND make drinks) she said AGAIN that she'd have to call for authorization?! I've never had this happen at a hotel we're staying at. The front desk had a copy of our credit card. It was very uncomfortable in front of the other guests at our table. The food was good but the whole experience not great.

8

Dan

26 Dec 2025

·

Stayed 4 nights

Room was clean, but dated. Continental breakfast items were minimal, without eggs/sausage, etc., but decent. The coffee wasn’t bad! I paid less so an overall quite happy and would stay again.

8

Wayne

22 Dec 2025

·

Stayed 1 night

The breakfast was limited although what was offered was fresh and looked tasty. Dated furniture and carpet but minor critiques

8

jill

8 Dec 2025

·

Stayed 1 night

room and staff were great, the continental breakfast was disapointing... there were no option other then fruit for people who are gluten and/or dairy free and it was very cramped trying to serve yourself with people sitting the at "bar" area.

6

Virginia

8 Dec 2025

·

Stayed 3 nights

Room is a little outdated. Breakfast is okay but not the greatest. Meat and egg should be included like some other hotels for the price you pay per night .

10

Janet

25 Oct 2025

·

Stayed 5 nights

Clean room. Staff very friendly. Restaurant good. Breakfast could use more protein on it.

10

Soraya

24 Nov 2025

·

Stayed 6 nights

I had breakfast once out of 5 days, opens at 7am, too late for most business people. Breakfast was Continental, could have more options but was ok for the price. Dinner menu and service was good. Rooms were clean, staff are very friendly and accommodating. Had entertainment some of the evenings which was enjoyable. I would recommend and stay here again.

6

Koun

5 Oct 2025

·

Stayed 2 nights

The continental breakfast is not the best-the croissant is not the real croissant. Coffee and bagel are ok. In my opinion they need to improve the breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$80
February	US$81
March	US$101
April	US$103
May	US$110
June	US$126
July	US$108
August	US$132
September	US$115
October	US$104
November	US$90
December	US$86

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $222	17 $221	18 $199	19 $201
20 $95	21 $141	22 $120	23 $87	24 $122	25 $218	26 $213
27 $97	28 $104	29 $105	30 $107

Su	Mo	Tu	We	Th	Fr	Sa
				1 $99	2 $144	3 $142
4 $105	5 $96	6 $100	7 $93	8 $127	9 $165	10 $187
11 $94	12 $92	13 $98	14 $108	15 $104	16 $140	17 $131
18 $99	19 $92	20 $92	21 $96	22 $98	23 $124	24 $132
25 $85	26 $93	27 $92	28 $92	29 $92	30 $105	31 $111

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Deluxe King Suite with Jetted Tub-Separate Living Room

Standard Room with 2 Queen Beds

Queen Studio with Separate Seating Area

Queen Suite with Sofa Bed

Standard Room with 1 King Bed

King Suite with Jetted Tub

Luxury King Suite with Jetted Tub

Queen Suite with Jetted Tub

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Monte Carlo Inn & Suites Downtown Markham

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Prices for upcoming dates