Name: Glen Rose Inn and Suites
Address: 300 Sw Big Bend Trl, Glen Rose, Texas, United States of America, Glen Rose, Texas, US
Price range: US$164–US$165 per night
Rating: 7.25

What guests think

Reviews of Glen Rose Inn and Suites describe a budget, no frills stay with very mixed quality: many guests praise friendly, helpful staff, while others report disorganization and uneven experiences from check-in to checkout.

Multiple reviews cite stained linens, pests, and lapses in housekeeping, including rooms not serviced during multi-night stays. Amenity and maintenance problems are recurring, such as broken or missing TV/cable, unreliable hot water, malfunctioning AC or appliances, and occasional inability to process credit cards. The pool receives split feedback—some found it renovated and clean, others dirty or closed—and the location is convenient to dining and shopping. Expect a basic stay with standards that vary notably by room.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool feedback is mixed, ranging from renovated and clean to dirty or closed. Recurring issues include TV/cable not working, unreliable hot water, and malfunctioning AC or appliances; at one point credit cards could not be processed.

Related guest reviews

6

Megan

13 Oct 2023

·

Stayed 2 nights

This place has so much potential. Unfortunately, it had some small issues that could have been addressed before we arrived. The hot water faucet was missing in the shower. A quick fix from maintenance was accomplished our first night with a complete fix for the next day. However, the next day came and went without the fix. We did not even get our room cleaned until we checked out.

8

Cindy

21 Jun 2023

·

Stayed 1 night

We stayed here a couple years ago and the property seemed quite run down, but june 2023 we stayed here again and it is under new management and has been recently updated and renovated. Rooms were clean. Staff was very nice and helpful. Parking was convenient and the big cup eatery is right next door, which is so good! Smart Tvs and internet worked great. Only thing that was upsetting was the pool was closed because it needed cleaning. But plenty of other places to to swimming in the area. overall good experience.

6

Brandi

19 Feb 2024

·

Stayed 1 night

The bathroom wasn't all that clean and also there was no cable and I wasn't told about this till after I had already paid for everything so had 2 kids that were very unhappy and bored when we got back to the hotel

2

larry

23 Jul 2023

·

Stayed 3 nights

No hot water , refer and microwave not working in first room they gave us , then 2nd room , no hot water. But they did refund me my money back to my credit card .

8

Michael

9 Jul 2023

·

Stayed 1 night

Renovated pool area is nice..

8

Amanda

24 Sept 2023

·

Stayed 2 nights

Pool was great ! Need some shade as I have Lupus and sun makes me sick . Girls had a blast in the clean pool !

8

SANTOS

26 Jun 2023

·

Stayed 1 night

In our room the ac didn’t work we change the room .

4

Brent

22 Oct 2023

·

Stayed 2 nights

When we're got there after 3pm (check in) they told us to wait thirty minutes so they could clean the room. We came back over an hour later and had to ask them to clean the room so we could use it. We sat in our car for another 45 minutes while they cleaned the room. The pool was disgusting and stinks. It was green and probably had frogs and tadpoles living in it.

6

Janet

11 Jan 2024

·

Stayed 1 night

We had to pay cash, because they couldn’t take a credit card. He DID give us $20 off. Apparently he just bought property and prior owners disconnected cable/internet so he couldn’t run cards. Rooms are OLD and very sad. Beds were comfortable. Room was clean. Just very sad shape

4

Lonnie

5 Jul 2023

·

Stayed 1 night

Not a good valve. No cable service during our stay. Bed old, no support. Declining furniture. Facility needs a deep cleaning. Pool was the only highlight of the stay.

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Cleanliness

Feedback is inconsistent: several reviews mention stained linens, pests/bedbugs, and leftover dirty towels, with rooms sometimes not cleaned during stays, while a few guests found their rooms clean.

Related guest reviews

4

Deborah

20 Oct 2023

·

Stayed 1 night

The boxsprings were showing and they were very worn out. They were stains on the carpet. The lid on the toilet seat was peeling as was the sink where pieces of paint were coming off. There were holes on the wall that were never plugged. No trashcan available. No remote and I found a bug which we are praying was not a bedbug.

6

Brandi

19 Feb 2024

·

Stayed 1 night

The bathroom wasn't all that clean and also there was no cable and I wasn't told about this till after I had already paid for everything so had 2 kids that were very unhappy and bored when we got back to the hotel

2

Cortland

11 Apr 2024

·

Stayed 1 night

Booked this months in advance for the '24 eclipse. Sheets and pillowcases were stained and obviously quite old. No working TV and no cups for rinsing mouth or taking medication. Dust was everywhere. Shabby all around. Very dingy room. Only nice thing was that bedspreads were new.

2

sandra

3 Mar 2024

·

Stayed 1 night

There wasno coffee or cups in the room. Then later after being out for an event, drty towels were in floor from previous person. Had to.ask for clean towels and there was no tv remote. Person at front desk was filling in for owner, tried to help but he was kinda lost. Helpful but lost as to what to do.

4

Janie

13 Mar 2023

·

Stayed 2 nights

Most of the rooms filled with renters. No room cleaning between our 2 nights. Staff never in office. Minimum towels, blankets. One chair.

10

Janet

19 Mar 2023

·

Stayed 1 night

This place was really nice. We were greated by a very nice friendly lady that made us feel right at home right off the bat. Room was clean and super cute, we liked the decor in the room . Heater was quite and warm. Highly recommend this place and hope to stay here again.

2

Rey

16 May 2023

·

Stayed 3 nights

A side from being cheap hotel I did not like the idea of not getting the room clean while my stay nor even clean towels

6

Jennifer

25 Jul 2023

·

Stayed 1 night

It was very convenient to dining and shopping, but even for the price it needs some help. Our room was very haggard looking, with a pest problem. We did alert front desk at check out, hopefully it is fixed to match pictures online soon.

4

Jason

11 Apr 2023

·

Stayed 3 nights

We didn't like being right by the busiest street in the city and also the fact that they had bedbugs. We left a day early

2

Laurie

14 Aug 2023

·

Stayed 1 night

The shower faucet did not work. There bugs all in the bathtub. The small closet was not finished out, could the sheetrock with no texture or paint. Overall, it just did not feel clean.

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Rooms

Many describe rooms as old and worn, with recurring issues like nonworking TVs/cable and dated fixtures; some noted comfortable beds, small but acceptable spaces, or updated decor in a few rooms.

Related guest reviews

10

Sara

25 Mar 2023

·

Stayed 1 night

The room was on the smaller side but I think it was priced just right and actually looked better than the picture.

8

Cindy

21 Jun 2023

·

Stayed 1 night

We stayed here a couple years ago and the property seemed quite run down, but june 2023 we stayed here again and it is under new management and has been recently updated and renovated. Rooms were clean. Staff was very nice and helpful. Parking was convenient and the big cup eatery is right next door, which is so good! Smart Tvs and internet worked great. Only thing that was upsetting was the pool was closed because it needed cleaning. But plenty of other places to to swimming in the area. overall good experience.

2

Michelle

8 Jul 2024

·

Stayed 1 night

I ended up checking out immediately after seeing the room. Room 108 smelled strongly of cigarette smoke - although an attempt to hide it with cleaning product had been made. The furniture was torn and very old looking. What made me most uncomfortable however was that while the property appeared almost completely empty, as soon as I pulled up to my room, two men came across the parking lot and went into the room immediately next to mine. Staff seemed pleasant enough and offered another room but I honestly had a very uncomfortable feeling about staying there and felt that leaving was the better option

4

christopher

25 Apr 2023

·

Stayed 4 nights

I booked a King bed but I get to property they don’t have king beds available so the gave me a two queen beds which really was a two full size bedroom. Really disappointed

6

Linda

27 Aug 2024

·

Stayed 3 nights

It was ok nothing fancy

10

Janet

19 Mar 2023

·

Stayed 1 night

This place was really nice. We were greated by a very nice friendly lady that made us feel right at home right off the bat. Room was clean and super cute, we liked the decor in the room . Heater was quite and warm. Highly recommend this place and hope to stay here again.

6

Janet

11 Jan 2024

·

Stayed 1 night

We had to pay cash, because they couldn’t take a credit card. He DID give us $20 off. Apparently he just bought property and prior owners disconnected cable/internet so he couldn’t run cards. Rooms are OLD and very sad. Beds were comfortable. Room was clean. Just very sad shape

8

Norman Blake

4 Sept 2023

·

Stayed 2 nights

Very old no frills hotel but it served it's purpose could not find my reservation but the manager on duty took care of me!

6

Jennifer

25 Jul 2023

·

Stayed 1 night

It was very convenient to dining and shopping, but even for the price it needs some help. Our room was very haggard looking, with a pest problem. We did alert front desk at check out, hopefully it is fixed to match pictures online soon.

6

Alfredo

14 Mar 2023

·

Stayed 2 nights

Used the location on a previous trip (2015) comfortable bed, clean, orderly. The location can use some upgrades in 2023. Issues with the television and the staff responded accordingly. Bed is still comfortable.

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Service

Service is mixed: several guests experienced friendly, helpful staff who resolved problems, but others reported confusion at check-in, lost reservations, absent or unprofessional front desk staff, and operational hiccups.

Related guest reviews

10

Brody

25 Nov 2024

·

Stayed 2 nights

Staff were nice and quick to help

4

wyndel

3 Jul 2023

·

Stayed 2 nights

The TV did not work and no coffee maker and the microwave front glass is missing. Front desk clerk was cold and inpersonable. No eye contact or smile. The sheets were dingy and the pillows are worn out.

6

Sven Ola

18 Aug 2024

·

Stayed 1 night

They didn't have my reservation from hotels.com. However, they did have a room, and gave me the same price.

4

Stacy

9 Oct 2023

·

Stayed 2 nights

The staff didn’t know what was going on.

10

Patti

28 Oct 2023

·

Stayed 1 night

The motel had no record of my reservation from Expedia. There are no empty rooms in the entire town at any hotel. Due to the staff they found a room for me ..just luck.

10

Gilbert

27 Mar 2023

·

Stayed 1 night

Management was friendly and helpful.

4

Janie

13 Mar 2023

·

Stayed 2 nights

Most of the rooms filled with renters. No room cleaning between our 2 nights. Staff never in office. Minimum towels, blankets. One chair.

8

Norman Blake

4 Sept 2023

·

Stayed 2 nights

Very old no frills hotel but it served it's purpose could not find my reservation but the manager on duty took care of me!

2

Stephenie

9 Oct 2023

·

Stayed 2 nights

I arrived and was told they sold my room because I did not prepay BUT I was not required to prepay just put up my credit card just in case I did not show. The person checking in in front of me could not even get a working key card room and the other person could not even get a card because they were out of room key cards. I guess the Lord was protecting me from staying at this place. I did get a room at a B&B that was AMAZING

10

Chris

4 Apr 2023

·

Stayed 2 nights

Easy access, check-in took less than 10 minutes. Staff was attentive.

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Location

Generally convenient for dining and shopping with easy access. One review noted being near a very busy street.

Related guest reviews

8

Cindy

21 Jun 2023

·

Stayed 1 night

We stayed here a couple years ago and the property seemed quite run down, but june 2023 we stayed here again and it is under new management and has been recently updated and renovated. Rooms were clean. Staff was very nice and helpful. Parking was convenient and the big cup eatery is right next door, which is so good! Smart Tvs and internet worked great. Only thing that was upsetting was the pool was closed because it needed cleaning. But plenty of other places to to swimming in the area. overall good experience.

10

Chris

4 Apr 2023

·

Stayed 2 nights

Easy access, check-in took less than 10 minutes. Staff was attentive.

6

Jennifer

25 Jul 2023

·

Stayed 1 night

It was very convenient to dining and shopping, but even for the price it needs some help. Our room was very haggard looking, with a pest problem. We did alert front desk at check out, hopefully it is fixed to match pictures online soon.

4

Jason

11 Apr 2023

·

Stayed 3 nights

We didn't like being right by the busiest street in the city and also the fact that they had bedbugs. We left a day early

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Dining

Not enough information in reviews.

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Month	Average price
June	US$70
July	US$91
August	US$96
September	US$85

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $165
20 $165	21 $164	22	23	24	25	26
27	28	29	30

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Monthly average prices

About this property

Location

Room options

Double Room, 2 Queen Beds, Refrigerator & Microwave

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Glen Rose Inn and Suites

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