Generator Hamburg

Okay rooms. Not very tidy - same goes for the lobby. Area felt a little unsafe at times but still good location and close to city center and all public transport

5 min walk from Hamburg Central bus & train stations. Super clean, super freindly. Twin room was great, private bathroom a bit on small size if a big unit. Location great for getting about, but given where it is, can be a little noisy and on the rough side (had no issues but could be a bit intimidating for those not used to inner city going ons). Bar on site was great, super helpful staff, would definitely stay again

Nice helpful staff and good clean basic accommodation. It was a very quick stay between trains so we didn't get to spend any time in the communal areas.

Exactly as expected. Friendly staff and environment

My stay was alright. I would probably stay here again because the location was super convenient and the beds were comfortable, but there were a few things that definitely bothered me. For starters, the window in the room was locked and all six of us had a hard time sleeping because of the humidity. We told reception about it, but the second time, they said they didn’t have a key and couldn’t do anything. We found a fan in the corner of the room and put it on the highest setting, but it didn’t help since there was nowhere for the hot air to go. The next day, housekeeping came in and unlocked it after they walked in and immediately noticed how hot the room was. Another thing was I stayed for three nights, and I’m pretty sure the shower was only cleaned one time. It wouldn’t have bothered me as much if I had room to shower and not brush up against the walls any time I moved. However, the shower and the toilet were both tiny, like portable units they just set in the room? They do have a single communal bathroom on each floor with a larger shower (which they don’t tell you about), but I had to use one on a different floor because mine was closed for construction. Also this is minor, but they definitely don’t update their event posters hanging outside the elevators on the ground floor (just around the corner from reception). Don’t expect there to be any events or specials in the bar as advertised because none of the staff had any clue what I meant when I asked about the poser.