Name: Hampton Inn & Suites Columbus/University Area
Address: 3160 Olentangy River Road, Oletangy West, Columbus, Ohio, United States of America, Columbus, Franklin County, US
Price range: $124–$672 per night
Rating: 8.9

What guests think

Across recent reviews, travellers describe Hampton Inn & Suites Columbus/University Area as very clean with friendly, efficient staff, convenient for Ohio State visits, and offering a reliable free breakfast, though housekeeping schedules, noise, and pool temperature sometimes disappoint.

Many rooms are modern and spacious, but some guests cite firm mattresses, hallway noise, and occasional issues with heating, air conditioning, refrigerators, or hot water. Location near OSU, venues, and restaurants is a frequent plus for events and campus visits. A few reviews report pests and inconsistent breakfast staff behavior. Overall, a practical choice for OSU visits with occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and fitness room are appreciated, but several guests found the pool unheated, very cold, or temporarily unavailable; gym quality and elevator speed drew mixed feedback. Some mention limited vending or laundry options and confusing stair access.

Related guest reviews

6

Diane

Jan 13, 2025

·

Stayed 2 nights

We stayed at this hotel because of the pool, traveling with a team of kids. There was no heat in the pool area and it was freezing. Our team kids couldn't use the pool. Also, the two staff members running the continental breakfast in the morning were over the top. Made a very rude comment to me and did not treat other team parents well when asking for something that ran out or was low. They guard the breakfast area and take their jobs very seriousness.

4

Joyce

Mar 23, 2024

·

Stayed 1 night

It was convenient. The beds and pillows were very uncomfortable. There were no vending machines no place to buys soft drinks and snacks.

6

Jody

Jan 23, 2025

·

Stayed 1 night

Clean, staff was friendly. Inside pool was freezing cold, kids were disappointed.

10

Mel

Aug 10, 2025

·

Stayed 1 night

Amazinggg although I expected the pool to be heated

10

Erin

Mar 17, 2024

·

Stayed 2 nights

This recently updated Hampton Inn is very clean and comfy. Great pool and fitness center. The free breakfast was outstanding. The two staff members who manned breakfast were so kind and helpful and kept everything clean and well stocked. Best free breakfast I’ve seen and most lovely breakfast staff. Overall a great value.

10

Priscilla

Nov 10, 2025

·

Stayed 1 night

Great room and good breakfast. Indoor pool was a plus.

8

William

Dec 11, 2023

·

Stayed 5 nights

Would like a guest laundry option or reminder that a take out fluff & fold service was available before the last day. I washed my own clothes in the shower and used a hairdryer to partially complete the process.

4

Jennifer

Feb 26, 2024

·

Stayed 1 night

No tub, outlet didnt work for microwave, had to pull it out and put in a diffrent spot, no shower gel in the dispenser, no shuttle service, exercise room was a joke, 2 out of 3 treadmills worked, no cups for water, no place to put the dirty towels after your done using it, cant get to the lobby from the stairway def should put a sign up on each level for that, this place was annoying for 153$. I wont be back.

10

Marco

May 28, 2025

·

Stayed 3 nights

Awesome stay. The family loved the pool.

10

Lana

Jul 31, 2023

·

Stayed 1 night

Room was fantastic (King with refrigerator) - perfect size. The property was current and not outdated. My last stay at a Hampton Inn in Columbus was very disappointing because the facility was run-down and trashy. The only thing we did not like was the elevator - it was super-slow and held us up. We opted to take the stairs but you can't access the lobby from the stairs. We had to go outside and walk around the building to get back into the lobby.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is widely praised in rooms and common areas. However, multiple reports note housekeeping misses and serious pest incidents (bed bugs or roaches), indicating inconsistent standards.

Related guest reviews

6

Audrey

Apr 22, 2023

·

Stayed 1 night

The front desk staff are the only thing that make this place shine, truly. Super inviting and helpful. They also gave us a 1 p.m checkout after hearing how far we traveled that day. Coffee available 24/7. However, the rooms were gross honestly. The headboard had stains and fluid residues on it. The toilet had unflushed urine in it. And house keeping left partially used lotions and soaps from prior guests setup to use for our stay. Probably won't stay here again.

2

Kerri

Jul 25, 2024

·

Stayed 1 night

absolutely disgusting they devil charge my card. It was so gross there. There was roaches everywhere. I’ve never experienced anything like this in my life. I live a $200,000 home and had to get an exterminator after bringing my suitcases home.

4

Eric

Nov 19, 2023

·

Stayed 1 night

We stayed for one night. We found a bed bug on our bed and I put it into a ziploc bag and gave it to the front desk. They said they would let the manager know. We had to put all of our belongings in trash bags and spend the rest of our day washing everything at home.

8

Riley

Apr 28, 2025

·

Stayed 1 night

Very friendly staff. When we first checked in and got to our room our sheets had stains on them, it almost looked like blood. I immediately went back down and requested room service. By the time we got back from dinner everything was changed and clean. Other than that we had a really good stay.

10

Gabrielle

Aug 1, 2024

·

Stayed 5 nights

I had a great stay. Enjoyed the breakfast and amenities. Staff was very friendly. Rooms could be a little cleaner in the bathroom upon arrival and with housekeeping but overall would recommend.

10

Catherine

Jun 9, 2025

·

Stayed 1 night

Hotel staff, specifically " Mo" at the front desk, was extremely well spoken, efficient and friendly. Literally the best customer service I have encountered in years. Hotel was also extremely clean, breakfast options were great, room was exceptionally clean with comfortable bed. Price was very good considering what hotels are charging lately. Will stay here again when in columbus area, especially near osu and Clintonville area.

2

Rui

Jul 30, 2024

·

Stayed 2 nights

I came home riddled in bed bug bites. I hope that this review causes this property’s management to undertake a thorough cleaning and de-infestation.

8

Susan

Aug 2, 2025

·

Stayed 2 nights

This is one of the cleanest, if not the cleanest Hampton Inn I’ve stayed at.

8

Meghan

Jul 14, 2024

·

Stayed 1 night

The shower was very dirty and the breakfast staff just watched you like a hawk while you got your food and ate - it was very weird.

10

Karyn

Jun 28, 2024

·

Stayed 1 night

The property was like new. Everything was updated - from the carpet to the bedding to the furniture to the drapes.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and often spacious with walk-in showers and comfortable setups, but some mention firm or uncomfortable beds, noise from hallways and doors, and maintenance issues with HVAC, refrigerators, curtains, or hot water.

Related guest reviews

4

Joel

May 29, 2025

·

Stayed 2 nights

Mattress uncomfortable

8

David

Jul 22, 2024

·

Stayed 1 night

Great location, but the air conditioner was not working properly in our room. The room was super clean.

6

Adienna

Apr 8, 2024

·

Stayed 1 night

The room was clean and bed was comfy. However, there was so much noise that it was difficult to sleep. The doors to the rooms are so heavy and very loud when they close. The toilet flushes with enough force that it sounds like it's being sucked out into space and it was easy to hear toilets being flushed in other rooms. I had to unplug the fridge because it hummed and clicked loudly.

10

Megan

Jan 27, 2025

·

Stayed 2 nights

Very clean, comfortable bed, quiet heat/AC unit in the room. Loved!!!! The walk-in shower, was not expecting that feature. Hot breakfast was delicious and had plenty of choices.

8

Betsy

Aug 11, 2023

·

Stayed 2 nights

The one issue we had was the fact that you could hear all the doors slamming closed in the morning, sound proofing of the rooms is lacking. There was a group of young people that checked out first thing Saturday morning & it was a minimum of 8 doors slamming closed before 7am. Not what ya want when you’re trying to sleep in for a change. Also for morning breakfast buffet you had to ask front desk for water. None readily available in the buffet area. So if you didn’t know to ask you had zero water. The breakfast bar attendant also refused to make more vanilla waffle batter when there was still a half an hour of breakfast buffet time available…she said “sorry but I’m not making more”. Then proceeded to grumble & complain the whole time she worked the buffet area. 😐

10

Laura

Apr 6, 2024

·

Stayed 1 night

The room was spacious and clean.

6

alex

Jun 18, 2024

·

Stayed 1 night

The room did not have curtains and was on the east side of the building. The sun was in our room at 6:30 am and it was very hard to sleep. Please put curtains in the rooms to block out the sun.

10

Sara

Mar 30, 2025

·

Stayed 1 night

Clean property with spacious rooms. I reserved a king suite, but even for a suite, it was a large room. Very clean. Friendly staff. Breakfast was your typical offerings but still nice and well stocked. I took advantage of the Hilton app with this stay which allowed us to check in before arriving, being able to select which room we wanted and to use my phone as a room key. The location was just a quick drive to OSU campus and activities.

10

Rex

Dec 12, 2024

·

Stayed 2 nights

Exceptionally clean and quiet. Room was in excellent condition and no equipment issues. Heating and cooling were excellent. Only fault was lack of hot water to the room over a 3 day period. Could only get like warm after 10-15 minutes.

8

Charlotte

Apr 13, 2025

·

Stayed 1 night

The room refrigerator was not working on initial occupancy of the room. I contacted the front desk who sent up maintenance; he was very helpful and came immediately to turn "on" the refrigerator. After one hour that did not work and I returned to front desk and said the refrigerator was still not cold and maintenance brought us a replacement refrigerator.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, welcoming, and efficient, with smooth check-ins and helpful problem solving. Communication about housekeeping frequency and an overbooking incident caused frustration for a few.

Related guest reviews

10

Tischa

Nov 9, 2024

·

Stayed 1 night

All the staff were super helpful and friendly. They even sent texts to see if there was anything we needed.

10

Melvin

Apr 18, 2023

·

Stayed 5 nights

The only problem is that you have to notify the service a day before to clean and make your room. We arrived at 3:00 and asked for the room to be cleaned daily as we were be staying four nights and las time 6months ago happened the same. I can understand COVID issues at the time but now shouldn’t happen. The only made the room twice

10

Antonietta

Apr 29, 2025

·

Stayed 1 night

We were able to check in earlier! Great service

10

Stacey

Aug 25, 2025

·

Stayed 1 night

Perfect 1 night stay!! Tyler at the front desk is so nice & kind!!!!

10

Catherine

Jun 9, 2025

·

Stayed 1 night

Hotel staff, specifically " Mo" at the front desk, was extremely well spoken, efficient and friendly. Literally the best customer service I have encountered in years. Hotel was also extremely clean, breakfast options were great, room was exceptionally clean with comfortable bed. Price was very good considering what hotels are charging lately. Will stay here again when in columbus area, especially near osu and Clintonville area.

2

behzad

Feb 22, 2024

·

Stayed 1 night

I reserved and paid in full for a two bed room. When I arrived they said that THEY overbooked and because I had booked thru Expedia that they changed our room put us in a room with one king bed and a pull out sofa! Otherwise they would have just cancelled my reservation! All because THEY overbooked. So basically take the room otherwise I would have to start looking for another hotel at 8 pm. The pull out sofa had no pillows and no blanket. Just sheet cover and thin blanket in closet. I called upfront to request two pillows and a blanket, they told me to come down and get it. When I went down to get them they said that they don’t have any and I would have to wait for the staff to go look for a blanket and pillows. He did find pillows and blanket but this whole experience was unacceptable. I paid for two beds but I had to sleep on a very uncomfortable sofa bed. Lost a customer.

10

Vincent H

Aug 27, 2025

·

Stayed 1 night

Tyler was ready for us and made it a quick check in

8

Deborah

Dec 18, 2024

·

Stayed 2 nights

Was surprised that they never made up my room, at check on they never mentioned that the housekeeping service wasn't offered.

8

Samantha

Feb 8, 2025

·

Stayed 1 night

Stayed here while in town for a concert. Although the hotel was very busy, we had a nice stay and breakfast was great! I want to personally thank Reagan at the front desk for helping me after I realized I left my wallet in the room. I live 3 hours away and was worried that I’d have to drive down to retrieve it, but she helped me figure out the best way to ship it back and made sure to handle it personally. I got it the other day and am extremely grateful.

10

Robert

Sep 3, 2025

·

Stayed 1 night

Check in host was great. Friendly and quick.

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AI-generated summary based on recent guest reviews

Location

Convenient for Ohio State University, events, and nearby dining; easy access while being outside the downtown core. A few note it’s not walkable to all attractions and signage can be hard to spot.

Related guest reviews

10

Ashley

Feb 23, 2025

·

Stayed 1 night

Close to concert area

10

David

Sep 28, 2025

·

Stayed 1 night

Close to OSU. Modern clean and breakfast /parking included

10

Brittany

Jun 25, 2025

·

Stayed 2 nights

Front desk staff was very friendly! Love that our room price included breakfast which was very good and the breakfast staff was excellent very friendly and helpful. Kept everything stocked up and flowing good! The shampoo and conditioner was good quality I liked it better than my very expensive shampoo at home

8

Valerie

Jul 1, 2025

·

Stayed 3 nights

The hotel itself was very good; clean, good service, somewhat friendly. The problem for us was we had to drive to go downtown, to eat in a nice restaurant or go to the soccer stadium. But if that’s not an issue for you, there are food chains nearby and it is a short drive to the city.

10

Nicole

Aug 15, 2023

·

Stayed 1 night

The person who checked us in was very pleasant and helpful. Location was good to Ohio State University.

10

Roberta

Aug 9, 2025

·

Stayed 3 nights

Great location Nice Rooms Great Breakfasts!

10

Cheyenne

Feb 2, 2025

·

Stayed 2 nights

It was very clean, and perfect location out of the heart of Columbus!

8

john

Jul 6, 2025

·

Stayed 2 nights

Great location if going to Ohio State or Upper Arlington.

10

TaFrinda

Dec 5, 2023

·

Stayed 1 night

Convenient to the OSU and the Fairgrounds

10

Jesse

Apr 19, 2024

·

Stayed 2 nights

We stay here every time we come to town for OSU games and some weekend fun. Close enough to walk to the stadium and far enough to avoid the traffic when leaving!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for variety and taste, with 24/7 lobby coffee appreciated. Negatives include occasional quality lapses, items running out or closing early, and reports of brusque breakfast staff.

Related guest reviews

6

Diane

Jan 13, 2025

·

Stayed 2 nights

We stayed at this hotel because of the pool, traveling with a team of kids. There was no heat in the pool area and it was freezing. Our team kids couldn't use the pool. Also, the two staff members running the continental breakfast in the morning were over the top. Made a very rude comment to me and did not treat other team parents well when asking for something that ran out or was low. They guard the breakfast area and take their jobs very seriousness.

10

Brent

Feb 19, 2025

·

Stayed 1 night

Staff was professional Very pleasant stay Breakfast was phenomenal

10

Brittany

Jun 25, 2025

·

Stayed 2 nights

Front desk staff was very friendly! Love that our room price included breakfast which was very good and the breakfast staff was excellent very friendly and helpful. Kept everything stocked up and flowing good! The shampoo and conditioner was good quality I liked it better than my very expensive shampoo at home

10

joan

Feb 26, 2024

·

Stayed 1 night

Great breakfast!

10

Priscilla

Nov 10, 2025

·

Stayed 1 night

Great room and good breakfast. Indoor pool was a plus.

10

Sara

Mar 30, 2025

·

Stayed 1 night

Clean property with spacious rooms. I reserved a king suite, but even for a suite, it was a large room. Very clean. Friendly staff. Breakfast was your typical offerings but still nice and well stocked. I took advantage of the Hilton app with this stay which allowed us to check in before arriving, being able to select which room we wanted and to use my phone as a room key. The location was just a quick drive to OSU campus and activities.

10

Michelle

May 12, 2024

·

Stayed 1 night

Excellrnt services, staff very friendly. Delicious continental breakfast lots to choose from. Love the shampoo and conditioner offer in the shower. Hand-soap is also offer, just wish they would have had shower gel in the shower. Hotel is very clean great stay love the noon check out.

4

Beth

Jun 19, 2025

·

Stayed 3 nights

Nobody cleaned my room until day 2. Parking lot lighting was so bright, and curtains were too short to block it. The cooked breakfast foods were terrible and hair was spotted in the eggs. I love Hampton Inn but I’ll never stay at this one again.

10

alethea

Mar 4, 2023

·

Stayed 2 nights

Great breakfast. Clean rooms!

10

Kimberly

May 28, 2024

·

Stayed 2 nights

The service was great but the bed in the room was horrible. We were able to change rooms for our 2nd night and it was a lot better. The breakfast on Sunday was bad and they ran out of food and closed up 20 minutes early so we didn’t get to eat.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$131
February	$124
March	$149
April	$156
May	$191
June	$175
July	$188
August	$154
September	$171
October	$162
November	$154
December	$123

Su	Mo	Tu	We	Th	Fr	Sa
				1 $125	2 $182	3 $144
4 $126	5 $130	6 $182	7 $168	8 $217	9 $618	10 $672
11 $263	12 $155	13 $175	14 $184	15 $210	16 $559	17
18 $264	19 $147	20 $196	21 $179	22 $309	23 $400	24 $274
25 $137	26 $124	27 $135	28 $180	29 $309	30 $363	31 $277

Hampton Inn & Suites Columbus/University Area

Prices for Hampton Inn & Suites Columbus/University Area

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

Room, 1 King Bed with Sofa Bed, Refrigerator

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Studio, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Refrigerator

Room, 1 King Bed, Refrigerator

Guest reviews of Hampton Inn & Suites Columbus/University Area

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Columbus/University Area

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $317
20 $166	21 $205	22 $318	23	24 $412	25	26 $632
27 $140	28 $140	29 $171	30 $301