Is parking available at the property?

Free self-parking is available on-site, but spaces are limited.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are served on weekdays from 7:00 AM to 8:30 AM for a fee of approximately NZD 18 for adults and children.

Does the property allow pets?

Pets are allowed with a fee of NZD 10.00 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 8:00 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details on room accessibility are not provided.

Where is the property located in relation to key landmarks?

The property is centrally located in New Plymouth, within a 15-minute walk of War Memorial and Puke Ariki, and approximately 0.8 km from New Plymouth Observatory.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool that is seasonal, open from November 1 to April 30, with access available from 10:00 AM to 9:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, though specific details on age limits are not provided.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of NZD 10.00 per night, and advance request is required for availability.

299 On Devon West

What guests think

At 299 On Devon West, travellers highlight a convenient location walking distance to town, spacious rooms, and welcoming service, though the older property shows its age in places and some guests encountered noise from traffic or upstairs units.

Cleanliness feedback is mixed, with many finding units very clean while others reported dust, cobwebs, or pests and occasional maintenance issues. Several families appreciated the outdoor pool and easy parking. Common drawbacks include a lack of air conditioning or heat pumps in some rooms leading to hot nights, plus a few reports of Wi-Fi not working. Best for travellers prioritising space and practicality over modern style.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests appreciated the outdoor pool, and parking was easy.

Related guest reviews

8

Kate

8 Dec 2022

·

Stayed 3 nights

Full of character, with friendly and helpful staff. Suits our needs as a family of 4 with great room sizes and swimming pool.

8

Grant

12 Jan 2023

·

Stayed 19,369 nights

Bed was comfortable. Cleanliness was ok. Facilities good.

10

Raewyn

17 Dec 2023

·

Stayed 2 nights

Very friendly staff on check in. Easy accessable parking. Comfortable bed.

10

Catherine

18 Oct 2023

·

Stayed 2 nights

Spacious and clean rooms, with a lovely outlook overlooking the garden and pool area.

6

Ken

10 Dec 2024

·

Stayed 1 night

Nice place to stay for one night when traveling for work. Clean enough but there was what appeared to be cat or dog hair on some of the blankets. There were also cigarette burns on the duvet cover and in the bathroom sink. Didn't use the tea/coffee facilities but did notice the unopened carton of milk in the fridge was 2 months past its best before date. I also had to ask for an extra roll of toilet paper as there was only half a roll in the room. I didn't spend a lot of time in the room apart from a few hours in the evening, sleeping, and then leaving early the next morning. The rooms don't appear to be very soundproof as could clearly hear people talking nearby and constant noises that seemed to be the floor above creaking with people moving around upstairs. I do wonder how this place would be if it was busy. There appeared to only be a few others there as it was a Monday night. Parking was easy, but if busier I imagine it would be a case of first in first served, and you probably wouldn't want a large vehicle!

10

Robert

18 Jan 2024

·

Stayed 1 night

This was a great option for our overnight stay. We were able to have a family of five all fit comfortably. Added bonus of having the pool right out our door to let the kids get some energy out before we checked out and started the drive home.

10

Tracey

20 Jan 2025

·

Stayed 3 nights

Lovely staff and close to town. The pool was a lovely extra to go to after a hot day!

10

Rosemarie

6 Jan 2025

·

Stayed 2 nights

Always hard for us as a family of 5 to find reasonably priced accommodation and separate bedrooms. 299 on Devon West was a perfect fit for us, separate bedroom for our 3 kids, easy parking and access to room (ground level) and poolside room. Really happy with our stay at short notice.

10

Catherine

22 Aug 2023

·

Stayed 1 night

Exactly as expected for a quick work stay - clean, quiet, easy parking, friendly staff. Was a little chilly but once the heater was going, all was fine. Thanks for a great stay :)

10

Maree

29 Jan 2024

·

Stayed 3 nights

Great room for three of us. Plenty of space and facilities in kitchen e.g. two electric elements, microwave, toaster, electric jug, good sized fridge, pot, frypan, jug. Large bathroom with decent shower. Decor bit dated but well maintained and very clean. Small outdoor area for each unit as well as room to picnic near pool. 10 minute walk to CBD, very well priced and tasty Thai takeaways 5minute walk. Good cafe three doors away.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms very clean, but several reported dust, cobwebs, pests, and minor maintenance issues, showing inconsistent standards.

Related guest reviews

10

Tyler

2 Jan 2026

·

Stayed 1 night

Great motel. Room was very clean and well kept. Convenient location. Staff were super friendly and helpful. Would 100% return

6

Greg

9 Feb 2023

·

Stayed 1 night

Was a bit aged and cleanliness was average to low. Spider webs and spiders on the ceiling. No ac Area was a bit commercial. 15 minute walk to nearest restaurant area

10

Susan

9 Dec 2022

·

Stayed 3 nights

We had a very pleasant stay. The unit was sparkling clean. The bed was comfortable. And the staff were friendly and helpful.

6

Jarad

1 Apr 2023

·

Stayed 3 nights

Tidy but a little dated. Cobwebs on the walls. Window didn't shut properly. Good size room.

10

Alicia

8 Jan 2025

·

Stayed 3 nights

The room was awesome and clean. Thank you!

6

Graham

5 Nov 2023

·

Stayed 2 nights

Nothing unique Lots of dust on surfaces in unit. Limited office hours 2pm to 8pm a real pain. On Thursday office closed at least 10 mins before *pm.

6

Ken

10 Dec 2024

·

Stayed 1 night

Nice place to stay for one night when traveling for work. Clean enough but there was what appeared to be cat or dog hair on some of the blankets. There were also cigarette burns on the duvet cover and in the bathroom sink. Didn't use the tea/coffee facilities but did notice the unopened carton of milk in the fridge was 2 months past its best before date. I also had to ask for an extra roll of toilet paper as there was only half a roll in the room. I didn't spend a lot of time in the room apart from a few hours in the evening, sleeping, and then leaving early the next morning. The rooms don't appear to be very soundproof as could clearly hear people talking nearby and constant noises that seemed to be the floor above creaking with people moving around upstairs. I do wonder how this place would be if it was busy. There appeared to only be a few others there as it was a Monday night. Parking was easy, but if busier I imagine it would be a case of first in first served, and you probably wouldn't want a large vehicle!

6

Nisha

25 Apr 2023

·

Stayed 3 nights

The rooms were not cleaned well. There were many ants in the in the bedrooms and kitchen. There were also a lot of spiderwebs in the corners of the room, and a lot of dust on surfaces. The curtains were mouldy and floors looked as though they hadn’t been mopped. These seem like basic cleanliness issues.

10

Christina

12 Mar 2023

·

Stayed 2 nights

Aged but very clean accommodation. Plenty of room to spread out. Bed large and comfortable, shower hot and well stocked kitchen. Would recommend for travellers needing a few nights stopover as felt like we were staying in a small apartment. Close to town centre and beach.

6

Nick

9 Jan 2024

·

Stayed 2 nights

Good location, very comfortable beds and lots of space. Very tired condition with huge, old cobwebs in multiple places. Very easy walk to town centre and sea front.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, though decor is dated. Some experienced noise from traffic or upstairs neighbors, limited climate control in some units, and occasional Wi-Fi problems.

Related guest reviews

8

Tania

26 Jan 2026

·

Stayed 1 night

Spacious room. The people upstairs were very noisy though and I could hear them chatting at 4am. I couldn’t connect to wifi “because of the weather” which was a problem as I needed it for work.

6

George

12 Mar 2023

·

Stayed 2 nights

There was no aircon. That is why the room was so warm hard to sleep at night.

8

Lindsay

24 Nov 2023

·

Stayed 3 nights

A little dated and traffic noise was noticeable. Well priced and would stay there again.

10

Margaret

5 Mar 2025

·

Stayed 1 night

Arrived late at night. Key was left for us as planned. Good size room. Quiet enough considering it was full house

10

Tony

29 Oct 2025

·

Stayed 1 night

Friendly staff. Large comfortable room.

6

Angela

22 Jan 2025

·

Stayed 2 nights

This property is amazing but needs fans or air conditioning coz it was really really really hot

8

Eva

2 Jul 2025

·

Stayed 3 nights

NO heat pump

6

Ken

10 Dec 2024

·

Stayed 1 night

Nice place to stay for one night when traveling for work. Clean enough but there was what appeared to be cat or dog hair on some of the blankets. There were also cigarette burns on the duvet cover and in the bathroom sink. Didn't use the tea/coffee facilities but did notice the unopened carton of milk in the fridge was 2 months past its best before date. I also had to ask for an extra roll of toilet paper as there was only half a roll in the room. I didn't spend a lot of time in the room apart from a few hours in the evening, sleeping, and then leaving early the next morning. The rooms don't appear to be very soundproof as could clearly hear people talking nearby and constant noises that seemed to be the floor above creaking with people moving around upstairs. I do wonder how this place would be if it was busy. There appeared to only be a few others there as it was a Monday night. Parking was easy, but if busier I imagine it would be a case of first in first served, and you probably wouldn't want a large vehicle!

6

Brent

8 Jan 2023

·

Stayed 19,364 nights

We stayed in a family unit which was spacious for us and our 3 kids. Kitchen amenities were really handy for being able to eat in & the guest laundry on-site was great for doing a load of washing. Unit was relatively quiet and we couldn't hear any other guests - road noise was a bit loud until the evening, but tolerable. Unit was a bit dated, although a few things had been obviously renovated. Would have liked a newer shower though - old stainless steel shower with weak pressure, plus no extractor fan in the bathroom. Ceiling fans kept us cool at night but a heat pump in the room would have been great.

10

Maree

29 Jan 2024

·

Stayed 3 nights

Great room for three of us. Plenty of space and facilities in kitchen e.g. two electric elements, microwave, toaster, electric jug, good sized fridge, pot, frypan, jug. Large bathroom with decent shower. Decor bit dated but well maintained and very clean. Small outdoor area for each unit as well as room to picnic near pool. 10 minute walk to CBD, very well priced and tasty Thai takeaways 5minute walk. Good cafe three doors away.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly and helpful, with smooth check-ins including after-hours key pickup.

Related guest reviews

10

Tyler

2 Jan 2026

·

Stayed 1 night

Great motel. Room was very clean and well kept. Convenient location. Staff were super friendly and helpful. Would 100% return

8

Heather

9 Sept 2024

·

Stayed 1 night

We liked that the room was very warm while it was so cold outside. The beds were clean and comfortable and there were extra blankets. The staff at the motel were friendly and most helpful.

8

Julie

14 May 2023

·

Stayed 2 nights

Debbie was always very happy to sort out any little problem we had

8

Lesley

13 Feb 2024

·

Stayed 1 night

Excellent location for my needs - great coffee shop just along the road. Room was tidy, clean and comfortable, if a little dated. Reception was very welcoming and helpful when I checked in. Recommended if you are looking for something in this area of town and dont need the facilities of a much more expensive hotel

10

Margaret

5 Mar 2025

·

Stayed 1 night

Arrived late at night. Key was left for us as planned. Good size room. Quiet enough considering it was full house

10

Raewyn

17 Dec 2023

·

Stayed 2 nights

Very friendly staff on check in. Easy accessable parking. Comfortable bed.

10

Eleanor

27 Jan 2025

·

Stayed 4 nights

Staff very friendly and helpful. Rooms very comfortable and serviced professionally.

6

Graham

5 Nov 2023

·

Stayed 2 nights

Nothing unique Lots of dust on surfaces in unit. Limited office hours 2pm to 8pm a real pain. On Thursday office closed at least 10 mins before *pm.

8

Kate

12 Feb 2023

·

Lots of character, lovely friendly and helpful staff. Great sized rooms.

8

Neala

1 Apr 2024

·

Stayed 2 nights

With a concert in town, New Plymouth was boooked out - but I was glad to have a room at 299! Was given a warm welcome and slept well. The property is older but perfectly comfortable. Walkable into the centre of town and the coastal walkway. Would definitely stay again.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for walking to the CBD, coastal walkway, and nearby cafes; most found it handy. A few noted it felt slightly farther from central dining.

Related guest reviews

10

Tyler

2 Jan 2026

·

Stayed 1 night

Great motel. Room was very clean and well kept. Convenient location. Staff were super friendly and helpful. Would 100% return

10

Marc

9 Feb 2024

·

Stayed 1 night

Walking distance to town was very handy.

8

Lesley

13 Feb 2024

·

Stayed 1 night

Excellent location for my needs - great coffee shop just along the road. Room was tidy, clean and comfortable, if a little dated. Reception was very welcoming and helpful when I checked in. Recommended if you are looking for something in this area of town and dont need the facilities of a much more expensive hotel

8

Dale

23 Aug 2023

·

Stayed 1 night

property was clean and tidy. Just a bit too far out from central city for me. Place was a bit old and out of date.

10

Scott

29 Jun 2025

·

Stayed 2 nights

Good access to town for the weekend. Warm room especially with the weather. At least one customer not abiding by non-smoking rule.

6

Kevin

6 Mar 2024

·

Stayed 2 nights

very good location close to city park and coastal walkway

10

Linda

7 Jul 2023

·

Stayed 4 nights

It was affordable and very close to the CBD

8

Neala

1 Apr 2024

·

Stayed 2 nights

With a concert in town, New Plymouth was boooked out - but I was glad to have a room at 299! Was given a warm welcome and slept well. The property is older but perfectly comfortable. Walkable into the centre of town and the coastal walkway. Would definitely stay again.

10

Richard

4 Apr 2024

·

Stayed 4 nights

Great location, bike friendly, roomy,nuce café 100m away for breakfast

10

Maree

29 Jan 2024

·

Stayed 3 nights

Great room for three of us. Plenty of space and facilities in kitchen e.g. two electric elements, microwave, toaster, electric jug, good sized fridge, pot, frypan, jug. Large bathroom with decent shower. Decor bit dated but well maintained and very clean. Small outdoor area for each unit as well as room to picnic near pool. 10 minute walk to CBD, very well priced and tasty Thai takeaways 5minute walk. Good cafe three doors away.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $75	10 $76	11 $76	12 $76	13 $78	14 $80
15 $75	16 $75	17 $75	18 $75	19 $75	20 $77	21 $77
22 $75	23 $75	24 $75	25 $84	26 $81	27	28
29 $80	30 $80

Su	Mo	Tu	We	Th	Fr	Sa
		1 $80	2 $80	3 $81	4 $80	5 $80
6 $80	7 $80	8 $80	9 $84	10 $84	11 $83	12 $80
13 $80	14 $83	15 $83	16 $80	17 $83	18 $83	19 $80
20 $83	21 $83	22 $94	23	24	25	26
27	28 $151	29	30	31

299 On Devon West

About this property

Location

Room options

Standard Studio, 1 Queen Bed, Kitchenette

Family Suite, 1 Bedroom, Balcony

Standard Studio Suite, 1 Queen Bed, Jetted Tub, Ground Floor

Comfort Twin Room, Multiple Beds, Poolside

Family Suite, 1 Bedroom, Pool Access

Guest reviews of 299 On Devon West

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about 299 On Devon West

Prices for upcoming dates