Name: Sutton Place Hotel Ueno
Address: Taito-ku Ueno 7-8-23, Ueno, Tokyo, Japan, Tokyo, Tokyo Prefecture, Japan
Rating: 7.8

Guest reviews

7.8

Good

Based on 1,453 verified reviews

Who stays here?

Business

12%

Couple

30%

Family

27%

Group

20%

Solo

9%

What guests think

AI-generated summary based on recent guest reviews

At Sutton Place Hotel Ueno, travelers praise the convenient Ueno Station location and generally friendly staff, while noting compact rooms, an older building with basic facilities, self-service housekeeping, and occasional noise or light leakage depending on room orientation.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Atsawin

Apr 23, 2026

·

Stayed 3 nights

Near SHOPPING CENTER AND FOOD

10

Jiaming

Mar 19, 2026

·

Stayed 1 night

the room is more spacious than the average hotels，just a few blocks away from the Ueno JR main exit, which helps a lot when you are carrying luggages. the Staffs are very friendly and helpful, they were all amazing! it was definitely a comfortable stay, and we would certainly choose this hotel again.

10

I-Chi

Feb 16, 2026

·

Stayed 5 nights

Clean con

10

Tom

Feb 15, 2026

·

Stayed 4 nights

This is a small quaint hotel. If you're looking for something by American standards then this probably isn't for you. But if you're looking for something simple to rest your head, that's clean, friendly and in an amazing spot then definitely book here.

10

DAVID MARIANO

Feb 9, 2026

·

Stayed 1 night

Great staff, just i need a little more space to hang my clothes

Taito-ku Ueno 7-8-23, Ueno, Tokyo, Japan

Location

With a stay at Sutton Place Hotel Ueno, you'll be centrally located in Tokyo, within a 5-minute drive of Sensoji Temple and Tokyo Skytree. This hotel is 0.5 mi (0.7 km) from Ueno Park and 2.4 mi (3.9 km) from Tokyo Dome.

Ameyoko Shopping District(0.4 miles)

Ueno Park(0.5 miles)

Tokyo National Museum(0.5 miles)

Kitchen Town(0.6 miles)

Ueno Zoo(0.6 miles)

University of Tokyo(0.9 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:30 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

FAQs

Check-in is from 16:30 until 00:00, and check-out is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The hotel is centrally located in Tokyo, within a 5-minute drive of Sensoji Temple and Tokyo Skytree. It is 0.5 mi (0.7 km) from Ueno Park and 2.4 mi (3.9 km) from Tokyo Dome.

Children are allowed at the hotel, but specific age policies for free stays are not provided.

Sutton Place Hotel Ueno

Amenities

Property description

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Guest reviews