Name: City Pension Zem
Address: Chuo-ku Nihonbashi Kakigaracho 2-16-9, Tokyo, Japan, Tokyo, Tokyo Prefecture, Japan
Rating: 8.47

Guest reviews

8.5

Very good

Based on 482 verified reviews

Who stays here?

Business

32%

Family

48%

Group

20%

What guests think

AI-generated summary based on recent guest reviews

At City Pension Zem, reviewers highlight spacious rooms, a quiet neighborhood, and easy links to Tokyo City Air Terminal and nearby subways, while noting the building is older but generally well maintained and clean with thoughtful, friendly service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Berenice

Apr 22, 2026

·

Stayed 4 nights

Amazing Stay! You will have everything you need at City Pension Zem. Specious rooms, a friendly and quiet environment, yummy places to eat nearby. The staff are very friendly and understanding, helping with anything you need. Not to mention super clean and the feeling of being immersed in the Japanese culture! 10/10 will be back! Thank you all at City Pension Zem 🎉

10

Qing Yang

Jan 13, 2026

·

Stayed 8 nights

Friendly staff and good location

10

Lisa

Jan 3, 2026

·

Stayed 5 nights

Very clean!

10

Ross

Jan 2, 2026

·

Stayed 10 nights

Super Clean Room, very spacious for a family of four, staff very courteous, stones throw to bus station that connects to both Haneda and Narita Airports. Plenty of local stores, restaurants, very connected transit.

10

Paul

Dec 29, 2025

·

Stayed 3 nights

Nice place to stay for a family. Will come back again.

Chuo-ku Nihonbashi Kakigaracho 2-16-9, Tokyo, Japan

Location

Chuo, a neighborhood in Tokyo, is home to City Pension Zem. TeamLab Planets TOKYO and Tokyo Garden Theater are cultural highlights, and some of the area's notable landmarks include Sensoji Temple and Tokyo Imperial Palace. Looking to enjoy an event or a game? See what's going on at Tokyo Dome or Nippon Budokan.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:00

Before 11:00

Good to know

Additional policies and info about this property.

FAQs

Parking is available on-site. The type of parking is not specified, and it is advisable to check if a reservation is required.

Check-in time starts at 15:00 and ends at 23:00. Check-out time is at 11:00. Early or late check-in/check-out options are not specified.

The hotel is located in Chuo, Tokyo, close to notable landmarks such as Sensoji Temple and Tokyo Imperial Palace. It is also near shopping areas like Tsukiji Outer Market and Tokyo Midtown.

City Pension Zem

Amenities

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